7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! If you evaluate all of your staff at the same time, publish an announcement in your team communication tool to let employees know that it's a performance review season.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. Communicating the new schedules was another logistical nightmare. was a pain.

Operations 370

Operations Book Communication Small Business 370

Modern Restaurant Management

JULY 5, 2023

This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability.

Hospitality 161

Hospitality Customer Experience Loyalty Program Customer Service 161

Modern Restaurant Management

JUNE 23, 2022

Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Fast forward to 2022.

Food 178

Food Food Safety Front of House Fast Casual 178

7 Shifts

APRIL 30, 2021

In the restaurant business, communication is at the core of success (7shifts Team Communication App can help with that). If you don't already, it may be wise to set up video surveillance of your POS system. There are a number of simple preventative measures to ensure that intentional time theft is nearly impossible.

Restaurant Law 370

Restaurant Law White Paper Cash Management Small Business 370

BNG Point of Sale

NOVEMBER 20, 2020

POS systems are devices used by waiters and managers to place orders at tables, online, and communicate them to the kitchen. POS systems also aid your restaurant with online orders, helping customers place orders for pickup or delivery. What is a restaurant ordering system? It even allows for credit card payment.

POS 52

POS Ordering Mobile Ordering Online Ordering 52

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. For example, one of the most effective technological changes has been the implementation of point of sale (POS) systems and digital signage in coffee shops. Communication technologies have been integral to our team,” he adds. “If Read on to learn more.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

The Restaurant Times

FEBRUARY 14, 2021

This article discusses how restaurants can enhance customer loyalty by customizing their online ordering system. . Next, integrate it directly with your POS. That is why you need to focus on maintaining an effective communication flow. Invest In A POS Software For Seamless Interaction. Optimize Online Ordering Management.

Online Ordering 98

Online Ordering Ordering Mobile Ordering Social Media 98

7 Shifts

MARCH 27, 2020

Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool. Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Sling

MAY 9, 2023

In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Focus on working on your people skills, the way you communicate, and your leadership style. You may need to upgrade your POS system to speed up the customer payment process.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Sling

JULY 31, 2023

1) Sling Sling is an all-in-one platform for staying on top of everything related to employee scheduling, time tracking, and communication. You can schedule your staff and use basic communication features for free, plus get a risk-free, 15-day trial of all of Sling here. 8) Partender Partender is an inventory and ordering tool.

2023 78

2023 Bar Management Management 78

Ken Burgin

JUNE 22, 2022

We use Lightspeed for our POS, back-of-house kitchen production & stock take software. Sales are visible to managers and communicated to all staff. Wait times based on production areas are regularly communicated to managers and the time of day sales – this is very helpful with staffing.”

Equipment 68

Equipment Website Management Back of House Online Ordering 68

The Restaurant Times

JULY 14, 2020

This article will discuss how you can optimize your customer’s online ordering experience, earn customer loyalty, and increase your business in myriad ways. For a restaurant to be successful, maintaining an effective communication flow is necessary to build customer loyalty. Invest In A POS Software For Seamless Interaction.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

The Restaurant Times

JUNE 9, 2020

In this blog article, we include the following: . Ways to communicate your restaurant closure with staff. Integration With POS . Integrating with POS is another major feature that you should be looking for in your software. Quick Communication Within Staff Members.

Mobile Ordering 81

Mobile Ordering Communication POS Delivery 81

Qu

MARCH 31, 2023

This article is the first of a two-part series distilling the most important findings from the our 4th Annual State of Digital Report. They should be unafraid to take accountability for their actions and prioritize open, honest communication. That’s why we’re dubbing 2023 The Year of Efficiency.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Apicbase

MARCH 28, 2024

In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Front of House Technology POS (Point of Sale) Systems are software and hardware that process orders and payments and manage transactions.

Back of House 52

Back of House FOH BOH Front of House 52

Apicbase

MAY 8, 2024

’ This article explores MarketMan’s features and assesses their suitability for different restaurant types. This allows you to improve communication between locations and transfer items. We also analyse customer feedback from platforms like G2 and Capterra to highlight the pros and cons users have encountered.

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

The Restaurant Times

NOVEMBER 10, 2021

In this article, you will discover some of the things that may be missing from your existing online ordering system. . To have the most seamless experience, look for an online ordering system that interacts smoothly with your POS system. With a good POS system, you can offer loyalty programs that will boost your revenue even more.

Management 52

Management Management Online Ordering Loyalty Program 52

Sling

MAY 13, 2023

In this article, we discuss the most common restaurant positions so you’ll have a better idea of who you need to hire for your business. They are tasked with receiving customer orders, entering them into the POS system, handling payment, and providing change.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

MBB Hospitality

FEBRUARY 17, 2021

While it may not be visible to customers the computer system provides communication and ease of use to your workers, and communication is where customer issues start to arise. This article discusses a few of the most popular restaurant point of system, or POS, available on the market today and there advantages.

Point of Sale 52

Point of Sale Online Ordering POS Loyalty Program 52

Ken Burgin

FEBRUARY 29, 2020

I wrote a fairly lengthy article back in 2001 , with advice on how to manage the effects on small businesses – it still holds up well. Plus some thoughts last month on the need for a 2020 Plan B. Now we can see another recession unfolding in front of us.

2020 88

2020 2001 2007 2009 88

The Restaurant Times

FEBRUARY 18, 2022

Maintaining inventory of groceries and supplies, stocking ingredients, and equipment along with placing the order on your POS (point of sale) software. Excellent communication skills : Your night shift chefs also need to address guests and co-workers politely, using appropriate and professional language. Check The Mental Abilities.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Hot Schedules

SEPTEMBER 18, 2020

Available on all mobile and web apps, this short health survey enables your team to communicate their health status before entering the workplace, unlike POS alternatives. If you would like to implement the HotSchedules Health Survey for your team, look at this collection of articles to learn how. VIEW ARTICLES.

Employee Relations 148

Employee Relations Leadership Customer Service Demo 148

Goliath Consulting

MARCH 19, 2021

According to Theresa Navarra from Upserve, a restaurant POS and management software company based in Providence, RI, this is especially true for restaurant industry workers who face a high degree of stress every day (5). You can read more about what work culture is and how you can make a great one in our previous blog article here (17).

Recruiting 78

Recruiting Small Business Magazine Hiring 78

Touch Bistro

JUNE 2, 2021

In this article, we’ll cover everything you need to know about reservation systems ahead of your restaurant reopening, including: What restaurant reservation software is The benefits of reservation software in the wake of COVID-19 How an online reservations program can keep staff and customers safe as you reopen. Two-Way Communication.

Reservations 98

Reservations 2021 Online Ordering Book 98

Ken Burgin

MARCH 14, 2020

Watch your shop with video security, and keep track of sales via your POS system’s online reporting. Boost your customer communication with more and better social media posts, including regular Facebook Live. Plan new menus and events with simple project management systems like Asana (free version) or Trello (also free).

Webinar 78

Webinar Social Media Online Ordering Training 78

The Restaurant Times

AUGUST 4, 2020

In this article, we will discuss the essential steps to implement contactless food delivery in your restaurant. . Track the order status via your POS system and immediately prioritize it based on the time it was received so that the delivery executive can be assigned accordingly for delivery. . Communicate Via Social Media.

Delivery 72

Delivery Online Ordering Kitchen Safety Food Safety 72

Hot Schedules

MAY 7, 2020

Your employees could simply be inactive or maybe they need to be “rehired” and added back into HotSchedules and your POS. Solve this problem quickly and easily by pointing your team to this article on recovering your credentials. We’re consolidated a few communication best practices that can help you maintain a strong connection.

Employee Relations 78

Employee Relations Blog Customer Service POS 78

Modern Restaurant Management

MARCH 31, 2020

In this article, we'll look at why cybersecurity is important in the restaurant business, and how you can protect yourself from cyber attack. At around the same time, 160 Applebee’s restaurants found malware on POS systems. Why Is Cybersecurity Important for Restaurants?

Website Management 167

Website Management Retail Small Business Online Ordering 167

Izettle

SEPTEMBER 1, 2020

In this article we identify the first thing you should be thinking about – safety. A contactless payment – sometimes described as a NFC (Near-field Communication) payment – is a fast and secure method for people to buy products and services using their debit, credit, or smartcard/chip card. Safety first. What is contactless payment?

Mobile Ordering 98

Mobile Ordering Point of Sale Online Ordering Small Business 98

Sling

APRIL 27, 2023

In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business. Restaurant operations management is essential for the long-term health of your business. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Sling

SEPTEMBER 13, 2022

Or maybe you have to say no to updating your POS software while you iron out some problems in your sales flow. Instead of spreading a negative attitude, work on keeping a positive attitude at all times and communicating that to your team and your customers. 19) Communicate well. 11) Demonstrate stability for your employees.

Retail 144

Retail Management Management Point of Sale 144

BNG Point of Sale

MARCH 9, 2020

If you’re new to the business, a “point of sale” or POS system is a piece of technology in which hardware and software components are used to take payments from customers. A POS system includes the entire network of systems that come together to manage the transaction process for a business. The basics of a POS system.

Point of Sale 95

Point of Sale POS Loyalty Program Inventory 95

Deliverect

AUGUST 15, 2020

POS providers offering ordering services. Since 2010, TouchBistro has built up a name as the iPad POS specialist, offering portable restaurant ordering and payment solutions via tablets. As one of the leading POS providers, it has made the move to offer all kinds of ordering services that integrate seamlessly with its POS hardware.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

The Restaurant Times

MARCH 31, 2021

This article will discuss why having an automated KOT printing system is a must-have for your restaurant business. The method of accepting orders directly via the POS is quite simple. With an automatic KOT printing system, as soon as the order is punched into the POS, a KOT is printed in the kitchen in real-time. Ease Of Use.

Online Ordering 52

Online Ordering POS Customer Service Food Order 52

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. Indeed, they have been around for over a decade: a NYT article from 2019 dates them back at least to 2013. Interestingly, in the article, “ghost kitchens” is enclosed in quotation marks, meaning that the term was new at the time.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

ChowNow

FEBRUARY 27, 2024

You’re probably reading this article from one right now. START A RESTAURANT TEXT MARKETING CAMPAIGN Texting is the most used form of communication for people under 50. Here are good places to start: Point-of-sale: Most restaurants have no idea how valuable all their POS data can be. Why mobile marketing for restaurants?

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78