Modern Restaurant Management

DECEMBER 18, 2024

These innovations will allow restaurant operators to do more with less and help create smart, seamless experiences that meet rising guest expectations. In 2025, we expect to see continued growth in menu innovation with bold flavors, premium ingredients, and creative presentations, keeping loyal fans happy while drawing in adventurous foodies.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. “Convenience stores have evolved from their gas-fueled beginnings to become true food and beverage destinations,” said Billy Roberts, food & beverage economist with CoBank.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

NOVEMBER 15, 2024

. “This redesign is not just about aesthetics; it’s about enhancing the customer experience, improving operational efficiency, and creating a welcoming environment that reflects our commitment to quality and innovation." What kind of data points and research were utilized to complete the redesign?

Mobile Ordering 221

Mobile Ordering Design Customer Experience Online Ordering 221

Perfect Daily Grind

MAY 25, 2025

Historically, coffee is a cheap product compared to tea, beer, and other alcoholic beverages, so it’s a necessary price increase; coffee is undervalued as a commodity.” Investing in equipment Given the large upfront investment to buy roasting equipment, café owners need to select cost-effective, efficient models.

Café 140

Café Pricing Management Management 140

Perfect Daily Grind

JUNE 19, 2025

The supermarket chain will refurbish 150 in‑store cafés with modular seating, digital kiosks, revamped menus, and energy‑efficient equipment. The move underscores a renewed focus on sustainability and innovation in Latin America. (Springdale, Arkansas, US) Tue, 17 Jun – Asda launches £10 mn café modernisation plan across its UK stores.

2025 126

2025 Café Events Sustainability 126

Perfect Daily Grind

JUNE 4, 2025

They expect baristas to have comprehensive knowledge about everything from processing methods to water chemistry , while still delivering exceptional beverages and memorable service experiences. Investing in staff development remains critical; however, innovative automation solutions are also providing a complementary strategy.

Café 116

Café Customer Service Technology Customer Experience 116

Perfect Daily Grind

JULY 17, 2025

Although they may not always cater to mainstream coffee drinkers, these coffee shops serve an essential purpose: to bring consumers closer to innovation and excellence. These businesses focus exclusively on competition and award-winning coffees, bringing consumers closer to the highest standards of quality and innovation. “We

Café 81

Café Consumer Goods Customer Experience Events 81

7 Shifts

NOVEMBER 15, 2024

Check their ability to suggest appetizers, beverages, or desserts that complement the meal as well. They should mention specific aspects of your restaurant, such as a popular dish, innovative service style, or positive reviews. Equip your team with the tools and support they need to thrive. What did you do?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Modern Restaurant Management

MAY 30, 2025

Growing menu innovation and healthy fast food further drive the growth of the market. As consumer preferences evolve, QSRs must constantly innovate their menus, marketing strategies, and customer service models to maintain market share. The most American jobs among beverage alcohol (41 percent). in the U.S. economy. "The

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

DECEMBER 31, 2024

2025: The Year of M&A Growth As lowering interest rates and technological innovation boost optimism, restaurant franchise leaders are turning their attention to mergers and acquisitions. Over the next 12 months, 84 percent of respondents believe mergers and acquisitions (M&A) activity will increase.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

SpotOn

DECEMBER 30, 2024

Gross profit margin subtracts only the Cost of Goods Sold (COGS) to determine the profitability of your food and beverages, while net profit margin subtracts all your costs to determine the profitability of your entire operation. Your Cost of Goods Sold are your food and beverage costs along with the cost of any merchandise you sell.

Operations 52

Operations Loyalty Program Online Ordering POS 52

Perfect Daily Grind

JUNE 6, 2025

Under an exclusive agreement, Kaapi Solutions, a leading provider of premium coffee equipment in India, will be the sole distributor and importer of Rocket Espresso’s Sotto Banco and Doppia machines. warehouse in Riverside, Missouri, featuring hundreds of bags of specialty green coffee, a cupping lab, and roasting equipment.

2025 62

2025 Pricing Café Events 62

Modern Restaurant Management

APRIL 1, 2025

Based on a study of 300 Quick Service Restaurant (QSR) locations, including McDonald’s, Wendy’s and Burger King, the research introduces an innovative economic framework that adapts Purchasing Power Parity principles to analyze labor costs. Non-alcoholic beverages, with a 5.6 percent of the share but saw a decline of -6.9

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

APRIL 29, 2025

The Cheesecake Factory rated highest for innovation with a net agreement score of 8 percent, beating out Texas Roadhouse (7 percent) and Chili’s (4 percent). Dutch Bros came out on top in every category, including customer service, in-store experience, value, drinks, lattes, iced coffee, cold brew and frozen beverages.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Perfect Daily Grind

JULY 4, 2025

With the new equipment, MTPak Coffee now offers a minimum order quantity of 200 pieces and a one-week turnaround time after design approval. Syrups and sauce now cost US 80 cents per pump for unflavoured drinks, matcha powder is US $1 per scoop, and dried fruit is US 50 cents per scoop, with no charge for additions to pre-flavoured beverages.

Pricing 77

Pricing Café 2025 2024 77

Modern Restaurant Management

NOVEMBER 1, 2024

Wine sales rose 12 percent while most other alcoholic beverages saw a decline, suggesting that fans opted for a more relaxed pre-concert vibe. This and other findings can be found in the latest “ Beyond the Burn ” report published by natural food and beverage ingredients supplier Kalsec Inc. Sales peaked at 11 a.m.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Modern Restaurant Management

DECEMBER 17, 2024

– Bo Davis, CEO and co-founder, MarginEdge As we look ahead to 2025, we anticipate the drive-thru beverage space will continue to be shaped by macroeconomic factors, compelling customers to prioritize value and positive experiences more than ever. Operators need better ways to stand out and improve the customer experience.

2025 419

2025 Back of House Front of House Customer Experience 419

Paper Chase Accountancy

JUNE 5, 2025

Investment in technology, risk management, and innovative approaches are key to balancing growth and risk in hospitality finance. The expertise of restaurant accountants is vital, with London-based accountants leading in innovative restaurant financial services. Learn more about our Accounting Services !

Hospitality 52

Hospitality Cash Management Hotels Restaurant Law 52

Modern Restaurant Management

JULY 16, 2024

"Loyalty innovation is not always true innovation," Lynch added. "It’s Loyalty innovation sometimes simply is…Restaurants see others driving success with an initiative and they jump on the bandwagon, while tweaking it slightly to make it unique for their brand."

Innovation 492

Innovation Loyalty Program Email Marketing Customer Experience 492

Modern Restaurant Management

APRIL 9, 2020

In the hypercompetitive food and beverage industry, restaurant operators are often subjected to a number of daunting challenges. Against a backdrop of rapidly changing customer demands and rising costs, technology has become more than a mere necessity for restaurants to adopt.

Innovation 469

Innovation Management Management Fine Dining 469

Modern Restaurant Management

JULY 17, 2023

Blockchain technology is being explored as a way to ensure supply chain transparency and compliance with ISO standards, particularly in the food and beverage industry. SaaS software has improved this process dramatically and, moving forward, innovative new technologies are expected to elevate the ISO compliance process even more.

Innovation 416

Innovation Technology Certification Food Safety 416

Modern Restaurant Management

MAY 20, 2020

Food & Drug Administration (FDA) has updated and released a best practice guide focused on food and beverage service during the COVID-19 pandemic. Fortunately, we have witnessed the resiliency of the industry over the past several weeks, primarily in its ability to adapt and innovate at a remarkable rate.

Food Safety 508

Food Safety Consumer Goods Hospitality Food Order 508

Modern Restaurant Management

DECEMBER 8, 2022

New technology innovations now being introduced into the hospitality industry are designed to level out those pinch points. The holidays bring an increase in beverage inventory, particularly kegged inventory for bars and restaurants centered around draft programs. Manage and Optimize Your Increased Holiday Inventory.

Bar 471

Bar Customer Experience Brewery Inventory 471

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. As such, restaurants are investing in training and development programs to upskill their workforce, ensuring team members are equipped to handle the latest tools and technologies.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

JUNE 28, 2022

As per the International Organization for Standardization, a service robot performs functional tasks for humans or equipment, excluding industrial automation applications. In addition, in January 2021, Hyundai Robotics launched what it describes as a “food and beverage service robot” for the restaurant and catering sector.

Delivery 575

Delivery Food Customer Service Front of House 575

Modern Restaurant Management

SEPTEMBER 23, 2020

“We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses. ” “Tastewise has been incredibly valuable in helping us to uncover white spaces in the food and beverage industry. BIBO Beverage Debuts.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

AUGUST 20, 2024

Partnering with November Five, Le Pain Quotidien launched Alain.AI, a tool that can be called the world's first digital twin of a chef-founder and used to help with menu development, recipe standardization, and culinary innovation. "As In addition, Alain.AI "As with anything, familiarity is key. ."

Front of House 449

Front of House Restaurant Law Technology Presentation 449

Modern Restaurant Management

JANUARY 11, 2022

And with a lack of visibility into the supply chain, teams are left to guess on shipment and pick-up timing for critical supplies, including beverage-grade gas. Innovative Vendors Offer Real-Time Data and Industry-Wide Insights. For example, with data, a franchise owner may see that they are ordering more beverage gas than they need.

Operations 474

Operations Supplies Uniforms Employee Relations 474

Modern Restaurant Management

OCTOBER 11, 2022

Since the launch of the app in January 2021, Dutch Bros continues to listen to customers as they build their innovation roadmap, evolving the experience by creating new ways for customers to engage through the “Fun Stuff” area and the ability to share rewards with family and friends. Personalization Drives Results.

Social Media 542

Social Media Email Marketing Customer Experience Communication 542

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. There will continue to be ample opportunities for growth in 2022 and beyond."

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

DECEMBER 16, 2021

2022 will be the year where the restaurant industry shows the world how flexible and techno-savvy it really is — applying what it has learned during a challenging two-year period and adopting technology that reinforces the industry’s innate appetite for innovation. Jay Fiske, Vice President, Powerhouse Dynamics.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

MARCH 18, 2024

The discussion included food, beverage, nutrition, lifestyle and unique aspects of boutique and high volume foodservice. The debate over manufactured plant proteins and whole plants has begun, and it has spurred innovation in menus across all segments of the foodservice industry.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

SEPTEMBER 11, 2023

Within a single chat interface, consumers can go through the entire menu, choose food and beverage products, add them to their cart, and make payments. These innovations will result in happier owners, staff, and—most importantly—customers.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538

Modern Restaurant Management

MARCH 18, 2021

Major advances in menu innovation, a field my org has some experience in, have shifted course in the past year as many restaurants have switched to almost entirely off-premise meals. McDonald’s is already testing menu tech that suggests hot or cold beverages based on the weather.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. " Beverage Insights. So, what could a better designed and delivered beverage program mean for the channel?

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Goliath Consulting

JUNE 8, 2019

Almost every restaurant with liquor on the menu has their share of creatively named house cocktails and luring drink specials, but is your restaurant making the most of its beverage program? Every bar/beverage manager can tell you about their distributors purchase incentives. Buy two bottles, get one free.”

Bar 250

Bar Email Marketing Merchandise Equipment 250

Modern Restaurant Management

NOVEMBER 11, 2021

The goal for every food and beverage company is to synchronize supply and demand. Ultimately, those that have embraced a consumer-led journey are ahead and are working on ways to out-innovate their peers. To do so, restaurants need to be mindful of these key elements of successful supply chain management. Planning and Forecasting.

Supplies 546

Supplies Management Management Food Supply 546