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How Our Pop-Up Expanded to Serve a 10,000-Person Waitlist

EATER

. | Adam Friedlander/Eater NY Eric Huang of NYCs Pecking House talks grassroots growth A version of this post originally appeared on April 30, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

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Building a Safety-First Culture in Your Restaurant Kitchen

The Rail

Like others, bars and restaurants have to take care of their employees. You can promote better protection for employees and patrons by focusing on your restaurants culture. Protecting Employees Worker safety is a similar issue. Many important safety steps take time a luxury employees dont always feel like they have.

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Hot Dog Tower and Yap?

EATER

At Trinas Starlite Lounge, the hot dog tower comes with five hot dogs, fries, and sauce | Trinas Starlite Lounge In this economy, the pricey seafood tower has given way to way to the hot dog tower For Trinas Starlite Lounge , the longstanding bar in Somerville, Massachusetts, 2024 was financially pretty rough. And then the election happened.

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

The lowest ratings are related to the digital experience, which also shows the most deterioration. While customer experience and inventory management represent the first wave of AI adoption, survey responses indicate that a second wave of AI deployment is focused on boosting customer loyalty and enhancing employee experience.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services. Also, keeping employees in a high-turnover business continues to be difficult, with QSRs requiring competitive wages and benefits to secure employees.

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From acqui-hire to vaporware: The new restaurant tech ABCs

Restaurant Business

Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” Vaporware “A computer-related product that has been widely advertised but has not and may never become available.”

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MRM Research Roundup: Midyear Report Card, Cowboy Carter Boost, and the Evolving Pumpkin Craze

Modern Restaurant Management

Operators are also preparing to boost employee training to drive both retention and the overall guest experience, with 30 percent of survey participants reporting they already increased pay. Bars regularly receive the highest tips; in Q1 their average tip was 17.36 percent, aligned to dropping consumer confidence in the economy.