Modern Restaurant Management

FEBRUARY 28, 2020

Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. The pymnts.com article notes: “More than three-quarters of U.S. Connected devices make shopping an everyday part of the everyday consumer experience.

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Marketing Fast Casual Entertainment Article 420

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. Customers – 5 points This is both the smallest category and potentially the least relevant for a restaurant looking to be a B Corp.

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Certification Fast Casual Government Front of House 221

ChowNow

MARCH 21, 2025

Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. In this article, you will learn: How to define your restaurants target market to guide your business decisions. Key customer factors that influence dining preferences, from demographics to behavior.

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Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

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Food Food Safety Front of House Fast Casual 474

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. The industry is evolving fast, and simply relying on word-of-mouth or foot traffic isnt going to cut it.

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2025 Marketing Email Marketing Operations 195

ChowNow

MAY 9, 2025

Well-written menu descriptions dont just tell guests whats in a dish; they entice customers, set the tone for your brand, and can increase sales. The best restaurant menu descriptions help customers understand what the dish is and why theyll love it. Fortunately, you dont need to be a professional writer to pull this off.

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Menu Dietary Restrictions Online Ordering Mobile Ordering 195

ChowNow

MARCH 27, 2025

Menu pricing isnt just about covering costsits about finding that sweet spot where profitability, customer perception, and operational reality meet. Too high, and youll drive customers away. High-end restaurants can charge more for the experience, leaving wiggle room for a higher food cost percentage.

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Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. ” Curry Up Now Adds Incentives LTO.

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Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete.

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Online Ordering Customer Service Fast Casual Recycling 508

Goliath Consulting

JUNE 15, 2021

We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1). Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. You can read our original article here (10).

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Supplies Food Supply Front of House Fast Casual 414

The Rail

DECEMBER 2, 2024

By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. If so, you’re not alone.

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Delivery Food Loyalty Program Food Order 147

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. If you have a bustling restaurant, having faster table turnover is one of the best ways to increase both revenue and customer satisfaction.

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Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. In April, the segment’s customer transactions declined by -70 percent compared to year ago, and improved its declines to -30 percent in December.

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2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. Most popular items searched: while restaurants and bars were closed, we can see that diners are searching for a way to bring home the full dining experience. pinot grigio.

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2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. This was the top craving identified in the sixth wave of the Consumer Coronavirus Behavior research conducted by TheCustomer, Brand Keys, the New York-based brand loyalty and customer engagement consultancy, and Suzy, the on-demand research software platform.

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Food Safety Front of House Back of House Seating 511

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

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Fast Casual Food Food Order Mobile Ordering 284

Future Food

MARCH 5, 2025

Well before the architect or interior designer is engaged, the strategy for the project should be robustly structured with key strategy drivers that shape the food and hospitality experience for the target market. Competitive Market : understand where you sit within the competitive landscape and take advantage of gaps!

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Fast Casual Fine Dining Customer Experience Customer Service 78

Future Food

MARCH 6, 2025

Well before the architect or interior designer is engaged, the strategy for the project should be robustly structured with key strategy drivers that shape the food and hospitality experience for the target market. Those who already treat themselves to high end dining experiences spend more. Tough times call for more comfort food.

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Fast Casual Fine Dining Customer Service Customer Experience 78

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts.

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Management Management Document Hiring 370

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1 percent at hotels.

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2019 Compost Mobile Ordering Online Ordering 322

ChowNow

SEPTEMBER 6, 2024

Your staff not only affects the day-to-day operations but also plays a major role in the customer experience and long-term success of your restaurant. Improves Customer Experience A cohesive team can deliver consistent, high-quality service, which translates into happy customers.

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Hiring FOH Recruiting Fine Dining 195

EATER

OCTOBER 28, 2020

Usually, in casual restaurants like this (where there is typically just one course), the finger bowl appears on the table right after an order is placed. But in just a few months, this everyday dining object, still used across South Asia in establishments both fancy and casual, had taken on an illicit feeling thanks to the pandemic.

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Fast Casual Customer Service Dine-in Casual 261

Sling

NOVEMBER 11, 2019

Means by which the food is served to the customer. In this article, the restaurant-management experts at Sling introduce you to the most common types of restaurants so you can plan your business accordingly. Fine dining restaurants offer diners an upscale meal experience often comprising several courses (e.g., 3) Fast Casual.

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Fast Casual Fine Dining Food Truck Casual 104

EATER

JANUARY 28, 2022

The rest of her income came from tips, which could vary widely depending on the day of the week or the whim of the customer. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. . — during her six years at Seasons 52 Wine Bar and Grill in Memphis, Tennessee.

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Cash Management Restaurant Law Employee Relations Food Supply 246

Qu

MARCH 28, 2025

Restaurants are no longer merely adopting technology; they’re driving transformative changes that will redefine customer experiences and operational efficiency across industries. This distributed approach creates resilience while enabling the speed and intelligence needed in today’s fast-paced restaurant environment.

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Fast Casual Technology Point of Sale Mobile Ordering 52

Qu

NOVEMBER 25, 2024

New Online Ordering 70% of guests prefer ordering directly from restaurants 1 , and guest expectations for fast, seamless digital experiences have never been higher. Not only does this hinder the guest experience, but it also puts businesses at risk of non-compliance with accessibility regulations.

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Online Ordering Mobile Ordering Front of House Food Order 52

Restaurant Clicks

JUNE 27, 2021

Finding the best seafood in any city is an absolute must to enhance your dining experiences. A casual seafood restaurant serving up spectacular food, Quarterdeck has so many fingerlicking good options. Featured on the Wine Spectator list, the emphasis is on knowledge of drink pairings and wonderful customer service. Their crabs!

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Fast Casual Reservations Casual Outdoor 126

Sling

JANUARY 22, 2021

In this article, the food-service-management experts at Sling discuss the popular restaurant concepts and help you choose the one that’s right for you. 1) Fast Casual. 2) Fast Food. 2) Fast Food. The fast food restaurant concept attracts diners because of its price, convenience, and speed. 3) Food Truck.

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Fast Casual Fine Dining Food Truck Casual 78

Black Box Intelligence

MARCH 10, 2020

While casual dining’s YOY dine-in comp sales in Texas improved by almost 11 percentage points compared with the previous week, the improvement for fast casual and quick service were a much lower 3.4 Upscale casual improved beverage by 3 percentage points and fine dining by an industry leading 14 percentage points.

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Point of Sale Guest Recovery Fine Dining Fast Casual 124

Restaurant Clicks

SEPTEMBER 25, 2021

Hard Times Cafe is a casual dining environment which has decor that is meant to be reminiscent of a chili parlor during The Great Depression. Their restaurant is beautifully fragrant, and conjures up a perfect storm of a dining experience where you will want to stay for hours. Many customers in the Washington, D.C.

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Sports Fast Casual Online Ordering Social Media 94

Sling

JANUARY 4, 2023

In this article, we give you the definitive answer to the question, “What is a bistro?” Casual dining. Fast casual. Bistro vs. fast food. Fast food restaurants are significantly less formal than bistros and usually focus on price, convenience , and speed. Table of contents. Ghost restaurant. And many others.

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Fine Dining Fast Casual Seating Food Order 78

Lavu

JANUARY 21, 2020

One of the major factors that can detract customers from your restaurant is long lines and long wait times. Customers want to make their orders and have their food delivered as fast as possible. It makes the food ordering process more efficient and eliminates customer frustration over waiting in line to place their orders.

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Fast Casual Point of Sale Customer Service Food Order 78

Future Food

SEPTEMBER 8, 2024

This local strategy requires a shift to prioritise a hospitality experience over just a generic paint by numbers F&B amenity. Contemporary centres have expanded their success metrics from the size of the retail spend to now include the overall experience metrics. Its less about what they have, than what they do.

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Hospitality Influencer Food Retail 78

Lavu

NOVEMBER 11, 2019

Although Hart admits that several customers were annoyed at first when their cash was not accepted, they seemed to understand once the reason was explained. While 20% to 25% of Park Café’s sales were paid for in cash before the switch, Hart estimates that just 5% or 10% of customers paying in cash didn’t have a card.

Cash Management 101

Cash Management Point of Sale Fast Casual Café 101

Future Food

SEPTEMBER 6, 2023

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living.

Hospitality 78

Hospitality Loyalty Program Food Retail 78

360Training

JANUARY 14, 2020

In this article, we’re going to focus on the “restaurant server” position in food service, also known as waitstaff (waiters and waitresses). fast food with no table service) or through a non-server position like dishwashing or bussing tables. Can You Become a Waiter or Waitress with No Experience? Absolutely!

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Restaurant Law Certification Food Safety Kitchen Safety 78