Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text. Google Rankings and Google My Business.

Marketing 508

Marketing Social Media Website Management Mobile Ordering 508

7 Shifts

MARCH 22, 2021

Manager Log Books. Restaurant Employee Communications Tools. Manager Log Books ?? Restaurant Employee Communications Tools ?? Using payroll software is a great alternative to hiring a payroll specialist or agency to manage your restaurant's payroll. Restaurant Employee Scheduling Software. Time Clocking.

Management 435

Management Management Book Communication 435

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Making the right restaurant hire is more important than ever. This requires shared hiring, training, and supplier management.

Management 370

Management Management Document Hiring 370

Culinary Cues

JANUARY 11, 2020

Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! We live in a world where numerous communication tools are available and where an overload of ineffective communication abounds, confuses, and even irritates those on the receiving end.

Communication 407

Communication Leadership Employee Relations Entertainment 407

ChowNow

MARCH 14, 2025

Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged. Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks.

Operations 195

Operations Management Management Front of House 195

7 Shifts

JUNE 3, 2022

Showcase your core values in your employee handbook, in new-hire training, on your company careers page. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Some people from the café; applied, and we hired one of them. Lack of recognition.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

OCTOBER 18, 2023

This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay. Provide Employees with Tools to Communicate More Effectively In any workplace, communication is the pillar of success.

Communication 447

Communication Online Ordering Technology Sourcing 447

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management 397

Management Management Email Marketing Reservations 397

Modern Restaurant Management

SEPTEMBER 14, 2022

Control Costs : With automated table reservations to take orders on mobile devices, AI in restaurants can help the owners save money on hiring more staff. Hiring and Staff Management : Staffing is a significant challenge for any food and beverage business. Restaurants can operate with less staff and less overhead.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Embrace the Suck

FEBRUARY 12, 2020

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! Bad hiring is a disease. Communication is key if you want to build a badass culture.

Coaching 337

Coaching Email Marketing Communication Workshop 337

Culinary Cues

MARCH 15, 2021

LACK OF COMMUNICATION WITH THE BUSINESSES THEY SERVE. The businesses that will hire your students need to be vested in your effort – this is how success is defined. Until students realize that the one kitchen Robot Coupe must be shared by the entire crew – they will never learn how to communicate and work as a team.

Education 587

Education Food Supply Training Communication 587

Modern Restaurant Management

AUGUST 28, 2024

This ensures that new hires are aligned with the brand's expectations from the start. Many consumers expect to be acknowledged or responded to almost immediately for bookings or customer service inquiries, and value flexible and convenient policies that routinely prioritize the customer first.

Social Media 442

Social Media Loyalty Program Customer Service Customer Experience 442

7 Shifts

AUGUST 2, 2022

Core values communicate culture. But how do you communicate what behaviors and qualities that you want (and don't want?). Danny Meyer has long been a proponent of hiring for cultural fit, and training for skills required to do jobs: “Emotional skills are kind of baked in by the time we've already hired you.

Leadership 370

Leadership Webinar Hiring Training 370

7 Shifts

MAY 31, 2021

Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Restaurants need an operating model in place to ensure the right employees are hired, well-trained, actively engaged, feeling productive, and ultimately retained for as long as possible. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

OCTOBER 9, 2020

Restaurant website design: Taking a DIY approach vs. hiring a web development team Consider whether you want to build your restaurant's website or hire someone to do it for you. Do I have the budget to hire a web development team? Consider these key questions: Do I have the skills to complete this project?

Design 397

Design Online Ordering Website Management Social Media 397

Culinary Cues

MARCH 21, 2022

Attention to detail cannot be turned on and off, so how a cook organizes his or workstation in the restaurant is how he or she will organize their home kitchen, their clothes, books, records, and food supplies. Hire people with the capacity and set the standards of organization that everyone must buy into.

Front of House 443

Front of House Back of House Point of Sale Food Order 443

7 Shifts

JULY 29, 2021

The Key to Communication. Want to schedule smarter and communicate clearer like Kaldi's Coffee? The Key to Communication. “We Announcements in the Team Communication App may let the team know when there's a new coffee release, if there are any pricing menu changes and more. The Manager's Book.

Communication 370

Communication Employee Relations Coaching 2014 370

7 Shifts

SEPTEMBER 9, 2024

Hiring and retaining staff has always been a challenge for businesses in the food industry. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. One of the best ways to build camaraderie among your restaurant staff is by encouraging open communication.

2024 335

2024 Social Media Insurance Leadership 335

Modern Restaurant Management

JUNE 8, 2023

For example, our craft cocktail bar The Meadowlark has a distinctly intimate, mid-late 1800s in-home library feel with low ambient lighting, old books on built-in shelves and vintage pieces. Generally when we hire a new staff member, they join the team at the concept they applied for. – SL Union exterior Courtesy of Yancu.co

Back of House 419

Back of House Food Order Magazine 2022 419

7 Shifts

NOVEMBER 7, 2019

To streamline that growth, the Fresh team knew they needed to find a labor management solution that not only simplified their scheduling and communication, but also aligned with their company values. 3 ways Fresh streamlined team communication with 7shifts ?? Here’s how Fresh revolutionized their team communication with 7shifts.

Point of Sale 53

Point of Sale Communication Book Events 53

Modern Restaurant Management

MARCH 27, 2024

Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team. What do you hope readers take away from the book? The book also offers tools to engage employees, build better, longer-lasting teams them, and boost their performance.

Coaching 275

Coaching Franchising Franchise Book 275

Embrace the Suck

FEBRUARY 16, 2023

1) Fix and Prevent Communication Errors Miscommunication, or a total lack of communication, accounts for a large portion of issues that arise within restaurant teams. Other times, communication issues are as simple as someone not speaking loudly or listening well enough during the rush of service.

Front of House 299

Front of House Back of House Communication Hiring 299

Culinary Cues

JUNE 13, 2023

This is more work than I bargained for” somehow implies that a person was deceived during the hiring process and the fact that they must invest of themselves doesn’t quite sit right with them. “I Of course, I could go on and on. There is, and always has been, a love/hate relationship between worker and employer.

Article 406

Article Social Media Blog Café 406

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 352

Management Management Operations Mobile Ordering 352

ChowNow

FEBRUARY 12, 2025

Customers get a benefit, and you gain a direct line of communication for future promotions. Reservations : If your restaurant takes reservations online, include an email opt-in at the time of booking. Weve Got You Covered Preheader: Book your table now for live music, craft cocktails, and amazing food. Subject: Weekend Plans?

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

Modern Restaurant Management

AUGUST 19, 2020

“When hiring, we look for a certain kind of person that loves hospitality, loves to serve others and has the spirit to serve,” said Jim Plamondon. ” Plamondon Companies has always been heavily involved in the communities they serve, both in the business community and in public service. .”

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

7 Shifts

AUGUST 2, 2024

Step 2: Look for a trustworthy restaurant accountant Even if you already know the restaurant bookkeeping and accounting process well, we suggest hiring a professional accountant to help ensure your business complies with local tax, payroll, federal, and state laws. This is where accounting software like Quickbooks comes in.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Culinary Cues

JANUARY 3, 2020

Ironically, they are usually there when they need to be, prepped and ready, and consistent in their work – so, we gladly hire them (whomever they might really be). They have lots of books, know all the hot chefs, have a well thought out career path, and want to be the star. CULINARY CAREERISTS. THE CHEF’S PET.

Uniforms 419

Uniforms Presentation Hiring Book 419

Embrace the Suck

JANUARY 13, 2021

Author’s Note: This is an excerpt from my new book title Your Restaurant Culture Sucks! We all have an unconscious bias that we are communicating and leading the team 100%. As an owner, you treat it like it’s an investment and you hire other people to run it. Communicate your expectations. Not always.

Coaching 360

Coaching Back of House Front of House Take-out 360

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. White space is important.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

DECEMBER 12, 2019

To shine a spotlight on the need for diverse representation in children's literature, Karamo will host a reading event at a Los Angeles elementary school this Giving Tuesday and discuss the importance of providing children with inclusive books and that every child is "perfectly designed." From BOOK IT! " Karamo Brown.

Franchising 277

Franchising Franchise Loyalty Program Book 277

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. Build a culture of communication.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management 195

Management Management Email Marketing Reservations 195

7 Shifts

OCTOBER 9, 2019

In addition to providing customers with all the information they need to learn more about and visit your business, Facebook offers the opportunity for direct communication with the customer through Facebook Messenger. The Messenger tool also lets you use integrations to take things to the next level. Which brings us to….

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284