Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024. labor costs at 3 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

EATER

AUGUST 10, 2021

Restaurant owners have, for months now, been quoted in articles and TV news hits decrying the ongoing labor shortage, blaming the enhanced unemployment benefits enacted during the pandemic for disincentivizing returning to work. These companies could certainly afford to pay their line-level employees higher wages to entice them back to work.

Front of House 261

Front of House Back of House Employee Relations Small Business 261

7 Shifts

FEBRUARY 11, 2020

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. At its peak, Seattle boasted an impressive 3,000 restaurant locations. Just here for an overview of Seattle’s Fair Work Week Law?

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Social Hospitality: Restaurants

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros. ” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States. Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle Shares Stories of Happiness.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Lavu

MAY 23, 2025

Whether you’re a first-time entrepreneur or expanding into the deli space, this article will help you start strong. Related: The Essential Guide to Restaurant Inventory Management Software 3. Related: 8 Factors to Consider When Choosing a Restaurant POS System 4. Start by identifying who your ideal customer is.

2025 78

2025 Employee Relations Tip Distribution POS 78

Modern Restaurant Management

JULY 30, 2021

Furthermore, a recent study by SaverLife sponsored by the FINRA Foundation found that savings balances above just $250 are correlated with increased housing security, ability to pay utility bills, and avoiding high-cost borrowing. It’s one more way we can show how much we care about our employees.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

EATER

APRIL 21, 2022

The Massachusetts restaurant and chef Ruth Wakefield deserve some credit for America’s favorite cookie, but certainly not all of it Ruth Wakefield was a highly accomplished person: a college-educated dietician, teacher, chef, and the founder and operator of Toll House Inn, one of New England’s most famous restaurants.

Back of House 261

Back of House Point of Sale Employee Relations Take-out 261

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

7 Shifts

DECEMBER 2, 2022

Utilize the skills taught in this article to give your restaurant the best name it can have. There is a reason large restaurant chains have whole segments related to marketing and other promotional material. You have a team of partners, employees, and colleagues. Table of Contents. Why your restaurant name matters.

Social Media 390

Social Media Customer Experience Food Truck Back of House 390

EATER

MAY 26, 2021

The Handy Landing Tea Room and Store in Weirs Beach, New Hampshire | weirsbeach.com. For the first half of the 20th century, hungry travelers couldn’t do better than a roadside tea room. If you happened to be traveling from Washington, D.C. Lucky for you, it’s Sunday, when the restaurant offers 75-cent dinners of fried chicken or Smithfield ham.

Back of House 329

Back of House Advertising Travel Small Business 329

ChowNow

JULY 31, 2024

The Pre-Shift Restaurant Server Game Every GM Should Play to Increase Restaurant Sales One of my favorite games to increase sales is one I learned over fifteen years ago from one of my employees. Read on to learn my favorite restaurant server game to drive upsells and keep your team engaged. The results?

Management 195

Management Management Cash Management Back of House 195

EATER

JANUARY 28, 2022

If this is the case, however, it would effectively render Darden immune from Title VII lawsuits, given that its employees are barred from participating in lawsuits in the company’s contracts. . — during her six years at Seasons 52 Wine Bar and Grill in Memphis, Tennessee. But she says they weren’t receptive.

Cash Management 246

Cash Management Restaurant Law Employee Relations Food Supply 246

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Rocket Fuel

NOVEMBER 13, 2024

In a competitive labor market, restaurant owners need every tool at their disposal to attract and retain productive employees and reduce turnover. In this article, we’ll take a look at what EWA is, why it’s important to your employees, and how restaurant owners can partner with experts to make EWA implementation relatively fast and simple.

Employee Relations 52

Employee Relations Front of House Back of House Franchise 52

Cheetah

JUNE 14, 2021

If you are reading this article, you probably know that restaurants are facing turmoil as the most severe labor crisis ever experienced is hitting the industry. Profit margins would almost certainly shrink as businesses would be forced to reduce opening hours, eliminate tables, make guests wait or even push back reopening altogether.

BOH 148

BOH Back of House Front of House Employee Relations 148

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. This affects your reputation as an employee, which in turn affects employee retention and your bottom line. As we get back to eating together, this is one gap that needs to be bridged.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

Social Hospitality: Restaurants

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros The Four Seasons Hotel in Manhattan is providing free rooms to doctors, nurses and other medical personnel. ” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States. Thank you @FourSeasons.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Perfect Daily Grind

AUGUST 10, 2020

Most specialty coffee shops offer a house blend that delivers a reliable flavour day after day. And while house blends do evolve, they generally stay the same for a period of months or years. Regularly changing your guest coffee is a great way to make sure customers keep coming back to try something new.

Café 148

Café Customer Experience Back of House Customer Service 148

The Restaurant Times

AUGUST 29, 2020

In this article, we will uncover some effective restaurant marketing tactics to market your restaurant during the reopening phase. . On your official website, post the relevant reopening-related details and make sure to update your Google business listings as well. . How To Market Your Restaurant During Reopening.

Marketing 105

Marketing Social Media Email Marketing Food Safety 105

Black Box Intelligence

JUNE 14, 2023

In this article, I’ll be sharing three key takeaways from our Q2 SOTI webinar and highlighting some important factors detrimental to your brand’s future growth. I’ll also touch on the results of our webinar survey, where we asked executives to list their major initiatives for the coming year.

Webinar 98

Webinar Employee Relations Point of Sale Customer Service 98

Sling

OCTOBER 25, 2024

Scheduling your employees never seems to get easier, does it? There are so many moving parts to coordinate: time-off requests, overtime, getting the right people working the right shifts, training new employees, finding substitutes, dealing with emergenciesthe list goes on and on. Then well discuss 13 of the best work schedule apps.

2025 142

2025 Email Marketing Employee Relations Communication 142

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades.

2021 98

2021 Employee Relations Hiring Recruiting 98

Restaurant365

JUNE 17, 2022

This article was written by Mandy Wolf Detwiler for QSRweb.com . John Wang (no relation to Libby Wang) of Rocky Mountain Robotech said the software from his company turns a robotic server into a hostess, a runner, waitstaff and a host. ” Back of the house finally gets its due. Photo by Networld Media Group.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Cheetah

DECEMBER 2, 2021

7Shifts focuses on everything related to restaurant shift management. The free version can be tried for groups of up to 10 employees and their Entrée level package has a manual tip tracking feature in which employees can report their tips, highlighting top performing staff. Toast - Tipping within Your POS.

Cash Management 78

Cash Management Restaurant Law Employee Relations POS 78

Cheetah

DECEMBER 1, 2021

7Shifts focuses on everything related to restaurant shift management. The free version can be tried for groups of up to 10 employees and their Entrée level package has a manual tip tracking feature in which employees can report their tips, highlighting top performing staff. Toast - Tipping within Your POS.

Cash Management 78

Cash Management Restaurant Law Employee Relations POS 78

Touch Bistro

AUGUST 11, 2021

In this article, we’ll tell you everything you need to know about rising restaurant minimum wage and dealing with increased labor costs, including: Which states, provinces, and cities are currently seeing minimum wage increases How restaurant minimum wage increases will affect your business 6 ways you can deal with a minimum wage increase.

2021 98

2021 Restaurant Law 2022 Employee Relations 98

Perfect Daily Grind

AUGUST 11, 2019

Perhaps you’re entering as a potential employee with your CV in hand. Gaining Grounds also works closely with ADEC to ensure that employees are fully equipped and supported in their roles, including accommodating any disabilities or impairments. “We Do you have to consider whether you can easily move around the space? BeanZ & Co.

Hiring 112

Hiring Mobile Ordering Equipment Employee Relations 112

Sling

JULY 31, 2023

Will it save me and my employees time? Will it make customers more likely to come back? Bar Software For Operations There are many different categories of bar software, but to make things simple in this roundup, we’ll just break the applications down into two broad classes: tools for everyday operations and tools for back-office tasks.

2023 78

2023 Bar Management Management 78

The Restaurant Times

JUNE 30, 2021

The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The COVID-19 pandemic has hit the restaurant industry hard.

Management 52

Management Management Operations Front of House 52

The Restaurant Times

NOVEMBER 10, 2020

No matter how many innovations come about, the need for staff still remains, both at the front end and the back end. A staff training manual is not just a written set of do’s and don’ts for your employees. A staff training manual is not just a written set of do’s and don’ts for your employees. Front of the house operations.

Training 52

Training Front of House Employee Relations Back of House 52

Open for Business

FEBRUARY 29, 2024

The information provided in this article does not, and is not intended to, constitute legal or financial advice; instead, all content is for general informational purposes only. Information in this article is presented “as-is” and may not constitute the most up-to-date information.

License 78

License Certification Kitchen Safety Food Safety 78

Lavu

JANUARY 15, 2020

This article will delve into this in more details by focusing on: Definition of restaurant financing. This article will delve into this in more details by focusing on: Definition of restaurant financing. Before the challenge of making a profit, you also have to identify sources of financing. Types of restaurant financing.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

Lavu

JANUARY 21, 2020

In this article, we are going to look at some of the most effective restaurant accounting tips: Understand Restaurant Accounting Terminology. Preparing good meals and serving customers is always an exciting part of running a restaurant. When it comes to numbers, however, most restaurant owners do not know what is expected of them.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Qu

MARCH 31, 2023

This article is the first of a two-part series distilling the most important findings from the our 4th Annual State of Digital Report. Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52