Remove Back of House Remove Coaching Remove Management
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What Does a Restaurant Coach Do? (Podcast)

Modern Restaurant Management

Did you ever wonder what a restaurant coach does? In this episode of The Main Course host Barbara Castiglia gets the answer from Izzy Kharasch, a Restaurant Coach, Chef, and owner of Hospitality Works. Now, when I work with clients, I can work with them on the front-end and the back-end.”

Coaching 180
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MRM EXCLUSIVE: New Research Reveals Restaurant Managers Are Key Ingredient in the Recipe for Staff Retention

Modern Restaurant Management

Restaurant employees play an integral role in the dining experience, representing the building blocks of delightful guest experiences, ultimately creating loyal patrons who come back for more. The presence of difficult managers (39 percent) or co-workers (37 percent) can also factor into employee attrition. So, what did we find?

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How to Improve Team Communication with Restaurant Staff and Management

7 Shifts

You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. At times, it's a civil war between your front-of-house and back-of-house teams. Table of Contents.

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COOKS AND CHEFS – SIGN YOUR WORK

Culinary Cues

Back in time, I remember a billboard in New York City’s Times Square that asked: “Would You Be Willing To Sign Your Work?” What if the chef, manager, and owner were required to do the same, in essence proclaiming they approve of the work as presented to the guest? Are you proud to present this to your teammates, manager, or guest?”

Seminar 361
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How To Run an Effective Pre-Shift Meeting

7 Shifts

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. It's a place for the managers to inspire their teams and amp up the energy for the shift ahead.

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How Restaurants Can Remain Competitive in 2021

7 Shifts

2020 was a year that the restaurant industry won’t soon forget. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 million out of work, it was nothing short of devastating. Through it all, we emerge from the year as an industry in evolution—and our restaurants need to evolve with it.

2021 370
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THE GREATEST THREAT TO AMERICAN RESTAURANTS

Culinary Cues

Thinking that the way to recover from the financial pains of a once in a century pandemic is to cut back on quality product and service and push the ceiling on pricing is short-sighted and ill-conceived as a strategy. Well then – what will? Try apathy on for size. It infects others who are easily convinced that it is the way it needs to be.