Culinary Cues

APRIL 22, 2025

As Bourdain once stated (and I paraphrase here) Everything important that I know I learned washing dishes in a restaurant. This refers to not the tasks necessarily (although there is much to learn there about the details, the interdependence, the need to be fast and organized, etc.), There is a kitchen culture that is most inspiring.

Employee Relations 355

Employee Relations Reference Influencer Education 355

Modern Restaurant Management

JUNE 16, 2025

A new piece of legislation has recently caught the attention of restaurant workers and employers alike: the No Tax on Tips Act. The proposal fulfills campaign promises from both sides of the political aisle, but for restaurant operators, it raises real and immediate questions. But it’s not without complications.

Front of House 309

Front of House Back of House Operations Restaurant Law 309

Modern Restaurant Management

MAY 20, 2020

My first business was running a Thai restaurant while in college with a couple of friends, so seeing how hard the restaurant industry has been hit by COVID-19 recently hits close to home. Many restaurants are experiencing a truly strange predicament. Most restaurant managers probably have an informal referral system in place.

Hiring 563

Hiring Reference Advertising Management 563

Modern Restaurant Management

APRIL 17, 2025

In the decade that has passed since, reservation technology has become a vital part of the restaurant industry. "We've "We've also seen a significant shift in how restaurants handle guest commitments," Tock CEO Matt Tucker told Modern Restaurant Management (MRM) magazine. "Pre-pandemic,

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Reservations Fine Dining 2024 2023 251

Culinary Cues

DECEMBER 16, 2024

Dont waste time. [] ALL FOR ONE AND ONE FOR ALL Talk with any kitchen employee or restaurant worker and they will likely reflect on the importance of being part of a team. Maybe I tend to quote Bourdain too much, but he comes from a real place. Every time I look back on a long career, these words seem to resonate.

Employee Relations 410

Employee Relations Presentation Small Business Recruiting 410

Modern Restaurant Management

APRIL 3, 2025

When it comes to keeping a restaurant kitchen running smoothly, it’s important to have properly trained staff, reliable procedures and effective communication. It’s also critical to have equipment that is well cared for and cleaned correctly on a regular basis. Staff can do this at the start or end of a shift.

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Equipment Food Back of House Food Order 309

Modern Restaurant Management

OCTOBER 31, 2024

In April 2024, the United States Department of Labor (DOL) published a new rule that significantly increases the salary threshold for exempt employees: how do these changes impact the restaurant industry? The duties test refers to the actual duties and responsibilities of the position.

Employee Relations 251

Employee Relations Restaurant Law 2025 2024 251

Culinary Cues

MAY 1, 2025

Competition has been referred to as the negative aspect of free enterprise while optimists applaud it as the opportunity that free enterprise offers. Competition has been referred to as the negative aspect of free enterprise while optimists applaud it as the opportunity that free enterprise offers. Can there be too much competition?

Fine Dining 352

Fine Dining Innovation Consumer Goods Customer Service 352

ChowNow

FEBRUARY 19, 2025

Applying new technology to your restaurants operations is exciting, but integrating it always comes with one immediate hurdle: getting your staff up to speed. In this article, youll discover how training your restaurant staff on new systems doesnt have to be a big ordeal, slowing down service for guests and costing you money.

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Training Online Ordering Customer Service Reference 195

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. Why should it be any different for restaurants and their menus? YES – the menu is that important! Destiny and tradition create expectations that are hard to argue with.

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Menu Seasonal Menu Front of House Café 482

Modern Restaurant Management

JULY 29, 2021

Hiring a security firm can help protect your restaurant from disgruntled customers and crime, but which firm do you hire and what should you look for in a security team? Ask for References and Experience. Additionally, if you are interested in working with a particular company, you should ask to receive ample references.

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Hiring License Restaurant Law Customer Experience 531

EATER

FEBRUARY 18, 2025

Although often used as just a pitstop, the capital Colombo is home to a host of impressive restaurants and bars, as well as legendary bakeries, diners, and weekend markets. The southern coast is dotted with restaurants offering bounties from the sea. But its easy to find great meals if you know where to eat.

Hotels 268

Hotels Seasonal Menu Back of House Small Business 268

Modern Restaurant Management

APRIL 30, 2021

The pandemic has ravaged many businesses in the country and few industries were hit as hard as the restaurant industry. Thousands upon thousands of restaurants were forced to close for safety reasons, some permanently. Now more than ever, restaurant owners need to improve the way dining places are run to survive these uncertain times.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Modern Restaurant Management

JANUARY 3, 2025

Restaurant industry challenges are pushing operators to be more creative and efficient with many opting for more multifunctional spaces – especially in a fast-casual setting. What are some restaurant design trends you are seeing for 2025? In what ways has restaurant design evolved since the pandemic?

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Fast Casual 2025 Design Customer Experience 251

ChowNow

MARCH 27, 2025

Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position. Menu pricing shouldnt be a guessing gameit should reflect the real costs of running your restaurant, what your guests are willing to pay, and where you stand in the local market.

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Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. Monitoring Supply Can Curb Waste and Loss.

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POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

NOVEMBER 22, 2021

Within the hospitality industry, there is universal agreement that restaurants have been through the ringer. With delta variant cases surging and a second pandemic winter looming, restaurants are desperately trying to sustain and fuel their recoveries. It goes without saying that reviews are important in the restaurant business.

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Sustainability Guest Recovery Customer Experience SEO 568

EATER

OCTOBER 31, 2024

Beautiful pan dulce | Lille Allen Second-generation bakers are rethinking what pan dulce can be Mayra Sibrian had a deceptively simple goal when she started Pan de la Selva in Seattle. “I I wanted to highlight different styles of pan dulce that reflected both my Mexican and Salvadoran backgrounds,” she says. But in the U.S.

Consumer Goods 322

Consumer Goods Customer Experience Social Media Take-out 322

Modern Restaurant Management

DECEMBER 10, 2020

As restaurants work to navigate through the seismic economic impact of the coronavirus, connecting with and engaging customers is more important than ever for driving revenue and weathering the crisis. Optimizing restaurant websites is an important part of driving sales in any business climate but is critical in the pandemic environment.

Marketing 563

Marketing Social Media Website Management SEO 563

Modern Restaurant Management

FEBRUARY 27, 2024

's 2024 Consumer Behavior Index (CBI), which examines shopper practices and preferences when interacting on and offline with local businesses, including restaurants. Inaccurate business listings can have a substantial impact on brand loyalty, according to the first release of SOCi Inc.'s

Online Ordering 472

Online Ordering Consumer Goods Customer Service Customer Experience 472

Modern Restaurant Management

JUNE 4, 2021

Finding a restaurant today is typically accomplished by typing in search terms like “Italian restaurant near me.” ” From there, the majority of people look at only the top three to six results served up by Google and other search engines to select their restaurant of choice. Last year alone there were 6.9

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

Culinary Cues

AUGUST 31, 2024

In a restaurant, it is evident in the atmosphere of the operation, how well everything is maintained, the presentation of food on the plate, the aromas and flavors of the dining experience, the commitment of staff members, and the reputation of the operation in the community. It will help employees understand the value of what they do.”

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

7 Shifts

FEBRUARY 16, 2024

When you run a restaurant, you need to get things done — not worry about whether they're done properly. That's why we created free templates to help you manage your restaurant team. Restaurant Schedule Excel Template Effective employee scheduling means finding the right mix of shifts and shift types for your business.

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Tip Distribution Download Reference Training 397

Modern Restaurant Management

FEBRUARY 8, 2024

Most restaurant owners work hard to make sure their restaurant is a clean environment that provides a hygienic experience for customers and workers. A clean restaurant improves the overall dining experience and more importantly, prevents people from getting sick while eating your food.

Specials 492

Specials Operations Hiring Front of House 492

Modern Restaurant Management

MAY 11, 2022

At one point, inventory management was a meticulous, lengthy and manual process for the Independent Purchasing Cooperative (IPC), an independent member-owned, managed and governed cooperative of North American Subway franchisees, which is responsible for approximately 24,000 Subway restaurants. It was a painstaking effort.”

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Inventory Management Management Food Supply 547

Modern Restaurant Management

APRIL 22, 2024

Fast food fraud has seen a 45-percent increase in the last year or so, largely driven by a digital transformation sea change that has made these restaurants more vulnerable, according to data from fraud prevention company Forter. There are a few common forms of fraud that restaurants are experiencing.

Food 508

Food Loyalty Program Consumer Goods Customer Experience 508

7 Shifts

OCTOBER 28, 2024

As a restaurant owner, it's easy to pour money into advertising and promotions without knowing how much it’s really costing your business. In this article: How to calculate your restaurant customer acquisition cost (CAC) How to optimize your restaurant’s CAC and reduce costs What is a good cost per customer acquisition?

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Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

SEPTEMBER 2, 2022

Search engine results pages (SERPs) are an SEO term that refers to how well your website and web pages rank on Google. Improving your restaurant’s SERP rankings can help generate more online visibility and subsequently more online sales. Six Tips to Improve Your Restaurant’s Local SERP Rankings.

SEO 450

SEO Social Media Reference Point of Sale 450

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Set the Bar. Stay Connected. Strengthen Customer Retention.

Mobile Ordering 473

Mobile Ordering Front of House Back of House Consumer Goods 473

Modern Restaurant Management

APRIL 14, 2025

James Beard Award-nominated lifestyle writer Hannah Selinger details her decade working in restaurants in CELLAR RAT: My Life in the Restaurant Underbelly , a part scorched-earth account/part loving ode to the restaurant industry. In the prologue, you had a great phrase: “Restaurants helped me reinvent my past.”

Book 221

Book Food Safety Fine Dining Magazine 221

Modern Restaurant Management

DECEMBER 3, 2020

The holidays are known to be one of the busiest times of the year for restaurants. Between mid-shopping meals, family dinners, and work parties, restaurants prepare for their schedule to book up quickly. That said, this time of year is still expected to be profitable for restaurants and an opportunity to drive even more business.

Loyalty Program 539

Loyalty Program Seasonal Menu Social Media Email Marketing 539

Culinary Cues

DECEMBER 11, 2023

Long before the restaurant chains of today, decades prior to the birth of fine dining, experience dining, and molecular gastronomy, there were neighborhood cafes that were part of small communities across the country. The restaurant was for eating and catching up with the flavor of the town.

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White Paper Hospitality Fine Dining Reference 411

Modern Restaurant Management

FEBRUARY 10, 2021

Heeding this demand, more than a quarter of US restaurants now offer gluten-free dishes, but many establishments aren’t promoting these offerings as effectively as they could. Without a doubt, word of mouth is one of the most powerful marketing tools available to restaurants and this is particularly true for gluten-free dining.

Marketing 452

Marketing Social Media Online Ordering Demo 452

Modern Restaurant Management

NOVEMBER 2, 2022

However, the harsh reality is that the current labor shortage is making it a challenge for many restaurants to handle the workload. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. There’s an art to interviewing hourly workers.

Hiring 396

Hiring Front of House Back of House Employee Relations 396

Modern Restaurant Management

OCTOBER 1, 2022

Restaurant marketing revolves around making your business known. It combines different online and offline strategies to promote a restaurant and increase orders. Restaurants, in turn, have to deal with skyrocketing prices on products and fuel. Three Tips to Promote a Restaurant on a Low Budget.

Marketing 508

Marketing Email Marketing Social Media SEO 508

Culinary Cues

FEBRUARY 6, 2022

How many times has the job been referred to as “flipping hamburgers” or working in a “greasy spoon”? This was the first time that anyone actually referred to the kitchen as a great place to learn, grow, and get a foothold on a career. I have thanked that manager (in my heart) countless times for that advice over the years.

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Back of House Reference Presentation Mobile Ordering 473

EATER

NOVEMBER 21, 2024

Your favorite restaurant serves you garbage,” they continued, explaining that seed oils cause bowel disease. It’s a restaurant. Lille Allen Signs posted in New York City accused Carbone of including seed oils in its spicy rigatoni. But why is that even a problem? The flyers started popping up like dandelions around Manhattan.

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Advertising Influencer 2023 2022 329