7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. Rachel: “The people!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Modern Restaurant Management

FEBRUARY 10, 2020

Hardee's, and Panda Express are just some of the leading restaurant chains that have added plant-based items to their menus over the past 12 months, with Del Taco, Qdoba Mexican Eats, Red Robin, and Yard House adding additional items to their existing plant-based offerings. This data covers U.S.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Curry Up Now attracted a new investment from seed-stage venture capital firm Liquid 2 Ventures (L2V). " Benihana Plans Franchise Expansion. Select U.S.

Franchising 340

Franchising Franchise 2020 Fast Casual 340

Embrace the Suck

APRIL 18, 2022

I can tell you from working with over 2200 independent restaurants over the last 12 years that in any market regardless of current economic conditions…a lot of restaurants struggle (20%), and some just survive (60%). Here’s where restaurant owners get off track. They focus on the wrong things. What are some of the wrong things?

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

EATER

DECEMBER 2, 2021

I started the UPenn Student Labor Action Project, I did a lot of work on minority student and faculty recruitment and retention, and I was heavily involved in leading the on-campus multicultural multiethnic groups. For Shakirah Simley, executive director of Booker T. Today’s installment: Shakirah Simley. Washington Community Service Center.

Government 261

Government Back of House Education Food Order 261

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. What is your brand doing to give back? But first, Anthony tells us how the industry has changed during his career: “I think there's two components you kind of look at.

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

7 Shifts

SEPTEMBER 19, 2019

A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money. Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. If it gets the job done, why change it, right?

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

FEBRUARY 21, 2020

Each Awards program (Restaurants and Chefs, Books, Journalism, Design, Broadcast Media, and Leadership) has its own subcommittee made up of industry professionals who volunteer their time to oversee the policies, procedures, and selection of judges for their respective Awards programs. Sushi Maki Ocean Tempura.

Brewery 348

Brewery Design Food Supply Equipment 348

EATER

SEPTEMBER 22, 2022

Building a successful co-op should also be “rooted in justice, equity, and a holistic view of the world” This story was originally published on Civil Eats. On a corner lot in the North End of Detroit, the the framing is underway for a Black-led, community-owned grocery cooperative, the first of its type in the city in recent times.

Food 246

Food Food Supply Food Order Education 246

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Black Box Intelligence

AUGUST 24, 2021

Many people took advantage of the downtime and went back to school. And the high costs cut into the funds operators could use on employee engagement and recruitment efforts. After the devastation of the pandemic, the restaurant industry should be making a comeback. But a persistent labor shortage stands in the way.

Guest Recovery 98

Guest Recovery Back of House Point of Sale Customer Service 98

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. In fact, team members who have fun on the job are likely to recruit friends for open positions where they work. Restaurant jobs include many more than the obvious few that spring to mind.

Cash Management 78

Cash Management Front of House Fast Casual Fine Dining 78

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Accurately tracking this data allows you to understand what areas of your restaurant operations need improvements, as well as where you can add more profit back to your bottom line. Read Part 1 here ).

BOH 78

BOH FOH Back of House Point of Sale 78

Future Food

APRIL 20, 2022

Future Food has been working directly with several mining companies in the mining and resources sector for over four years to reimagine food, hospitality and wellness in design driven spaces for an ever-diversifying workforce that has high expectations of their remote village life. Source: Future Food.

Hospitality 78

Hospitality Food Safety Front of House Food 78

Apicbase

JUNE 20, 2022

If you enlist the wrong partners for your foodservice business, it will not only cost you time and resources but can potentially set your expansion efforts back for years. They have a strong network of supportive friends and family to fall back on if things get rough. We’ll cover: What is a restaurant franchisee? John van Kooten.

Recruiting 52

Recruiting Franchising Franchise Loyalty Program 52

Sling

JANUARY 25, 2023

Regardless of the type of business you run or the size of the team you supervise, a human resource management system can help you keep everything running smoothly and your organization on the road to success. Table of contents What is a human resource management system? That hybrid was HRIS. That’s where a human resource management system comes in.

Management 78

Management Management Insurance Tip Distribution 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Gecko Hospitality

DECEMBER 19, 2024

Thats why 58% of travelers are revisiting their favorite childhood destinationsand on the culinary end of hospitality, its driving consumers back to cozy nostalgic foods like mac and cheese and chicken soups. Whats whetting appetites in 2025? Theyre prioritizing wellnessfor both physical and mental healthin the food they consume.

2025 52

2025 Menu Front of House Back of House 52

Modern Restaurant Management

FEBRUARY 14, 2020

Baton Rouge’s very own Walk-On’s , is looking for more ways to give back. “This is what it’s all about – being able to give back to the communities that have supported us,” shared co-owner and NFL superstar Drew Brees. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Back of House 329

Back of House Hotels Design Events 329

Modern Restaurant Management

AUGUST 11, 2021

Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. “Dunkin’ continues to modernize with convenience at the forefront. Getting Hotter at Dave's.

Franchising 450

Franchising Franchise Sports Fast Casual 450

Modern Restaurant Management

AUGUST 25, 2021

Taco John’s International Inc. inked its biggest area development agreement to date with the largest Wendy’s franchisee, Meritage Hospitality Group, Inc. Per the terms of the agreement, the group will build 50 new Taco John’s restaurants by March 31, 2026 with options to develop an additional 150 restaurants.

Franchising 419

Franchising Franchise Customer Experience 2021 419

EATER

JULY 8, 2020

When COVID-19 closed New York City schools, Tony Hillery grew troubled about the fact that food and housing-insecure children were largely relying on pre-packaged meals for sustenance. if I come and buy 500 meals, will you bring back your entire kitchen staff?’ Johnson — and I said, ‘J.J., And he said, ‘Absolutely.’ I raise the money.

Food 284

Food Social Media Back of House Fast Casual 284

Modern Restaurant Management

AUGUST 28, 2020

“Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 305

Online Ordering Hospitality Design Education 305

Modern Restaurant Management

AUGUST 2, 2024

Restaurant leaders representing nearly 3,700 QSR, fast casual, casual dining, and fine dining locations shared 2024’s top challenges and opportunities alongside plans for investment in back-of-house technology, increased sales, and team training, benefits, and support.

Influencer 251

Influencer Pricing 2024 Social Media 251

EATER

JUNE 1, 2022

The places where queer people can comfortably convene over New York-style pizza, vegan meatloaf, or hot chicken are also restaurants where loyal regulars dine multiple times a week and employees recruit their friends to join the staff. 84 Hospitality.

Hospitality 274

Hospitality Back of House Travel Government 274

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged. Among delivery apps, DoorDash is the clear favorite.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. For new loans, the pay back term for non-forgiven debt is extended to five years from two. PPP Goes Flexible. President Trump signed H.R.7010

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386

EATER

AUGUST 21, 2020

It had been pushed back 15 minutes — a potentially ominous sign. But that vision came with a toxic management style characterized by intimidation, a barrage of sexualized commentary, and explosive anger, according to two dozen current and former staffers. The tone of the room shifted.

White Paper 363

White Paper Social Media Magazine Back of House 363