7 Shifts

MARCH 31, 2023

“Take better care of your staff.” We’ve all heard it. Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. With rising food and labor costs, how can you prioritize the working conditions for your team so they stick around?

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

SEPTEMBER 29, 2020

From digital menus to contactless payment options, restaurants today are flocking to front-of-house touchless technologies to keep customers safe and coming back. They might even have to come back when the schedule changes or when they need to request time off. Going Digital.

Back of House 193

Back of House Front of House Communication Healthcare 193

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. How did you get the idea to contribute your food to hospitals?

Social Media 186

Social Media Front of House Fast Casual Back of House 186

EATER

JULY 7, 2023

To make the case for service fees, many restaurateurs have insisted that they’re a way to make pay more equitable between front-of-house workers like hosts and servers and kitchen workers like line cooks and dishwashers. Now, the fees have inspired a lawsuit at Los Angeles hot spot Jon & Vinny’s.

Front of House 86

Front of House Back of House Customer Service Restaurant Law 86

Modern Restaurant Management

APRIL 11, 2022

As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. A recent article in The New York Times cited a 5.7-percent

Healthcare 199

Healthcare Cash Management Social Media Communication 199

7 Shifts

JUNE 8, 2020

7shifts’ 150+ employees come from various backgrounds and have worked in numerous industries—from video game design to healthcare. As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry.

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

7 Shifts

NOVEMBER 12, 2020

What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team. It usually involves an orientation, paperwork collection, and training. Then, explain how you display these values at work.

FOH 307

FOH BOH Food Safety Customer Service 307

Cheetah

NOVEMBER 3, 2020

Excluding the back-of-house workers is one of the problems with tipping. These workers usually don’t get to enjoy the tips and it creates tension between back and front-of-house workers instead of promoting teamwork. Tipping at restaurants has always been a contreversial issue. an hour, the federal minimum wage.

Front of House 78

Front of House Back of House Restaurant Law Food Safety 78

Modern Restaurant Management

JUNE 29, 2020

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. Paying for their healthcare (or at least most of it) would be a really nice perk in today's environment. Here's some of their advice. Even though they have ?less

FOH 212

FOH Kitchen Safety BOH Food Safety 212

Xtra Chef

MAY 13, 2020

However, we already know that the rise of take-out and delivery will limit front of house labor costs and other overhead expenses, placing an even greater emphasis on squeezing every last ounce of profit from your production. Implementing AP automation is easy and contact-free. The old-fashioned way is no longer workable.

Front of House 79

Front of House Back of House FOH BOH 79

Culinary Cues

OCTOBER 31, 2019

Restaurants find it increasingly difficult to find and retain good employees – both front, and back-of-the-house. This is where a young cook can hone the craft of cooking, gain some pretty flashy chops, learn about cutting edge presentations, and build on a resume that has some impressive strength.

Front of House 200

Front of House Point of Sale Healthcare Back of House 200

Indoor Media

MARCH 29, 2021

As far back as 1885, Thomas Smith wrote in his guide, Successful Advertising , that customers needed to see an ad twenty times before purchasing a product. For advertisers, this provides a great opportunity to build your brand in front of a local audience in the same area where your most likely customers live. Repetition .

Advertising 148

Advertising Front of House Seating Small Business 148

Restaurant365

APRIL 26, 2022

The hiring crunch is especially tough for back-of-house employees, such as line cooks and dishwashers, who historically have made lower wages than many front-of-house employees like servers. As CFO, restaurant staffing strategy may not have historically been part of your responsibilities.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

The Restaurant Times

NOVEMBER 25, 2021

The conflict between the kitchen and the front of the house is a major source of frustration for employees across many restaurants. Keep the door open and tell them they’re welcome to come back any time. Retain Your Restaurant Staff With These Techniques. Create A Team . People appreciate being heard.

Healthcare 52

Healthcare Insurance Front of House Back of House 52

Modern Restaurant Management

APRIL 14, 2020

" In an effort to help franchisees overcome the business challenges caused by the COVID-19 crisis, Huddle House has announced a program of relief measures being temporarily offered to franchisees to support the system head-on during this crisis. "Cox Media has been very supportive to us during this difficult time. . "In

Online Ordering 208

Online Ordering Back of House Customer Service Small Business 208

EATER

JULY 2, 2021

For front of house, what is the base pay before tips? For back of house, are tips shared? What are the available healthcare benefits? Shutterstock. NYC has allowed full-capacity dining since May 19, one of the earlier cities to do so, with places like Los Angeles, Chicago, and Austin following close behind.

Hospitality 92

Hospitality Food Safety Front of House Guest Recovery 92

KaTom

MAY 4, 2020

Still, there are recommended restaurant coronavirus safety precautions from healthcare officials, restaurant associations, and government officials that can help reduce the risk your operation will contribute to the spread of SARS-CoV-2. Front of House. Back of House. Table of Contents. Before You Open.

Front of House 64

Front of House Back of House Kitchen Safety Food Safety 64

The Restaurant Times

FEBRUARY 25, 2023

Long shifts can be painful for your feet, whether you’re running back to and from the tables to your restaurant POS system or spending the entire day standing in the back of the house. If not, slips, exhaustion, back pain, and knee issues may be their next problem. It’s not easy working in a restaurant.

Uniforms 52

Uniforms Back of House Front of House 2007 52

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. All locations will serve guests via delivery through a virtual kitchen facility.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

360Training

APRIL 16, 2020

And most importantly, how do I keep my business afloat until things go back to normal? Healthcare workers, truck drivers, and other essential workers may find the grocery shopping/cooking cycle impossible at the moment. Why Are Restaurant Workers Essential? They Feed Other Essential Workers. In the U.S., In the U.S.,

Food Supply 78

Food Supply Food Safety Kitchen Safety Supplies 78

Notch

MARCH 12, 2019

Your restaurant’s labor cost percentage is the total amount of money you spend on labor costs — including salaries, wages, healthcare, benefits and taxes — shown as a percentage of food sales. With margins so thin, it’s important to control every cost as carefully as possible. That includes the labor cost percentage for your restaurant.

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Notch

MARCH 12, 2019

Your restaurant’s labor cost percentage is the total amount of money you spend on labor costs — including salaries, wages, healthcare, benefits and taxes — shown as a percentage of food sales. With margins so thin, it’s important to control every cost as carefully as possible. That includes the labor cost percentage for your restaurant.

Front of House 52

Front of House Fast Casual Back of House Fine Dining 52

Modern Restaurant Management

APRIL 20, 2020

Feed the Front Line. ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. Healthcare workers are risking their health to protect ours, and restaurants are fighting to stay in business. This edition of MRM News Bites features ezCater, S?mrus,

Healthcare 165

Healthcare Kitchen Safety Loyalty Program Small Business 165

Modern Restaurant Management

DECEMBER 3, 2020

“I discovered PJ’s Coffee back in 2002, and have been hooked ever since,” said Wright. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. PJ’s Coffee of New Orleans plans for rapid expansion throughout Florida with hopes to bring 187 new locations within the next 10 years.

Franchise 140

Franchise Franchising Catering Online Ordering 140

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Healthcare 182

Healthcare Employee Relations Online Ordering Customer Service 182

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 205

Food Safety Mobile Ordering Kitchen Safety Online Ordering 205

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. Aramark Creates Safety Plans.

Food Safety 158

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 158

Modern Restaurant Management

APRIL 14, 2020

For every customer that orders via takeout or delivery, give them a voucher or offer a discount for in-house restaurant dining once quarantine guidelines lift. Prepare to welcome them back. Support hospital and healthcare workers. This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform.

Healthcare 181

Healthcare Front of House Social Media Website Management 181

Modern Restaurant Management

DECEMBER 14, 2021

Knowing this will continue into 2022, we are continuing to focus on implementing technology that will help on-site team members streamline and efficiently perform their work to the best of their ability. A drop in employee retention & difficulty in hiring. Supply chain : Supply chain issues will be a key challenge in 2022.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Ordermark Raises $120M in Series C Funding. Ordermark closed its $120M Series C funding round led by Softbank Vision Fund 2[1] and joined by returning investor Act One Ventures.

Online Ordering 138

Online Ordering Customer Service Seasonal Menu Food Order 138

7 Shifts

MAY 15, 2023

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. We're here to demystify payroll so you can spend more time every week growing your business and doing what you do best.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs.

Mobile Ordering 124

Mobile Ordering Kitchen Safety Online Ordering Coaching 124

Modern Restaurant Management

AUGUST 11, 2021

Additionally, the brand opened its 12th location with Great Wolf Resorts at the Manteca, California park and further strengthened its presence in the healthcare setting with locations debuting at the Oak Hill Hospital in Brooksville, Florida and UMass Memorial Medical Center in Worcester, Massachusetts. Getting Hotter at Dave's.

Franchise 178

Franchise Franchising Fast Casual Sports 178

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. In early June, we've seen diners seated come back substantially – now down 57 percent compared to pre-pandemic levels. Yelp's Economic Impact Report.

2020 178

2020 Travel Food Safety Consumer Goods 178

EATER

JANUARY 31, 2023

After a 25+ year career in the service industry, I had spent the summer leading up to the October 2017 Weinstein exposé back in my hometown caring for my mother, who was just beginning her battle against ovarian cancer. I remember the moment I first read Ashley Judd’s account of being sexually harassed by Harvey Weinstein.

Restaurant Law 95

Restaurant Law 2006 Employee Relations 2017 95

Modern Restaurant Management

MAY 12, 2020

" "It's going to be a long road back to normal," said Steven Hall. "Even In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global.

Mobile Ordering 124

Mobile Ordering Online Ordering Food Order Recycling 124