Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JULY 16, 2024

"Loyalty innovation is not always true innovation," Lynch added. "It’s Loyalty innovation sometimes simply is…Restaurants see others driving success with an initiative and they jump on the bandwagon, while tweaking it slightly to make it unique for their brand."

Innovation 492

Innovation Loyalty Program Email Marketing Customer Experience 492

Modern Restaurant Management

NOVEMBER 28, 2022

Between dining restrictions, inflation, and the ongoing labor shortage, many businesses have been forced to close their doors, change their operations, or otherwise look for alternative solutions. In 2023, consumers will be more cost-conscious due to inflation and limited wallet share. It's Time for Innovation.

2023 504

2023 Technology Loyalty Program Mobile Ordering 504

Modern Restaurant Management

JANUARY 24, 2025

representing 18 percent of sales in 2023. The courses includes foundational knowledge on emerging green technologies, strategies for waste reduction, and operational efficiencies that align with sustainability goals. This is very common) All of these will affect how a gas range operates. Is the flow of gas obstructed or not?

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

APRIL 17, 2025

Today, we offer an innovative, all-in-one solution that helps our partners with everything from giving them a deeper understanding of who their guests are to maximizing revenue. We're proud that our platform gives hospitality businesses more control over their operations while creating better experiences for diners.

Reservations 251

Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

MAY 1, 2025

For a deeper dive into what restaurant operators need to know about this trend,, Modern Restaurant Management (MRM) magazine reached out to Geoff Michener, CEO & Founder, dataplor. For instance, February 2024 saw visit numbers surpassing not only January but also the December 2023 numbers.

Influencer 282

Influencer 2025 2023 2024 282

Modern Restaurant Management

FEBRUARY 24, 2025

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

2024 251

2024 2023 2025 Loyalty Program 251

Modern Restaurant Management

APRIL 14, 2025

The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. 61 percent of kiosk users say they want to see more kiosks in restaurants – up from 57 percent in 2024 and 36 percent in 2023. The survey of 1,500 U.S.-based

Loyalty Program 332

Loyalty Program 2025 Fast Casual Mobile Ordering 332

Modern Restaurant Management

JANUARY 10, 2024

Despite positive indications, most restaurant operators are still in dire need of staff. Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. Shockingly, staffing in the restaurant industry remained 3.6

Hospitality 489

Hospitality Operations Dietary Restrictions 2023 489

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. This will enable brands to better manage off-premises orders and balance their hybrid operating models. Operations will continue to be simplified despite digital experiences expansion.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

APRIL 4, 2023

As a result, they are looking for ways to better optimize their labor operations while also maximizing business opportunities. When coupled with automated scheduling, this innovative technology can help restaurants create optimized schedules that meet their business needs, while also supporting employee preferences.

2023 419

2023 Customer Experience Restaurant Law Communication 419

Modern Restaurant Management

JANUARY 29, 2025

This dynamic has caused egg prices to surge over 38% from fall 2023 to fall 2024, with projections indicating continued volatility throughout 2025. Supply and Demand Imbalance : With fewer hens laying eggs and production costs soaring, the supply chain struggles to meet demand.

Supplies 373

Supplies Pricing Food Supply 2025 373

Modern Restaurant Management

FEBRUARY 3, 2020

A new normal has evolved in the restaurant industry: Digital delivery sales are expected to grow at a compound annual rate of over 22 percent through 2023 , according to L.E.K. Here are some more types of FM technology that will help drive an innovative dining experience. Consulting. Asset Tracking Software.

Innovation 408

Innovation Technology Management Management 408

Modern Restaurant Management

OCTOBER 23, 2024

Restaurant operators searching for something versatile that will cross the dayparts need to look no further than their breakfast menu as waffles have been breaking out of the morning. Also, with its versatility across day parts, operators don’t have to bring in additional SKUs for new menu innovations. Waffles saw a 15.4

Back of House 221

Back of House Seasonal Menu 2024 Customer Experience 221

Modern Restaurant Management

DECEMBER 27, 2022

Restaurant operators should leverage digital tools to fight these serious – and simultaneous – threats to our food supply. Technology can boost business operations in a variety of ways. In the coming year, operators should rely on restaurant technology (ResTech) to help them: 1. million tons of grain.

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

JANUARY 31, 2023

Here is a look at the top trends predictions: Innovative Mashups : Award-winning Chef Paola Velez foresees new twists on traditional breakfast foods to come front and center. “A big trend for 2023 will be curious breakfast flavor pairings – unique flavors blended into one tasty bite.

2023 443

2023 Food Events Bar 443

EATER

APRIL 2, 2025

Lisa Becklund, FarmBar, Tulsa, OK Gabriel Kreuther, Gabriel Kreuther, New York, NY Josh Niernberg, Bin 707 Foodbar, Grand Junction, CO Cassie Piuma, Sarma, Somerville, MA Jungsik Yim, Jungsik, New York, NY Outstanding Restaurant A restaurant that demonstrates consistent excellence in food, atmosphere, hospitality, and operations.

2025 332

2025 Beverage Leadership Hospitality 332

Modern Restaurant Management

JANUARY 26, 2023

In other encouraging news, franchise operators believe that, although most restaurants are not fully staffed, the labor situation has stabilized. What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? On the franchise side, what do you foresee in 2023?

2023 474

2023 Employee Relations Franchise Franchising 474

EATER

DECEMBER 6, 2023

Operating and working in the hospitality industry has perhaps never been harder, but these bars, restaurants, pop-ups, and roving trucks are finding creative ways to bring innovative flavors and experiences to their audiences. Join Eater in celebrating the 2023 Eater Awards winners.

2023 330

2023 Food Truck Bar Dine-in 330

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. The report is an authoritative look at the industry and its opportunities based on a range of national surveys of restaurant owners, operators, chefs, and consumers. million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

JANUARY 31, 2024

Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S Additionally, the report found that AI is already part of mainstream restaurant operations as 89 percent of operators surveyed are already using it in their restaurants in some way. What results did you find surprising and why?

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

Modern Restaurant Management

NOVEMBER 7, 2022

How does this inform an operator? We recommend incorporating the following strategies in your 2023 planning: Schedule regular value messaging into your 2023 marketing calendar. Incorporate menu innovation into your value meal. In addition to price concerns, traffic is likely to continue being a challenge in 2023.

Pricing 508

Pricing Loyalty Program Point of Sale 2023 508

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. As operators look to bolster these two key areas, they’re also closely watching employee training and guest preferences.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

JANUARY 30, 2023

Technologies such as the Internet of Things (IoT) can help them maximize 2023 financials by: Offering a better experience to diners and employees Increasing efficiencies and lowering expenses These technologies empower restaurants in various ways—from automating tasks to identifying emerging risks.

Technology 474

Technology Fast Casual Waste 2023 474

Modern Restaurant Management

MARCH 11, 2025

. – Noah Glass, Founder & CEO of Olo The pandemic was a transformative period for the restaurant industry, leading to significant changes in how both restaurants and consumers operate. Technology continues to transform restaurant operations. The workforce also experienced a major reset.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JANUARY 31, 2025

Connecting with the consumer through loyalty programs and better customer data is a key focus for operators – more than seven in ten restaurant leaders (71 percent) are planning to increase investment in their loyalty or reward programs to keep customers close over the next 12 months. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

APRIL 9, 2024

In fact, 45 percent of restaurant operators expect competition to be more intense than last year. Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. So, what’s the solution? Food availability is often in flux.

2024 508

2024 Front of House Mobile Ordering Back of House 508

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

DECEMBER 8, 2022

The increased challenges and stress of the holiday season often reveal pinch points in bar and restaurant operations. New technology innovations now being introduced into the hospitality industry are designed to level out those pinch points. What are the manual processes of inventory management that are frustrating operations?

Bar 471

Bar Customer Experience Brewery Inventory 471

Modern Restaurant Management

MAY 10, 2024

This is coupled with the global ethnic food market projected to grow by approximately eight percent from 2023 to 2023. In this role, he manages the Culinary, Innovation, and Commercialization teams, and oversees R&D project implementation.

Social Media 450

Social Media 2024 Seasonal Menu 2023 450

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

Dietary Restrictions 309

Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

FEBRUARY 7, 2024

As Merriam-Webster's word of the year for 2023, authenticity is proving to be something that people of all generations search for now more than ever. This is where innovative technology steps in, offering a silver lining. This is where innovative technology steps in, offering a silver lining.

Social Media 493

Social Media Customer Experience Influencer Dine-in 493

Modern Restaurant Management

MARCH 21, 2024

In all, we expect 2024 to be a better year for business than 2023 as the Federal Reserve executes the soft landing it has been seeking since this tightening cycle began. Inflation : The Federal Reserve has succeeded in bringing inflation under control without causing a recession, a feat many of us viewed as unlikely at the start of 2023.

2024 450

2024 2023 Small Business Food Truck 450

Modern Restaurant Management

OCTOBER 16, 2023

More closures in 2023 could reduce the number of restaurants to about 630,000 locations. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. In Causeway Solutions’ September 2023 survey*, we asked more than 800 U.S.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. The artistry of chefs and the creativity of restaurateurs will continue to be at the forefront, while these tools become operational enhancers.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. The drive-thru has become an integral part of QSR operations as restaurants witness a surge in popularity propelled by the pandemic.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419