EATER

AUGUST 10, 2022

Somewhere between “Dora the Explorer” and “No Reservations,” Sarah Thomas’s book series “Kalamata’s Kitchen” introduces kids to global cultures through food In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Sarah Thomas, author of Kalamata’s Kitchen.

Book 96

Book Food Back of House Food Order 96

Culinary Cues

DECEMBER 3, 2022

I shout while frantically rubbing my calf trying to work out that Charlie horse pain. My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. Will do, chef.”.

Back of House 341

Back of House Hotels Front of House Book 341

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

7 Shifts

OCTOBER 9, 2020

Here are six steps to take before opening any restaurant website builders. Restaurant website design: Taking a DIY approach vs. hiring a web development team Consider whether you want to build your restaurant's website or hire someone to do it for you. Check out this example from Barcelona Wine Bar for inspiration.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . If so, check out Bookenda. Is your restaurant in Canada?

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

SpotOn

MAY 13, 2024

” -Benson Wang, Cofounder of Palm House Hospitality Take SpotOn client Santé , for example. By expanding seating and streamlining the reservation process with online booking and Google integration, Santé maximized reservations, reduced cancellations and no-shows, and cut down on manual reservation handling.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Modern Restaurant Management

FEBRUARY 14, 2024

Charging guests for booking a reservation that they don’t show up for is becoming more popular. Let’s start with the reservation charge. For now, I have recommended to my clients to only utilize the reservation charge during holidays (Mother’s Day, Christmas, New Years, Easter, etc.).

Reservations 189

Reservations 2024 Fine Dining Pricing 189

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

MadMobile

AUGUST 30, 2022

The need for waitlist and table management is also increasing since the popularity of going out to eat is getting back to normalcy. When restaurants take reservations, it does more than secure a table for customers — it benefits you and your staff. Meanwhile, searches for reservations increased 107% over the same quarter.

Reservations 40

Reservations Loyalty Program Book Customer Service 40

7 Shifts

JULY 10, 2020

And now, many states and provinces have already begun rolling out their plans to reopen the economy, and many restaurateurs are now planning out their grand re-opening. Having a specific goal will help you plan out your budget, labor needs, marketing strategy, messaging, and organization before the event. Take reservations ??

Events 351

Events Social Media Kitchen Safety Seating 351

Culinary Cues

MAY 12, 2022

Of course, there is a handful of masterful chefs and restaurateurs who can charge crazy prices to sold out audiences. It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. CAFÉ Talks Podcast.

Pricing 357

Pricing Training Consumer Goods Customer Experience 357

7 Shifts

MAY 3, 2021

The addition of patio seating—be it in a garden behind the restaurant or in the street out in front—means more tables to touch. Create patio shifts without an assigned team member, so any existing staff can take on shifts to make sure you’re ready for the weekend patio crowd. Manager Log Book Managers get a communication upgrade, too.

Outdoor 370

Outdoor Point of Sale Seating Dine-in 370

Culinary Cues

AUGUST 7, 2021

If we see the challenge as something that has an answer if we take the time to really push our problem-solving skills, then a solution will eventually present itself. Menu item profit margins are typically low, making it difficult for restaurants to find the reserves to pay better wages – why? Challenges solved. We can do this.

Social Media 474

Social Media Cash Management Blog Equipment 474

Embrace the Suck

JANUARY 20, 2021

After that, people will start to venture back out to restaurants in the areas they’re permitted to do so. They didn’t have adequate cash reserves and lived for the weekend sales to keep them going. There’s a classic self-improvement book out there called The Richest Man in Babylon. Action Steps.

Social Media 416

Social Media 2001 Online Ordering Cash Management 416

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. Pre-shift reporting. Table management software.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

AUGUST 20, 2020

Benefits: Restaurant labor management tools take the guesswork out of scheduling. Equipped with a mobile app, staff can review announcements, reach out to managers, and manage tasks wherever they are. Decrease restaurant costs with order management software A tremendous 92% of restaurant sales currently take place off-premise.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

OCTOBER 9, 2019

You wake up, have a coffee, and decide that it’s a perfect day to go out for a nice brunch. There are a few things you can do to take your loyalty program to the next level. Integrating your mobile app with your POS takes things a step further by helping you gather more meaningful data and provide exceptional customer service.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. There’s a wide range of options available that take the entire process online. If your lowboy refrigerator goes out while you’re out, you can know about it.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

JANUARY 13, 2022

This guide sets out six tips for improving your restaurant efficiency that can be implemented immediately and cheaper to your pocket. Be conscious of this when taking reservations. For example, you can review food-to-table delivery times, the number of bookings and diners, or itemized food and drink sales figures.

Front of House 218

Front of House Kitchen Safety Customer Service Point of Sale 218

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Your marketing plan is your restaurant's holy grail, so make sure you take the time to prioritize it.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Restaurant staples such as plastic straws, plastic cups, lids, or take-home bags have people asking why those things are necessary. A ghost kitchen is a restaurant that only operates out of a kitchen with no dining space. Simplified Menus.

2022 218

2022 Customer Service Online Ordering Website Management 218

Culinary Cues

MARCH 21, 2020

Once we learn to take a breath and put the brakes on typically intense lifestyles, always on the go, always more to do than there is time, constantly putting aside interface time with friends and family, and relying on technology for our entertainment – we might just be able to find solace in life. We have lots of time on our hands.

Back of House 348

Back of House Book Leadership Communication 348

Modern Restaurant Management

JUNE 16, 2022

All that time restaurants were stubborn to budge, it turns out that embracing change with technology potentially revived the industry. When online reservations first arrived, plenty of restaurants scoffed at the idea of axing customer interaction. Booking an in-person reservation was a much more immersive experience.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

Culinary Cues

AUGUST 14, 2020

Support your local bookstore where the owner and staff are excited to turn you on to a new book. Support the neighborhood restaurant with owners and employees who work side by side with a smile on their face. Bigger isn’t always better. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC. Restaurant Consulting. CAFÉ Talks podcast.

Small Business 376

Small Business Leadership Customer Service Communication 376

Next Restaurants

APRIL 17, 2024

With over two billion users (and still growing) , Instagram is a goldmine for restaurants looking to boost engagement and stand out from the crowd. Visual power: Mouthwatering food presentations shot perfectly for Instagram can make your restaurant stand out and leave a lasting impression. Highlight their passion and skill.

Social Media 126

Social Media Seasonal Menu Customer Experience Specials 126

EATER

DECEMBER 13, 2021

But a lot has changed, even as it’s now possible to dine out as we might have previously: There’s more planning required, both within your dining party and to secure the reservation; there are more options for where, exactly, to sit in — or outside of — the restaurant; QR code menus aren’t just at chains anymore. Or to eat out at all?

Outdoor 112

Outdoor Reservations Front of House Dine-in 112

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. And take time clocking data from your POS and send it right to your payroll provider for easier processing. All of this (and more!) is possible with a great POS.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

FEBRUARY 16, 2022

Takeout is Taking Over. How quickly can third-party delivery groups get in and out of the food and beverage space? The community table still has it’s pull, especially for those walk-in patrons that don’t have time to make a reservation, but would prefer to take a seat indoors to enjoy their impromptu meal.

Design 223

Design Fine Dining Online Ordering Dine-in 223

Modern Restaurant Management

DECEMBER 1, 2021

Henry takes his phone, scans the QR code, and indicates that he’s arrived. Speaking of the host stand, let’s take a deeper look at your guest and waitlist management technology. He wants to meet up with a group of friends for the weekend and decides to make a reservation at your restaurant.

Technology 203

Technology Front of House Back of House Point of Sale 203

7 Shifts

NOVEMBER 9, 2022

Designing newsletters and using an email service provider to send them out can cost between $10-$100 per month for new outlets. Before you set out to do anything, plan accordingly. Get holiday reservations? HubSpot, MailChimp, Hunter.io, Moosend, and Zoho Campaigns are some tools you can try out. Increase online orders?

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

EATER

JANUARY 8, 2024

Considering the enduring popularity of the dinner party, it is perhaps not surprising that there have been a slew of books written to advise prospective hosts on how to throw the perfect shindig. Their tips range from the mundane — make sure you have enough food, don’t run out of booze — to the absolutely absurd.

Entertainment 126

Entertainment Travel Book Back of House 126

Social Hospitality

JUNE 28, 2023

But sometimes, thinking out of the box and moving beyond Facebook and Instagram posts is a great idea. In fact, since the pandemic, take-out has surged, and the online food delivery market is expected to be valued at over $106 billion by 2027. There are plenty of tried-and-tested restaurant marketing strategies.

Marketing 195

Marketing Email Marketing Social Media Seasonal Menu 195

Tableo

JULY 13, 2023

Assessing your tech capabilities and time availability Sure, there are many website templates out there that claim to be easy to use. Increased online orders or bookings, increased customer traffic, and increased revenue are all benefits of having a well-designed and effective website for your restaurant.

Website Management 73

Website Management SEO Online Ordering Hiring 73

Aaron Allen & Associates

MARCH 3, 2022

In this roundup, we will take a look at some of the best restaurant management software out there. We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. Restaurant Reservation Software.

Management 120

Management Management Mobile Ordering Point of Sale 120

Restaurant Clicks

SEPTEMBER 30, 2021

You can get a direct flight from most airports, take in a baseball game (Cubs or White Sox?), The top restaurants, in my opinion, are the ones that offer more than just sushi rolls – that way, you can try out new things! Check them out and see which is the best fit for you. Make a Reservation. Make a Reservation.

Fine Dining 107

Fine Dining Reservations Dine-in Online Ordering 107

Restaurant Clicks

DECEMBER 15, 2021

Whether you’re planning on moving to New York in the near future or just intend to visit the Big Apple for the weekend, knowing the best places to dine privately in Brooklyn will take your experience from average to amazing. Once reserved, you will get pin or laser access to the dining location. Palo Santo. Lux Hideout.

Dine-in 109

Dine-in Seasonal Menu Back of House Website Management 109