Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

NOVEMBER 22, 2021

In this article, you'll learn how to get a business loan for your restaurant so you can make your dream of starting or growing your restaurant a reality. Customer Analysis : discuss the types of customers you will attract and serve. Starting a successful restaurant requires passion, hard work and persistence. Table of Contents.

Document 393

Document Small Business Cash Management Take-out 393

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. ” NCR wants to help its restaurant customers during this difficult time. restaurant employees financially impacted by the coronavirus crisis.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

ChowNow

JULY 30, 2024

Understanding and monitoring key restaurant metrics can help your management team make informed decisions, improve your profitability, and ensure your restaurant’s long-term success. Sales revenue reflects your restaurant’s ability to attract and serve customers, serving as a foundation for many other financial calculations.

Cash Management 195

Cash Management Point of Sale Inventory Loyalty Program 195

7 Shifts

AUGUST 18, 2024

Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. This could be a good choice if you find a business that is already established and has a loyal customer base. These elements need to work together to ensure your customers understand what you're about.

Bar 370

Bar License Email Marketing Customer Service 370

Perfect Daily Grind

MAY 25, 2025

Many are facing the difficult decision to raise their retail prices , seeking new ways to streamline operations and manage cash flow more effectively. I spoke with Dajo Aertssen at Cafés MUDA and Jens Crabbe at MOK Coffee about their experience working with Stronghold machines. One solution is roasting coffee in-house.

Café 78

Café Pricing Management Management 78

Perfect Daily Grind

MAY 28, 2025

You may also like our article on why price volatility means roasters’ priorities are shifting. However, convincing customers to pay consistently higher prices has its challenges. While higher prices can risk alienating some customers, they also reflect the reality of doing business in an increasingly costly environment. “We

Retail 78

Retail Pricing Café Consumer Goods 78

Perfect Daily Grind

JUNE 1, 2025

You may also like our article on why roasters and coffee shops need to strategise menu pricing. Balancing price with quality Roasters everywhere now face the difficult decision of balancing price hikes with retaining customers. As consumers are paying more, coffee is increasingly perceived as a premium product,” he adds.

Point of Sale 78

Point of Sale Pricing Equipment Café 78

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. Cleaning server duties Cleaning is critical to passing health inspections and making your restaurant appealing to customers. Server side work duties are just as crucial as primary duties.

FOH 195

FOH Management Management Cash Management 195

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. MBLM also further analyzed the industry in an article entitled, “ Fast Food & COVID-19. pinot grigio.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Lavu

MAY 5, 2025

From faster service to real-time inventory tracking, modern restaurants need more than just a cash registerthey need a system that adapts to their workflow. In this article, well explore why so many restaurants are switching to Lavu POS and how its helping them improve efficiency, reduce errors, and deliver a better customer experience.

POS 78

POS Operations Mobile Ordering Cash Management 78

Lavu

NOVEMBER 30, 2024

This article breaks down how to manage ingredient costs, reduce waste, and optimize menu pricing using modern tools like POS systems. Factors like raw ingredient costs, portion sizes, waste management, menu pricing, and preparation expenses all contribute to keeping Cost of Goods Sold (CoGS) below 31% of revenue [3].

POS 78

POS Waste Inventory Cash Management 78

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. There are flyers and social posts to promote takeout offerings, and signage to instruct customers on food pick-up policies. looks to flatten the curve.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

7 Shifts

SEPTEMBER 9, 2019

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Charging Your Restaurant Employees Restaurateurs in New York cannot charge employees for “breakages, cash shortages, fines, losses to the business, [or] charges for check replacement.”

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

Perfect Daily Grind

FEBRUARY 28, 2023

To do this, they need to carefully manage and rotate their stock of green coffee. You may also like our article on whether you can freeze green coffee. In simple terms, green coffee rotation is done in two ways: When roasters sell previous harvests of a particular coffee to customers and then purchase a new harvest of the same coffee.

Cash Management 207

Cash Management Seasonal Menu Inventory Management 207

7 Shifts

OCTOBER 20, 2022

In this article, we'll explain how tip pooling works in different states and what restaurant owners and operators can do to follow the laws. Disclaimer: The information in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Table of Contents. Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

EATER

JUNE 28, 2024

Costello says for a while the packaging line didn’t have a packaging manager, and the workers were collectively working to get the product out. “I Surely many of us have fantasized about what good we’d do with such an astronomical amount of cash. It might be old, it might be given up on.

Brewery 353

Brewery Back of House Food Safety Consumer Goods 353

Harbor Touch

MARCH 2, 2025

If you manage a restaurant or sling plates as a server, youve probably noticed tech creeping into every corner of the industry. The Internet of Things (IoT) isnt just a buzzword; its changing how restaurants run, from keeping customers happy to making life easier for you and your team. Thats AI at work. Thats no accident.

Communication 78

Communication Operations Back of House Inventory 78

EATER

JANUARY 28, 2022

per hour — the lowest legal cash wage in the U.S. The rest of her income came from tips, which could vary widely depending on the day of the week or the whim of the customer. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management.

Cash Management 246

Cash Management Restaurant Law Employee Relations Food Supply 246

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Research to understand your customers.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

The Rail

JUNE 19, 2023

You can create a unique dining experience based on your traditions, culinary ambitions, and choice of dining atmosphere. One strategy that can be particularly impactful is to build a customer-centric brand. A truly customer-centric restaurant brand reflects this. This doesn’t just mean accepting debit or credit cards.

Dietary Restrictions 147

Dietary Restrictions Customer Experience Social Media Customer Service 147

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. Because you are a customer facing business, and you want to provide the best overall customer experience to your diners, a POS system is a vital tool in your operational and marketing arsenals.

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

Restaurant Engine

MAY 14, 2025

Celebrate your customers with loyalty programs and grow your retention rate. Even more compelling, Metrobi also found, Customers would increase their spending at a restaurant by 35% if it offered a compelling loyalty program. In this article, we look at why rewards matter and how to go about setting a program up.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

The Restaurant Times

SEPTEMBER 30, 2021

Running a restaurant comes with long and short-term problems that will exhaust you if you don’t have any assistance or prior experience. The restaurant management ecosystem now covers every aspect of restaurant operations, allowing you to focus your time and energy on the quality of your cuisine and customer service.

Management 98

Management Management Cash Management Front of House 98

Lavu

NOVEMBER 11, 2019

Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash. Hart is considering ways to accommodate customers without credit or debit cards.

Cash Management 101

Cash Management Point of Sale Fast Casual Café 101

Sling

SEPTEMBER 13, 2022

Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. Retail management 101 Master these skills one at a time. Retail management 101. That’s where we can help.

Retail 144

Retail Management Management Point of Sale 144

Restaurant Clicks

SEPTEMBER 18, 2020

By managing to successfully run a food truck, you cut a lot of maintenance, utility, and wage expenses that come with owning a restaurant. Just because you have a strong concept in your head, doesn’t mean that there’s customers willing to buy your concept. The logo is the cornerstone of the entire branded experience.

Food Truck 131

Food Truck Food License Social Media 131

Rocket Fuel

NOVEMBER 13, 2024

In this article, we’ll take a look at what EWA is, why it’s important to your employees, and how restaurant owners can partner with experts to make EWA implementation relatively fast and simple. In fact, for one Wendy’s franchise , introducing EWA reduced cash-till theft by 80%.

Employee Relations 52

Employee Relations Front of House Back of House Franchising 52

The Restaurant Times

FEBRUARY 16, 2021

The restaurant technology trends mentioned in this article will help restaurants to stay competitive and be able to better align better with any unforeseen changes or upcoming trends in the year 2021. . From a cash flow point of view, it’s also more efficient. Customers can request bills on their mobiles, and also pay via digital apps.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. In this article, we look at how to tell if you should start catering. The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? tweet this).

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

BNG Point of Sale

SEPTEMBER 24, 2020

The truth is, point-of-sale systems have come a long way, so here’s a brief overview of all the ways they can help you manage your business. It is a cash register, processes credit cards, debit cards, checks, cash, and even Paypal and Venmo funds. What is a POS system? Using a point-of-sale system.

Point of Sale 98

Point of Sale Mobile Ordering Cash Management POS 98

BNG Point of Sale

OCTOBER 26, 2020

You can select from hardware solutions from stationary terminals to tablets, phones, table-side ordering, and online payment processing, giving you more power to achieve faster sales and meet customer demand. Our software POS systems are easy to use, helping you experience their benefits immediately. reservation management.

POS 98

POS Point of Sale Online Ordering Loyalty Program 98

OpenTable

SEPTEMBER 27, 2020

Every week we’re rounding up some of our favorite articles with trends and tidbits from the world of restaurants. From special-occasion celebration boxes and custom insulated tote bags to at-home private chefs, get inspired by these next-level experiences. Tell us: what made your reading list this week? … Read more.

Kitchen Safety 78

Kitchen Safety Hospitality Food Safety Cash Management 78

BNG Point of Sale

OCTOBER 26, 2020

You can select from hardware solutions from stationary terminals to tablets, phones, table-side ordering, and online payment processing, giving you more power to achieve faster sales and meet customer demand. Our software POS systems are easy to use, helping you experience their benefits immediately. reservation management.

POS 97

POS Point of Sale Online Ordering Loyalty Program 97

Perfect Daily Grind

AUGUST 1, 2019

Some customers don’t leave a tip unless the service is exemplary. To learn more about how much customers tip their barista, what motivates them to do so, and how much of a difference tips make to the barista, we asked for your input. Some commenters feel that it’s enough to support the business through their regular custom.

Customer Service 128

Customer Service Café Customer Experience Small Business 128

Margin Edge

SEPTEMBER 7, 2021

There are a lot of articles out there talking about what to look for in a restaurant management system (RMS), but nearly every article focuses on different software tools that fix individual restaurant problems instead of a comprehensive, all-in-one solution for holistic management. Invoice Management and Categorization.

Management 98

Management Management Inventory POS 98