Restaurant Business

JUNE 23, 2025

23, 2025 Facebook Twitter LinkedIn The restaurant tech vocabulary keeps expanding. Image by Nico Heins/Midjourney Want to sound smart at the next restaurant tech cocktail party? . Image by Nico Heins/Midjourney Want to sound smart at the next restaurant tech cocktail party? By Joe Guszkowski on Jun.

Hiring 175

Hiring Mobile Ordering Advertising Leadership 175

7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. We’ve prepared a list of restaurant manager interview questions that can help you find the right person to lead your team and help grow your business.

Leadership 195

Leadership Management Management Operations 195

Restaurant Business

JULY 3, 2025

Still, it takes private one of the industry’s most widely used tech companies and one of its earliest innovators, helping numerous restaurant chains take their businesses online. Olo was founded in 2005 and works with some 750 restaurant brands. Goldman Sachs is the financial advisor for Olo and Goodwin Procter is legal counsel.

Leadership 268

Leadership Mobile Ordering 2025 Online Ordering 268

Restaurant Business

JUNE 23, 2025

Which is the reason you got into the restaurant business in the first place. This post is sponsored by RATIONAL technology operations Restaurant Business Want breaking news at your fingertips? Get today’s need-to-know restaurant industry intelligence. Newsletter The latest from Restaurant Business, sent straight to your inbox.

Food Supply 200

Food Supply Leadership Kitchen Safety 2025 200

ChowNow

MAY 2, 2025

Running a restaurant is one of the most rewardingyet riskyventures out there. And with the often-repeated stat that the restaurant failure rate is sky-high, its no wonder so many operators feel like theyre one bad month away from closing. And while the odds improve with experience, restaurant ownership is still tough.

Email Marketing 195

Email Marketing Social Media Cash Management Customer Service 195

EATER

MAY 28, 2025

. | Courtesy of Sabine Caf Rich Fox of Sabine in Seattle says leaning more casual has helped his bottom line A version of this post originally appeared on May 28, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

Seating 225

Seating Back of House 2025 Presentation 225

The Rail

APRIL 14, 2025

By Tracie Johnson, Contributor Running a restaurant requires more than just a good idea, a great menu, and determination. A well-utilized small business loan gives the financing required to scale your restaurant effectively and turns prospects into real outcomes.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Let’s explore 26 proven online marketing strategies to help your restaurant thrive.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

JUNE 25, 2025

Each restaurant is different, and there’s no one-size-fits-all insurance solution. You don’t want to wait until something inevitably goes awry, raising the need to file a claim to realize your agent isn’t fully prepared to deal with the unique challenges of the restaurant industry.

Insurance 221

Insurance Restaurant Law Outdoor Catering 221

ChowNow

FEBRUARY 12, 2025

Email marketing might not be as flashy as social media marketing, but for restaurants, its possibly the most effective way to stay connected with customers. When used correctly, restaurant email marketing keeps your restaurant top of mind, turning occasional diners into loyal regulars.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

Harbor Touch

MARCH 18, 2025

Running a restaurant is tough. The good news is that there are tax deductions and credits made for restaurants and owners that can ease the burden. Essential Restaurant Tax Deductions 1. A restaurant POS system like SkyTab, though, has no upfront cost, just $29 per month. Long shifts, slim profits, and taxes can hit hard.

Point of Sale 138

Point of Sale POS Restaurant Law Equipment 138

Harbor Touch

MARCH 18, 2025

Running a restaurant is a demanding job. Weve worked with countless restaurant pros whove faced these challenges head-on. Their stories inspire these 10 proven restaurant management tips and tricks for success. Its practical wisdom drawn from years of supporting restaurant managers, crafted to stand the test of time.

Management 148

Management Management Seasonal Menu Cash Management 148

Culinary Cues

MARCH 16, 2025

We knew it was bad but had little idea of how bad it would become. Restaurants didnt know how to react. Eventually we figured it out (to some degree) but in the process lost an enormous number of restaurants from 2020 2023. Takeout and delivery were the salvation of many restaurants during the pandemic.

Food Supply 232

Food Supply Customer Service Delivery Recruiting 232

Restaurant Business

JUNE 23, 2025

And fast-food customers Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance Are we reaching peak chicken tender saturation on menus? But in a delayed reaction of sorts, the trend has gotten a strong second wind on restaurant menus in mid-2025. Members help make our journalism possible.

Bar 162

Bar Fast Casual Leadership Back of House 162

Restaurant Business

JUNE 27, 2025

The first three hires were software engineers that helped create a proprietary tech stack for the bagel shops. “In News Emerging Brands franchising Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts.

Fast Casual 175

Fast Casual Franchising Franchise Leadership 175

EATER

APRIL 8, 2025

The people who have made homemade food part of train culture tend to have ideas about self-sufficiency, food sovereignty, and going back to the land. When I reached my destination in Oakland after 100 hours on the California Zephyr, I headed to the soul food restaurant Burdell.

Training 273

Training Food Travel Social Media 273

ChowNow

APRIL 15, 2025

Running a restaurant is equal parts passion and precisionespecially when it comes to running the numbers. One of operators most difficult challenges is balancing restaurant operating costs without compromising the food, service, and customer experience that makes your restaurant unique.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Lavu

JUNE 26, 2025

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. Restaurant accounting tips plays a crucial role in tracking expenses, managing cash flow, and maximizing profitability. You cannot manage your restaurant properly without going into the accounting details.

2025 113

2025 Cash Management Point of Sale POS 113

Restaurant Business

JUNE 11, 2025

The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. The restaurants tend to be community hubs, “a part of life” in the cities and towns where they operate, O’Reilly said. That means you can now get boba at Perkins.

Fast Casual 185

Fast Casual Front of House Back of House Leadership 185

Restaurant Engine

NOVEMBER 27, 2024

According to one survey , 62% of respondents check a restaurant’s social media before deciding to dine there. In addition, 42% of respondents prefer social media to search engines when they are looking for new restaurants. They plainly show the importance of social media for your restaurant.

Social Media 59

Social Media Website Management Customer Experience Entertainment 59

Open for Business

NOVEMBER 20, 2024

For example, restaurants can use agentic AI to monitor inventory levels, automatically order supplies, and handle vendor communications. Together, these tools make managing tasks easier for her team, freeing them up to spend more time supporting OpenTable restaurants. A sign outside the door is charming (and still necessary!),

Point of Sale 60

Point of Sale Inventory Hospitality Reservations 60

Restaurant Business

JUNE 25, 2025

Signaling change to come, Panera Bread on Wednesday announced the hire of Nikka Copeland as the new senior vice president of the newly created office of transformation & strategy. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. By Lisa Jennings on Jun.

Leadership 226

Leadership Fast Casual Casual 2025 226

Restaurant Business

JUNE 24, 2025

It's complicated Olive Garden parent Darden Restaurants could sell Bahama Breeze Olive Garden sales surge on delivery and free take-home meals Premium OPINION Financing Does Chipotle have a structural problem? The simple fact of the matter is that the first quarter was difficult and it hit a lot of restaurant chains.

Fast Casual 144

Fast Casual Point of Sale Leadership Social Media 144

SpotOn

OCTOBER 28, 2024

It's shareable, a win for both your customers and your restaurant. For example, name each sandwich after a staff member or street by your bar or restaurant. Update your bar or restaurant POS system With a cloud-based POS system , you don't have to be at your physical location to update your restaurant or bar menu.

Bar 98

Bar Seasonal Menu Online Ordering Food Order 98

Lavu

JUNE 6, 2025

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. With rising ingredient prices, labor shortages, and tighter margins, operators must find strategic ways to reduce restaurant costs without compromising quality or customer experience. Food cost control is crucial.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Restaurant Business

JUNE 23, 2025

It's complicated Olive Garden parent Darden Restaurants could sell Bahama Breeze Olive Garden sales surge on delivery and free take-home meals Hulkamania is coming for Hooters Consumers are worried about tariffs. Before the pandemic, as technology started to take hold in the restaurant industry, restaurant chains went on a buying spree.

Leadership 175

Leadership 2025 Food Supply Magazine 175

Restaurant Business

JUNE 24, 2025

24, 2025 Facebook Twitter LinkedIn Puttshack is one of the concepts in the Emerging portfolio, which focuses on technology-fueled experiential restaurants. The growth capital firm behind the food-and-games brands Puttshack, F1 Arcade and Flight Club has added more restaurant industry firepower to its leadership team.

Leadership 232

Leadership Food Fast Casual Entertainment 232

Paper Chase Accountancy

JULY 9, 2025

From unexpected costs and high rent to fluctuating labor controls, keeping a firm grip on restaurant finances is a continuous marathon. At Paperchase, our hospitality finance experts have delved deep into data from various restaurant segments within a “high cost of living” metropolitan area.

Hospitality 52

Hospitality Fine Dining Fast Casual Loyalty Program 52

Paper Chase Accountancy

JUNE 6, 2025

If you think it’s all sunshine running a new restaurant in Dubai, you’re in for a surprise when the bookkeeping reality bites. This guide aims to help you navigate the labyrinth of bookkeeping services in Dubai, providing you with the essential insights to keep your restaurant’s finances as tasty as your menu.

Cash Management 52

Cash Management Hotels Restaurant Law Hospitality 52

Sling

MAY 15, 2025

Yet other companies only hire employees who can work full-time. If you like the idea of a 9/80 shift schedule but don’t want the full day off every two weeks, you could have your employees work 9-hour days Monday through Thursday and one 4-hour day on Friday. Many companies operate successfully with only part-time employees.

Website Management 117

Website Management Small Business Restaurant Law Customer Service 117

Restaurant Business

JULY 11, 2025

By Restaurant Business Staff on Jul. Ryan Pearson has joined Lotte Hotel Seattle’s Charlotte Restaurant & Lounge as executive chef. Pearson has Michelin-starred experience, having worked in New York restaurants such as Batard, Daniel and NoMad. Outback Steakhouse parent Bloomin’ Brands has hired Rafael Sanchez as CIO.

Leadership 189

Leadership Hotels Food Supply Email Marketing 189

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. The annual report surveys 600 independent full-service restaurant (FSR) owners and operators from across the U.S.,

2025 221

2025 Loyalty Program Back of House 2024 221

Restaurant Business

JULY 8, 2025

The move comes just about 18 months after Tanner, a former executive with PepsiCo, was hired to lead the 7,000-unit chain. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Get today’s need-to-know restaurant industry intelligence. Sign up here.

Leadership 252

Leadership Consumer Goods 2025 Email Marketing 252

Restaurant Business

JULY 15, 2025

The hiring comes eight months after the Dallas-based food-and-games chain ousted Chris Morris amid a brutal sales slump that would only worsen in January and February. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. By Jonathan Maze on Jul. Photo: Shutterstock.

Leadership 175

Leadership Seasonal Menu 2025 Social Media 175

Modern Restaurant Management

OCTOBER 27, 2020

Extraordinary times always seem to lead to extraordinary innovations, and the restaurant industry is currently in the midst of perhaps the greatest time of upheaval, ever. And yet, despite the high unemployment, Quick Service Restaurants are one of the few sectors still hiring in massive numbers. Hire Faster or Be Left Behind.

Innovation 558

Innovation Hiring Mobile Ordering Online Ordering 558

Modern Restaurant Management

APRIL 2, 2021

However, when it comes to the restaurant industry, employee turnover is all too common for most operators. Restaurants that have a highly engaged workforce are more successful in nearly every way. The National Restaurant Association estimates that the cost of turnover is $2,000 per employee. Evaluate Your Hiring Strategy.

Loyalty Program 521

Loyalty Program Small Business Hiring Customer Service 521

Modern Restaurant Management

AUGUST 23, 2021

You hire accountants for accounting, marketers for marketing, and lawyers for legal matters. The ideal—whether yours is a restaurant of two employees or two hundred—should be universal participation. Anyone can have the next great idea. Establish an Effective Process for Capturing Ideas. My favorites?

Innovation 493

Innovation Fine Dining Website Management Coaching 493