Remove Bar Remove Hospitality Remove Kitchen Safety Remove Seating
article thumbnail

How to handle restaurant complaints and turn them into hospitality wins

Open for Business

Restaurant complaints are unavoidable in the hospitality industry. Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Restaurant mishaps can commonly be seen in the kitchen.

article thumbnail

COVID-19 Best Practices for Restaurants: Navigating Coronavirus for Staff & Managers

7 Shifts

With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. Supply servers, hosts, and kitchen staff with gloves. Show cleanliness, like kitchen and servers wearing gloves, sanitizing the restaurant, etc.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Hospitality trends restaurants should know in 2023

Open for Business

Hospitality trends are constantly shifting, and there’s only so much a restaurant owner can do to predict what’s coming next. First of all, making the most of technology can boost your bottom line by helping you do more with less without compromising hospitality. Digital kitchen display systems could make paper tickets obsolete.

2023 78
article thumbnail

The State of New York Restaurants in 2020

7 Shifts

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. As the Head of U.S.

2020 285
article thumbnail

The 10 Best Bits of Advice We Heard on Season 1 of the Restaurant Growth Podcast

7 Shifts

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant.

article thumbnail

Lessening Employee Anxiety as Restaurant Doors Open

Modern Restaurant Management

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Over and above these suggestions, if you have the size to spread out your kitchen you should do so. Kitchens must be sanitized, per recommended guidelines. They are for your own safety too. Here's some of their advice.

FOH 215
article thumbnail

Hospitality Mindset – A sales & service maximiser approach (Part 2)

Future Food

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Zoobibi in Hawthorn, Melbourne Image via A chronicle of Gastronomy.