Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

The Rail

DECEMBER 18, 2023

The end (of 2023) is nigh! And thus, it’s time for us to do another round of recapping the year that was with our top restaurant stories of 2023. Let’s run down our top restaurant stories of 2023. Let’s run down our top restaurant stories of 2023. Employee wages grew 4.9% Inflation also hit restaurant workers hard.

2023 59

2023 Sports 2024 2022 59

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. Like the most ordered food on DoorDash of all time: French fries.

2024 190

2024 2023 Food Order 2013 190

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. Just 34 percent of consumers think dynamic pricing is good for customers, and 42 percent would order less frequently, if at all, from a preferred restaurant if it began using the technology.

Pricing 199

Pricing Consumer Goods Customer Experience Food Order 199

QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Touch Bistro

AUGUST 11, 2021

hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 for businesses with 26 or more employees (several cities also have their own minimum wage laws). hour for businesses with 25 or fewer employees and $15.00/hour hour for businesses with 25 or fewer employees and $15.00/hour

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Modern Restaurant Management

DECEMBER 19, 2023

– Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. – Matt Eisenacher, Chief Brand Officer at First Watch Digital transformation continued to dominate 2023. In 2023, we experienced unprecedented shifts in consumer behavior amidst broader macroeconomic conditions like inflation.

2023 118

2023 Front of House Customer Experience Customer Service 118

Black Box Intelligence

MARCH 8, 2022

And technology adoption signaled that the future of the restaurant industry has arrived. From robotics to contactless payments, customers and operators began using technology to engage with one another in new ways. Restaurants need to offer a compelling value proposition to employees to attract and keep them.

2022 52

2022 Guest Recovery Point of Sale 2021 52

The Restaurant Times

FEBRUARY 28, 2023

Restaurant owners have a wealth of data, from employee records, distribution network logistics, self-service kiosks, and e-commerce figures to social networking reviews. Analyzing the metrics and reports related to your operations becomes essential to your role as the restaurant manager as the competition for customers grows more fierce.

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. A tightly integrated technology strategy will be key to workplace satisfaction and profitability. For part two, click here.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

PathSpot

OCTOBER 11, 2023

Employees need to jot down details, double-check entries, and ensure accuracy. Properly trained employees are more likely to efficiently carry out SOP tasks, reducing the chances of errors and time wasted on redoing tasks. PathSpot SafetySuite offers an efficient solution while ensuring customer and employee safety.

Food Safety 40

Food Safety Waste Food Document 40

Aaron Allen & Associates

AUGUST 22, 2022

trillion global foodservice industry and related ecosystems, our TAM in terms of ideal fit for our top-to-top consulting model is only around 10,000 companies worldwide. What is the TAM for Foodservice Technology? Currently, the Total Addressable Market for Foodservice Technology is estimated at $500 billion globally.

Marketing 59

Marketing Point of Sale POS Customer Service 59

Aaron Allen & Associates

AUGUST 24, 2023

In the end, Roark acquired the chain in August 2023. A heavy focus on technology investments, including automation and maybe even robotics. These are larger capitalized investments tackling bigger and more systemic issues, largely related to tech. ROARK ACQUIRES SUBWAY – WHAT DOES IT MEAN FOR THE CHAIN AND FOR THE NEW OWNER?

Franchise 52

Franchise Franchising Employee Relations Food Supply 52

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 204

2023 2022 Consumer Goods Point of Sale 204

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

The Rail

DECEMBER 20, 2022

It seems annually that everyone with a platform jumps into the pool so they can predict what 2023 will bring in their various industries. We’ve already gone over our top restaurant stories of 2022 , so let’s see what the crystal ball says for 2023. Your Menu Will Never Be the Same. Restaurant Labor Will Continue to Organize.

2023 110

2023 Fast Casual Food Supply Seasonal Menu 110

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Crunchtime

NOVEMBER 11, 2022

Another important factor is the younger demographic of employees. The pandemic had a significant impact on team member demographics in the restaurant industry, with a dramatic shift to younger, less experienced employees. 4 Training-Related Insights for Operations Leaders Going into 2023.

Training 101

Training Operations Employee Relations Technology 101

Modern Restaurant Management

JANUARY 15, 2020

After a few months of flat and even improving employee retention, rolling 12-month turnover rates worsened again for both hourly employees and restaurant managers during November based on the latest Black Box Intelligence Workforce data. .” Restaurant Turnover Continues to Rise, Adding to Staffing Difficulties. Looking Ahead.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Perfect Daily Grind

SEPTEMBER 16, 2022

The company says it will incorporate NFT technology into its current loyalty programme to create new experiences for customers. Following the restoration of Saudi Arabia-Thailand relations, Café Amazon opened its first store in Riyadh’s InterHealth Hospital. The pop-up coffee shop will become permanent in 2023. Thu, 15 Sep.

2022 139

2022 Café Seminar 2023 139

Perfect Daily Grind

NOVEMBER 25, 2022

PRF El Salvador will take place on 16 and 17 March 2023 in San Salvador. The company aims to open 200 kiosks by the end of January 2023, most of which are currently operating in EG Group petrol station forecourts and Asda supermarket stores. Brazil Brewers Cup and Cup Tasters Championships announces winners for 2023 competitions.

2022 166

2022 Workshop Certification Café 166

7 Shifts

FEBRUARY 4, 2020

Getting caught doing wrong by your restaurant employees isn’t the wisest financial move either. Employee Pay Regulations Oregon Minimum Wage Oregon’s minimum wage varies in each part of the state and is scheduled to rise annually until at least 2023. Download the ebook. Currently, the state’s minimum wage is: $12.50

Restaurant Law 369

Restaurant Law Employee Relations Article Cash Management 369

Sling

MARCH 26, 2023

4) Consider business needs and employee strengths Before scheduling your employees, factor in your business’s goals and strategies. Identify each employee’s strengths and consider how those abilities can satisfy your business needs. Then, schedule each employee accordingly. Then, schedule each employee accordingly.

Employee Relations 78

Employee Relations Communication Tip Distribution Information 78

The Restaurant Times

JANUARY 18, 2023

Technology is crucial to the success of modern restaurants. Yet, we found out that about 45% of restaurant owners have trouble with their legacy technology because it is not flexible. In addition, it integrates seamlessly with your current restaurant information system (such as your budgeting and employee management solutions).

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Perfect Daily Grind

APRIL 29, 2022

The publication is dedicated to bringing the coffee sector forward, and publishes four articles a week on coffee consumption trends, emerging technologies, barista culture, and more. National Labour Relations Board files for injunction over firing unionised Starbucks employees.

2022 124

2022 Point of Sale 2021 Café 124

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. 30 percent of respondents shared they will be hosting their event at their home. ” Optimism Is Returning. Pet Supplies Plus.

2021 190

2021 Online Ordering Mobile Ordering Guest Recovery 190

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 189

Franchise Franchising Food Fast Casual 189

The Restaurant Times

JULY 6, 2020

The online food delivery industry is expected to grow and register an annual revenue of USD 2Bn by 2023. Cloud kitchens are strategically designed to remove all the delivery related challenges in the supply chain system. However, a fully automated cloud kitchen can efficiently process up to 60 delivery orders with minimum employees.

Marketing 52

Marketing Online Ordering Mobile Ordering Food Order 52

Modern Restaurant Management

FEBRUARY 1, 2021

Each quadrant on the map represents a combination of values related to predictive loyalty drivers: Emotional Engagement and Meeting Customer Expectations. We find a negative relation when examining different price levels for the same business.” Their research is forthcoming in Management Science. State of Hotel Industry.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Sling

JUNE 19, 2023

You’ll experience firsthand what it takes to keep a bar going and gain valuable experience in basic business practices, like: Customer service Employee development Marketing Payroll Inventory Scheduling Becoming a better manager You can then transfer the lessons you learn working for someone else to your own unique venture.

Bar 78

Bar Employee Relations Equipment Advertising 78

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. “Cheetah’s team has demonstrated agility and ingenuity on behalf of their customers, and the resiliency of building a technology-centric operation. .

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122