Modern Restaurant Management

MAY 18, 2020

Demonstrating the importance placed on the health and well-being of employees and customers. Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. Embracing preparation and safety protocols as part of your restaurant's story.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

JANUARY 3, 2024

– Peter Elias, owner of Spain Wine Bar in Ocean City, Maryland Looking forward to 2024, the landscape of customer engagement within the restaurant sector is poised for a substantial shift. The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. – Joe Hand Jr.,

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Smart Bar USA Founder Barry Fieldman.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

EATER

OCTOBER 19, 2020

Outdoor setups have also given restaurants a way to bring back some of their staff and to welcome customers eager for a break from their own kitchens. Restaurants’ often-tiny kitchens place cooks shoulder to shoulder, and those in the space can share the same air for hours. Do they work?

Kitchen Safety 145

Kitchen Safety Food Safety Employee Relations Fine Dining 145

Modern Restaurant Management

DECEMBER 21, 2020

The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. Lesson #1: Multiple factors are leading to businesses increasingly communicating via messaging – with both customers and employees.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

NOVEMBER 11, 2020

Labor and employment claims will continue to be one of the top legal issues facing restaurants as they navigate the government health and safety regulations. Others have brought employees back that were only temporarily furloughed and have questions about accrued sick leave. The eviction moratorium is not a long-term solution.

Kitchen Safety 221

Kitchen Safety License Restaurant Law Food Safety 221

Next Restaurants

AUGUST 20, 2020

Upgrades Can Improve Safety. Despite some Americans arguing over the effectiveness of masks, most cities have still made them a requirement when entering public spaces, such as restaurants or bars. It is important to note that your construction efforts should always prioritize safety, especially in a post-COVID world.

Kitchen Safety 132

Kitchen Safety Employee Relations Customer Service Dine-in 132

Sante

MAY 11, 2020

The list of common work-related injuries will vary depending on what part of the restaurant you are discussing. For instance, kitchen workers are more prone to lacerations, punctures, and burns due to proximity to cooking equipment. Wearing appropriate footwear is probably the closest thing to a cure-all for work-related joint pain.

Employee Relations 130

Employee Relations Front of House Back of House Kitchen Safety 130

Touch Bistro

JULY 4, 2021

Remember the expression, too many cooks in the kitchen ? are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. million food service employees lost their jobs in 2020. Well, go ahead and unlearn it. In total, 2.5

2021 98

2021 Employee Relations Hiring Recruiting 98

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

EATER

AUGUST 3, 2020

That’s how a decade-long employee for Tyson Foods, Inc. The machine operator didn’t want to be publicly identified for fear of reprisal, but he told Civil Eats that he’s worried about his safety since the coronavirus began to spread at meatpacking plants in March. A nightmare.”. According to the complaint, white workers make up 34.5

Food 113

Food Kitchen Safety Front of House Food Safety 113

EATER

MARCH 19, 2021

They’ve largely been left on their own to weigh staff and customer safety against the need to stay in business. And the decision to make it work has required investing in new systems, setups, and services, all with the knowledge that any new safety mandate could change everything, yet again. Takeout drinks. Outdoor dining.

Kitchen Safety 123

Kitchen Safety Outdoor Food Safety Small Business 123

The Rail

SEPTEMBER 26, 2022

By Jill Goodwin, Contributor Staff shortages can have a massive impact on the way a restaurant, bar, or any business in the hospitality industry runs. In the wake of the COVID-19 pandemic, this industry has been hard hit with a lack of potential employees and several other major changes. Build Incentives and Benefits into Employee Pay.

Employee Relations 52

Employee Relations Kitchen Safety Mobile Ordering Customer Experience 52

Deliverect

APRIL 20, 2020

More than a third (37%) also claimed they were likely to order delivery from pubs and bars in the future, if available. Awareness of health, sanitation and food safety will be even more important than before, both for restaurant operators and its employees, and customers. Ghost kitchens. Family meals and meal kits.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

360Training

JANUARY 14, 2020

Highbrow establishments expect experience from most employees. Most restaurants provide some degree of “on the job” training for new employees. Topics usually include store policies, customer service skills, food safety, sanitation, and kitchen safety. Recognizing intoxicated individuals.

Restaurant Law 78

Restaurant Law Certification Food Safety Kitchen Safety 78

Focus POS

AUGUST 19, 2020

Post clear directions in bathrooms and hand-washing stations to remind customers and employees to wash their hands thoroughly, for at least 20 seconds with soap. Following strict hygiene and sanitation efforts sends a message to your customers that you prioritize their safety. . Get C reative with Y our P atio L ayout .

Seating 174

Seating Outdoor Restaurant Law POS 174

Modern Restaurant Management

JANUARY 22, 2021

The company’s “next level” design concept, which began in 2019 with a complete remodel of Fogo’s Jardins location in Brazil, includes a lounge and cigar bar – both of which will be included at Fogo’s new flagship location in Coral Gables. Saladworks has grown by more than 40 restaurant locations in 2020.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

360Training

JUNE 11, 2020

What can restaurants, food trucks, and other professional kitchens do to prevent foodborne illness? The most common type of cross-contamination related to foodservice is the transfer of harmful microorganisms, but those aren’t the only contaminants your operation needs to worry about. By Contaminant. After going to the bathroom.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. Grimaldi's Goes Virtual with Kitchen United. Spreading the Spirit of BBQ. This year for Giving Tuesday (Dec.

Franchise 165

Franchise Franchising Catering Online Ordering 165

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Technology that helps kitchens manage and time orders from multiple channels will be key to keeping pace and ensuring diners stay happy and loyal.” Employees want schedule flexibility.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

EATER

MARCH 15, 2021

During dinner service, Miguel Torres was relaxed, joking with the other line cooks, calmly firing off order after order in the tiny New York kitchen at the Rockwell Place. During prep shifts, before the rush at the cocktail bar, Torres, ordinarily chatty, kept his head down, speaking quietly into his headphones.

Kitchen Safety 106

Kitchen Safety Education Customer Service Certification 106

Lavu

JANUARY 15, 2020

Although SBA does not provide the funds itself, it provides a safety-net for lenders that allows them to approve restaurant business leans applications. The productivity and quality of a restaurant’s service has to do with the kitchen equipment. Make payments to employees, from managers to dishwashers. Equipment Financing.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

AUGUST 5, 2020

We are offering restaurateurs the opportunity to operate a second brand within their existing brick and mortar location, increasing their bottom line by also becoming a virtual kitchen owner.” DeliverThat also released an extensive driver education program to ensure the level of quality and safety during current Covid-19 conditions.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

DECEMBER 19, 2023

Where we sit at the intersection between live sports and entertainment and bars and restaurants, there has been a noticeable increase in the utilization of various live distribution subscriptions for fans to enjoy their favorite games, matches or fights. – Joe Hand Jr.,

2023 117

2023 Front of House Customer Experience Customer Service 117

Modern Restaurant Management

NOVEMBER 19, 2020

Together, the initiative supported the food and beverage community by providing more than 500,000 freshly cooked meals and much needed supplies across 19 relief kitchens nationwide. “We put the safety of our employees first. “We put the safety of our employees first. " On #GivingTuesday (Dec.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Redesigning workflows to ensure safe distancing between employees.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Restaurants will always be popular for date nights, and restaurants with bars will always attract the thirsty.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

APRIL 20, 2020

.™” with an initial donation, aiming to raise $125,000+ for Children of Restaurant Employees (CORE), a nonprofit that assists the families of service industry members navigating life-altering circumstances. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE). Newark Working Kitchens.

Healthcare 180

Healthcare Kitchen Safety Loyalty Program Small Business 180

Modern Restaurant Management

AUGUST 3, 2023

The hospitality industry is right up there with the construction and mining industries for high levels of employee substance use disorders. Restaurant and bar workers know the reasons all too well: Pressure-cooker stress levels. ” (I would just say it’s valuing our employees and respecting them as human beings.)

Kitchen Safety 88

Kitchen Safety Employee Relations Small Business Website Management 88

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Smart Bar USA Founder Barry Fieldman.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays. Killer Burger Teams with Village Family Capital.

Franchise 164

Franchise Franchising 2021 Employee Relations 164

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Barring a dramatic decrease in coronavirus infections, U.S. Restaurant and bar related concerns.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189