ChowNow

JANUARY 23, 2025

You love seeing them come in, and you say hello, but is that enough to keep them coming back for years down the line? You love seeing them come in, and you say hello, but is that enough to keep them coming back for years down the line? Time Management: 80% of tasks completed often come from 20% of the effort. Thats huge!

2025 195

2025 Loyalty Program Operations Email Marketing 195

ChowNow

FEBRUARY 12, 2025

Whether youre an independent operator or part of a small chain, visibility is everything. The right marketing strategy helps you get the most out of every dollar by increasing customer retention , boosting order volume, and encouraging repeat visits. Thats why a strong marketing strategy is the key to staying ahead.

2025 195

2025 Marketing Email Marketing Operations 195

The Rail

DECEMBER 2, 2024

As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. Cloud kitchens, in particular, enable restaurants to lower setup and operational costs, making them an attractive business model. Real-time order tracking. Order assignment and status updates.

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

MARCH 13, 2025

Managing delivery orders shouldnt feel like running an obstacle course, but for many restaurant operators, thats exactly what it is. Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions.

Delivery 195

Delivery Food Food Order Point of Sale 195

ChowNow

MARCH 28, 2025

It allows AI to understand and respond to human language, which is how virtual assistants can answer customer questions or take online orders. Front-of-House AI Applications One of the best things about AI is that while it helps your staff, its also giving your customers a better experience. More than you think.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

ChowNow

MARCH 27, 2025

One way to offset costs and give you more breathing room for pricing is by encouraging guests to place orders through direct website ordering. This allows you to avoid paying the 25-30% third-party commission fees and keep more revenue in-house. If thats not enough to cover the bills, your menu pricing may need an adjustment.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively. What is Restaurant Operations Management? Great restaurant operations dont happen by accident.

Operations 195

Operations Management Management Front of House 195

ChowNow

MARCH 21, 2025

On the other hand, when you know exactly who your ideal customers are, you can craft an experience that resonates with customers on a deeper, emotional level, creating a connection that will keep them coming back for years. In this article, you will learn: How to define your restaurants target market to guide your business decisions.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Restaurant Clicks

JULY 22, 2025

From small towns to bigger cities, you’ll find spots that have been serving for years alongside newer places gaining attention. Each one has built a solid reputation for serving food people keep coming back for. The restaurant is known for its slow-smoked meats and generous portions that keep regulars coming back.

Back of House 158

Back of House Front of House Seasonal Menu Fast Casual 158

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? You need ideas that will wow new customers and get the regulars excited to come back in. If partnering with other businesses, be sure they also share the content you make for the event. Has your restaurant hit a plateau?

Events 195

Events Seasonal Menu Social Media Customer Experience 195

EATER

FEBRUARY 18, 2025

hadynyah/Getty Images A local food expert provides the ideal culinary tour of Sri Lanka, from the islands palm tree-lined beaches to its rolling highland tea plantations Floating just below the southern tip of India, Sri Lanka is a stunningly verdant island cloaked in jungles. Travel around and youll be rewarded.

Hotels 260

Hotels Seasonal Menu Back of House Small Business 260

ChowNow

FEBRUARY 21, 2025

If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024. labor costs at 3 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

MARCH 19, 2025

With 52% of diners saying that ordering takeout is essential to their lifestyle, its no longer just an optionits an opportunity. But getting customers to order once isnt enough. Repeat business is what drives real growth, yet many restaurants struggle to keep takeout diners coming back.

Loyalty Program 195

Loyalty Program Email Marketing Back of House Food Order 195

ChowNow

MAY 9, 2025

From there, well walk through the other major cost categories and share practical strategies to help you cut back without sacrificing quality or guest experience. The Main Costs Every Restaurant Needs to Watch Before you can cut costs, you have to know exactly how much youre spending and where its going. Are you overstaffed on slow days?

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Restaurant Clicks

JULY 21, 2025

From small roadside joints to busy neighborhood favorites, each one has its own way of doing things. What they all have in common is a real passion for barbecue and a steady following from people who keep coming back. They also make their sauces and desserts in-house.

Back of House 141

Back of House Fast Casual Sourcing Casual 141

Modern Restaurant Management

OCTOBER 24, 2024

These trends are driven by Millennial and Gen Z consumers, who are more willing to pay a premium for sustainable products; those consumers also tend to be more online and acutely aware of the impact of business practices on the lives of people and the future of the planet. But is B Corp certification something restaurants should pursue?

Certification 221

Certification Fast Casual Government Front of House 221

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | Perkins, the 68-year-old chain best known for its bakery case, recently began serving boba and frozen margaritas, while its younger sibling Huddle House, 61, is rolling out smash burgers. By Joe Guszkowski on Jun.

Fast Casual 180

Fast Casual Front of House Back of House Leadership 180

ChowNow

APRIL 15, 2025

Fortunately, though, cutting costs doesnt have to mean cutting corners, sacrificing the qualities of your restaurant that keep customers coming back again and again. With the right strategy, you can reduce expenses and strengthen your business at the same time.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

ChowNow

JANUARY 27, 2025

As first responders work tirelessly to contain the fires and protect lives, local businesses have stepped up to provide essential aid in whatever ways they can. Entire neighbourhoods have been uprooted, leaving families displaced and communities in need of urgent support. Were honored to contribute to their tireless efforts.

Food Supply 300

Food Supply Social Media Food Order Take-out 300

ChowNow

JULY 11, 2025

When going through the ordering process, diners want three things: Speed Ease Clarity Your menu categories have more to do with delivering on those expectations than you might think. On the flip side, a cluttered or confusing category setup can overwhelm guests, slow down ordering, and lead to missed sales opportunities.

Menu 195

Menu Dietary Restrictions Seasonal Menu Online Ordering 195

SpotOn

JANUARY 13, 2025

Los Angelenos have lost loved ones, homes, and businesses that were the result of a life’s work.  We’ve gathered a list of some steps you can take to protect your business and some resources if your business has been impacted.    In time LA will rebuild, though these scars will remain.

Online Ordering 98

Online Ordering Document Email Marketing Back of House 98

Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Restaurant Clicks

JULY 19, 2025

30 – Kendall’s BBQ Source: Kendall’s BBQ Kendall’s BBQ in Georgiana, Alabama is a roadside stop known for its wood-smoked meats and laid-back setup. 30 – Kendall’s BBQ Source: Kendall’s BBQ Kendall’s BBQ in Georgiana, Alabama is a roadside stop known for its wood-smoked meats and laid-back setup. These are not random picks.

Back of House 148

Back of House Sourcing Seasonal Menu Bar 148

Restaurant Business

JUNE 27, 2025

But learning how to make his wife a great bagel ended up creating a business, Jeff’s Bagel Run, which now has 15 locations and is franchising. The pandemic was in full swing, and we got really busy, like 300-400 DMs whenever we dropped a menu,” he said. By Lisa Jennings on Jun. It all started during the pandemic shutdown.

Fast Casual 170

Fast Casual Franchise Franchising Leadership 170

Restaurant Clicks

JULY 23, 2025

Across the state, you’ll find small shacks, roadside joints, and local hangouts where the smoke never stops and the flavors stay true to tradition. These places have earned a following not just for their food but for the people behind the grill and the warm welcome that keeps folks coming back.

Back of House 147

Back of House Fast Casual Seasonal Menu Sourcing 147

Perfect Daily Grind

MAY 25, 2025

One solution is roasting coffee in-house. One option is to start roasting coffee in-house, rather than relying on wholesale suppliers. While this decision allows businesses to have more control over their supply chains, it also comes with a number of crucial factors to consider before making the transition.

Café 143

Café Pricing Management Management 143

The Rail

JULY 18, 2025

Eco-friendly packaging allows you to align your business with the values of today’s conscious consumers, many of whom are actively looking for companies that reduce waste. When customers see compostable bowls or recycled napkins in their delivery orders, it signals that you care about more than just profits.

Compost 130

Compost Recycling Sustainability Waste 130

Squirrel Systems

FEBRUARY 3, 2025

At the end of the day, share the results both in-house and on social media to let everyone know which team’s dish was the most popular, just like the real game. Takeout Specials Super Bowl Sunday is a peak day for takeout orders, so be sure to offer a dedicated takeout menu for those who prefer to enjoy the game at home.

Social Media 80

Social Media Point of Sale Email Marketing Back of House 80

Restaurant Clicks

JULY 18, 2025

From small towns to busy cities, you’ll find local spots that have been serving for years, often with smokers running all day and recipes passed down through generations. These are the places people keep coming back to, and for good reason. #30 Barbecue is a big part of Georgia’s food culture.

Seasonal Menu 148

Seasonal Menu Fast Casual Sourcing Back of House 148

Modern Restaurant Management

NOVEMBER 19, 2024

I often travel alone as a result of my career, and business travel is changing too: for many companies, having large numbers of employees traveling isn’t financially prudent – but being a solo diner doesn’t mean our expectations around our dining experience have changed. .”

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Perfect Daily Grind

JUNE 27, 2025

A spokesperson said that Starbucks, however, has not yet decided whether to sell a controlling or minority stake in its China business. The sale comes off the back of Starbucks’ continued market struggles in China. Price and quality no longer suffice; coffee businesses must increasingly offer value in new, differentiated ways.

2025 114

2025 Workshop Events Point of Sale 114

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Hospitality businesses that were exposed to reduced consumer discretionary spending, higher operational costs and increased costs of servicing debt were most likely to be at risk.

Hospitality 78

Hospitality 2025 Food Back of House 78

Lavu

JUNE 26, 2025

As more restaurants turn to automation, self-order kiosks are becoming a must-have for improving speed, accuracy, and customer satisfaction. But before making the switch, one key question stands out—what is the actual self-order kiosk price in 2025? What Is a self-order kiosk? Self-order kiosks can range in size and use.

2025 78

2025 Pricing Ordering Fast Casual 78

Lavu

MAY 30, 2025

Whether you manage a busy caf or a full-service restaurant, these actionable tips can make a significant difference in your daily operations. Table turnover rate may vary depending on the type of restaurant, but it is an important metric to track for any restaurant business. However, turning tables must be done tactfully.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

SpotOn

APRIL 14, 2025

San Francisco , April 14, 2025 — SpotOn , a leading software and payments partner for restaurants and small businesses, enters 2025 with strong momentum driven by new client wins, expanded advisory expertise and key product enhancements. and Finn’s Fish House. 

2025 110

2025 Innovation Fine Dining Equipment 110

Harbor Touch

MARCH 2, 2025

Imagine a world where orders flow smoothly, inventory tracks itself, and guests feel like VIPs every time they walk in. Imagine a world where orders flow smoothly, inventory tracks itself, and guests feel like VIPs every time they walk in. Thats what smart communication tools bring to the table. Thats AI at work. Thats no accident.

Communication 78

Communication Operations Back of House Cash Management 78