Modern Restaurant Management

NOVEMBER 7, 2023

Restaurant brands around the world are finding that their audience is craving something more than pretty pictures of delectable dishes, but rather a need for community and discussion. The landscape of digital marketing is constantly evolving, presenting both challenges and opportunities for restaurant operators. The future is digital.

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Marketing Social Media SEO Front of House 508

Modern Restaurant Management

APRIL 2, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S.,

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Employee Relations Healthcare Online Ordering Customer Service 516

ChowNow

SEPTEMBER 30, 2020

When brainstorming restaurant marketing ideas, many restaurateurs seek out strategies that will help bring in new customers. While customer acquisition is critical to running a business, many owners overlook how important their existing customer base is to their bottom line. The math is simple: more orders over time equals more sales.

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Loyalty Program Marketing Email Marketing Social Media 397

Modern Restaurant Management

MARCH 18, 2021

No other artifact in your restaurant is more capable of setting the tone or telling your story. At Clover in Boston, a knowledgeable host serves up the details of a chickpea fritter from their iPad to a nearby monitor, letting you savor your choices in ultra-HD. In early 2020 our team canvassed menus across the United States.

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Back of House Seasonal Menu Customer Experience Fast Casual 474

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too.

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Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Set Smart Goals. Significant growth always starts with smart goals that not only identify the areas for improvement but also define how to get there.

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2020 Website Management Online Ordering Point of Sale 364

ChowNow

JANUARY 6, 2021

To say that 2020 changed the restaurant industry would be an understatement. More than 110,000 restaurants have closed permanently or long term, according to the National Restaurant Association. And as an owner or employee of a restaurant, no one is more uniquely aware of the challenges faced than you.

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2021 Mobile Ordering Online Ordering Download 370

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic.

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Design Online Ordering Social Media Mobile Ordering 397

Goliath Consulting

MAY 19, 2020

You may be used to catering for corporate meetings, office parties, weddings or cocktail parties, but what about outdoor festivals, picnics and movie sets? You may be used to catering for corporate meetings, office parties, weddings or cocktail parties, but what about outdoor festivals, picnics and movie sets? by Bora Kang.

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Catering Social Media Online Ordering Loyalty Program 378

Harbor Touch

MARCH 18, 2025

Running a restaurant is a demanding job. Weve worked with countless restaurant pros whove faced these challenges head-on. Their stories inspire these 10 proven restaurant management tips and tricks for success. Its practical wisdom drawn from years of supporting restaurant managers, crafted to stand the test of time.

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Management Management Seasonal Menu Cash Management 148

ChowNow

OCTOBER 28, 2020

Part three of a series that explores how restaurants are surviving and thriving in the COVID-19 pandemic. . First, we featured Jonathan Chen of China Moon , a family-run restaurant that has been serving its guests since 1994. Since then, they’ve served 3,857 online orders to 2,475 guests.

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Online Ordering Customer Experience 2008 Delivery 370

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

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Management Management Kitchen Safety Front of House 397

7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. Plus, as part of our COVID-19 resources initiative , it’s time we pivot our own content to help your restaurant have a successful reopening. I'm so sorry, I'm not doing that anymore.’

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BOH Food Safety FOH Equipment 368

7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. What is suggestive selling?

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Loyalty Program Customer Experience Customer Service Point of Sale 369

7 Shifts

JULY 10, 2020

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. If your restaurant was forced to shut down during the worst of the pandemic, then you’re not alone. Here’s how to plan your restaurant’s grand opening (or re- opening) to get back to business with a bang. Set a budget ??

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Events Social Media Kitchen Safety Seating 351

Social Hospitality: Restaurants

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Hotel Trundle has done a fantastic job of staying positive with their online presence.

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Hospitality Airlines Healthcare Hotels 388

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. Restaurant Interview Questions and Answers [PDF]. How to Answer. Table of Contents.

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Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. Dining Bond Goes Global.

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Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. Here we've outlined seven practices of highly successful restaurant owners. The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success.

Management 370

Management Management Small Business Email Marketing 370

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. Why It Helps Small Restaurants Email marketing is a budget-friendly, highly effective strategy ideal for small restaurants.

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Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. You wake up, have a coffee, and decide that it’s a perfect day to go out for a nice brunch. A strong online brand isn’t just a nice-to-have—it’s a necessity.

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Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

MARCH 27, 2020

The uncertainty of how long these closures could last is frightening. We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. The law This major decision isn’t entirely up to you. If local laws mandate that you have to shut your restaurant down, then you must comply.

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Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? Benefits (Health Care, Employee Discounts, etc.). Paid Time Off (Vacations and Sick Days). Payroll Taxes.

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Management Management Employee Relations Restaurant Law 253

ChowNow

JULY 10, 2024

Launching a restaurant is an exciting journey that can be filled with lots of twists and turns, but there’s a lot of effort and intention that goes into the process before you even open your doors to customers. For starters, it’s essential to start off with a well-structured and intentional restaurant business plan.

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Point of Sale Email Marketing License Customer Service 221

ChowNow

JANUARY 6, 2022

To say that 2020 devastated restaurant profitability would be an understatement. More than 110,000 restaurants closed permanently or long term, according to the National Restaurant Association. And as an owner or employee of a restaurant, no one is more uniquely aware of the challenges faced than you. .

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2022 Mobile Ordering Online Ordering Download 195

Restaurant365

MARCH 5, 2020

From cloud-based POS systems to mobile apps designed to improve employee satisfaction and streamline scheduling, technology is bettering business and changing the landscape of restaurant management. Alcohol is a core revenue driver for any restaurant, earning around 20-25 percent of total sales across the country.

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ChowNow

JUNE 12, 2024

In today’s competitive restaurant landscape, your online presence is more than just a digital storefront; it’s your direct line to hungry customers eager to place a takeout order, make a reservation, or discover their next favorite local dining spot. Let’s dive in! phone call, text, mail).

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Ordering Dietary Restrictions Online Ordering Food Order 195

The Restaurant Group

APRIL 12, 2025

Hello, restaurant owner! Let’s dive into the world of restaurant influencer marketing a game-changer that’s as juicy as your signature burger. What Is Restaurant Influencer Marketing? That’s the essence of restaurant influencer marketing. Ready to turn your eatery into the talk of the town?

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Influencer Marketing Social Media Food Truck 78

ChowNow

MARCH 3, 2021

Restaurant mobile apps are having a moment. Online ordering has steadily increased over the years, and the COVID-19 pandemic has accelerated adoption of digital tools and online ordering. . In 2021, restaurants expect 62 percent of their revenue to come from takeout and delivery.

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Mobile Ordering Ordering Online Ordering Download 195

EATER

MAY 3, 2022

They were reaching out to creators who were teaching others how to dance or how to cook or doing arts and crafts. Nasim Lahbichi on the realities of giving your full self over to your followers. He didn’t have anything else going on, and it was one way to interact with people without risking anyone’s health. Wildest Dreams - Duomo.

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Food Social Media Influencer Online Ordering 264

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. So, where do you start?

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Marketing 2021 SEO Loyalty Program 195

7 Shifts

JUNE 16, 2024

million worldwide, and in 2023, there were about 749,404 restaurants in the United States alone. These figures prove how tough the competition is in this industry and how important it is to devise unconventional tactics and extraordinary strategies to stay ahead. How do you create a good restaurant marketing strategy?

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The Restaurant Group

DECEMBER 28, 2024

Introduction Social media has transformed the restaurant industry into a dynamic, interactive space. By adopting strategic social media practices, you can expand your reach, attract diners, and create a loyal community around your restaurant. A strong social media presence is like your restaurants digital storefront.

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Social Media Customer Experience Seasonal Menu Online Ordering 78

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. Whether you need to brush up on your restaurant slang or you need to swap a shift, we've got you covered. Let us know how we can improve this page here. Free online courses.

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FOH BOH Social Media Fine Dining 195

Modern Restaurant Management

JANUARY 9, 2020

Beefing Up with Habit Acquisition. has agreed to acquire The Habit Restaurants, Inc., parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. Brands, Inc. Gibbs, chief executive officer of Yum! Gibbs, chief executive officer of Yum! and internationally.

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Fast Casual Customer Service Online Ordering Employee Relations 282

The Restaurant Group

JANUARY 26, 2025

Introduction Running a restaurant isnt just about serving great food; its about keeping customers coming back. The competition in the restaurant industry is fierce, with countless dining options available. This is where restaurant loyalty programs shine. Restaurant loyalty programs reward customers for their repeat visits.

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7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. And the big restaurant brands are only getting bigger , making it even harder to stand out. So, what sets you apart from the pack? Your marketing plan is the cornerstone of your restaurant's success and business plan. What is a restaurant marketing plan?

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