Culinary Cues

JUNE 23, 2024

Why are more and more restaurants reducing service and menus or closing their doors because of a labor shortage while customer demand for the restaurant experience is on the rise? THEY ARE OUT THERE, and they are willing to teach, train, support, and inspire those who want to be great. Give guests’ tours of your kitchen.

Uniforms 381

Uniforms Front of House Back of House Food Supply 381

Culinary Cues

JUNE 9, 2024

Unfortunately, your customers are oblivious to the difficulty in operating a restaurant, especially at a time when challenges are abundant. As was the case for generations, customers expect that ingredients come from the farmer, fisherman, rancher, and producer to you. Food for thought. Does it still matter?

Customer Experience 345

Customer Experience Café Training Customer Service 345

Culinary Cues

APRIL 29, 2024

Reactionary approaches involve increasing rates of pay, dumbing down menus, reducing hours of operation or levels of service to limit the number of employees needed, raising prices to compensate for higher rates of pay, reducing portion sizes while raising prices, or even looking at automation and technology to “right the ship.”

Front of House 243

Front of House Back of House Training Customer Service 243

Culinary Cues

NOVEMBER 20, 2023

The stores were empty, and restaurant service staff were staring out windows from the vantage of unfilled seats. One of the most difficult tasks that any restaurateur or chef faces is convincing a customer to walk through the door for the first or twentieth time.

Customer Experience 368

Customer Experience Customer Service Food Safety Hospitality 368

Culinary Cues

JULY 23, 2023

Most restaurant owners, managers, family members of cooks, friends of cooks and chefs, those in other professions, service staff, and restaurant patrons, don’t get it. To the owner/operator there are two things that define success: customer satisfaction and profit. It is a juxtaposition that is nearly impossible to manage.

Guest Recovery 408

Guest Recovery Seasonal Menu Presentation Customer Experience 408

Culinary Cues

NOVEMBER 17, 2020

More difficult than you may have thought, more chaotic than you might expect, more poetic than you realize, and more fulfilling than you would understand: this, to me, describes the environment of the professional kitchen that few customers are able to view or experience. TEN THINGS YOU DIDN”T KNOW ABOUT A RESTAURANT.

Seasonal Menu 522

Seasonal Menu Back of House Customer Service Front of House 522

Culinary Cues

MAY 8, 2023

There is something gratifying about sore muscles, aching backs, and soaked shirt and chef toques from sweat at the end of a busy service. The chef has ultimate responsibility for the proper handling of ingredients, sanitation of the restaurant kitchen, and consistent implementation of food safety protocols. No pain, no gain – right?

Kitchen Safety 434

Kitchen Safety Food Safety Coaching Training 434

Culinary Cues

MARCH 26, 2022

Well, you have all heard the statistics about success and failure when food and beverage are involved, so I won’t repeat them. Develop your standards, teach your standards, execute your standards, measure your standards, and solicit feedback on how those standards sit with customers, vendors, and staff. Service is off.”

Cash Management 372

Cash Management Social Media Restaurant Law Communication 372

Culinary Cues

JANUARY 8, 2021

So here is the good news: there will be ample opportunities in 2021 and beyond for chefs, cooks, managers, and service staff who recognize the immediacy of the challenge and the new skill set that will be required of successful players and leaders in the field. will find themselves in the winner’s circle. [] FLEXIBILITY. If this is your M.O.

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2021 Social Media Kitchen Safety Restaurant Law 464

Culinary Cues

AUGUST 9, 2021

Wow visuals on the plate and in the dining room, wow views from every seat, wow service, and of course – wow flavors on the plate. We may complain about the guest who is taking loads of pictures of their food and posting them on Instagram, but deep inside we get a bit of a rush when it happens.

Front of House 473

Front of House Customer Experience Dine-in Training 473

Culinary Cues

APRIL 18, 2023

Here are some thoughts. [] IT’S STILL ABOUT THE FOOD: People go out to eat for a variety of reasons – convenience, social interaction, a change of pace, business travel, vacations, celebration, or habit. Plan, equip, train, evaluate, educate, and celebrate each and every employee. Sounds like a pile of contradictions, doesn’t it?

Food Truck 324

Food Truck Back of House Education Training 324

Culinary Cues

NOVEMBER 11, 2022

Push it out, how many covers, lock, and load, finish strong, over the hump, wrap it up: this the language of the kitchen during service, these are the timestamps like the number of quarters in a football game or innings in baseball. Can they meet the crowds and even exceed budgeted customer counts on a given day? Mission accomplished.

Customer Service 350

Customer Service Customer Experience Point of Sale Presentation 350

Culinary Cues

OCTOBER 30, 2023

Yes, it’s true – when the Michelin Guide decided to recognize some exceptional street food vendors with Michelin Stars, they broke the barrier of snobbery noting that excellence can happen outside of traditional fine dining. It will take super-human effort, ample amounts of time, arduous training, and boat loads of cash.

Fine Dining 359

Fine Dining Front of House Dine-in 2016 359

Culinary Cues

JUNE 3, 2024

Treat everyone as you would want to be treated. [] LISTEN AND HEAR Hear the chef, manager, your peer cooks, the dishwasher, service staff, vendors, and customers. Organization equals confidence and confidence wins the game. [] WORK CLEAN This is a cook’s obligation – work clean and handle food safely. Don’t disappoint them.

Uniforms 340

Uniforms Point of Sale Coaching Small Business 340

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. These are the restaurants where dining is much, much more than just consuming food. From my perspective the answer lies in menu planning, training, and labor efficiency. Prime Filet or 14 oz.

Pricing 358

Pricing Training Consumer Goods Customer Experience 358

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. Your line cook tells you the oven's not working?

Management 397

Management Management Kitchen Safety Front of House 397

Culinary Cues

APRIL 22, 2024

I suppose it was only inevitable that this new method of doing business would creep into restaurant and other food related businesses. In fact, our business is based on the concept of gathering in a special place where service with a smile was the obvious complement to “breaking bread”. Bread has always been a given.

Consumer Goods 289

Consumer Goods Pricing Customer Experience Hospitality 289

Culinary Cues

SEPTEMBER 30, 2021

So, here is what we know and what we must learn to work with: [] COVID PROTOCOLS WILL LIKELY BE WITH US FOR SOME TIME: You’re tired of it, your employees are tired of it, and your customers are tired of, but it is the second-best tool in your toy chest (next to the vaccine) to help keep this pandemic under control and keep everyone safe.

Food Supply 422

Food Supply Employee Relations Kitchen Safety Social Media 422

Culinary Cues

FEBRUARY 22, 2021

To nourish and provide sustenance To offer convenience To provide a forum for conversation To create opportunities for gatherings To reward customers To provide an outlet for chef creativity To complete a neighborhood or destination To rock customers world. There may be more reasons, but these are the most common.

2022 380

2022 Food Truck Point of Sale Front of House 380

PathSpot

SEPTEMBER 11, 2024

Following the COVID-19 pandemic, food safety has risen to a critical priority. The crisis revealed vulnerabilities in food safety, highlighting the crucial need for stringent safety measures. For restaurants, investing in thorough food safety protocols goes beyond compliance; it is crucial for long-term success.

Food Safety 40

Food Safety BOH Food Webinar 40

Culinary Cues

AUGUST 19, 2023

Many, saw restaurants and taverns to be American while exposing others to their food, beverage, and style of hospitality. Speakeasies did oftentimes serve food, but it was not the centerpiece of their existence. Despite a steep decline in food prices, many families did without milk or meat.” -The That was about to evolve.

Hotels 341

Hotels Influencer Compost Recycling 341

Culinary Cues

SEPTEMBER 15, 2022

The choice to be great or not so great is in the hands of the restaurateur and the folks who make a living with food. It all matters – education level, income bracket, age range, frequency of dining, and food and wine preferences. [] KNOW WHAT YOU WANT TO BE AND HOW YOU WANT TO BE PERCEIVED. This is your most important job.

Fine Dining 398

Fine Dining Front of House Customer Service Customer Experience 398

Culinary Cues

JANUARY 11, 2022

Successful restaurateurs are ones who understand the power of people marketing, of keeping the name of the restaurant in the public eye and communicating effectively with existing and potential customers. Those who are successful in the restaurant business live and breathe service and hospitality. PLAN BETTER – TRAIN HARDER.

Customer Experience 373

Customer Experience Café Hospitality Customer Service 373

Culinary Cues

AUGUST 21, 2023

Beginning with a few flamboyant artisans like Jeremiah Tower, Paul Prudhomme, Wolfgang Puck, and Alice Waters – the chef came out from behind the curtain as the star of the show, the person responsible for over-the-top food that wowed and inspired people of all socio-economic backgrounds. The entire experience was elevated and so were prices.

Back of House 394

Back of House Food Supply Government Dine-in 394

Culinary Cues

AUGUST 7, 2021

This is defined in articles from local newspapers to the New York Times, from industry magazines and websites to social media, and from industry blogs to podcasts by the dozens – everyone states the problem, points a finger, and portrays the issue as someone else’s doing. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG.

Social Media 474

Social Media Cash Management Blog Equipment 474

The Restaurant Times

JANUARY 28, 2022

If you are in the restaurant business, you must know that its service quality primarily depends on its staff. The customers nowadays don’t just expect quick and efficient service or hygienic handling of their food, they expect something more than that. Importance Of Staff Training In A Restaurant In The UAE.

Training 52

Training Food Safety Customer Service Restaurant Law 52

Culinary Cues

JULY 14, 2023

If you are opening a full-service, high-end restaurant then make sure that it is unbelievably great, a restaurant that becomes a destination, the type of operation that is a benchmark for everyone else, a place that gets people excited and leaves them scratching their head wondering: “how can any restaurant be that great?”

Cash Management 304

Cash Management Uniforms Food Supply Café 304

Goliath Consulting

APRIL 28, 2020

The coronavirus crisis has challenged restaurants to rethink the way they deal with food delivery for good. Meanwhile, smaller restaurants had to turn to third-party delivery services like Doordash, UberEats, Grubhub to deliver food to their customers. So where is food delivery headed post-COVID-19?

Delivery 107

Delivery Food Back of House Franchise 107

Culinary Cues

AUGUST 4, 2022

Pride in doing things right is a tremendous motivator for employees, owners, and customers and a lack thereof catches up pretty quick. Ah, a subscription is a way to boost revenue without providing any real service and then feeding off the vulnerability of customers. PLAN BETTER – TRAIN HARDER. Restaurant Consulting.

Front of House 333

Front of House Back of House Coaching Uniforms 333

Culinary Cues

MAY 15, 2021

To attract and retain quality staff you must train well, treat them with respect, pay them a respectable wage, offer reasonable benefits, and provide them with the tools to be successful. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone.

Customer Experience 393

Customer Experience Cash Management Customer Service Front of House 393

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Trends are no longer limited to the cuisines on offer or the style of service. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. Supermarkets will continue to grow their ‘food court offer.’ (E.g.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Culinary Cues

FEBRUARY 20, 2024

It’s the same with nearly everything in life, especially businesses that provide a product or entertainment service. Chefs know how to play it safe; cooks understand what it means to stick to the basics, and many customers do like to embrace predictability. It’s no different in great restaurants. Kudos to all involved – you did it!

Coaching 356

Coaching Small Business Café Entertainment 356

Culinary Cues

JUNE 14, 2022

Let’s begin with some facts about the business of serving food: There are more than 1 million restaurant locations in the United States. 64% of those independent restaurants were “full-service”. Everywhere you look, people are beginning to line up for a return to the good old days of restaurant service. Remember only 1.4%

Fine Dining 470

Fine Dining Food Supply Customer Service Presentation 470

Culinary Cues

AUGUST 28, 2020

For the restaurant operator caught up in the current, somewhat bleak reality of the business environment we are living in – there is hope in knowing how resilient the business of food can be. Remember all of those exciting things that you did to draw customers in when business was great? Become obsessed with communication!

Social Media 439

Social Media Communication Loyalty Program Training 439

Culinary Cues

APRIL 9, 2020

Food is connected to nearly every aspect of life, family, and the art of living. A culture is a collection of life essentials including art, drama, literature, religion, music, food preparation and traditions, history, language, politics, etc. and as such – collectively define all levels of civility. We are truly in this together.

Customer Experience 496

Customer Experience Customer Service Dine-in Sports 496

Culinary Cues

MAY 18, 2020

Here you are – enthusiastic, informed, confident in your foundational skills, and ready to start a career in food that will last for four decades or more. Make sure that you seek out opportunities that involve food. EVERY POSITION IN THE FOOD BUSINESS WILL HELP WITH YOUR CAREER – IF YOU BUILD IT INTO YOUR PLAN.

White Paper 519

White Paper Certification Food Safety Food Supply 519

Culinary Cues

APRIL 6, 2020

Since fire was first discovered – we have enjoyed and developed the skills to cook, eventually season, and finally plate prepared food to please other people. Having been in the restaurant business, our job is to be responsible for our customers’ happiness. You take care of customers above all else.

Travel 444

Travel Back of House Customer Service Small Business 444