Focus POS

OCTOBER 1, 2020

With a loyalty program that resonates with what your customers value, you open the doors to greater communication with your customer base that translates to much more than just increased revenue. How loyalty programs have evolved. Modern loyalty programs add a lot more than a free item after so many purchases.

Loyalty Program 187

Loyalty Program Email Marketing Coupons Customer Service 187

7 Shifts

AUGUST 12, 2020

Word of mouth is fantastic, but when it comes to scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it. What are they ordering? Maybe it’s the way you cook or serve the food like teppanyaki restaurants.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. .

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

ChowNow

NOVEMBER 11, 2020

Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition. But with commissions taking between 15 and 40 percent of every order , these apps make it extremely difficult for restaurants to turn a profit.

Ordering 345

Ordering Loyalty Program Online Ordering Mobile Ordering 345

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. You may even get client requests you’re not used to, like having to add a food truck or using non-traditional type venues you would have never thought of using (1).

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Harbor Touch

MARCH 18, 2025

One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included. Online ordering speeds up takeout with fewer mix-ups.

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

APRIL 2, 2020

They include PepsiCo, Uber Eats, Constellation Brands, Moët Hennessy USA, Robin Hood Foundation, Ecolab, Cargill, Boston Beer Company, Shift4 Payments, P&G Professional, Ventura Foods, United HealthCare, The Elliot Group, Davis Wright Tremaine LLP, and the Light Foundation. makes it easy for guests to support local restaurants. .

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

OCTOBER 9, 2019

Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. There are a few things you can do to take your loyalty program to the next level.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Recommended Reading: BLOG NAME.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

The Restaurant Group

MAY 31, 2025

These emails include promotions, menu updates, special events, feedback requests, and loyalty program details, serving as a direct communication line to keep your restaurant prominent in customers’ minds. It Builds Customer Loyalty Regular, personalized email interactions maintain customer engagement.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Social Hospitality: Restaurants

JULY 5, 2019

Even if your restaurant is well established, you have to keep up with current marketing trends in order to remain competitive. Put an “Order now!” ” button that redirects people to your online ordering website, for example. Test Loyalty Programs. Are you marketing your restaurant in the right way?

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

Goliath Consulting

DECEMBER 1, 2022

Some may say they hate the cold, but they love what the season brings: joy and cozy, comfort foods. In this blog, we’re here to help you plan out the best and wholesome meals for the winter your guests will love. Winter is known as the season of celebration and the best time to overindulge in rich meals and comfort foods.

2022 221

2022 Menu Seasonal Menu Coupons 221

7 Shifts

JANUARY 7, 2021

Word of mouth is fantastic, but when it comes to scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it. What are they ordering? Maybe it’s the way you cook or serve the food like teppanyaki restaurants.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Lavu

JUNE 6, 2025

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. Use these Calculations to Maximize Cost Reduction The food cost percentage is the number one calculation that restaurants can use today to maximize their cost reduction. Food cost control is crucial.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

The Restaurant Group

FEBRUARY 25, 2025

Using effective upselling techniques in restaurants ensures guests enjoy the best food and drink pairings while restaurants boost profits. Upselling means suggesting a better, larger, or additional item to increase the value of a customer’s order. If a guest orders a steak, recommend a beverage pairing or a premium side.

Loyalty Program 68

Loyalty Program Customer Experience Customer Service Email Marketing 68

7 Shifts

MARCH 27, 2020

Do you have accounts on online ordering sites like GrubHub and Uber Eats? What measures can you take to make customers feel more comfortable ordering from you? You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

ChowNow

FEBRUARY 18, 2021

This critical information—such as email addresses, ordering trends, and so on— can help spur business decisions and inform data-driven restaurant marketing tactics. One of the easiest ways is via your online orders – if it’s set up correctly. Simply export your customer data from your online ordering platform.

Marketing 195

Marketing Email Marketing Social Media Online Ordering 195

ChowNow

MARCH 17, 2021

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. 42% of restaurants plan to invest in customer loyalty programs. US Foods ).

Mobile Ordering 195

Mobile Ordering Download Online Ordering 2021 195

Restaurant365

FEBRUARY 25, 2020

Just as there is no single food and drink formula for restaurant industry success, there is no simple formula for a healthy profit margin. Your restaurant profit margin can be influenced by food and inventory trends, your geographic location, the state of the broader economy, and a wide range of other factors.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

7 Shifts

NOVEMBER 1, 2022

Word of mouth is fantastic, but when scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it. Why you create the food you do, why your service is different, and why customers should come and be a part of your story.

Seating 221

Seating Email Marketing Marketing SEO 221

The Restaurant Group

DECEMBER 8, 2024

Introduction to Food Waste in Restaurants Food waste is a significant challenge for the restaurant industry, impacting both the environment and profitability. Understanding how to reduce food waste in restaurants is the first step toward sustainable and cost-effective operations.

Waste 78

Waste Compost Food Recycling 78

The Restaurant Group

NOVEMBER 20, 2024

Let’s dive into some foolproof strategies to make your restaurant the go-to spot for food lovers. Are you catering to families, young professionals, or food enthusiasts? Building a community around your brand fosters loyalty. A loyalty program not only encourages repeat visits but also makes your guests feel valued.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Goliath Consulting

MARCH 28, 2022

The pandemic caused many restaurant and fast-food owners to think of new ways to incorporate safety measures when coming in close contact with customers. PayPal allows customers to pay with their smartphone or for online orders. Restaurants can also use app payments as a way to start a loyalty program, as mentioned in our last blog.

Fast Casual 195

Fast Casual Mobile Ordering Online Ordering Loyalty Program 195

Goliath Consulting

FEBRUARY 25, 2020

If you’ve been keeping up with our blog posts you’ve probably read what we had to say about millennial food trends in “Our Most Anticipated 2020 Food Trends List.” It’s been found, that on average, Gen Z spends $1 out of 5 on food, and $29 billion overall (4). But what about Gen Z, the so-called digital generation?

Social Media 210

Social Media Consumer Goods Loyalty Program Customer Service 210

The Restaurant Group

NOVEMBER 9, 2020

Patrons and tourists take photos of their meals, run them through filters, and make the food look as enticing as possible. 74% stated they tend to order food regularly when socially engaged with the restaurant. Social proof of customer loyalty gains trust, shows transparency and encourages new customers to dine post-COVID.

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164

Lavu

JUNE 13, 2025

With the rise of digital payment platforms and mobile wallets, restaurants can offer rewards programs, targeted promotions, and personalized experiences that cater to individual customers’ preferences. This fosters customer loyalty and allows restaurants to gather valuable data and insights to inform their business strategies.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. The aim is to make the customers happy and satisfied in order to retain them. In the new normal, the big challenge for brands is to increase points redemption and loyalty program participation, thereby increasing your restaurant sales.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. The aim is to make the customers happy and satisfied in order to retain them. In the new normal, the big challenge for brands is to increase points redemption and loyalty program participation, thereby increasing your restaurant sales.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

Clover - Restaurants

JUNE 30, 2025

However, here are a few benchmarks: Quick-service restaurants tend to hover around 17% , due to high order turnover, automation, and relatively inexpensive ingredients. serving food faster) How to decrease costs Learning how to reduce overhead costs helps you to keep more of every sale.

Employee Relations 52

Employee Relations Seasonal Menu Online Ordering Loyalty Program 52

ChowNow

SEPTEMBER 26, 2024

Email marketing is a powerful tool to drive repeat orders and boost diner loyalty. In this guide, we’ll walk you through some best practices to ensure your emails stand out and drive orders. In this guide, we’ll walk you through some best practices to ensure your emails stand out and drive orders.

Email Marketing 195

Email Marketing Marketing Loyalty Program Online Ordering 195

OneDine

JULY 2, 2025

In 2025, guests aren’t just looking for great food. Guests want to scan a QR code, view the menu, place their order, and even pay—all from their phone. Think smart upsells based on past orders or timely promos they’ll actually care about. Flexibility in Ordering Some guests want full service. No waiting.

2025 52

2025 Mobile Ordering Loyalty Program Hospitality 52

7 Shifts

JUNE 16, 2024

In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1 You can reward your customers for their loyalty by establishing a card system wherein they'll get a stamp (or a sticker) for every purchase they make. Use high-quality images (of your actual food, if possible).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

The Restaurant Group

MAY 3, 2025

High staff attrition destroys service quality and leaves customers feeling like just another order number. Training and Development Programs Invest in staff training programs and professional development like your future depends on it because it kinda does! Kills the vibe, right?

Cash Management 78

Cash Management Loyalty Program Recruiting Customer Service 78

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” we see the emergence of a few key themes. .

Technology 187

Technology Fine Dining Online Ordering Mobile Ordering 187

Bingage

FEBRUARY 9, 2023

In this competitive world, Restaurant Marketing requires every single person’s guest data, marketing automation, and many more that we will discuss in this blog. In this blog, we will discuss the 7 Restaurant trends set to reshape the industry in 2023. It enables contactless food ordering.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

The Rail

JULY 5, 2024

By Destiny Clarkson, Contributor Running a successful restaurant requires more than just serving delicious food; it requires precision, coordination, and a keen understanding of every moving part. To encourage team loyalty and motivation, provide chances for skill development and career growth.

Management 130

Management Management Loyalty Program Point of Sale 130