Remove Blog Remove Customer Service Remove Sustainability
article thumbnail

Customer Service Trends in the Restaurant Industry to Look For in 2020

Modern Restaurant Management

Now that consumers have become more particular with dining, service standards have skyrocketed, and expectations are higher than ever before. Statistics show that 96 percent of consumers from across the globe say that customer service plays a critical factor in choosing a brand they’ll be loyal to. Self-Service Tech.

article thumbnail

5 Ways AI Reduces Food Waste in Restaurants by 30%

The Rail

In this article, we'll explore five practical ways AI helps restaurants reduce food waste by up to 30%, making sustainability an attainable goal for the industry. Predicting Customer Demand Accurately One of the leading causes of food waste in restaurants is overproduction.

Waste 182
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Consumers Want? A B2C Checklist

Modern Restaurant Management

But precisely, how can you determine what customers want? Businesses must remain ahead of the curve by checking all the correct boxes as customer tastes evolve at an unparalleled pace. Convenience: Simplified Dining Experiences Convenience is really what modern customers look for in a restaurant experience.

article thumbnail

CHEFS – YOUR EMPLOYEES JUST MIGHT HAVE THE ANSWERS

Culinary Cues

What needs to be addressed is: “ How do we build trust among customers, trust that the restaurant will keep them safe, and how do we generate enough sales and in turn – profit, to keep the operation moving forward? They know that at this point their primary job is to make the customer feel safe. www.harvestamericacues.com BLOG.

article thumbnail

COVID-19 Resources for Restaurants

Modern Restaurant Management

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. "Cox Media has been very supportive to us during this difficult time. ."

article thumbnail

Vegan QSRs: What’s Next?

Modern Restaurant Management

Quick service restaurants (QSR) are gaining immense popularity owing to their fast service and mouth-watering menus. QSRs are not only offering plant-based food items but are also allowing consumers to customize their orders by adding cheese and veggies of their choice. Burger King’s All Vegan Menu.

2030 450
article thumbnail

What’s Next?: MRM Restaurant Survival Guide Updates

Modern Restaurant Management

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. ” NCR wants to help its restaurant customers during this difficult time. restaurants.