Modern Restaurant Management

JUNE 3, 2020

When they feel comfortable, people will return to sports bars and restaurants for food, drinks and the "big games" on television. “Bar owners want people to feel the aspect or theme of the restaurant when they first walk through the doors,” Fischbeck said. Audio Systems. Visual Systems.

Equipment 500

Equipment Sports Entertainment Customer Experience 500

EATER

FEBRUARY 24, 2025

. | Stephanie Wu Long seafood lunches, grasshopper cocktails, and more A version of this post originally appeared in Stephanie Wus newsletter, From the Editor, a roundup of the most vital news and stories in the food world. Ive just returned from three glorious, food-filled days in Mexico City. Subscribe now.

Back of House 210

Back of House Food Order Book Sports 210

ChowNow

MAY 30, 2025

The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Are you trying to increase your direct online ordering ? A restaurant marketing strategy that works for a sports bar might fall flat at a vegan cafe.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

Restaurant Business

AUGUST 2, 2024

Loyal customers and first-time visitors alike want to watch their favorite teams while enjoying their favorite food and drinks, which means there’s big opportunity for restaurants. Being ready to showcase sports broadcasting doesn’t have to be complicated, however—but it’s best to get set up now so sports fans won’t miss a single minute.

Sports 259

Sports Operations Merchandise 2024 259

Modern Restaurant Management

APRIL 14, 2020

Restaurant groups, such as the Arizona Restaurant Association, are also using this opportunity to launch and promote creative Take Out campaigns that benefit the broader food community. Enabled Contactless orders with no on-site transactions required. "Cox Media has been very supportive to us during this difficult time. . "Local

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Transact

OCTOBER 25, 2022

Taco Mac, a 27-unit sports bar based in Atlanta, has designs to grow within Georgia, and into other states. But Taco Mac’s road to growth faces many of the same challenges that other brands are encountering in 2022: labor has never cost more, and it’s difficult to properly staff a restaurant in order to keep up with demand.

Sports 147

Sports Bar Back of House Food 147

EATER

JUNE 24, 2020

As few as 16 lesbian bars remain in the United States, and their owners are fighting with all they have to make it through On the night of March 2, a tornado churned through Nashville, ripping through whole neighborhoods and damaging swaths of restaurants. Jolene’s in San Francisco. On March 11, they reopened. Lipstick shut down again.

Bar 274

Bar Social Media Back of House Take-out 274

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchising 450

Franchising Franchise Leadership Beverage 450

Modern Restaurant Management

JULY 10, 2024

“I just spent a lot of money” A guest at one of our nightclubs, who spent $5,000 to get $5,000 worth of food and beverage to entertain his 10 guests, took the $500 glass centerpiece on his way out. Take a photo of the bottom and order yourself a set!” And yet, as a Washington, D.C.,

Back of House 491

Back of House Fine Dining Take-out Social Media 491

Goliath Consulting

AUGUST 10, 2019

After weeks of time-consuming meetings with local liquor distribution reps, local market research, and decision wavering, you finally feel confident that your bar is set up and ready to go. Before we dive into how bar consultants work, let’s briefly break down the structure of the liquor industry in America.

Bar 210

Bar Fine Dining Sports Email Marketing 210

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 474

2021 Mobile Ordering Download Loyalty Program 474

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Frequent hand washing following CDC guidance and food code.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

FEBRUARY 17, 2020

Mittleman, who has been with the Company for 25 years, most recently served as President, Sports & Entertainment. Alison Birdwell, a sports and hospitality industry veteran, has been promoted to President, Sports & Entertainment. Food & Facilities. Amen Street Fish + Raw Bar? ?(Charleston),? Chicago),

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

Modern Restaurant Management

MARCH 2, 2023

Whether you own or operate a bar, restaurant, hotel, resort, casino, or sports venue, your ability to control costs and deliver a satisfying CX depends on many factors. Can they order goods or services from their phone? Will you deliver the drinks, food, or services to their location on your property?

Operations 410

Operations Loyalty Program Mobile Ordering Consumer Goods 410

7 Shifts

JULY 12, 2024

Variable costs Variable costs depend on your restaurant’s level of activity, including food and beverage costs, labor costs, and supplies. COGS is a restaurant metric that includes everything you spend on food and drinks to make the dishes you serve. Customers sit down, order from a menu, and are served by waitstaff.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. White Castle Employs Flippy the Robot.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

MAY 18, 2023

With contactless card readers, servers can take the payment directly to the customer – rather than being restricted to the bar or counter. One 2021 survey suggested that non-cash payments were 73 percent higher than cash payments – good news for bar and restaurant owners! Card payments, then, aren’t just growing.

Hospitality 395

Hospitality Point of Sale POS Online Ordering 395

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JANUARY 3, 2024

Let’s look at some of them: relaxing with a cup of coffee ordering food home strolling with a drink in the park holding a meeting hanging out with friends in the evening going to a concert taking photos for social media. For example, consider a post idea: “You can order your morning takeaway coffee in our cafe.”

2024 520

2024 Social Media Customer Experience Events 520

Modern Restaurant Management

NOVEMBER 19, 2019

lines of business (Business Dining, Education, Healthcare Hospitality, Leisure, and Sports & Entertainment) beat the kitchen heat in sector championships to earn their spot in the national competition. Sports & Entertainment. Unique Food and Beverage Experiences. Coffee Bars. Fifteen chefs from participating U.S.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. US Foods Ghost Kitchens. US Foods Holding Corp. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 5, 2021

100 percent of states have Restaurants open indoors and 98 percent of states have Bars open indoors, with some capacity measures in place. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. . Real Food at BK. Burger King permanently banned 120 artificial ingredients and counting from its food menu nationwide.

Franchising 471

Franchising Franchise Food Fast Casual 471

EATER

OCTOBER 1, 2024

Check out the scene at the new CPKC Stadium, the world’s first dedicated women’s sports stadium and one of the best places to eat in Kansas City People decked out in teal and red poured into the CPKC Stadium on a recent Saturday for a sold-out game. But to diners in the city, CPKC is equally historic for its emphasis on local food.

Sports 261

Sports Food Seasonal Menu Recruiting 261

Modern Restaurant Management

MARCH 13, 2020

. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. ICV will combine the remaining DRH and JK&T Wings sports bars, which it acquired in October 2019, making the combined company the largest franchisee of BWW.

Franchising 364

Franchising Franchise Customer Experience Customer Service 364

Culinary Cues

MAY 27, 2023

Try “FOOD” on for size. Encourage talk about food while on the job, take the time as a chef or manager to make “FOOD FACT” teaching moments throughout the day. Encourage talk about food while on the job, take the time as a chef or manager to make “FOOD FACT” teaching moments throughout the day.

Technology 418

Technology Front of House Social Media Back of House 418

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Adoption of Restaurant Online Ordering is Growing. In large suburbs, online ordering has grown 3,868 percent since February.

2020 322

2020 Guest Recovery Online Ordering Point of Sale 322

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community.

2020 450

2020 Travel Food Safety Consumer Goods 450

Restaurant Clicks

APRIL 22, 2021

Philadelphians are as passionate about their sports as they are about almost anything else, especially those Eagles! The truth is, though, tickets to sporting events can be costly and require a lot of advance planning to attend. Philadelphia has an elite sports bar scene, giving you the best of both worlds. Order Online.

Sports 78

Sports Bar Website Management Online Ordering 78

Modern Restaurant Management

MAY 7, 2021

With new chairs, tables and barstools, the revamped restaurant boasts an upgraded bar look and feel. By updating our prototype to look more like our first locations, we hope to remind people of how great the food, atmosphere and experience was and continues to be today.”

Franchising 433

Franchising Franchise Sustainability Fast Casual 433

Modern Restaurant Management

JANUARY 3, 2024

– Peter Elias, owner of Spain Wine Bar in Ocean City, Maryland Looking forward to 2024, the landscape of customer engagement within the restaurant sector is poised for a substantial shift. Machine learning is capable of organizing menu items in a way that incentivizes customers to order promoted items – an adaptable menu.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Future Food

NOVEMBER 27, 2024

Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. Discretionary spending has flatlined and shifted for food and hospitality but spending on essential items is slightly up.

Hospitality 78

Hospitality 2025 Food Back of House 78

7 Shifts

AUGUST 19, 2020

In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Keeping a training manual at service stations or behind bars gives everyone a source of truth and helps iron out those little mistakes. Even your most seasoned staff can forget things.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

EATER

MAY 6, 2022

Why aren’t more fast-food restaurants serving fried pickles? In the world of fast food, we’ve been numbed by so much “innovation” that isn’t actually innovative, like different shapes of (still potato) French fries and yet another huge new chicken sandwich launch that merely adds a little spicy sauce. Sonic’s pickle fries. Sonic/Eater.

Social Media 246

Social Media Innovation Sports Food Order 246

Culinary Cues

JANUARY 23, 2020

Timing is perfect, plates are beautiful, food is prepared as it should be, and service staff appears the moment that plates are put in the pass. The planets are aligned – those orders clicking off the POS seem to suddenly move in slow motion. These athletes were able to switch on their relationship with the zone, at will.

Seasonal Menu 435

Seasonal Menu Communication Sports Events 435