Modern Restaurant Management

JUNE 24, 2025

Learn about the rapid growth of Ron''s Mac Bar and how the brand uses viral marketing and a business model that prioritizes efficiency and customer experience in this video from the team at UpFlip.

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Serving Marketing Customer Experience Bar 221

Modern Restaurant Management

MAY 9, 2025

To learn more about how restaurant operators can best set themselves up for the upcoming summer season, Modern Restaurant Management IMRM) magazine reached out Kevin Bryla, Chief Marketing Officer, SpotOn. The bar is high, and tech helps you meet it without putting more pressure on your team.

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Outdoor Mobile Ordering Loyalty Program Fast Casual 251

Goliath Consulting

FEBRUARY 8, 2025

Additionally, he launched Big Chicken, a fast-casual concept that combines his love for comfort food with high-quality ingredients. Shaqs hands-on involvement in branding and expansion has made Big Chicken a rising player in the competitive fast-casual market. Operational Excellence Efficiency at scale drives profitability.

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Fast Casual Franchise Franchising Sports 221

Restaurant Business

JULY 2, 2025

News prices commodities Breakfast Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Investors are leery about fast-food chains and they’re jumping onto a few key casual-dining bandwagons. Sign up here. View All Articles by This Author Want breaking news at your fingertips?

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Pricing Back of House Fast Casual 2025 241

Modern Restaurant Management

DECEMBER 11, 2024

It's not just the merch on the menu that is driving traffic to the brand with a misison to create spaces that blend sports and leisure and offer innovative cocktails, next-level architecture and high-end designer decor with elevated bar bites, retro games, and exclusive event nights. BUT most importantly I put it on all staff!

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Merchandise Sports Social Media Seasonal Menu 419

Restaurant Business

JUNE 23, 2025

Not quite yet Food Spinoffs of the TikTok-famous Dubai Chocolate Bar surge on chain restaurant menus The classic flavor combination of chocolate, pistachio and crisp phyllo is showing up in everything from shakes to doughnuts, matcha and desserts. By Patricia Cobe on Jun. Photo courtesy of The MilkShake Factory. By Patricia Cobe on Jun.

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Bar Fast Casual Leadership Back of House 158

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. But its easy to find great meals if you know where to eat.

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Hotels Seasonal Menu Back of House Small Business 260

Restaurant Clicks

JULY 21, 2025

The setup is casual, with indoor seating and a bar that serves local craft beer. The atmosphere is casual and welcoming, with live music featured at some locations and a solid selection of local craft beers. Its long history, casual setup, and consistent food have helped make it a lasting favorite in Virginia. #24

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Back of House Fast Casual Sourcing Casual 141

Modern Restaurant Management

JUNE 27, 2025

. “Restaurants can't simply rely on their traditional playbooks anymore," says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. "Smaller, Chick-fil-A and Starbucks show broad appeal across regional markets. Regionally, differences arose.

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Loyalty Program Customer Experience Customer Service 2025 371

ChowNow

MAY 2, 2025

Your customer email list is your most valuable marketing asset, giving you an incredible ROI of $42 for every $1 you spend. Its your chance to turn casual diners into consistent regulars, promote new menu items before they even hit the table, and build a real sense of community around your restaurant.

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Email Marketing Loyalty Program Social Media Seasonal Menu 195

Modern Restaurant Management

MAY 30, 2025

Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 billion by 2033, according to The "United States Fast Food and Quick Services Restaurants Market Size and Share Analysis – Growth Trends and Forecast Report 2025-2033" from ResearchAndMarkets.com.

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing.

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2025 Loyalty Program Social Media Fast Casual 419

Restaurant Clicks

JULY 18, 2025

The service is friendly, and the atmosphere is casual and relaxed. The setting is casual and pet-friendly, with outdoor seating that makes it easy for people to bring their dogs. The setup is casual, with a focus on the food rather than flash. Wood’s Chapel pairs serious barbecue with a casual yet thoughtful atmosphere. #25

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Seasonal Menu Fast Casual Sourcing Back of House 148

Modern Restaurant Management

MAY 22, 2025

Fine dining venues benefit from understated elegance through embroidered logos on professional attire, while fast-casual concepts can leverage more dynamic graphics and color palettes to reflect their energetic atmosphere. Strategic use of color should inform uniform design decisions.

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Uniforms Loyalty Program Front of House Customer Experience 221

Restaurant Clicks

JULY 19, 2025

The setting is casual and friendly, giving off the kind of small-town feel that many people appreciate. 27 – Bunyan’s Bar-B-Q Source: Bunyan’s Bar-B-Q Bunyan’s Bar-B-Q in Florence, Alabama has been serving up classic Southern barbecue since 1972. Even the cheese biscuits are made fresh each day.

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Back of House Sourcing Seasonal Menu Bar 148

Modern Restaurant Management

JUNE 18, 2025

When someone goes to a nightclub or live music night at a bar, the expectation is that it will be loud and they may have to shout to be heard. Let’s look at the reasons that full service/fast casual restaurants may have music issues. Music and dining are all about expectations. Either way, it’s a win.

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Loyalty Program License Customer Experience Restaurant Law 251

The Rail

MAY 12, 2025

From logistics to marketing, staff communication to moving the kitchen, reopening a restaurant successfully is all about the details. To avoid costly damage, your kitchen equipment, bar fixtures, storage units, and decor pieces require careful handling. Is your restaurant casual and quirky? Is there a bottleneck at the bar?

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License Uniforms Social Media Customer Experience 130

Future Food

NOVEMBER 27, 2024

What about the bulk of the market in the middle? Strong points of difference, authentic food, great service, location, marketing (with strong tactical execution) and a design-driven space that is on brand will elevate revenue for those with the total package.

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Hospitality 2025 Food Back of House 78

EATER

MARCH 12, 2025

At Trinas Starlite Lounge, the hot dog tower comes with five hot dogs, fries, and sauce | Trinas Starlite Lounge In this economy, the pricey seafood tower has given way to way to the hot dog tower For Trinas Starlite Lounge , the longstanding bar in Somerville, Massachusetts, 2024 was financially pretty rough. Thats market price.)

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Social Media Sports Employee Relations Bar 294

Restaurant Business

JUNE 23, 2025

They are popping up more often in conversations this year, and they point toward deeper trends in the restaurant tech market. The rise of this new model could require restaurant marketing departments to change how they develop campaigns and spend their digital ad dollars. This has led to a lot of half-baked products hitting the market.

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Hiring Mobile Ordering Advertising Leadership 170

Clover - Restaurants

DECEMBER 12, 2024

Are you an established bar trying to boost traffic on a slow weeknight? With the right information, you can improve your happy hour drink specials to match your customers preferenceswhether they prefer craft cocktails, local beers, or classic bar drinks. READ: Why you should consider adding tiny cocktails to your restaurant bar menu 3.

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Menu Social Media Entertainment Customer Experience 52

Restaurant Business

JULY 16, 2025

Photos courtesy of Lime Fresh Mexican Grill With nine locations in Florida, fast-casual Lime Fresh Mexican Grill is David to Taco Bell’s Goliath. In the first week, Lime Fresh sold over 300 pizzas with no marketing, “which is pretty good for a taco stand,” said Pavano. By Patricia Cobe on Jul.

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Menu Fast Casual Leadership Email Marketing 158

Modern Restaurant Management

DECEMBER 31, 2024

Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. SpotOn predicts that operators who become more sophisticated in their use of data to anticipate and respond to guest needs will be the ones to exceed profit expectations, even in a highly competitive market.

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Franchising Franchise 2024 Mobile Ordering 221

SpotOn

NOVEMBER 29, 2024

"Gastropub" has become a popular restaurant industry term, alongside "fast casual" and "small plates." " The term gastropub combines "gastronomy" and "pub," promising high quality food and drinks and a down-to-earth, casual vibe. Experiment with having guests order at the bar or via QR code.

Fast Casual 52

Fast Casual Seasonal Menu Fine Dining Food Order 52

Future Food

MARCH 5, 2025

Well before the architect or interior designer is engaged, the strategy for the project should be robustly structured with key strategy drivers that shape the food and hospitality experience for the target market. Competitive Market : understand where you sit within the competitive landscape and take advantage of gaps!

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Fast Casual Fine Dining Customer Experience Dine-in 78

Black Box Intelligence

MAY 12, 2025

Significantly lower non-management, management and GM turnover in the markets in which they operate compared to their Quick Service Restaurant competitors. Panda Express (Fast Casual) Who is Panda Express? Gender Diversity : Their restaurant managers reflect better gender diversity than the majority of Fast Casual brands.

2025 52

2025 Fast Casual Fine Dining Casual 52

Future Food

MARCH 6, 2025

Well before the architect or interior designer is engaged, the strategy for the project should be robustly structured with key strategy drivers that shape the food and hospitality experience for the target market. Competitive Market : understand where you sit within the competitive landscape and take advantage of gaps!

Fast Casual 78

Fast Casual Fine Dining Customer Service Customer Experience 78

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." – John Campbell, owner of RiverPalm Terrace Small businesses had no choice but to dive headfirst into digital marketing during the pandemic. The pandemic changed how businesses market, no doubt about it.

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Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Lavu

JULY 4, 2025

There are plenty of software systems on the market for clock management. Fast-casual restaurants like Panera have embraced self-service kiosks , which allow customers to place to-go orders or dine in, just by tapping on a POS system. With Lavu, you can set up a system for employees to clock in and clock out at work.

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POS 2025 Front of House Back of House 78

Perfect Daily Grind

JUNE 18, 2025

Trade shows like WoC Geneva allow us to connect with our global coffee community, understand evolving market needs, and share innovations directly with the people we design them for.” live podcast recording and Q&A Surprise bar takeover Probat and Standart will also organise a booth party with music and drinks.

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Café Events 2025 Website Management 103

Modern Restaurant Management

MARCH 11, 2025

Workforce : COVID fundamentally changed the labor market. Point-of-sale systems needed seamless integration with online ordering platforms and third-party delivery services, while customer relationship management tools facilitated personalized marketing and loyalty programs. more an hour. However it came with a lot of problems.

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Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

MAY 30, 2025

Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments. Servers should ask customers whether theyre new to the establishment or have been there before, says Boyd Hoback, CEO of Bad Daddys Burger Bar. Metric used in the restaurant industry to assess operational performance.

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Seating Mobile Ordering Customer Service Customer Experience 140

Lavu

JULY 25, 2025

In a market full of point-of-sale providers, it can be hard to decide which option is best suited to grow your business. For quick-service or fast-casual restaurants, the POS systems are usually located in a visible place, often close to the front doors of the restaurant. So, what does your POS say about your business?

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POS Point of Sale Loyalty Program Mobile Ordering 78

SpotOn

DECEMBER 30, 2024

A bar or brewery is considered to be the highest profit margin restaurant business with a gross profit margin on alcohol that's around 80%. But many owners don't account for the high fixed costs of bars —like repairs, insurance, and alcohol theft which can leave them with less profit than expected. More on that below.

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Operations Loyalty Program Online Ordering Fast Casual 52

EATER

FEBRUARY 14, 2025

both 38 Lawyer and marketing director Together for 12 years, married for seven years Denver What does date night mean for you? Frequency: Weekly Typical cost: $25 each for a casual dinner, $50-60 each after tax and tip for a slightly more upscale dinner, less of a limit for special occasions Isa S.,

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Back of House Take-out Specials Reservations 163

Restaurant Business

JULY 25, 2025

market Subway names Jonathan Fitzpatrick CEO The late chef Michael Chiarello's estate files lawsuit to prevent alleged hostile takeover of assets by investors Leadership BJ’s Restaurants, Shake Shack, Bonchon and more make executive moves Executive Summary: Here are the latest leadership changes in the restaurant industry.

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Leadership Fast Casual Email Marketing Food Supply 144

Restaurant Clicks

APRIL 8, 2025

With so many BBQ joints, choosing the best can ignite fierce debates—possibly even bar fights! 25 Vera’s Backyard Bar-B-Que Source: Instagram Vera’s Backyard Bar-B-Que in Brownsville delivers Texas BBQ history, ranking among the state’s top 30. Everyone’s entitled to their opinion, and that’s what fuels the passion.

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Seasonal Menu Sourcing Customer Service Customer Experience 78