ChowNow

MAY 16, 2025

If your site is clunky, hard to navigate, or missing basic features like a prominent online ordering button, your potential customer will bounce because diners have little to no tolerance for friction or confusion when theyre looking for food. 77% of diners visit a restaurants website before they dine in or order takeout or delivery.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

ChowNow

APRIL 25, 2025

Its more than just designing a cool logo, picking a catchy name, and slapping it on everything. Its the sum of everything about your restaurant, from your menu design and decor to the tone you use when replying to comments on social media or greeting customers walking through the door. But how to brand a restaurant isnt always clear.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

7 Shifts

OCTOBER 22, 2024

Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. If your website isn’t optimized for mobile, you could be losing out on potential customers. A smooth mobile experience keeps people engaged and leads to more online bookings.

Book 195

Book Marketing Email Marketing Social Media 195

ChowNow

MARCH 14, 2025

If you want to increase order volume for your restaurant, focusing on online takeout and delivery is key. But growing online order volume isnt always easy. Many restaurants struggle with high third-party app fees, low website traffic, and clunky ordering experiences that drive customers away.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

ChowNow

JANUARY 30, 2025

Restaurant branding is not easy, but when done correctly, the reward is a packed dining room every night with a steady stream of to-go orders out the side door. Design your brands look and feel. Start by creating a cohesive design that includes your logo, color palette, and typography. Consistency builds trust.

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

ChowNow

FEBRUARY 13, 2025

77% of diners look at a restaurants website before going out to eat or ordering takeout or delivery. If you dont have a website, that means over three-quarters of the people near your restaurantyour potential customerswill never come in or place an order because they have no way to find you when theyre looking for a place to eat.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

ChowNow

APRIL 4, 2025

Instead of giving up control to outside platforms, some restaurants are shifting to a more direct approach: first-party ordering. This means customers place orders through your own website or appnot a third-party platform. First-Party vs. Third-Party Ordering: Whats the Difference? What is third-party ordering?

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

ChowNow

MAY 30, 2025

The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Are you trying to increase your direct online ordering ? Rewarding customers for ordering direct creates long-term habits that boost your sales.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. A strong online presence means more visibility, more orders, and, ultimately, more revenue.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

FEBRUARY 28, 2025

Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones. Why Every Restaurant Needs an Online Ordering System The answer is simple: to stay competitive.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

MAY 30, 2025

The report also includes additional key industry insights, including: Delivery sales and transactions increased industry-wide despite economic uncertainty: Kiosk as a channel is up 27 percent YoY and 49 percent since 2020, and mobile is up 21 percent YoY and 368 percent since 2020. billion in 2024 and is anticipated to rise at a CAGR of 3.74

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

MARCH 21, 2025

In this article, you will learn: How to define your restaurants target market to guide your business decisions. A restaurant target market is the specific group of customers your restaurant is designed to attract. Climate & Seasonality: Does the weather impact what people order or when they dine out? Why does this matter?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

The Rail

DECEMBER 2, 2024

In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. Real-time order tracking.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Restaurant Business

JUNE 17, 2025

That model allows the chain to invest more labor in the kitchen, where car-friendly salads and wraps are made to order. Entrée salads can be ordered as a wrap for drivers to eat one handed, for example. Side salads are designed for the car cup holder. View All Articles by This Author Want breaking news at your fingertips?

Fast Casual 161

Fast Casual Leadership Mobile Ordering Casual 161

ChowNow

MAY 2, 2025

Choose a User-Friendly Email Platform The best email marketing tools make it easy to design, send, and track your newsletters without needing any sort of technical skills. Choose an online ordering system that helps you collect emails, and ask in-person diners if theyd like to join your list when they pay.

Email Marketing 195

Email Marketing Loyalty Program Seasonal Menu Social Media 195

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

APRIL 20, 2022

This is what we discuss in this article. Order-Only Automats: Pros and Cons. Perhaps the most common places to spot order-oriented automats are fast-food chains like McDonald's, Burger King, and others. These machines allow customers to order food without talking to anyone until the moment of collection.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

ChowNow

MARCH 27, 2025

In this article, youll learn: How to factor in costs, competition, and customer expectations Which pricing strategies work in a real-world restaurant setting How to test and tweak prices without losing loyal guests Lets get started so you can make smarter pricing decisions that support both your bottom line and your guest experience.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. When the server initially comes to the table, drinks should be ordered. Within ten minutes of ordering the drinks, food should be ordered.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

7 Shifts

OCTOBER 28, 2024

In this article: How to calculate your profit margin for your bar What is the average profit margin for bars? Aside from price, menu engineering also involves looking into its design. Review your inventory and spot areas where there’s over-ordering and spoilage, especially for perishable items like food and garnishes.

Merchandise 195

Merchandise Point of Sale Seasonal Menu Bar 195

Modern Restaurant Management

APRIL 2, 2020

This fund is designed to help those struggling employees.” Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. restaurants.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. Mobile Apps and Data. This means offering streamlined menu options, contactless delivery, as well as real-time order tracking.

2021 286

2021 Mobile Ordering Food Food Safety 286

Lavu

APRIL 25, 2025

One of the most effective tools for achieving this is mobile inventory management. In this article, well explore how mobile inventory management is transforming the way restaurants operate and how it can boost your restaurants performance in 2025 and beyond.

Inventory 78

Inventory 2025 Management Management 78

Modern Restaurant Management

DECEMBER 23, 2019

A portion of this article is included as a chapter in a new, 90+ page eBook – How to Start a Business from Scratch: Build a Successful Business and Turn Your Ideas Into Money. Customers should experience your brand consistently whether they’re on social media, a mobile delivery app, your website or in your restaurant.

Social Media 334

Social Media Customer Experience Customer Service Small Business 334

Lavu

MAY 5, 2025

Lavu offers a cloud-based POS designed specifically for restaurants, helping streamline everything from front-of-house orders to back-of-house reporting. In this article, well explore why so many restaurants are switching to Lavu POS and how its helping them improve efficiency, reduce errors, and deliver a better customer experience.

POS 78

POS Operations Mobile Ordering Cash Management 78

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

ChowNow

FEBRUARY 27, 2024

In today’s world, that means their mobile devices. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? Here are some tips and tools to help you get started.

Marketing 195

Marketing Mobile Ordering Email Marketing Online Ordering 195

Modern Restaurant Management

SEPTEMBER 25, 2020

We’ll share his answers with you in this article, along with our top reasons why a food truck makes the perfect gateway to opening a restaurant. While you’ll likely want to hire someone to help take orders, you can realistically manage with a single part-time employee. Why Is a Food Truck a Smart First Step?

Food Truck 445

Food Truck Food Food Safety Customer Service 445

ChowNow

JULY 17, 2024

In this article, we’ll walk through a comprehensive guide on how to write an operations plan for your restaurant, complete with examples. Server: Take orders, serve food and beverages, and provide customer service. Check out this article for additional job descriptions of key team members.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

ChowNow

JUNE 20, 2024

Specific benefits of SEO for restaurants include: More Website Traffic and Increased Online Orders When people are looking for a place to eat, they usually go on their phones or computers for research. This includes faster load times, a mobile-friendly design, and easy navigation. Learn more about local search in this article.

SEO 195

SEO Social Media Website Management Mobile Ordering 195

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. In 2022, Just Salad will expand its award-winning Reusable Bowl Program to digital orders and offer participating customers loyalty rewards in its mobile app, further encouraging sustainable eating on the go.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

JANUARY 15, 2021

The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home. Quick service customer transaction declines bottomed out in April with a decline of -35 percent versus year ago, but quickly improved as shelter-at-home orders were lifted.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Lavu

JUNE 13, 2025

This article breaks down the top seven benefits of going cashless and how making the switch can boost efficiency and profitability in your restaurant. With cashless options such as credit cards, mobile payment apps, and contactless payments, customers can make quick and hassle-free payments, reducing wait times at the point of sale.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

EATER

MAY 5, 2023

Now, McDonald’s and other fast food and fast casual giants are betting on the “digital kitchen” — sleek, compact stores that harness automation and digitalization to have diners ordering through mobile apps or digital kiosks — to get diners in and out in record time.

Fast Casual 284

Fast Casual Food Food Order Mobile Ordering 284

EATER

MAY 26, 2021

Tea rooms declared themselves with roadside signs, advertised in early guidebooks, and occasionally employed eye-catching mimetic designs like a giant steam-spouting rooftop coffee pot. Some of these restaurants also operated as inns or offered outdoor sleeping porches in the summers. Many sold folksy home decor and souvenirs, too.

Back of House 329

Back of House Advertising Travel Small Business 329

Social Hospitality: Restaurants

SEPTEMBER 27, 2018

Other restaurants — especially in fast food — adopted mobile payments. Customers can order food and pay through an app or online service. With VR, everything is done digitally, so trainees don’t touch or interact with actual food orders or other items. Here are four examples. IoT and Bluetooth Sensors.

Take-out 186

Take-out Technology Mobile Ordering Customer Experience 186

Qu

NOVEMBER 25, 2024

New Online Ordering 70% of guests prefer ordering directly from restaurants 1 , and guest expectations for fast, seamless digital experiences have never been higher. As the demand for efficient online ordering solutions continues to grow, many restaurants struggle to keep up.

Online Ordering 52

Online Ordering Front of House Mobile Ordering Food Order 52