Modern Restaurant Management

JUNE 27, 2025

percent in 2024 — falling short of the 4.1 Meanwhile, Chili’s, which saw average unit volumes increase 16 percent in 2024 , experiences a 3 percent satisfaction drop to 78. percent in 2024, providing openings for popular brands like Raising Cane’s and Wingstop. At the same time, U.S. chain sales grew just 3.1

Loyalty Program 371

Loyalty Program Customer Experience Customer Service 2025 371

Modern Restaurant Management

APRIL 14, 2025

61 percent of kiosk users say they want to see more kiosks in restaurants – up from 57 percent in 2024 and 36 percent in 2023. That number rose to 57 percent in 2024, and now stands at 61 percent in 2025 – a clear signal that kiosks are just a trend, but a guest expectation. Diners are willing to embrace voice AI.

Loyalty Program 332

Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

DECEMBER 31, 2024

Dash from the Past DoorDash unveiled their annual Dash From The Past 2024 Trends Highlights – packed with fun, unique insights from the year! Top Purchases For 2024’s Most Memorable Moments Serving Looks : After weeks of watching the pros at the US Open, consumers felt inspired to hit the courts themselves.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

MAY 27, 2025

More recently, Panda Restaurant Group disclosed a March 2024 data breach that compromised driver's license numbers and other personal information of nearly 240,000 current and former employees. Implementing a formal vendor risk management program helps restaurants track these requirements across all partners.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

JULY 11, 2025

According to the 2024 TouchBistro Diner Trends Report, 85 percent of diners in the U.S. Digital Menus for Real-Time Updates Digital and QR-code menus allow for instant updates, making it easy to test pricing, add specials, or respond to inventory changes. check the restaurants’ menu online before deciding where to eat.

Menu 221

Menu Marketing Email Marketing Seasonal Menu 221

Modern Restaurant Management

JANUARY 31, 2025

Two-thirds of restaurant leaders believe AI or automation will improve their business in each of the 15 areas we asked about, the most popular of which are marketing and promotions (77 percent), inventory management (77 percent), payments (76 percent), menu optimization (76 percent), and staff management (75 percent). percent during Q4.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

NOVEMBER 21, 2024

We saw this play out just weeks ago when Hurricane Milton swept through Florida in early October 2024, following closely on the heels of September's Hurricane Helene. This meant they could track inventory, shift resources around, and coordinate reopening efforts from anywhere with a cell signal. The same goes for payment systems.

Technology 221

Technology Food Supply Small Business Events 221

Modern Restaurant Management

JUNE 16, 2025

More than half (54 percent) of independent restaurant owners report making half as much or less than this same time last year, according to a report from Alignable with 51 percent saying customer spending is “much lower” than 2024. Tariffs, attracting new customers, and inflation top the list of concerns.

Supplies 221

Supplies Operations Food Supply Consumer Goods 221

Perfect Daily Grind

JUNE 13, 2025

In September 2024, the Lamastus Family Estates auction surpassed all expectations and received an incredible bid of US $13,518/kg for a honey processed Elida Aguacatillo Gesha. million bags of coffee in the 2024/25 harvest year, achieving a record US $13.6 Approximately 40% of support staff relocated to Phoenix in 2024.

2025 158

2025 Point of Sale Café 2024 158

Lavu

MARCH 17, 2025

Leverage POS Systems : Tools like Lavu POS automate inventory tracking, reduce order errors, and provide real-time insights. Start by tracking inventory, analyzing menu performance, and negotiating with suppliers to cut costs and boost profits. Log spoilage through inventory adjustments. Whole Wheat Bun $0.30 Avocado(1/4) $1.20

Food 78

Food Waste Seasonal Menu Inventory 78

SpotOn

APRIL 1, 2025

Restaurants using handheld devices experience a 15% improvement in labor efficiency. * *State of the Industry Report, National Restaurant Association, 2024 A server can even fire drinks before taking the food order, and oftentimes, an expo will bring them before the server has left the table. That's lost revenue.

Seating 98

Seating Outdoor POS Seasonal Menu 98

Perfect Daily Grind

JUNE 19, 2025

increase in volume and a 120% rise in value compared to the same period in 2024. Volumes rose from 18,000 kg in 2024 to 984,000 kg through May, driven by tariff suspensions and a spike in roasters seeking robusta for specialty blends. Shipments in May 2025 totalled 149,000 tonnes valued at US $5,709/tonne, representing a 60.5%

2025 126

2025 Café Events Sustainability 126

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Perfect Daily Grind

JUNE 16, 2025

In 2024, arabica futures increased 70% to their highest levels since 1977, while robusta prices reached all-time highs. Freight rates have surged, warehousing expenses are up as roasters are forced to hold onto inventory for longer, and tariffs in countries like the US have increased significantly.

Equipment 150

Equipment Cash Management 2050 Pricing 150

Restaurant Business

JUNE 17, 2025

We have found that, by keeping it in each location, we’re able to have the freshest product possible, as well as being able to manage inventory levels and waste accordingly,” said Kern.

Fast Casual 162

Fast Casual Leadership Mobile Ordering Casual 162

7 Shifts

OCTOBER 22, 2024

Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. You can use these to optimize staffing and inventory. If your website isn’t optimized for mobile, you could be losing out on potential customers.

Book 195

Book Marketing Email Marketing Social Media 195

Harbor Touch

MARCH 18, 2025

Ive tossed meals into inventory totals and shaved taxes that way. Proposed changes, like the No Tax on Tips idea floated in 2024, could make tips tax-free for employees, but as of now, its not law. Choose the bigger win. Employee Meals: Free Food, Free Savings Feeding staff on-site? Its 100% if part of food costs, non-taxable to them.

Point of Sale 138

Point of Sale POS Restaurant Law Equipment 138

Lavu

JULY 11, 2025

From streamlining orders to managing inventory and staff, these systems provide the tools restaurant owners need to stay competitive in 2025 and beyond. Data Insights: Real-time data helps optimize staffing, menu adjustments, and inventory. From order management to inventory tracking , it provides a streamlined experience.

POS 78

POS Management Management Mobile Ordering 78

Black Box Intelligence

JANUARY 12, 2025

Eco-friendly practices and tech adoption (like AI and real-time inventory) improve efficiency and appeal to modern customers. So, leveraging AI-driven promotions, e-commerce platforms, and real-time inventory management is game-changing. Conclusion The restaurant industry and its suppliers have faced a turbulent 2024.

2025 52

2025 Innovation Inventory 2024 52

SpotOn

MAY 21, 2025

AI that delivers In 2024, AI was everywhere but most of it felt like smoke and mirrors. Not just AI inventory or menu tools, but real cost savings and revenue gains. They want technology that solves real problems and makes life easier behind the line. This year, I saw something different.

2025 98

2025 White Paper Demo Online Ordering 98

Lavu

MAY 9, 2025

From real-time inventory tracking to mobile ordering and multi-location management, the right POS helps restaurants grow faster and operate more efficiently. Toast : Designed for restaurants, offering tableside ordering, inventory management, and a free starter plan with 3% payment processing. Thats where Lavu leads the way.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

Lavu

JULY 4, 2025

But automation doesn’t stop at order management – it also tackles inventory challenges. Smart Inventory Management Smart inventory systems are game-changers for keeping operations running without interruptions. Smart inventory systems provide detailed usage data, which can strengthen supplier negotiations.

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Apicbase

MARCH 5, 2025

Looking at Q4 of 2024 and the first two months of 2025, one site stands outDresden. When multiple people place inventory orders , things can spiral fast. You can slice and dice the data in multiple ways, but I prefer a side-by-side comparison of outlets. All other locations show similar profit margins. Were there duplicate orders?

Waste 52

Waste Back of House 2025 2024 52

Modern Restaurant Management

MARCH 11, 2025

Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose. In 2024, we launched Mad Dash, which totally changed curbside pickup. Aligning tech with business goals is a must. A key part of this shift is efficient data sharing across the supply chain.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Qu

NOVEMBER 25, 2024

Kitchen operations, in particular, frequently lag behind front-of-house innovations, causing issues like over-preparing food, poor inventory management, and struggles to meet high demand during peak hours. 2024, October 11). We’re not just building technology; we’re shaping the future of restaurant operations. 2) QSR Magazine.

Online Ordering 52

Online Ordering Mobile Ordering Front of House Food Order 52

Modern Restaurant Management

MARCH 11, 2025

Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges. as of December 2024, according to Homebase payroll data. Ultimately, the pandemic underscored the importance of technological agility and data-driven decision-making in the restaurant industry.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

APRIL 25, 2025

Integration with online ordering, loyalty programs, and inventory tracking. Add features like online ordering, inventory tracking, and loyalty programs. They streamlined their operations with proper hardware integration: “We used to spend literally days doing inventory. Scalability for future growth. Transaction fees: 2.2%4.5%

POS 78

POS 2025 Loyalty Program Cash Management 78

Qu

MARCH 28, 2025

In December 2024, technology leaders from various industries gathered at Amazon’s premier conference, AWS Re:Invent, where Qus CEO participated in a panel discussion. Automated Inventory Management Today, general managers spend hours weekly counting inventory, often discovering shortages only after they cause problems.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

SpotOn

DECEMBER 3, 2024

SAN FRANCISCO — December 3, 2024 — As the restaurant industry continues to face mounting pressures from rising costs, shifting consumer behaviors and sentiment, and the growing complexity of technology, SpotOn , a leading restaurant software and payments provider, reveals its 2025 predictions for independent restaurants.

2025 98

2025 Point of Sale Technology 2024 98

Modern Restaurant Management

NOVEMBER 19, 2024

” According to a 2024 global survey by Lightspeed, 45 percent of consumers are taking part in solo sit-down meals, and a further 34 percent categorize the experience as a form of self care – citing the peace and quiet of the meal and the opportunity to partake in people-watching as top priorities to get out of the experience.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

SpotOn

DECEMBER 30, 2024

At the beginning of 2024, the NRA reported that 73% of operators expected profit to be less or the same over the year, with 38% saying they didn't make any profit in 2023. Inventory management software does that for you. What is the average restaurant profit margin? The right tools will make this happen.

Operations 52

Operations Loyalty Program Online Ordering POS 52

Modern Restaurant Management

DECEMBER 10, 2024

As we reflect on 2024, it’s clear these forces will only accelerate in 2025, bringing both challenges and opportunities for operators. In 2025, artificial intelligence will continue to drive efficiency, particularly in areas like inventory management, personalization, and workforce optimization.

2025 443

2025 Loyalty Program 2024 Customer Service 443

Modern Restaurant Management

MARCH 4, 2025

percentage points less than sales growth from the same two-month period in 2024. This edition ranks the top fraud challenges faced by global food delivery and ride-hailing companies in 2024. Month-over-month sales (+0.1 percent) and transactions (+1.6 percent) also grew. percent, which is about 1.5

Delivery 221

Delivery 2025 2024 Point of Sale 221

Modern Restaurant Management

APRIL 21, 2025

China, meanwhile, exported $55 billion in equipment in 2024, and the tariff on Chinese imports, as of this writing, stands at 145 percent. Use technology to streamline inventory management, ordering and other day-to-day tasks. manufacturers produce about $6.4 That said, we’re not helpless as we encounter these new headwinds.

Seasonal Menu 360

Seasonal Menu 2025 Loyalty Program Equipment 360

Perfect Daily Grind

JUNE 6, 2025

BRITA will provide filtered water dispensers and refillable bottles at key LTA events, including Nottingham, Birmingham, Queen’s Club, and Eastbourne, building on its 2024 effort that saw over 200,000 single-use bottles cut, delivering premium hydration and reducing plastic waste.

2025 62

2025 Pricing Café Events 62

Modern Restaurant Management

APRIL 1, 2025

Technology : Operational tech adoption is growing, with 50 percent of restaurants using automated payroll and inventory tools to improve efficiency and operators are optimistic about technology’s role in the future of the industry. In 2024, consumer spending increased by 2 percent, marking the fourth consecutive year of growth.

Pricing 251

Pricing Technology 2025 Point of Sale 251