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After weathering years of pandemic-related challenges, the sector continues to rebound with optimism. By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles. In 2023, the average cost of a hospitality-related breach surged 14 percent to $3.36
But maintaining compliance is about more than reducing legal risk and the subsequent costs: it’s crucial to creating a better experience for both employees and customers. To promote a good employee experience as well as a healthy bottom line, compliance must be more accurate and efficient.
ChatGPT’s generated image capabilities are particularly concerning for the food & beverage industry because abusers may try to complain about poor service or food quality using fake receipts to get freebies, gift cards or comped meals. What are some things restaurant operators do to protect their businesses from AI-generated fraud?
In April 2024, the United States Department of Labor (DOL) published a new rule that significantly increases the salary threshold for exempt employees: how do these changes impact the restaurant industry? However, employees can be exempt from these requirements if certain tests are satisfied.
The food and beverage industry is on a hiring frenzy. With pandemic-related restrictions being eased and dine-in being allowed again, restaurant owners are in need of a lot of staff. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5
Remember that it can also be expensive to hire and train new employees. Therefore, if you have exceptional employees at your restaurant, do everything you can to keep them around. Food and Beverage Inventory and Paper Supplies. For example, the cost related to printing menus can also be expensive. Licensing and Permits.
No matter where the returning employee works, as an employer, you must protect all of your employees, guests, and vendors. It’s critical to take necessary precautions to help ensure all are protected when employees return to work. In addition, you can educate employees about the risks associated with travel plans.
With so many people leaving the industry, restaurants stepped up—raising wages, creating new opportunities, and doubling down on the employee experience. Much of that confidence comes from focusing on stronger employee benefits—like mental health support—and rising wages.
But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike. Restaurants should not make managers and employees fear compliance. Instead, they should see it as an opportunity to start an important conversation about the employee experience.
Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back.
And with a lack of visibility into the supply chain, teams are left to guess on shipment and pick-up timing for critical supplies, including beverage-grade gas. These teams want to focus on customer relations and hospitality, but are instead navigating how to get the supplies they need. Luckily, there is hope.
One study found that in 2016, the food and beverage industry accounted for ten percent of all data breaches. First, they typically store significant customer and employee data, including names, addresses, and credit card information. Why Are Restaurants Vulnerable to Cyber Attacks? How Are Cybercriminals Targeting Restaurants?
The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”
At a time when most food and beverage leaders wouldn’t consider launching a new concept without a deep dive into the data, most lack even basic information about technology maintenance that could drive cost-saving, satisfaction-enhancing change. Many of these will be inexpensive and seem obvious after the fact.
Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7 Here's a summary of what to expect and what restaurants can do to stay ahead. Staffing Shortages Continue.
Other useful restaurant-related IoT technologies include advanced automated temperature sensors, which are directly placed, wire-free, into refrigeration units to ensure accurate temperature readings. Restaurants can increase employee satisfaction during the most competitive environment on record for the restaurant industry.
Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Instead, food employees are now required to use nonlatex utensils, including nonlatex gloves. Litigation.
Food Costs (COGS) Your food costs, or cost of goods sold (COGS), include everything that goes into producing your menu items, including: Recipe ingredients Beverages Condiments Disposables, like to-go containers, straws, and napkins Tracking your food costs percentage helps you understand how much of your revenue is being spent on your menu.
We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.
With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. ” “Tastewise has been incredibly valuable in helping us to uncover white spaces in the food and beverage industry. BIBO Beverage Debuts.
” RWCF is compiling an extensive list of resources and links related to the COVID-19 Crisis on its website, and, soon, we will collect data (qualitative and quantitative) from affected workers and restaurant owners so that we can work with local and national leaders to address the systemic issues the COVID19 pandemic has exposed. .
Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Other leisure-related categories affected the most included travel, cruises, lodging and airlines. COVID-19 Consumer Dining Trends. Read more in the latest Restaurant Guest SatisfactionSnapshot.
.™” with an initial donation, aiming to raise $125,000+ for Children of Restaurant Employees (CORE), a nonprofit that assists the families of service industry members navigating life-altering circumstances. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE). Newark Working Kitchens.
The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.
59 percent changed the food and beverage items offered on the menu. According to the survey, a majority of both fullservice operators (63 percent) and limited-service operators (61 percent) say their restaurant does not have enough employees to meet customer demand. 48 percent reduced hours of operation on days open.
More importantly, we are going to see a stronger first party connection between restaurants and their guests, one that is more personalized–and therefore more satisfactory, as well as better experiences for restaurant employees who have a real opportunity to redefine the role of service. So what exactly does this future look like?
Employee recruitment and retention continues to be a major challenge for operators in 2020, with low unemployment rates and growing job openings. Alcohol is a key driver of sales in the fine dining segment, with nearly two-thirds of orders including alcoholic beverages. And 20 percent say they are using automation wherever they can.
A drive to create better working conditions and benefits for industry employees. Restaurant operators are focused on cost control and need easy-to-use technology for a better employee experience and more significant data-driven insights. To read the full James Beard Foundation 2023 Annual Industry Report, click here.
Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. million by 2030. million by 2030.
The Florida Supreme Court case dealt with the state's comparative fault statute, section 768.81, and whether it applies to lawsuits against vendors who willfully and unlawfully sell alcohol to underage patrons, resulting in the patron’s intoxication and related injury. " First, what does “dram shop” mean?
Ahead of New Year’s Eve celebrations, Society Insurance, which provides coverage to the hospitality industry, has put together the top four tips on how a restaurant can protect themselves, their patrons and their employees as well as create a safer environment on Dec. 31 and beyond. Understand Your State’s Dram Laws.
This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. ” The results are part of an Oracle Food and Beverage survey conducted by Untold Insights in September 2021. For more information on Oracle Food and Beverage visit: [link].
Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Full-service restaurants are exempt from this law if employees sort organic waste. Litigation.
Meanwhile, guest checks dropped considerably for full-service restaurants, a drop that was fueled in large part by beverage sales being almost completely eliminated by the shift to off-premise only operations. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety.
The bites will also be served with the option of twelve different dips, along with regular or sweet potato Tyga Tots, chocolate chip cookies, and beverages. ” Ervin Cohen & Jessup Launches Food, Beverage and Hospitality Practice. ” “Today begins the independent restaurant revolution,” Robbie Earl elaborates.
Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Employee Turnover Rate. What is employee turnover rate?
Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” Vaporware “A computer-related product that has been widely advertised but has not and may never become available.”
There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.
In the food and beverage business, “buzz” is a valuable commodity that can make your restaurant, bar, or brewery the place to be. That said, true “secrets” in the food and beverage world are rare. In order to prevail, a restaurant must prove that the former employee actually took and used a recipe.
Social media erupted over portion sizes last year, which had a side effect of creating stress for employees as customers videoed their orders being put together. As a side note, Chipotle’s value on those scores decline with additions like beverages or guacamole. Continue to Site >>> Menu Does Chipotle have a structural problem?
“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. “Convenience stores have evolved from their gas-fueled beginnings to become true food and beverage destinations,” said Billy Roberts, food & beverage economist with CoBank.
Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.
Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. – The CataBoom team We must continue to develop our solution to provide more choices for employees. In 2024, we’ll continue to see growth in the payroll segment.
– Chris Adams, VP of Strategy, Oracle Food and Beverage. "As From the increasing demand for low-to-no ABV draft options to the motivation behind rising consumer expectations, these trends have the power to impact the financial performance of the beverage program.
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