Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. Back in 2019, TouchBistro’s Annual Industry Report found that seven in 10 restaurants in the U.S. were experiencing a labor shortage. million jobs – or 12% – short of pre-pandemic levels.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Communicate with guests.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

JANUARY 11, 2021

The traditional division of labor between the front of the house and back of the house is no more, and restaurant employees have taken up responsibilities this year that they never imagined. Winterize Your Patio Seating ?? Our traffic-heavy streets are now home to ad-hoc patio seating. "Winter is coming".said

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

FEBRUARY 2, 2024

Moreover, a solid network infrastructure enables real-time communication tools to enhance coordination between the front-of-house and kitchen staff, leading to quicker service times and a more synchronized dining experience. For example, IoT devices can notify when stock is low, or equipment is not functioning optimally.

Operations 183

Operations Front of House Customer Service Customer Experience 183

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. It’s awkward because people are often unsure of the ‘right’ amount to tip, so tip amounts vary from person to person. Restaurant workers, who rely on tips to supplement their income, are torn on the subject.

FOH 221

FOH Front of House Customer Service Back of House 221

7 Shifts

NOVEMBER 12, 2020

What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team. It usually involves an orientation, paperwork collection, and training. Then, explain how you display these values at work.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. It’s awkward because people are often unsure of the ‘right’ amount to tip, so tip amounts vary from person to person. Restaurant workers, who rely on tips to supplement their income, are torn on the subject.

FOH 195

FOH Front of House Customer Service Back of House 195

7 Shifts

JULY 27, 2023

Jason Hammel opened Lula Cafe in Chicago's Logan Square neighborhood back in 1999. I think really focusing on the foundations of our origin, which is being young, and being interested in community, and connections between people. So what are the conditions that allow a restaurant to last as long as it does? So a lot of people."

Communication 195

Communication Front of House Education Back of House 195

Modern Restaurant Management

MARCH 10, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. About a Restaurant Management Platform.

Management 184

Management Management BOH Front of House 184

Modern Restaurant Management

APRIL 8, 2020

” However, we expect the initial reduction in seating capacity to be closer to 25-30 percent, not 50 percent. .” ” However, we expect the initial reduction in seating capacity to be closer to 25-30 percent, not 50 percent. Original Seating Capacity. Seating Capacity 25% Reduction. from the surface.

White Paper 209

White Paper Seating Employee Relations Back of House 209

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. This piece in your technology stack should give your customers accurate wait times based on the tables already seated and allow them to make reservations so they can plan around current capacity limits or patronize your restaurant for special occasions. Let’s come back to Henry. Contactless Technology.

Technology 198

Technology Front of House Back of House Point of Sale 198

Modern Restaurant Management

JUNE 30, 2023

Updating packaging to account for new ways of getting food from restaurant to car to house to table can increase propensity to re-order significantly. Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs.

Operations 176

Operations Mobile Ordering Customer Experience Online Ordering 176

Modern Restaurant Management

MARCH 13, 2020

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Continue to clearly communicate your plan of action to both customers and employees. Among the findings: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors.

Front of House 187

Front of House Back of House Restaurant Law Food Safety 187

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

JULY 13, 2020

While states have opened back up and businesses are navigating their "new normal," they’re now facing an uptick in COVID-19 cases. People have been both eager and hesitant to venture back out into the world as stay-at-home orders have lifted. Maintaining strict social distancing protocols is more important than ever.

Consumer Goods 212

Consumer Goods Food Safety Customer Service Hiring 212

Sling

MAY 13, 2023

Table of contents Management restaurant positions Back-of-house restaurant positions Front-of-house restaurant positions Management restaurant positions 1) Owner The owner is at the top of the restaurant positions hierarchy.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

QSR Automations

APRIL 29, 2024

That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease. From front-of-house to back-of-house, QSR Automations’ ConnectSmart® Kitchen and Host have got your back.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

7 Shifts

DECEMBER 18, 2019

January is fast-approaching, and hot lunch spots will soon be back on the mind of every highschool and college student in your area. Want to capture the hungry, back-to-school lunch crowd for January? It’s December, and the air is seasoned with the scent of cinnamon, spice, and everything nice. If you’re stuck on how to price, $9.95

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

JULY 8, 2020

contactless payment, mobile ordering, text on arrival for seating).” One year ago we walked into a Cambridge, Massachusetts restaurant for the first day of field research. Our palms were sweaty from the excitement and anxiety. People come here to get away from technology, not use it.”

Hospitality 204

Hospitality Technology Mobile Ordering Food Safety 204

Modern Restaurant Management

FEBRUARY 16, 2021

As President of the Food & Delivery segment of Novolex, I’ve had a front seat to these dramatic changes, and to the challenges facing the industry as it struggles to survive and adapt. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 221

Food Safety Recycling Restaurant Law Front of House 221

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Ever since the pandemic began, the restaurant industry has been in a sustained state of pivot. Many have started offering their menus on third-party delivery websites.

Delivery 193

Delivery Loyalty Program Download Online Ordering 193

Sante

JUNE 5, 2020

Front of the house staff should not venture into the kitchen, and they should wear masks. Wipe down all kitchen surfaces; stove knobs; door handles; bathroom surfaces; chair backs; counter-tops, and tables. Currently, restaurant seating maximizes the number of covers. What do you do about fixed seating like booths and bars?

Kitchen Safety 130

Kitchen Safety Food Truck Front of House Back of House 130

Modern Restaurant Management

SEPTEMBER 1, 2020

In many cases, operators have pared down their menus in order to cut back on costs while still serving their guest favorites. Rather, it means staying aware of what’s happening within the industry, within each state your business operates and within individual communities. Here are a few general recommendations: Stay Nimble.

Supplies 191

Supplies Seasonal Menu Back of House Magazine 191

Modern Restaurant Management

MARCH 25, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. About a Restaurant Management Platform.

Management 88

Management Management BOH Front of House 88

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Modern Restaurant Management

DECEMBER 28, 2020

Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

7 Shifts

JULY 8, 2023

10 years later, he's in the COO seat. And the driving principle behind it was to be the type of place he would work at forever given the opportunity. He joined us on The Pre-Shift Podcast, along with Chris Artinian, President and CEO of Condado Tacos. Kahn: "It was kind of a no-brainer. We're just a number. My partners are behind me.

Hiring 273

Hiring Back of House Take-out Training 273

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Sling

SEPTEMBER 23, 2021

Guests are seated and served in total darkness. Sur un Arbre Perche (French for ‘On a Perched Tree’) in Paris, France seats guests in a swing for the duration of their stay. Sur un Arbre Perche (French for ‘On a Perched Tree’) in Paris, France seats guests in a swing for the duration of their stay. Source: ConradHotels3.Hilton.com.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

Cheetah

JUNE 15, 2021

Seeking inspiration in adjusting to a new normal, we checked back with some of our favorite restaurants to see where they are now. Seeking inspiration in adjusting to a new normal, we checked back with some of our favorite restaurants to see where they are now. Alternatively, you can require all guests to wear masks when not seated.

Back of House 148

Back of House Small Business Catering Fine Dining 148

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Touch Bistro

JUNE 2, 2021

In fact, restaurant reservations and the technology that supports it is so valuable that public officials and organizations such as the American Industrial Hygiene Association (AIHA) recommend adopting a reservations-only model or call-ahead seating. These challenges are precisely why restaurant reservations software has become so popular.

Reservations 98

Reservations 2021 Online Ordering Book 98

Touch Bistro

SEPTEMBER 10, 2021

Restaurant servers (also known as waiters and waitresses) are the front of house staff in your restaurant. If you perform well under pressure in a fast-paced environment, and you enjoy working with other front and back of house staff to deliver high-quality guest experiences, we’d love to hear from you. Job Description.

Hiring 97

Hiring Front of House Fine Dining Customer Service 97

Cheetah

AUGUST 12, 2020

For the back of the house, ensure proper air flow of cooking vents. For the front of house, develop a seating plan using flexible dining room supplies. Some areas pose a particular challenge like bar seating and self-service areas. Communicate your new ordering and pickup procedures.

Front of House 78

Front of House Food Supply Back of House Seating 78

EATER

JUNE 20, 2023

We did it twice a week, bouncing in the back on our way to the pond at the edge of our property for water. Charis understands this well; as a soccer player in college, they had debilitating back pain. My first experience of gardening was a lesson in scarcity and sustenance. Still, I’d always been a willing student.

Back of House 129

Back of House Compost Insurance Sports 129