Social Hospitality

AUGUST 13, 2020

Customer service is at the core of innovation and good business practices. After all, the future in the hospitality sector quite literally lies in the hands of guests and customers, so it’s imperative that you always perfect your customer service. Personalize the Customer Experience. Integrate Virtual Assistants.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

7 Shifts

OCTOBER 10, 2019

Halloween Specials and Menu Ideas for Restaurants and Bars ????? New spooky food and drink specials Unique, Halloween-themed food and drink specials are one of the most common ways bars and restaurants can spookify their business. Here are a few ideas for Halloween restaurant specials to offer this holiday season.

Specials 231

Specials Bar Seasonal Menu Events 231

Restaurant Clicks

DECEMBER 1, 2021

They first opened their doors way back in 1918, and they’ve delivered a combination of elegant cuisine and five-star customer service ever since. You’ll work with the staff to develop a custom menu and wine pairing. Their private dining area is a separate room that can accommodate about 20 people. Anson Eleven.

Dine-in 106

Dine-in Specials Back of House Book 106

Touch Bistro

JULY 26, 2021

As a restaurateur, how you prepare for Labor Day can be the difference between booking up solid through the first weekend of September, and barely making enough to pay your staff. We’re sharing ideas for Labor Day restaurant specials that will help you maximize profits and make your restaurant a Labor Day destination for years to come.

Specials 99

Specials 2021 Seasonal Menu Email Marketing 99

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Open for Business

MAY 16, 2024

Diners are doing more research than ever and a restaurant website is a critical touchpoint of the guest experience. Accessibility and convenience for guests Make it easy for potential customers to find baseline information about your restaurant, like location, menu, hours of operation, and contact details.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Indoor Media

JANUARY 4, 2021

Today, 35% of people prefer to book their appointments online. For people under 35, that number is even greater, with many refusing to book over the phone or in person. Without a website to support online bookings, you may be missing out on an entire consumer base. Building a Website First things first, you need a website.

Book 78

Book Advertising Website Management Email Marketing 78

Modern Restaurant Management

APRIL 15, 2024

For the first time this year, it also includes an educational component in which R ichard Sandoval Hospitality(RSH) aims to teach 60,000 early learners about the importance of bees through a signature in-school lesson plan in partnership with Title-1 elementary schools and through Chef’s children’s book on food sustainability.

Sustainability 185

Sustainability Education Training Social Media 185

Next Restaurants

APRIL 17, 2024

High-quality food photos and videos are the new currency of cravings, influencing where hungry customers spend their money. Millennials , a major dining force, crave shareable experiences, and Instagram provides the perfect platform to showcase your restaurant’s mouthwatering dishes and vibrant atmosphere. Here’s an example.

Social Media 126

Social Media Seasonal Menu Customer Experience Specials 126

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. Here are the examples of the SMS and emails you can send your customers to keep them hooked to your restaurant. Bingage helps you to send automated SMS campaigns to customers. Send Personalised SMS (Instead of Bulk SMS).

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Lavu

DECEMBER 4, 2019

But how about booking catering gigs? With a reliable Food Truck POS , you have the luxury of putting your food truck in front of new customers in different neighborhoods every day. How Food Trucks Can Book More Events. You’re ready to book your food truck—now how do you find events? Update Your Website.

Food Truck 78

Food Truck Catering Book Social Media 78

7 Shifts

FEBRUARY 7, 2024

Increased employee engagement and productivity: Less time spent haggling, arguing, and pleading about shifts that they can’t cover is more time spent focused on productive and customer-facing work. Other QSR brands, including Taco Bell, McDonald’s, and Wendy’s, are all experimenting with digital-first or digital-only restaurants as well.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MAY 31, 2023

Offer Special, Personalized Upgrades Today’s diner is looking for more than just indulging in a meal. Instead, they’re hoping to have offers for those special, add-on services to customize their time and create memorable experiences, especially when celebrating Dad.

Marketing 173

Marketing Email Marketing Online Ordering Specials 173

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Communication Small Business 370

Modern Restaurant Management

MAY 31, 2023

Offer Special, Personalized Upgrades Today’s diner is looking for more than just indulging in a meal. Instead, they’re hoping to have offers for those special, add-on services to customize their time and create memorable experiences, especially when celebrating Dad.

Marketing 167

Marketing Email Marketing Online Ordering Specials 167

Modern Restaurant Management

APRIL 25, 2024

The pent-up demand for al fresco experiences is palpable, and smart operators are taking strategic steps to make the most of this lucrative opportunity. For those with limited space, even a single table outside can be transformed into a romantic date night or a special experience.

Outdoor 88

Outdoor Seasonal Menu Seating Reservations 88

Ken Burgin

JULY 17, 2022

Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. Create special deals to fill less popular times: these could be Sunday to Wednesday, or late November.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Social Hospitality

MAY 18, 2020

From 2009 to 2017, gross bookings in U.S. Create Special Offers for Customers. If you’re in the middle of a low period, you compete for the small target audience of customers with all other businesses in the region. Making special offers is one of the classic hospitality training tips that works for any type of business.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

7 Shifts

JUNE 3, 2022

For the average restaurant, that means serving four more customers a day. Does your restaurant have core values that guide the customer and employee experience? This leads to frustration and a less than stellar work experience. Use Manager Log Books. 7shifts Manager Log Book Software for Restaurants.

Tip Distribution 398

Tip Distribution Email Marketing Communication Coaching 398

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Practical Experience : This is where things get more technical.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

MARCH 25, 2022

As the impact of the pandemic wanes, restaurant owners should evaluate the contactless service options they implemented to keep customers and staff safe to see how they can help drive sales. To go contactless, customers scanned a small black and white square called a QR code on their mobile device to see a digital copy of the menu.

Social Media 212

Social Media Email Marketing Mobile Ordering Kitchen Safety 212

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. Both approaches might cause your restaurant to fail in attracting new customers. Book in advance, or wait half an hour for a table.

Marketing 225

Marketing SEO Front of House Website Management 225

Open for Business

MAY 9, 2024

From transforming your space into an outdoor retreat to making the most of occasions like Father’s Day and Pride Month, there are several ways to elevate your dining experience, attract new guests, and boost your bottom line this season. Great profiles increase a diner's likelihood of booking at that restaurant once they land on the profile.

Seasonal Menu 78

Seasonal Menu Social Media Outdoor Email Marketing 78

Gourmet Marketing

JULY 7, 2020

There’s more you can do to improve the quality of your guests’ hotel experience. The goal is to provide your guests with an exceptional experience that they will remember and lead them to book with you again. From customer service to accommodations, there is a multitude of ways to make their stay memorable.

Customer Experience 55

Customer Experience Hotels Coupons Customer Service 55

Modern Restaurant Management

FEBRUARY 27, 2024

“Now, they include online booking information, online ordering, reviews and Q&As to provide customers with a richer experience. As the survey suggests, inaccuracies can significantly impact customer trust and loyalty. One surprising aspect was the extent to which online inaccuracies lead to customer loss.

Online Ordering 185

Online Ordering Consumer Goods Customer Service Customer Experience 185

The Restaurant Times

APRIL 25, 2021

When we talk about restaurant marketing and promotion, most people think of discounts, coupons, and special offers, such as the classic buy-one-get-free deals. These techniques are some of the oldest tricks in the marketing book and work well to draw in customers. For one, offering special deals and discounts can be costly.

Specials 52

Specials Sports Fine Dining Email Marketing 52

7 Shifts

AUGUST 15, 2022

Walk the interviewer through your experience working in restaurants, the roles you've held and your responsibilities. For instance, were you responsible for restaurant employee scheduling or managing a log book ? If this is your first restaurant job, explain how other jobs and experiences lead you to your interest in the industry.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Plan your budget to include food costs, labor costs, operating costs, marketing costs, and any extra costs such as for party favors and special decor. You can book online or give us a call.

Events 351

Events Social Media Kitchen Safety Seating 351

The Rail

MARCH 21, 2023

In this way, QR codes not only enhance the dining experience for customers but also help restaurants streamline their operations and reduce costs. By scanning the code, customers can access the restaurant's digital menu and place orders without physical contact or interaction with staff.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

7 Shifts

AUGUST 12, 2020

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. So, where do you start?

Marketing 420

Marketing 2020 SEO Loyalty Program 420

7 Shifts

MARCH 30, 2022

Whether you feel like you've tried every advertising tactic in the book, or 2022 is the first time your restaurant has had a dedicated marketing budget, you can implement our restaurant advertising ideas to attract new customers and turn one-time visitors into loyal customers. Advertise Specials in Your Windows.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

The Restaurant Times

MARCH 8, 2023

She enjoys reading books on Indian history and exploring the vast cultural heritage of her country. Dipna Anand Co-owner Brilliant Restaurant Dipna Anand co-owns the renowned ‘Brilliant Restaurant’ in Southall, specializing in Punjabi cuisine and South Indian favorites.

Specials 52

Specials 2012 Food Truck Back of House 52

Open for Business

MAY 30, 2024

At the National Restaurant Association Show, our restaurant experts hosted engaging product demos and our on-site illustrator delighted guests with custom illustrations of their favorite restaurants. Today, even restaurant tech novices can tap into AI to streamline operations and enhance the guest experience.

2024 78

2024 Innovation Hospitality Dine-in 78

Gourmet Marketing

AUGUST 4, 2021

Hotel reward programs offer guests both experiential and monetary incentives to book with a particular hotel. But many of those programs are using dated incentives that don’t really reflect how today’s travelers behave and book their stays. . Before we get into the specifics, let’s look at the types of rewards hotels can offer. .

Hotels 52

Hotels Book Loyalty Program Travel 52

Modern Restaurant Management

MARCH 31, 2021

Smart business owners who find inexpensive, creative ways to anticipate and fulfill customers’ needs will stand out through COVID-19 and beyond. Here are some needs that customers are likely to be prioritizing right now, with some low-cost ideas on how to meet those needs. Safety and Normalcy. The Human Touch.

Customer Service 186

Customer Service Customer Experience Online Ordering Hospitality 186

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195