Culinary Cues

SEPTEMBER 30, 2024

From my experience, it is difficult to experience a dinner for two in a moderate full-service, independent restaurant for less than $120 without gratuity. This is, after all, how you would approach any other expense – the exchange of money for a product or service. That’s 21 meals for two people over seven days. Do the math.

Pricing 415

Pricing Marketing Insurance Seasonal Menu 415

Culinary Cues

DECEMBER 30, 2019

Even the most loyal guest will start to drift away if they can’t depend on the service, the product, or the hours of operation. Even when the owner is present – he or she must depend on the consistent interactions between customers and the restaurant’s employees. Engage them and they will become your ambassadors.

Cash Management 359

Cash Management Point of Sale Leadership Website Management 359

Hot Schedules

JULY 26, 2021

Five Ways Retailers Can Optimize Labor to Minimize Costs. T he return of in-person shopping has happened at varying rates depending on local lockdown restrictions, but the universal truth for most retail stores has been the massive shift to ecommerce —an estimated jump of $183 billion — cutting into brick and mortar profits.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

7 Shifts

SEPTEMBER 10, 2021

It articulates what you do for customers, employees, and owners (your goals) and clarifies what you offer a specific market segment (your strategy). They describe what you do for customers, employees, and owners (your goals) and clarify what you offer for a specific market segment (your strategy). The result? Achievable.

Customer Service 370

Customer Service Fast Casual Customer Experience Back of House 370

EATER

JUNE 18, 2020

One of the major obstacles to this switch was packaging,” he says over email — which means that any flour company that had recently stocked up on retail-size bags found itself best prepared to meet demand. Still, the customer enthusiasm inspires Odell. Whatever the reason, it made many home bakers happy. She bought it anyway.

Retail 261

Retail Food Supply Website Management Email Marketing 261

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. Restaurant & Retail Revel(ations). You can tune in to Restaurant & Retail Revel(ations) on: Spotify , Apple Podcasts , Stitcher or.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Modern Restaurant Management

MAY 12, 2020

Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup. By the end of 2020, all Dunkin’ Keurig K-Cup® pods sold in-store and on shelves at grocery will also be recyclable.*

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Hot Schedules

DECEMBER 7, 2021

Rethinking Pay Norms: How Retailers Can Attract Exceptional Talent. Many industries have been able to increase hourly wages by passing on extra costs to consumers, but retail has historically been an exception. Turnover across the retail industry is at 4.4 So, what’s driving workers away from the retail industry?

Retail 78

Retail Employee Relations 2022 Hotels 78

Modern Restaurant Management

JANUARY 9, 2020

Eligible cardmembers can activate and enjoy the convenience of DashPass, DoorDash’s subscription service that offers unlimited $0 delivery fees and reduced service fees on orders of $12 or more from DoorDash’s industry-leading selection of participating restaurants nationwide. ” New CEO at Waitr.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Future Food

FEBRUARY 9, 2021

In this blog my aim is to talk about the ever-increasing spend potential on food and beverage based around a number of “Happiness—hungry” experiences. The infographic below shows that cafes and restaurants have bounced back better than other retail sectors in Australia since the industry has reopened.

Entertainment 158

Entertainment Beverage Customer Experience Customer Service 158

Hot Schedules

AUGUST 25, 2021

These key metrics touch four major performance indicators: Sales, Service/Experience, Safety, and Profit. Service & Experience: Employee Engagement, Employee Productivity, Customer Satisfaction. Meaningful Metrics: Empower Restaurant Managers with the Right Data to Drive Smart Decisions. A t every restaurant, metrics matter.

Management 138

Management Management Food Safety Leadership 138

ChowNow

MARCH 3, 2021

At ChowNow, we’ve long touted the effect of mobile apps on customer retention and loyalty. If you’re considering a restaurant mobile app, this blog examines four ways it enhances your online ordering strategy. Your customer – they are ordering from you after all – is interacting with the marketplace’s brand, instead of yours.

Mobile Ordering 195

Mobile Ordering Ordering Online Ordering Download 195

Restaurant365

JUNE 26, 2020

In response, many restaurants adapted to shutdowns across the country by offering drive-through or curbside pick-up, allowing them to remain partially open and serve customers who were sheltering in place. Investment advisory services are offered through CliftonLarsonAllen Wealth Advisors, LLC, an SEC-registered investment advisor.

Blog 78

Blog Audits Employee Relations 2020 78

Culinary Cues

MAY 16, 2024

Soon these breads will be bagged, labeled, and sent to retail shops and restaurants across town. They will find their way to shelves, still warm, as customers relish the opportunity to carry a loaf home, or slice in restaurants for lunch or dinner service. It really is heavenly. This is who you are, not just what you do.

Café 314

Café Food Order Education Retail 314

Future Food

NOVEMBER 30, 2021

But while the congratulations, back slapping and commiserations are shared around – who is actually looking after the customer? It is a serious question as to what has been the best outcome this year for commercial catering and depending on your perspective – customer, competitor or winning/losing caterer the answer is not crystal clear.

Catering 146

Catering 2022 Customer Experience Customer Service 146

7 Shifts

MAY 15, 2020

Disclaimer: This blog is intended as a quick summary of health screening requirements and should not be used in place of professional legal advice. Other health screening requirements: Must wear gloves when in contact with customers or goods. CFCs when employees are in direct contact with customers or the public. New Mexico.

Document 347

Document Employee Relations Reference Travel 347

7 Shifts

MAY 31, 2024

Email marketing tools Email marketing is one of the best ways to connect with your diners, welcome your new guests, and spread the word about exclusive promotions and discounts as a reward to your loyal customers. Price: Contact them for a custom quote Mailchimp If you're new to email marketing, Mailchimp is your best choice.

2024 221

2024 Marketing Email Marketing SEO 221

The Restaurant Group

NOVEMBER 9, 2020

Implementing a virtual presence is “a process that promotes an image, creates loyalty and allows the business to maintain its current clientele as well as attract new customers.” . Run an operational analysis to determine how to implement new social media technology and strategies to improve upon your service model. Source: QSR.

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164

Future Food

DECEMBER 5, 2019

Trends are no longer limited to the cuisines on offer or the style of service. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. However, food and service will always be at the heart of hospitality. Service Excellence at every price point. The Customer 19.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Modern Restaurant Management

OCTOBER 29, 2019

Six of the ten largest retailers in the U.S. “With this investment, we’ll be able to accelerate growth and scale the development of our proprietary platform to ensure that the fulfillment processes protect perishables and help our customers grow their e-commerce food service initiatives.” ” MAKE by Slice.

Food Supply 216

Food Supply Franchise Franchising Customer Experience 216

Hot Schedules

FEBRUARY 23, 2022

Stories abound of restaurants seeing wait times skyrocket, hotels having to limit amenities, and retailers having to reduce operating hours due to lack of staff. Whether discounts on travel, events, retail shopping, or wellness shopping, giving employees greater access to products and services is an effective recruiting pitch.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Hot Schedules

FEBRUARY 12, 2021

H andling payroll in a hospitality or retail business is a complicated and often thankless task. That affects things like employee satisfaction, customer sentiment, and even your bottom line. These are the hourly employees who form the backbone of your business, and of the hospitality and retail workforce as a whole.

Employee Relations 147

Employee Relations Retail Small Business Hospitality 147

EATER

MARCH 1, 2021

Because I am Chinese-Malaysian (then a rarity in the industry), many customers assumed our product was of Asian origin, and I endured racist comments about its price point, taste, and provenance; many retailers and customers found tibicos hard to pronounce and asked why we didn’t call it by its more commonly used name, water kefir.

Food 345

Food Social Media Workshop Point of Sale 345

Future Food

OCTOBER 20, 2020

So much damage has been done to retail in general and hospitality in particular this year that 2021 is going to be a year to heal, slowly getting back on public transport and getting settled into the Next Normal. This is an important trend not just for customers, but for the venues as well. The post-COVID world is a Design-led world.

2022 145

2022 Design Food Back of House 145

Hot Schedules

JUNE 22, 2020

HotSchedules makes product enhancements to meet new city and state regulations that ensure customers remain compliant. Predictive Scheduling laws are now in place for six cities and one state, primarily impacting the restaurant and retail industries. Predictive Scheduling Comes to the Windy City and City of Brotherly Love.

Employee Relations 97

Employee Relations Restaurant Law Audits Customer Service 97

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction? Embrace change.

Customer Experience 45

Customer Experience Customer Service Consumer Goods Point of Sale 45

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Hot Schedules

NOVEMBER 20, 2020

Continues Focus on Hospitality and Retail Success. Through many years of exciting growth we have continued the mission of creating solutions that address the industry’s most complex challenges around inventory, task management, analytics and HR & payroll services. HotSchedules Gets a New Look.

Retail 78

Retail Customer Service Hospitality Hotels 78

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

Sling

APRIL 19, 2021

In simple terms, profit is the difference between what you earn for a product or service and what you spend to provide that product or service. In technical jargon, profit is the income (or revenue) for a product or service minus the cost of goods sold (COGS) for that product or service. Retail: 5% net, 22% gross.

Small Business 145

Small Business Cash Management Customer Service Inventory 145

Izettle

OCTOBER 25, 2021

But an omnichannel experience is just as important for your customers, too. What we discovered: The average omnichannel merchant completes 32% more transactions per month than the average non-omnichannel merchant * Omnichannel merchants are less reliant on repeat customers. Is an omnichannel solution right for your customer?

Customer Experience 98

Customer Experience Customer Service Website Management Inventory 98

Future Food

APRIL 17, 2019

In this two-part blog, I will share with you, insights into what malls, shopping centres and retail precincts around the world are planning for the future; so that they remain relevant and maximise market share. Modern malls are the complete expression of the new reality that hospitality and entertainment are the new retail.

Hospitality 92

Hospitality Food Entertainment Retail 92

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction? Embrace change.

Customer Experience 40

Customer Experience Customer Service Consumer Goods Point of Sale 40

MadMobile

NOVEMBER 10, 2022

The retail industry is changing. This has led to retailers making changes in their management, digital selling strategies, and use of technology. This article covers hybrid shopping and its popularity and explains what retail management tools associates can use to fuel this experience for their customers.

Retail 40

Retail Mobile Ordering Online Ordering Social Media 40

Bingage

NOVEMBER 29, 2019

It required high stamina to manage everything such as dealing with suppliers, interacting with customers, motivating the staff member for work improvement and solving disputes of employees. Top customer retention strategies help with getting repeat customers. Poor staff management could lead to poor customer service.

Employee Relations 98

Employee Relations Consumer Goods Online Ordering Customer Service 98

Future Food

FEBRUARY 25, 2020

The sustainability of any restaurant or F&B business is always dependant on meeting the needs of the intended target market and remaining relevant to those customer segments with authentic food and a range of promotions, offers and experiences that encourage repeat patronage. It is not necessary to do everything.

Sustainability 88

Sustainability Social Media Communication Customer Experience 88

Clover - Restaurants

JULY 11, 2024

Joining forces with other businesses helps allow owners to pool resources and create new ways to attract and delight customers. Share your space Collaborating with businesses that offer complementary goods and services allows you to combine–and grow–your common base of customers.

Small Business 52

Small Business Retail Customer Service Food Truck 52