Modern Restaurant Management

FEBRUARY 24, 2025

Only 14 percent of respondents described business performance as poor/very poor, which was down from 23 percent in 2023. Notably, 92 percent of respondents reported increasing staff wages in 2024, up from 84 percent in 2023, reflecting the ongoing rising cost of labor. Labor costs continue to rise.

2024 251

2024 2023 2025 Loyalty Program 251

Modern Restaurant Management

OCTOBER 16, 2024

In 2023, over 1.5 When done on a large scale, this wastes the platform’s marketing budget and eventually leads them to cut down on promotions, slowing order volumes for restaurants. What are some common fraud activities you are seeing that affect restaurants? million restaurants in the U.S.

Delivery 417

Delivery Food Order Online Ordering Food Supply 417

EATER

OCTOBER 21, 2024

Nor has eating plant-based meat even made a significant impact on beef production, according to a 2023 report. Changing temperatures and weather patterns mean ingredients that were once common are now harder to come by , and sourcing ingredients from sustainable farms can often be more expensive. without interruptions.

Sustainability 326

Sustainability Sourcing Consumer Goods Compost 326

Perfect Daily Grind

JUNE 15, 2025

Current market challenges mean it’s never been harder to operate a coffee business – and this includes marketing and branding. High and volatile green coffee prices , along with increasing operational costs, are creating a more competitive market. Print and offline marketing remain crucial tools.

Marketing 149

Marketing Email Marketing Social Media SEO 149

Modern Restaurant Management

MARCH 24, 2025

To identify the Fastest Growing Brands, the data science team ranked brands using a blended metric including net new business openings, consumer interest, and searches on Yelp in 2024 compared to 2023. For this report, we measured consumer interest in 2024 compared to 2023. What should brands take away from these results?

2024 221

2024 2023 Customer Experience Pricing 221

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. We are a breakfast and lunch concept in Cincinnati, Ohio and we have been B Corp certified since January 2023.

Certification 221

Certification Fast Casual Government Front of House 221

Modern Restaurant Management

MARCH 11, 2025

Providing benefits like career development and on-the-job training is critical, especially as we continue our mission of serving thoughtful food that supports healthier, more sustainable living. Leveraging the right tech stack remains essential to operators' peace-of-mind and ability to pivot effectively. The biggest shift?

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Perfect Daily Grind

JULY 18, 2025

According to data from the Chinese government, the country imported over US $165 million worth of coffee products from Africa in 2023. But as Uganda reportedly overtakes Ethiopia as Africa’s top exporter, it could present an opportunity for the country to capture a larger market share in China. from total figures in 2022.

Café 88

Café 2025 2024 Events 88

Perfect Daily Grind

JUNE 27, 2025

The sale comes off the back of Starbucks’ continued market struggles in China. Starbucks’ struggles in China and the US, both key global markets, reflect the challenges that many coffee brands, big and small, are currently facing. billion in 2023/24, up from US $1.14 A 2023 pilot saw 100% of participants report feeling heard.

2025 113

2025 Workshop Events Point of Sale 113

Perfect Daily Grind

JULY 8, 2025

With already razor-thin margins and a highly competitive market, specialty coffee shops cannot afford to use unclean equipment. Cafetto ’s product development, for instance, is guided by three key principles: performance, safety, and sustainability. “We Fortunately, maintaining cleanliness is a cost-effective investment.

Equipment 137

Equipment Café Food Safety Beverage 137

EATER

MAY 27, 2025

Supporters quickly snapped up the dozen spots to join Doiron on visits to markets, farms, and archaeological sites, with most of each day structured around a group venture. As of 2023 , the company claimed that around 700 creators notably, this has included a couple from Netflixs Love Is Blind had used it to host trips.

Food 228

Food Travel 2023 Social Media 228

Perfect Daily Grind

JULY 17, 2025

The Road to Milan docuseries – which follows Onyx Coffee Lab’s Andrea Allen training for the 2021 WBC – won the Best Series Award at the 2023 Oregon Documentary Film Festival. The docuseries was also selected for the 2023 New York Independent Film Festival. It’s still a niche market, but consumption is on the rise,” he adds.

Café 92

Café Consumer Goods Customer Experience Events 92

Qu

OCTOBER 17, 2024

edge computing market size is expected to reach USD 8.44 billion in 2023 1. This “smart” technology integrates with back of house (BOH) systems to help cut costs and minimize overproduction, while supporting sustainable practices that resonate with today’s environmentally-conscious guests. billion in 2024 from USD 6.08

Food Order 52

Food Order Waste Technology BOH 52

Future Food

NOVEMBER 27, 2024

Full year reporting on insolvency in July (comparing financial year 2023-24 to 2022-23) indicated a 42% surge in insolvencies on the previous year – up to 1576. What about the bulk of the market in the middle? What is happening with consumer spending patterns in the hospitality sector?

Hospitality 78

Hospitality 2025 Food Back of House 78

Qu

NOVEMBER 25, 2024

Edge computing market size is expected to reach USD 8.44 billion in 2023 1. This “smart” technology integrates with back of house (BOH) systems to help cut costs and minimize overproduction, while supporting sustainable practices that resonate with today’s environmentally-conscious guests. billion in 2024 from USD 6.08

Food Order 52

Food Order Waste Technology BOH 52

Perfect Daily Grind

JUNE 18, 2025

Trade shows like WoC Geneva allow us to connect with our global coffee community, understand evolving market needs, and share innovations directly with the people we design them for.” These events also serve as a platform for meaningful discussions about the future of coffee production, innovation, and sustainability.”

Café 100

Café Events 2025 Website Management 100

Modern Restaurant Management

MARCH 11, 2025

Workforce : COVID fundamentally changed the labor market. Point-of-sale systems needed seamless integration with online ordering platforms and third-party delivery services, while customer relationship management tools facilitated personalized marketing and loyalty programs. as of December 2024, according to Homebase payroll data.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

EATER

JANUARY 22, 2025

Tavel Bristol-Joseph, Canje, Austin, TX Gilberto Cetina, Holbox, Los Angeles, CA William Dissen, The Market Place, Asheville, NC Suzette Gresham-Tognetti, Acquerello, San Francisco, CA Francis Guzmn, Vianda, San Juan, PR David Kirkland and Ernest Servantes, Burnt Bean Co.,

2025 322

2025 Beverage Bar Hospitality 322

Modern Restaurant Management

MARCH 4, 2025

SpotOn worked with Penta to conduct a nationwide survey of 200 independent and chain restaurant operators to better understand the state of financial literacy among US operators in major markets including including Seattle, San Francisco, Los Angeles, Dallas, St. Louis, Chicago, New York, Pittsburgh, Washington DC, Miami, Denver, and Detroit.

Delivery 221

Delivery 2025 2024 Point of Sale 221

EATER

MARCH 14, 2025

Now five years removed from the onset of the pandemic, the labor market in restaurants is still suffering lingering effects. But attracting talent can still be challenging in secondary and tertiary markets where offering comprehensive benefits packages may be too costly for many operators.

Marketing 256

Marketing Recruiting Hiring Back of House 256

Robert Ancill Restaurant Consulting

JULY 14, 2025

June 25, 2025 Robots and AI in the Restaurant Industry June 5, 2025 Maximize Restaurant Profits with Menu Engineering February 24, 2025 Dive into 2025’s trend report to uncover the next big shifts in the food and restaurant sectors.

2025 78

2025 2015 Email Marketing 2016 78

Modern Restaurant Management

APRIL 1, 2025

Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. This year, diners reported spending $54 on average when eating out at a restaurant – up from $48 in 2023. “These restaurants are building sustainable business models for the future.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

APRIL 29, 2025

Many see these options not just as operational updates, but as strategic growth opportunities in a changing market. “The positive momentum we saw in March shows how adaptable the restaurant industry is and how it can thrive even when market conditions are constantly changing,” added Fires.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Perfect Daily Grind

JULY 11, 2025

The landmark legislation took effect in June 2023 and classifies countries according to their risk of deforestation in the production of several commodities, including coffee. At the same time, Starbucks’ market share in China has plummeted from 34% in 2019 to 14%, prompting its first price cuts and talks of a local partnership.

2025 90

2025 Café Workshop Events 90

Modern Restaurant Management

NOVEMBER 27, 2024

Among full service operators, about half reported automating everyday business operations, with online ordering (57 percent) being the most common automation, followed by invoicing (54 percent) and email marketing (53 percent). There were 11 percent more transactions on Thanksgiving Eve than on the average Wednesday in 2023.

2025 221

2025 Loyalty Program 2024 Back of House 221

Paper Chase Accountancy

MAY 22, 2025

In times of economic uncertainty, the hospitality industry is affected by equity-market downturns that can create revenue-crushing reactions – hurting both consumers and operators alike. The severe, sustained market crashes coincided with marked contractions in restaurant expenditures throughout the two-year recession NBER.

Hospitality 52

Hospitality Fast Casual Marketing 2025 52

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. With growing awareness of climate change and sustainability, some restaurants were seen as lagging in adopting eco-friendly practices and minimising their carbon footprint. Here are some of their insights. Click here for the first part.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. "With consumer behaviors now firmly established around off-premise dining solutions due to the pandemic, off-prem will remain a prevalent option for 2023. For part two, click here.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

APRIL 10, 2024

According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. economy demonstrated resilience in 2023—with GDP, employment rates and consumer spending remaining relatively stable or even growing. Coffee in 2023.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

DECEMBER 19, 2023

– Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. – Matt Eisenacher, Chief Brand Officer at First Watch Digital transformation continued to dominate 2023. In 2023, we experienced unprecedented shifts in consumer behavior amidst broader macroeconomic conditions like inflation.

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

SEPTEMBER 7, 2023

The Millennial generation is a force to be reckoned with, not only in the housing market but also in the dining industry. As Millennial homeownership surpasses Millennial renters for the first time, restaurants have a golden opportunity to engage this valuable demographic through targeted new mover marketing strategies.

Marketing 508

Marketing Loyalty Program Customer Service Catering 508

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. Like the most ordered food on DoorDash of all time: French fries.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

JANUARY 10, 2024

The hospitality industry, a vibrant tapestry woven from warm smiles and impeccable service, faces persistent challenges amid small signs of labor market improvement. Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants.

Hospitality 489

Hospitality Operations Dietary Restrictions Customer Experience 489

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. Environmental Consciousness – Consumer awareness and desire for more sustainable options is encouraging upcycling and waste reduction efforts that are good for business and good for the planet.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

FEBRUARY 5, 2024

Highlights of The Big Game and National Pizza Day Ordering Predictions: 32 percent of diners say they plan to order from a local chain or independent pizzeria instead of a big chain—revealing the opportunity for small and mid-sized pizza restaurants to double down on marketing efforts for The Big Game and National Pizza Day.

2024 492

2024 Loyalty Program Food Order 2030 492