7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. To do so, you must have an optimized website and engaging social media profiles.

Book 195

Book Marketing Email Marketing Social Media 195

Culinary Cues

JUNE 4, 2021

This is not a scientific study, but rather a review of the fifty years I have spent around cooks and chefs, kitchen crews and service staff, food operations of all types and people from all types of backgrounds who tie on that apron or deliver a guest’s plate of food. This may not be the case for all, but it surely is true of most.

Café 450

Café Take-out Blog Training 450

Culinary Cues

JANUARY 18, 2021

There are a handful of very significant decisions that we make in life – decisions that involve tremendous commitments of time, effort, focus, and yes – money. Starting a relationship, a decision to marry, buying a house or an expensive car, opening a business, and enrolling in college are all decisions that would be considered “monumental”.

Customer Experience 450

Customer Experience Blog Café Education 450

Modern Restaurant Management

MAY 21, 2020

Rid yourself of the non-essentials, get back to the basics, and work smart. Encourage all employees to wear face masks at work – especially those around customers. Maintain a Cleaning Schedule. Here’s a quick checklist to help you make safe choices while ensuring business continuity: Redesign Your Offerings.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Culinary Cues

JANUARY 3, 2020

So, in giving some thought to the different types of individuals who stumble or rush head first into a kitchen career, I came up with ten categories of cook types (you may have a few others to add on your own) – see where you fit. They have likely worked at nearly every busy restaurant in the area and are known to all.

Uniforms 419

Uniforms Presentation Hiring Book 419

Culinary Cues

FEBRUARY 16, 2022

Your goal should never be to simply fill in a blank space on your schedule, but rather to find the right people to balance out your team. Do you really want to work in an operation where desperation is the primary motivation for hiring? What firmly held answer(s) would define the type of person who would complement your team?

Uniforms 447

Uniforms Hiring Consumer Goods Communication 447

Culinary Cues

DECEMBER 5, 2023

Quite possibly you were promoted to a sous chef position at the restaurant where you have worked for the past two years and feel that you are as good as the chef and should be in line for his or her position quickly. It shows you how the kitchen works and helps to qualify who the players are and what their roles might be.

Kitchen Safety 446

Kitchen Safety Food Safety Back of House Front of House 446

Modern Restaurant Management

JANUARY 13, 2020

This should include a deep dive into employee clock-in and clock-out data and payroll filings to identify: A) which employees are consistently working overtime (thereby cutting into profits), and B) which shifts are overstaffed and under-staffed. Employee scheduling. Employee time-off requests. New employee training.

2020 364

2020 Website Management Online Ordering Point of Sale 364

Culinary Cues

OCTOBER 19, 2020

Anyone who has tied on an apron in a professional kitchen understands the physical nature of the work. We know about the aching muscles, the throbbing feet, the faltering knees, and the heat – did I mention the heat? Great cooks and chefs are highly intellectual individuals who are challenged to apply those skills and aptitudes every day.

Restaurant Law 450

Restaurant Law Communication Café Take-out 450

Culinary Cues

FEBRUARY 22, 2021

In a world where everyone seems to live on tight schedules – convenience rules the day. Ah…now is the time for everyone to start speculating about what the restaurant business will look like when all of this craziness is over. I know what you are thinking – WHAT!!!! At least the real bad news is out of the way.

2022 477

2022 Food Truck Front of House Point of Sale 477

Culinary Cues

OCTOBER 20, 2021

As a teacher, chef, cook, and initially – dishwasher, I have been witness to those with incredible natural talent, many extraordinarily intelligent individuals, and far more “Rudi” type individuals who compensated with plain old hard work and dedication. Make sure the mop head is clean and changed frequently.

Front of House 491

Front of House Uniforms Back of House Kitchen Safety 491

Culinary Cues

APRIL 3, 2020

Invite your local health department in to your operation even when you are not scheduled for an annual inspection. Part of ideation is dealing with the challenges faced today as well as those to come. I have always been a believer in the reality of Murphy’s Law: “If something is left to go wrong – it will.”

Guest Recovery 382

Guest Recovery Social Media Kitchen Safety Food Safety 382

7 Shifts

MAY 11, 2020

We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers.

BOH 368

BOH Food Safety FOH Equipment 368

Culinary Cues

MAY 15, 2021

The current labor shortage is different – restaurants have an opportunity to begin scaling up as the pandemic starts to come under control, but workers are less excited about returning to the same work environment. The glory days of the restaurant industry have been laid to rest and they may never return to any semblance of normalcy.

Customer Experience 449

Customer Experience Cash Management Customer Service Front of House 449

Culinary Cues

MAY 21, 2023

We want and need to be part of something larger: a family, group of friends, team at work, organization, club, or movement and the ability to speak and touch others in those environments is essential to the relationships we seek. It was enlightening even though much of what he pointed to is well-known. How dangerous is this?

Technology 416

Technology Social Media Back of House Front of House 416

Culinary Cues

FEBRUARY 6, 2022

How many times has the job been referred to as “flipping hamburgers” or working in a “greasy spoon”? It was a job and a paycheck, a signal that I wanted to take on some responsibility, and the beginning of a six-decade work ethic, but there were no pats on the back for a choice of careers.

Back of House 473

Back of House Reference Presentation Mobile Ordering 473

7 Shifts

JULY 10, 2020

Pssst, if this is your first opening, check out our blog on How to Start a Restaurant! ] Here are some goal types to consider (and you don’t have to have just one!): With your goal set, work backwards to determine your budget. When it comes to planning your schedule, you’ll want to work within your labor budget limits set above.

Events 351

Events Social Media Kitchen Safety Seating 351

Goliath Consulting

MAY 19, 2020

You may even get client requests you’re not used to, like having to add a food truck or using non-traditional type venues you would have never thought of using (1). Works in dense urban areas and suburban surroundings. But as consumer spending on catering grows, so does the competition. But that’s what makes it a perfect opportunity.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Culinary Cues

AUGUST 31, 2019

Working very hard is not unique to foodservice – there are many careers that require extra-human effort, but very few that absolutely require individuals to be “all in”. All in” refers to a physiological, mental, emotional, and even spiritual connection to the work, to the operation, and to the greater culture of culinary arts. “All

Reference 346

Reference Uniforms Take-out Social Media 346

ChowNow

OCTOBER 28, 2020

As we’ve spoken with restaurateurs across the country to share their experiences during the pandemic, we’ve come across very different types of businesses. Why did you decide to work with us? It’s the best channel for us because the fee structure is something we can really work with. . I took some drastic measures.

Online Ordering 370

Online Ordering Customer Experience Delivery 2008 370

Restaurant365

JUNE 4, 2020

The first day of the Covered Period for your PPP loan must be the same as the PPP Loan Disbursement Date and extends over the 56-day Covered Period. For example, if you received the PPP loan proceeds on Monday, April 27, the first day of your Covered Period is April 27 and the last day of the Covered Period is Sunday, June 21.

Blog 142

Blog Employee Relations 2020 Restaurant Law 142

Culinary Cues

AUGUST 7, 2023

I am not trying to paint a negative picture about those who have chosen the kitchen as their life work; on the contrary, I was one of those people and I have unwavering respect for all who have made this commitment, as unimaginable as this level of involvement may be to outsiders. But to all it is a reality.

Café 417

Café Take-out Inventory Blog 417

Culinary Cues

DECEMBER 8, 2020

Working, sore muscles sweat, aching feet – this is what gave him a sense of purpose. Alex, I really like your work ethic, the fact that I can always count on you to be here and work your hardest is incredibly valuable to me and the team. I just don’t think that you are working to the level of your ability.

Kitchen Safety 450

Kitchen Safety Take-out Training Food Safety 450

7 Shifts

AUGUST 18, 2021

Analyze your industry , the types of customers your restaurant attracts, and pay attention to their behavioral patterns. Recommended Reading: BLOG NAME. Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Culinary Cues

JULY 19, 2022

Yes, as chefs, we need to look beyond each cook as a person to fill a slot on the schedule. Is there a reason for a process, the type of equipment used, timing, steps in flavor building, or using one specific ingredient over the other? It seemed obvious to them after a while. Steve Jobs (founder of Apple Computers).

Training 447

Training Presentation Employee Relations Article 447

Culinary Cues

APRIL 26, 2020

There is so much to think about, so many decisions to make, and so much angst about what the future holds. Building a well thought out strategy for starting up the restaurant engine after we move forward is paramount and will, in the process of thinking it through, give every chef and restaurateur a spark of excitement to lean on.

Guest Recovery 410

Guest Recovery Kitchen Safety Customer Service Food Safety 410

7 Shifts

SEPTEMBER 26, 2022

Working in a restaurant is something more than 11 million people in the United States do. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

AUGUST 15, 2022

Check out this blog and video on the top 9 interview questions to ask as an owner. Walk the interviewer through your experience working in restaurants, the roles you've held and your responsibilities. For instance, were you responsible for restaurant employee scheduling or managing a log book ? Table of Contents. How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Culinary Cues

OCTOBER 16, 2019

We cook, we create, we work till we can’t work any more, we put a smile on customer’s faces and fill their stomachs, we inspire some and make others wonder which swamp we rose from – we are cooks and as such, we are different. A great deal has changed over the past ten years or so, yet many of these conditions remain.

Uniforms 323

Uniforms Equipment Small Business Customer Experience 323

Goliath Consulting

SEPTEMBER 6, 2022

This generation likes things that are easily accessible, which is why businesses must have employment communication and online scheduling. Some would like to keep their work and personal life private and avoid sharing their personal numbers with other employees. However, with most of them working more than one job, they burn out.

Hiring 195

Hiring Communication Training Email Marketing 195

The Restaurant Group

MAY 31, 2025

Why Restaurant Email Marketing Works So Well It Reaches Customers Directly Emails bypass social media algorithms and land directly in customer inboxes. Easy Benefits of Restaurant Email Marketing Get More Repeat Customers Regularly scheduled emails remind customers of past enjoyable experiences.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

The Restaurant Group

MAY 3, 2025

Types of Employee Turnover Voluntary vs. Involuntary Turnover Controllable Factors You can stop some folks from leaving with better management practices , sweet compensation packages , and a dash of good old respect. Bad bosses, trash schedules, and peanuts for pay? Workplace Environment Nobody wants to work in a stress pit.

Cash Management 78

Cash Management Loyalty Program Recruiting Customer Service 78

Sling

DECEMBER 14, 2021

Want to tailor your motivation tactics to keep everyone working at 100 percent? The answer is simple: learn which types of employees are on your team. When we refer to “type” in this case, we’re referring to dominant personality traits. So how can you identify the types of employees in your business? 1) Architect (INTJ).

Entertainment 148

Entertainment Communication Innovation Article 148

Sling

NOVEMBER 16, 2021

When you create a safe space where individuals can work together as a team without the fear of criticism, new ideas and perspectives will start to flow. When you create a safe space where individuals can work together as a team without the fear of criticism, new ideas and perspectives will start to flow. The answer might surprise you.

Small Business 174

Small Business Hiring Management Management 174

Restaurant365

MAY 15, 2020

Approaching restaurant scheduling for your business recovery. How many employees should I schedule? Some of your inventory ordering questions are answered in a recent blog post. If you make that operational move, you’ll have to reallocate your labor and add drivers into your scheduling. How much food should I order?

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

Indoor Media

SEPTEMBER 23, 2020

Curious visitors can ask for free advice, get a repair estimate, or even schedule a service appointment right from your website! What Types of Online Chat Can I Add to My Website? There are two primary types of chat services available: live chat and chatbots. Website visitors type in a message. and a person responds.

Website Management 148

Website Management Email Marketing Advertising Customer Service 148

Sling

MARCH 26, 2022

That type of company culture will make your employees happier and more comfortable in their work environment. That type of company culture will make your employees happier and more comfortable in their work environment. So don’t just hire a new team member one day and turn them loose to work the next day.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148