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To drive more data-driven decisions and reservations, Yelp Guest Manager now includes an enhanced traffic attribution dashboard that breaks down covers by source, time, and day of the week. With guaranteed seating, guests can now reserve specific areas like the patio or bar, which helps set expectations and reduce time at the door.
Wonho Frank Lee Ryan Bailey of Kato in LA says more square footage has actually helped operations A version of this post originally appeared on May 14, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.
Catering to solo diners is more just than seating them as restaurants would any other customer. Good operators understand that the party of four that spends $250 over three hours on a four top isn’t more “valuable” than the solo diner that spends $70 in sixty minutes on a two top, or a solo seating experience.
“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.” Move over “swicy.” Gen Z looves a sweet treat.
This holiday season, 67 percent of diners are seeking more than standard reservations, with themed holiday meals (44 percent) and multi-course feasts (39 percent) being the most popular options, according to a survey from Tock. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m.
A good patio setup isn’t just about adding seats, it’s about creating an extension of the guest experience that works just as hard as your dining room. Operational control tools are also important, including reservation systems and waitlist management keep things moving smoothly when the patio fills up.
Diners are booking their tables well in advance, turning “no reservations available” into a badge of honor that signals high demand and exclusivity. Older generations (55+) prefer outdoor seating driving 27% of reservations. Middle-aged adults (34-54) on the other hand prioritize family style meals.
” No one knows for sure, but we are seeing glimpses of a trend that may be the answer for restaurant owners and operators: expanded outdoor seating. ” An (ROI) Argument for Expanding Outdoor Seating. Creating or expanding outdoor seating is nowhere near as expensive as a building expansion. Inside Out.
However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money. Add high tops to vary up seating. Put weatherproof seat cushions on chairs to make them more comfortable for guests. Patios can be quite lucrative. Plants. 3.
In cities like New York, you’ll find eateries that mirror the bistro’s casual sophistication, while Tokyo’s intimate wine bars reflect a similar ethos of warmth and simplicity. Small dining rooms feature dim lighting, vintage decor, and closely spaced seating that fosters conversation.
The last thing any restaurant should do is make the customer feel like they are being pushed out of their seat for the next guest. Maximizing table turnover is crucial for restaurants to optimize their seating capacity and increase their profitability. However, turning tables must be done tactfully.
" Bo Peabody, Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated , Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , suggests: Beyond spacing out tables, take advantage of outdoor space if you have it available. Pellegrini, Jr. . "Social
The last thing I wanted to do while prepping for my recent vacation to Los Angeles was log onto Resy at midnight a few nights in a row to try for a table at Pijja Palace, the Indian sports bar that earned a spot on Eater’s Best New Restaurants list last year.
A friend of mine recently told me that her group had reservations for a large party on a Sunday night at one of their favorite restaurants. She called to confirm the reservation on Friday only to be told that the restaurant is no longer open on Sundays. The restaurant had reservations and did not call any of the guests.
With social distancing guidelines in place and capacity and party size restrictions like we’ve seen outlined in other states , we can expect to see increased spaces between tables, eliminated host stand waiting areas, reductions of barseats and even entirely new layouts for restaurants that highlight contactless offerings.
This piece in your technology stack should give your customers accurate wait times based on the tables already seated and allow them to make reservations so they can plan around current capacity limits or patronize your restaurant for special occasions. Your restaurant needs a bump bar that can handle the heat!
Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Adjust floor plans to fit local seating capacity and social distancing regulations Demarcate floor with markers for any areas where a line up may occur (restrooms, pick up areas, etc.)
Your restaurant website needs to help your guests find you online, inform them about your menu and, possibly, help them reserve a table or order a delivery directly from you. Implement an online reservation system. Implement an Online Reservation System. But have you thought about your website design? Represent the whole menu.
This should include all tables available for seating customers. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively.
Make reservations. For restaurants that accept reservations, reserve. It can be hard for diners to tell if a place requires reservations or not, so unless a restaurant specifically states on its website that it doesn’t accept them, assume you’ll need to book. If you make a reservation, honor it. at 20 o’clock.)
ViewHouse, an eatery, bar and rooftop in Colorado opened for in-store dining at all four of their locations on May 27 with a new ‘Open with Care’ campaign: a new care plan to make it safer for guests and employees in response to COVID-19.
Therefore, maximizing the ability to utilize outdoor space to increase seating capacity will be critical for restaurants during this period. That said, it can be expected that consumers will likely feel more comfortable if the restaurant has socially distanced outdoor seating option available.
Bars and nightclubs were hit the hardest—an 89% drop in sales. Breweries and Taprooms were close to pre-pandemic levels by the end of summer—dude to to-go cans and outdoor seating. Some had to get creative with their outdoor seating and greenhouses, yurts, and igloos became the way to dine out. It appears so.
From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Its going to get dropped, splashed with sauce, and maybe knocked off the bar by a customers pursethats just part of the deal.
I closed my own restaurant, Mezze Bistro + Bar, and it was heartbreaking,” said Bo Peabody, Co-Founder and Executive Chairman at Seated, and a restaurateur with more than 20 years of experience. Click here for more information. “We know from other countries that this crisis will end.
But what was for some an opportunity to celebrate the early arrival of changing leaves and everything plaid was a harbinger of bad times to come for restaurateurs now reliant on outdoor seating and the warm weather that allows it to survive. are figuring out how to adapt to a season that’s traditionally brutal for the industry.
” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. At Seated, we are considering offering links to delivery apps for our restaurant partners that request it." Eat healthier.”
A restaurant marketing strategy that works for a sports bar might fall flat at a vegan cafe. Its a win-win: you fill seats, support a cause, and get shared across the organizations social media and email list. Hosting a reservation-only, off-menu tasting night creates buzz and makes regulars feel like insiders.
The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.
The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.
Wine bars aren’t places for wine enthusiasts and snobs to gather and talk about the notes and tannins they get from their glasses. Instead, wine bars are popular restaurant destinations for friends to gather, dates to mingle, and events to take places. You can’t go one block without stumbling upon one or two NYC wine bars.
Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. With Seated Events, Seated at Home, and Seated, restaurants can drive demand to their three primary sources of revenue in a single, easy to use rewards platform.” and the surrounding region. . and the surrounding region. .”
Atlanta has hundreds, maybe even thousands, of bars within and around its perimeter. But which bars should you bother trying? Whether you’re stopping through town on your way to another destination, taking a vacation, or you live in the area, you have to try one of these best bars in Atlanta at some point during your stay.
Starbucks Reserve Roastery Chicago, top photo, opened its doors to the public on Friday, November 15. Located on North Michigan Avenue and Erie Street on Chicago’s Magnificent Mile, the opening of Chicago Reserve Roastery marks Starbucks sixth global Roastery and third location in the U.S. Coffee Bars. Nitrogen Gelato.
Sidewalk cafes, rooftop terraces, and courtyards are all excellent options for expanding seating. The use of outdoor space often means more seating opportunities for businesses. These offers should be prominently featured on the restaurant's reservation page, enticing guests to secure their spots.
Similarly, most bars in Harlem are dotted along the famous avenues. If you are on the hunt for the best bars in the city, this guide is just for you. Best Bars in Harlem. Earl’s Beer and Cheese Alison The Toolbox Bar. The name of the next bar in the list sells it off: Corner Social. Make a Reservation.
And, what better way to get to know an area than by trying out some local bars? As someone with a few friends in Dumbo, I’ve been to my fair share of bars in the neighborhood. Best Bars in Dumbo. Olympia Wine Bar. You’ll find this wine bar on the corner of Water and Jay Street, next door to Blank Street Coffee.
bars & restaurants returned to and surpassed pre-pandemic levels of employment. Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. Walk-in parties accounted for almost three-quarters of restaurant tables and were twice as common as reservations.
Yelp’s diners seated data shows significantly more people are dining-in at restaurants. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Sit down restaurants need to take a seat and pay attention. Foot Traffic Analysis.
Super Bowl Sunday is one of the busiest days for restaurants and bars, as fans gather to enjoy the game, food, and drinks with friends and family. This can encourage current customers to stay longer and also attract new ones looking to hop between bars and restaurants during the break.
The neighborhood has a long and rich history of cultural diversity, and in recent years has experienced an influx of new bars, restaurants, and retail shops. No matter what type of bar you want to hang out in, you’ll find it in Prospect Heights! Best Bars in Prospect Heights. Weather Up. Gold Star Beer Counter.
” Evidence of indirect and/or contractually reserved control over essential employment terms may be a consideration for finding joint-employer status under the final rule, but it cannot give rise to such status without substantial direct and immediate control. owner of the Chili's® Grill & Bar brand. "Yelp
Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.
32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. Barring a dramatic decrease in coronavirus infections, U.S. A final piece of advice for restaurants is to invest in a user-friendly reservation system. Restaurant and bar related concerns. Broader SMB concerns.
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