Modern Restaurant Management

APRIL 11, 2024

Technology plays a key role in redefining and enhancing dining experiences Approximately 55 percent of restaurants planned to integrate new technologies in 2023, with 56 percent aiming to automate more online functions in 2024. Additionally, digital menus and order-ahead options enhance convenience and offer personalized customization.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. Available now through the Slice Factory mobile app, the $5 deal includes the original Chicago jumbo pizza slice with a free soft drink included in-store, delivery or with the convenient slice thru. Value Meal.

2023 251

2023 Menu Back of House Seasonal Menu 251

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. During peak seasons, considering outsourcing certain services becomes a practical solution to ensure seamless operations. Not Quite Cyndi Lauper, but Brands Just Wanna Have Fun!

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. Customer-facing chatbots provide instant assistance to customers and can be used to address inquiries, facilitate reservations or to place orders. They streamline communication and free up staff while reducing wait time for customers.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022. percent in Q4 2023, the same as Q3 2023.

Catering 251

Catering 2024 2023 Guest Recovery 251

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

JUNE 28, 2024

“Our data indicates that QSR burger chains have generally been the hardest hit by the California increase in minimum wage and subsequent increase in menu prices,” writes Hottovy. The chain benefits from a combination of high perceived value through its “3 for Me” menu and service strength through employee retention.

2024 294

2024 Mobile Ordering White Paper Food Order 294

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Lavu

JULY 4, 2025

From self-order kiosks to real-time kitchen display systems, digital solutions are reshaping the way these restaurants operate. Here’s how technology is making it possible in 2025: Self-Service Kiosks : Reduce order wait times by 40%, shrink queues by 25–40%, and increase average check sizes by 30%. The impact?

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Lavu

JUNE 30, 2025

A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business. Enhances Order Accuracy: Directly sends orders to the kitchen, cutting mistakes by 25% and improving customer satisfaction.

POS 60

POS Operations Loyalty Program Mobile Ordering 60

7 Shifts

APRIL 26, 2023

And fortunately, where I'm at, I do want to position myself to be in front of that growing change versus being reactive," For 7 Leaves, being in front of that growing change means a foray into mobile, which currently makes up 45% of their business. And they're also walking the talk and continuing to build upon their Culture of Care in 2023.

Employee Relations 195

Employee Relations Customer Experience Leadership Front of House 195

7 Shifts

JUNE 16, 2024

million worldwide, and in 2023, there were about 749,404 restaurants in the United States alone. Some uses for a poster include promoting a new item on your menu, hosting an event, or offering a "buy one, take one" promotion. This doesn't mean, however, that you have to increase the price of your menu in-store.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Future Food

SEPTEMBER 6, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% This trend continued through to FY23 until prices rose faster (F&B CPI 6%, ABS) than costs in order for businesses to try to recoup losses from the previous two years.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% This trend continued through to FY23 until prices rose faster (F&B CPI 6%, ABS) than costs in order for businesses to try to recoup losses from the previous two years.

Hospitality 78

Hospitality Loyalty Program Food Retail 78

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System? An administrative interface.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Clover - Restaurants

JULY 5, 2024

Additionally, QSR Magazine reports that technological advancements such as online ordering and delivery services are further enhancing profitability, making fast food restaurants a great choice for those looking to open a QSR this year. Just make sure you have the right mobile POS system in case you kickstart one of your own!

2024 52

2024 Food Truck Fast Casual Fine Dining 52

SpotOn

SEPTEMBER 30, 2024

Guests expect full table service from a fine dining restaurant, from a server who walks them through the menu and provides wine recommendations to fresh table settings between courses. 83% of American families eat at fast food restaurants at least once a week, and fast food sales peaked at $490 billion in 2023.

Fast Casual 52

Fast Casual Food Truck Fine Dining Brewery 52

Modern Restaurant Management

NOVEMBER 1, 2024

It also zooms in on current challenges faced by owners/operators, menu prices and inflation, and tech/AI implementation. COGS Are Key as Hiring Pressures Decline In 2024, 16 percent of operators say analyzing and managing the cost of goods and services and supplier and vendor management are top pain pointscompared to 12 percent in 2023.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

MadMobile

OCTOBER 26, 2022

The last stretch of seasonal changes is approaching, and restaurant owners are bearing in mind how to maximize their Q4 earnings to finish the year off strong. Despite that, restaurant delivery services have reported that Halloween is one of the most popular holidays for food ordering. Should you be closed?

Front of House 40

Front of House Mobile Ordering Travel Food Order 40

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Cloud kitchen menu items are optimized for ease of production and reliability of food quality upon delivery.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. " Demand for Contactless.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

The Rail

DECEMBER 18, 2023

The end (of 2023) is nigh! And thus, it’s time for us to do another round of recapping the year that was with our top restaurant stories of 2023. Let’s run down our top restaurant stories of 2023. Let’s run down our top restaurant stories of 2023. in 2023 , which still makes it the third-lowest unionization in the US.

2023 147

2023 Sports 2022 Food Truck 147

Modern Restaurant Management

NOVEMBER 24, 2021

The brand has been able to create an entirely new category of menu items, transforming the familiar comfort food of chicken and waffles into its photo-worthy and on-the-go staple. Its concise, yet scalable menu, does not necessitate the need for large retail space, allowing for creative opportunities to grow and innovate into the future.

Franchise 444

Franchise Franchising Loyalty Program 2022 444

Modern Restaurant Management

FEBRUARY 1, 2021

The pandemic has altered consumer behavior, from how people order restaurant food, where they can eat, and their perception of third-party delivery companies. 21 percent of those ordering restaurant delivery in the past month are new users. “Which is why loyalty is more critical than ever in this sector,” noted Passikoff.

2021 333

2021 Point of Sale Guest Recovery Travel 333