Modern Restaurant Management

JUNE 15, 2023

The name comes from the Japanese equivalent of the Rock, Paper, Scissors game and the space combines natural elements, fluid design lines, and Japanese precision throughout. The space features hanging lantern pendant lights, wooden wishbone chairs, and bouclé knit and leather banquettes, all custom-designed. “We

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Design White Paper Customer Experience Magazine 419

Modern Restaurant Management

FEBRUARY 12, 2021

As a restaurant owner, you’ve put some serious thought into your interior design, menu development and ambience creation to make your guests feel comfortable and attract more people to visit. But have you thought about your website design? Align your web design with your style. Align Your Web Design with Your Style.

Design 520

Design Online Ordering Mobile Ordering Reservations 520

Modern Restaurant Management

APRIL 16, 2025

is a modern Japanese restaurant offering an authentic kaiseki tasting experience, as well as a seasonal cocktail bar with Japanese-inspired plates, and a members-only Japanese whiskey lounge. The multi-course experience is served at a 10-seat counter with two seatings per evening.

Back of House 342

Back of House Customer Experience Customer Service Hospitality 342

Modern Restaurant Management

APRIL 29, 2025

Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. Diners who join a Yelp Waitlist can now see real-time waitlist progress from their iPhone lock screens, including their place in line, estimated seating time, and table status.

Operations 221

Operations Front of House Seating Reservations 221

Modern Restaurant Management

JANUARY 3, 2025

To learn how these layouts can help maxmize efficiency while still providing optimal guest experience, Modern Restaurant Management (MRM) magazine received insights from Aleksandra Kaplan, partner at Swan Dive Design Studio. Among her design tips: Form Must Follow Function, Go Big in Little Ways and Design to Grow.

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

Modern Restaurant Management

NOVEMBER 19, 2024

Catering to solo diners is more just than seating them as restaurants would any other customer. Good operators understand that the party of four that spends $250 over three hours on a four top isn’t more “valuable” than the solo diner that spends $70 in sixty minutes on a two top, or a solo seating experience.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

OCTOBER 1, 2024

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” With today’s technology, bar and lounge operators can have the best of both worlds. Seamlessly switching between tasks is designed to enhance service speed and accuracy.

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Bar Operations Back of House Front of House 449

Modern Restaurant Management

DECEMBER 31, 2024

“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.” Move over “swicy.” Gen Z looves a sweet treat.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

MAY 9, 2025

A good patio setup isn’t just about adding seats, it’s about creating an extension of the guest experience that works just as hard as your dining room. And for more casual outdoor setups – think outdoor bars, beer gardens, or counter-service patios – QR code ordering is a no-brainer.

Outdoor 252

Outdoor Mobile Ordering Loyalty Program Fast Casual 252

7 Shifts

AUGUST 18, 2024

Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. In this guide, we're covering everything you need to know about owning a bar to prepare as well as you can for the big opening day. How Do I Run a Profitable Bar?

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

JUNE 10, 2020

” No one knows for sure, but we are seeing glimpses of a trend that may be the answer for restaurant owners and operators: expanded outdoor seating. ” An (ROI) Argument for Expanding Outdoor Seating. Creating or expanding outdoor seating is nowhere near as expensive as a building expansion. Inside Out.

Outdoor 553

Outdoor Seating Customer Service Small Business 553

Modern Restaurant Management

OCTOBER 28, 2020

Design Your Floor Plan with Social Distancing in Mind. The floor plan of a seating area should not only make it easy for employees and patrons to observe social distancing guidelines, but the foot traffic flow should also make sense. Create designated areas (for curbside pickup and for those guests waiting to be seated).

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Modern Restaurant Management

FEBRUARY 16, 2021

As President of the Food & Delivery segment of Novolex, I’ve had a front seat to these dramatic changes, and to the challenges facing the industry as it struggles to survive and adapt. Alcohol To-Go Will Expand.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

JUNE 19, 2020

Over the past few weeks, we have met with clients, attended roundtables, observed trends and polls, and have kept our creativity flowing, to develop design solutions to help sustain our food and beverage industry partners through COVID-19 and beyond. Is there a design solution that is incorporated into the table or chair?

Front of House 388

Front of House Back of House Seating Design 388

Modern Restaurant Management

APRIL 8, 2020

Although celebrity figures like “Bar Rescue” host Jon Taffer recently told “Fox & Friends” viewers that his biggest worry for restaurants is “the premise of spacing continuing into the retail environment,” there’s going to be more that operators will need to evaluate. Original Seating Capacity.

White Paper 531

White Paper Seating Employee Relations Back of House 531

Modern Restaurant Management

JULY 21, 2021

When it comes to restaurant design, Covid’s impact is probably broader than just how we plan our dining places, it will also have affected how we design them and what materials we use. The communal table and bar eating might need a slight rethink, or at least some gaps between groups.

Design 474

Design Customer Experience Dine-in Innovation 474

EATER

MAY 22, 2025

At the southern tip, Las Vegass most coveted seat is at an 18-stool countertop at the Oyster Bar, where round-the-clock lines wait for thick, creamy pan roasts brimming with seafood.

Hotels 278

Hotels Seating Dine-in Take-out 278

Modern Restaurant Management

MARCH 17, 2021

The biggest factors to consider when developing one are: location, size, and design. Customers can identify with a brand that designs for them and creates a better customer experience. When picking a sign, the three main factors to decide are the type, location, and design. Sign Location and Design. Sign Types.

Outdoor 493

Outdoor Point of Sale Design Customer Experience 493

Modern Restaurant Management

APRIL 2, 2024

For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued. It’s one reason we offer smaller portions at our Spuntino Wine Bar & Italian Tapas locations.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

JULY 5, 2022

I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. For a few minutes, the guest feels better because they are in a seat, but the big problem is on the horizon. Improve Service Through the Menu.

Seating 468

Seating Training Customer Service Point of Sale 468

Modern Restaurant Management

JUNE 6, 2022

This is especially true for the hotel bar. Creating a popular bar that attracts locals and visitors provides restaurants with a window of opportunity to showcase their food menu and gain loyal customers. In addition to being one of the best ways to attract new customers, elevating the bar area also benefits restaurants.

Hotels 450

Hotels Customer Service Customer Experience Beverage 450

Modern Restaurant Management

AUGUST 19, 2020

launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Lavu

MAY 30, 2025

The last thing any restaurant should do is make the customer feel like they are being pushed out of their seat for the next guest. Maximizing table turnover is crucial for restaurants to optimize their seating capacity and increase their profitability. However, turning tables must be done tactfully.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

JUNE 5, 2020

Therefore, maximizing the ability to utilize outdoor space to increase seating capacity will be critical for restaurants during this period. That said, it can be expected that consumers will likely feel more comfortable if the restaurant has socially distanced outdoor seating option available.

Outdoor 422

Outdoor Seating Government Employee Relations 422

Modern Restaurant Management

APRIL 24, 2025

The Untapped Power of Music In an era of fierce competition in the restaurant and hospitality sectors, curating an unparalleled guest experience isn’t just beneficial, it’s essential for turning reserved seats into lasting memories. Older generations (55+) prefer outdoor seating driving 27% of reservations.

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License Fine Dining Customer Experience Dine-in 252

Modern Restaurant Management

JANUARY 16, 2020

What will inspire event themes and design in 2020? We are designing menus in the following ways with this trend in mind: Plant Based Foods : In 2020 we will be designing menus with more plant based foods than ever! Design and style play a huge role in events. Wellness is a still a top trend in catered events for 2020.

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Events Catering 2020 Outdoor 558

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. How profitable is a bar?

Bar 221

Bar License Food Supply Restaurant Law 221

Perfect Daily Grind

SEPTEMBER 30, 2020

Many of these spaces were repurposed factories or storefronts, and had not truly been designed with customer experience in mind. . I spoke to some baristas and café owners to learn about more of the factors that influence café design. Exploring Some Of The Major Trends In Café Design. How Travel Influences Café Design.

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Café Influencer Design Social Media 209

Modern Restaurant Management

AUGUST 25, 2020

With outdoor dining occupying the foreground, and bars and indoor dining taking a back seat to consumer preferences, it begs the question: what happens when it gets cold? And by this, we mean offering proteins/center-of-the-plate and sous vides menu items designed to feed an entire family. Then, work to fill those gaps.

Seasonal Menu 493

Seasonal Menu Outdoor Customer Service Catering 493

Modern Restaurant Management

DECEMBER 13, 2024

Sidewalk seating emerged as a lifeline for restaurants and diners alike. Today’s social yards are anchored by restaurants and bars that integrate communal spaces into their designs. Their Fleming Island location features a large patio, indoor and outdoor bars, and plenty of space for kids to run and play (vpizza.com).

2025 417

2025 Dine-in Food Truck Outdoor 417

Modern Restaurant Management

SEPTEMBER 29, 2020

Some cities are making the transition easier for their restaurants by closing downtown streets on certain weekends and inviting restaurants to place tables and seating areas outside. When choosing where to put your patio or garden, it is important to make sure it is visibly pleasing from every seat, with a great atmosphere and amazing views.

Outdoor 474

Outdoor Customer Experience Dine-in Seating 474

Modern Restaurant Management

AUGUST 5, 2021

Restaurant and bar employment (as of July 2021) remains down by 1.5 A future forward restaurant model will be characterized by contactless delivery, curbside pick-up, and outdoor seating and will be more able to respond to heightened anxieties about business hygienic practices. million since the start of the pandemic.

Food Truck 539

Food Truck Retail Mobile Ordering Food Safety 539

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. In addition there is also a poolside bar.

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2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MARCH 13, 2020

" Bo Peabody, Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated , Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , suggests: Beyond spacing out tables, take advantage of outdoor space if you have it available. ." Pellegrini, Jr. . "Social

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

7 Shifts

OCTOBER 21, 2021

Restaurant concepts define the overall theme or idea behind a restaurant, including cuisine, service style, music, and menu design. Menu design. The design of your restaurant should also reflect the concept. These restaurants generally have limited menus, no seating, and fewer (if any) servers compared full-service restaurants.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

JULY 30, 2020

After reopening in May and June, the CDC and state governments provided guidance for inside dining, but even with reduced seating, 73 percent of people are uncomfortable dining indoors at a restaurant. As a result, the industry is seeing a tenfold increase in outdoor seating compared to this time last year.

Outdoor 526

Outdoor Audits Seating Dine-in 526