Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. The data shows a remarkable 61 percent of singles are willing to dine out for a first date on February 14th, while 51 percent of all diners are considering double dates.

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Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

MARCH 16, 2021

environments and are now seen everywhere from fine dining to counter service and everywhere in between. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future. Ilona Knopfler, Partner, Le Bilboquet.

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Fast Casual Front of House Fine Dining Mobile Ordering 391

Modern Restaurant Management

DECEMBER 19, 2022

So, whether you’re looking to open a new restaurant and bar or are responsible for ensuring your existing bar offerings stay up to date and relevant for your guests, let’s look at what trend-forward locations were doing in 2022 that can highlight opportunities heading into 2023. New and Unique Flavors. Pay Attention to Ice.

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Bar 2023 Back of House Coaching 474

EATER

NOVEMBER 7, 2023

A best new restaurant announces itself as part of the national dining conversation. Together, Eater’s 12 Best New Restaurants represent the highest highs of the year in dining — loosely defined as October 2022 through September 2023 — as well as the promise of what’s to come next. Hillary Dixler Canavan Molly J.

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2023 Fine Dining Dine-in Restaurant Law 246

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience? Conversely, proven solutions exist that can increase your guest personalization and drive new revenue, today.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

7 Shifts

APRIL 3, 2023

A flat wage and tip structure at bartaco bartaco, a full-service restaurant with 26 locations and counting, has taken an innovative approach to employee wages—they're all the same. Pecking House's even tip split Brooklyn's Pecking House has an origin story that could only take place in 2023.

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Front of House Tip Distribution Back of House Restaurant Law 370

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

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Catering 2024 2023 Guest Recovery 251

SpotOn

MARCH 19, 2024

March 19, 2024 —  SpotOn , the top-rated software and payments partner for restaurants and small businesses, has been named to Fast Company’s prestigious list of the Most Innovative Companies for 2024. SAN FRANCISCO, Calif., The three new devices, a 15.6” ” Station, 10” Station, and 6.5”

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2024 Innovation Email Marketing Point of Sale 98

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

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2019 Compost Mobile Ordering Online Ordering 323

Future Food

NOVEMBER 27, 2024

Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Those who already treat themselves to high end dining experiences spend more.

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Hospitality 2025 Food Back of House 78

EATER

MARCH 1, 2021

As I have continued to promote the study of diverse ferments with clear recognition of their histories and sociocultural importance, I’ve watched the small Western market for fermented goods gradually turn into a booming industry, one that by at least one projection could be worth $690 billion by 2023.

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Food Social Media Workshop Point of Sale 345

EATER

APRIL 30, 2024

Though Isan cuisine has proven popular around the world, chefs in the northeastern Thai region are still fighting for recognition domestically, using foraged ingredients and fine dining techniques to rewrite their culinary reputation Rule 1: Gather eggs between March and May. Rule 3: Ants are creatures of habit.

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Seasonal Menu Agriculture Food Order Take-out 300

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more. Hospitality trends show group dining continuing to rise.

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Hospitality 2023 Loyalty Program Email Marketing 78

Future Food

JUNE 27, 2023

Food and beverage choices are interconnected with mental and emotional well-being,’ according to the International Food Information Council’s 2023 Food and Health Survey, 74% of respondents stated that their stress levels, mental health and well-being is impacted by their food and beverage choices.

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Hospitality Food Mobile Ordering Beverage 78

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. And outdoor dining, once more of an afterthought or a novelty, has become a more permanent and intentional part of restaurant design.

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Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Clover - Restaurants

JULY 5, 2024

With nearly a 16% increase in growth going into 2023, interest and demand for food trucks does not seem to be slowing down. The coffee industry’s total economic impact has grown astronomically between 2015-2023, by 52.4% They typically cater to those looking for a comfortable, seated dining experience without breaking the bank.

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2024 Food Truck Fast Casual Fine Dining 52

SpotOn

JULY 3, 2024

There's nothing new or innovative about social drinks after work. Prix-fixe menu The set menu, or prix-fixe , is a natural fit for fine dining concepts. Theme nights Summer 2023 was all about Barbie, Beyonce, and Taylor Swift. What is happy hour?

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Social Media Point of Sale Bar Brewery 98

The Restaurant Times

JANUARY 11, 2023

Automation is the key to unlocking greater productivity and innovation, freeing up humans to focus on higher-level work and creative endeavors. And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . And 1 out of 4 such people visit the restaurant that shows up in voice search.

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Ordering Online Ordering Mobile Ordering Loyalty Program 52

EATER

APRIL 26, 2023

Juan de Dios Garza Vela Eater is recognized for short-form video, local writing, investigative reporting, foodways, and beverage The James Beard Foundation announced the nominees for the 2023 Media Awards , and Eater is nominated in six categories.

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2023 Fine Dining Certification Food Supply 146

SpotOn

JUNE 26, 2024

Total number of user reviews and ratings on Tripadvisor worldwide from 2014 to 2023. How do you ensure every 2-top to 20-top has the opportunity to give their thoughts on the dining experience? Hopefully, you'll encourage them to say something nice about you the next time they dine at your restaurant. 

Social Media 52

Social Media Online Ordering Customer Experience Customer Service 52

Modern Restaurant Management

NOVEMBER 1, 2024

COGS Are Key as Hiring Pressures Decline In 2024, 16 percent of operators say analyzing and managing the cost of goods and services and supplier and vendor management are top pain pointscompared to 12 percent in 2023. Inflation (or the increased costs of goods and services) is still a top pain point for operators (15 percent).

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2024 Point of Sale Mobile Ordering Consumer Goods 221

Mad Mobile

MARCH 8, 2024

They’re durable and flexible enough to go from fast casual to fine dining. In 2023, investigators discovered that hackers accessed customer information from over 71,000 users. Most adults love dining out, but the number of people ordering online or for curbside pickup is increasing.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Family and Upscale Dining Outperformed During the Quarter.

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2020 Point of Sale Online Ordering Consumer Goods 277

EATER

JUNE 12, 2023

Diners in 2023 are both old-fashioned and upscale, omnivore and vegan-friendly, 24-hour and breakfast-only. Its myriad dining rooms encompass every genre of ’50s charm. About 30 minutes outside of Oklahoma City, in the tiny town of El Reno, lies one of burger history’s most compelling innovations: the Oklahoma onion burger.

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Back of House Seasonal Menu Food Order Dine-in 274

SpotOn

DECEMBER 30, 2024

At the beginning of 2024, the NRA reported that 73% of operators expected profit to be less or the same over the year, with 38% saying they didn't make any profit in 2023. Innovative. For restaurants that don't already have online ordering, this creates another stream of revenue other than on-site dining.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.

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Pricing Technology 2025 Point of Sale 251

EATER

JANUARY 7, 2025

greatest dining cities. Here, the dining landscape is as sprawling as the land it sits upon, and each neighborhood has something to offer: There are mango sticky rice danishes at Koffeteria , Vanarin Kuchs quaint Downtown ode to Cambodia; and empanadas stuffed with stringy Oaxacan cheese at the Michelin-starred Tatem in Northwest Houston.

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2025 Tourism Fine Dining Back of House 360

Modern Restaurant Management

MAY 5, 2020

“We also know that restaurants need new and innovative approaches to services like mobile ordering and delivery. The COVID-19 crisis is driving remarkable innovation in the foodservice space and our goal is to be there for our clients, helping them deliver on their promises to their guests.” Missing Restaurant Sounds?

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Guest Recovery Food Safety Loyalty Program Point of Sale 307