Modern Restaurant Management

JUNE 27, 2025

percent menu-price inflation rate. With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment.

Loyalty Program

Future Food

NOVEMBER 27, 2024

Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. What is happening with consumer spending patterns in the hospitality sector? So where are consumers spending on food and hospitality? Source mccrindle.com.au

Hospitality

Restaurant Clicks

JULY 23, 2025

While each place has its own way of doing things, they all share a focus on slow cooking, seasoned pits, and a strong sense of community. These places have earned a following not just for their food but for the people behind the grill and the warm welcome that keeps folks coming back.

Back of House

SpotOn

JANUARY 14, 2025

  “Back in the day, you were served a restorative—a soup made from barley and onion with beer or whatever herbs you had at the time,” says Gordon. For the last 12 years, she worked in hospitals serving the senior community in particular. ” Renee Gordon is no historian.

Front of House

Restaurant Clicks

JULY 18, 2025

These are the places people keep coming back to, and for good reason. #30 Ribs are also a popular choice, praised for their tenderness and steady seasoning. The restaurant uses a Southern Pride smoker with real wood, allowing for a consistent smoke profile across the menu. Barbecue is a big part of Georgia’s food culture.

Seasonal Menu

EATER

FEBRUARY 18, 2025

My husband and I have traveled over 1,000 miles from our home in Mumbai for a single meal: a 14-course tasting menu at Indias hottest dining destination, Naar. Helmed by chef Prateek Sadhu, the restaurant team periodically scours the nearby pine forests and river beds for wild fruits, berries, and herbs. Naar A dish at Naar.

Travel

Modern Restaurant Management

DECEMBER 18, 2024

Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day. The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing.

2025

Restaurant Clicks

JULY 28, 2025

Since opening in 2019, it has gained a strong local following thanks to its tender brisket and pulled pork, both seasoned well and served in generous portions. Using hardwood coals and traditional smoking methods, it delivers consistent results that keep customers coming back. What makes Kentucky BBQ stand out is the pride behind it.

Fast Casual

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024. labor costs at 3 percent.

Fast Casual

Lavu

JUNE 30, 2025

From the front-of-house to the kitchen, modern POS solutions reduce manual errors, improve staff productivity, and enhance the customer experience. Provides Actionable Insights: Real-time data and custom reports help optimize menu pricing, staffing, and inventory. Want to know more?

POS

SpotOn

JUNE 27, 2025

What started as a simple way to swap paper menus with contactless ordering during COVID quickly evolved into an operational solution to battle staff shortages and improve efficiency. Start by making sure every QR code is readily visible to guests, whether adhered to the tabletop itself or on a placard or menu card.

Mobile Ordering

Modern Restaurant Management

MARCH 11, 2025

Restaurant owners negotiated payment plans with their landlords, many of which had prolonged forgiveness dates, but were often not able to pay back rent. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. ." – Pooja S.

Mobile Ordering

Web Diner

FEBRUARY 21, 2025

It’s not just your cravings calling the shotsit’s menu psychology at work. The Sweet Spot: Your Menu’s Million-Dollar Real Estate Think of your menu like prime real estate in Manhattanlocation is everything. This data-driven approach ensures every inch of your menu real estate works to boost your bottom line.

Menu

Paper Chase Accountancy

JUNE 15, 2025

Key Takeaways Outsourcing in the hospitality industry enhances operational efficiency, profit, and sustainable growth. Key Takeaways Outsourcing in the hospitality industry enhances operational efficiency, profit, and sustainable growth. However, the decision to outsource isn’t one to be taken lightly. Curious to know more?

Operations

Modern Restaurant Management

MARCH 4, 2025

Turn Pricing into a Growth Strategy : A smarter approach to menu pricing can boost revenue and profitability without compromising guest experience. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Yelp's Top Places to Eat in the U.S., Independent operators feel the squeeze the most.

Delivery

EATER

MARCH 10, 2025

Andrea DAquino New books from Molly Yeh, Hailee Catalano, Meera Sodha, Calvin Eng, and more will whet your appetite for a new season I dont know about you, but the first two months of 2025 have felt like two years. And so they deliver, greeting the season with a tidal wave of new titles.

2025

Perfect Daily Grind

JULY 11, 2025

Prototype locations feature flexible bar layouts, zoned seating areas, integrated digital order screens, and dedicated mobile pick-up drawers to streamline service flow and enhance the customer experience as part of the Back to Starbucks efficiency drive. High-risk origins, meanwhile, could face more hurdles.

2025

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. What Makes Hospitality So Vital to the Dining Experience?

Technology

Modern Restaurant Management

MARCH 18, 2021

While there are clear benefits to an all-digital menu system, to get the most out them, you must first take a step back to re-examine what your menu means to you. Your menu: Part love letter, part manifesto, instructions for use and a bill of goods, all rolled into one. Should your menu move to the cloud?

Back of House

7 Shifts

SEPTEMBER 1, 2022

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. How to stop 86ing menu items. Table of Contents.

Definition

Culinary Cues

MAY 28, 2022

Some may be just starting out while others are seasoned veterans. They are the ambassadors of hospitality and need to maintain a semblance of calm and the stage presence that helps guests feel comfortable and at ease. The most important room in a home is the kitchen. In both cases, there is a high level of stress in restaurant work.

Front of House

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety

Modern Restaurant Management

JUNE 2, 2021

Almost more than any other sector, we’ve seen this in the restaurant and hospitality industry. If done right, a huge amount of relevant data can be collected that explains why the guest has spent as much, tipped as much, or if they have the intention to come back. But not in the way you might think. The Shift to Co-Pilot Mode.

Back of House

Modern Restaurant Management

MARCH 13, 2020

So while it’s early in the season, open up patio and sidewalk space if you have it. Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup.

Front of House

Modern Restaurant Management

APRIL 11, 2024

Similarly, Taco Bell Cantina is also reinventing its dining journey by offering a shareables section on its menus, showcasing local artwork, opening kitchens, and serving alcoholic drinks like twisted freezes. This approach gives diners a sense of control, reduces wait times, and allows staff to focus on delivering exceptional hospitality.

2024

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. We also anticipate restaurants will be more cautionary when it comes to menu offerings.

2022

7 Shifts

SEPTEMBER 26, 2022

Food Service, Kitchen, & Hospitality Tech. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Table of Contents. Cross-contamination.

Front of House

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book

Modern Restaurant Management

JANUARY 8, 2024

In 2024, staff shortages will force the hospitality industry to be even more efficient, adopting tech that streamlines all their processes, reducing the workload on their staff as much as possible. During peak seasons, considering outsourcing certain services becomes a practical solution to ensure seamless operations.

2024

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19.

Food Safety

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar

Modern Restaurant Management

DECEMBER 28, 2023

As travel season approaches, we anticipate seeing more people lean into making their vacation destinations feel more like home, with an increase in activities like cooking while traveling! Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024.

2024

Modern Restaurant Management

DECEMBER 21, 2022

Ghost kitchen and virtual brands are prime strategies for this growth strategy, both of which require a thoughtful approach to menu design, production and fulfillment. End-to-end payment processing removes complexity and PCI compliance demands for operators. The “restaurant anywhere” experience will expand.

2023

Modern Restaurant Management

DECEMBER 3, 2020

“I discovered PJ’s Coffee back in 2002, and have been hooked ever since,” said Wright. The operating model and menu are adaptable to any environment with different options including kiosks and free-standing locations with a drive-thru, ranging from a few hundred square feet up to 2200 square feet.

Franchising

EATER

MAY 5, 2021

And there’s no going back now. A couple of years ago, Tacolicious, the San Francisco restaurant I’m a partner in, switched from using corn tortillas from a local tortilleria to making our own in-house. The pandemic has forced restaurants to accommodate delivery in order to stay relevant. But my real worry isn’t a one-star rating.

Delivery

Modern Restaurant Management

FEBRUARY 28, 2020

San Diego Entrepreneur and Mission Beach area residentn Brad Hunter is disrupting the luxury hospitality industry with an entirely uncharted concept: AQUAlounge , an floating nautical experience slated to debut in San Diego, California in fall of 2020. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Coaching