Blog Casual Customer Experience 
EATER
NOVEMBER 26, 2024
In recent months, other matcha-seekers visiting Japan have been having a similar experience. While a surplus of tencha can be stored in refrigeration for years, this year’s demand “quickly depleted existing stocks,” the Japan-based tea company Sazen explained in a blog post. Within #MatchaTok, the shortage has spurred some controversy.
ChowNow
MAY 9, 2025
Well-written menu descriptions dont just tell guests whats in a dish; they entice customers, set the tone for your brand, and can increase sales. The best restaurant menu descriptions help customers understand what the dish is and why theyll love it. But a little extra effort can make a big difference. Specificity sells.
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Modern Restaurant Management
FEBRUARY 21, 2022
With increasing promotions in restaurant magazines, food blogs, and social media platforms, more people are expected to join this mega-trend. Plant-based eating was previously limited to some selected restaurants and casual cafes. Future Market Insights reports that overall Plant Based Burgers sales revenue will surpass US$ 2.7
Modern Restaurant Management
OCTOBER 11, 2021
When you take these factors into consideration, you can find the customers most likely to be interested in your restaurant. You experience less competition, more returning customers, and more opportunities for brand visibility. Before you know it, you could accumulate a loyal audience of returning customers.
Modern Restaurant Management
JANUARY 22, 2020
When people decide to dine in your establishment, they don’t just want to eat good food; they want to have a pleasant experience, as well. Statistics show that 96 percent of consumers from across the globe say that customer service plays a critical factor in choosing a brand they’ll be loyal to.
Modern Restaurant Management
MARCH 18, 2021
Menus are shifting quickly to digital screens, promising operational efficiency and a consistent brand experience from dine-in to drive-thru. Major advances in menu innovation, a field my org has some experience in, have shifted course in the past year as many restaurants have switched to almost entirely off-premise meals.
Modern Restaurant Management
FEBRUARY 28, 2020
Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. Connected devices make shopping an everyday part of the everyday consumer experience. Voice makes it the ultimate hands-free experience.” ” Entertain and Convince.
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