Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. What results did you find surprising and why?

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2024 Online Ordering Website Management 2023 199

SpotOn

MARCH 19, 2024

SpotOn earned the standing of number 9 in the Dining category , which recognizes companies driving the restaurant industry forward through technology. “At SpotOn, we aim to provide the best technology solutions to independent restaurants, giving them an edge to operate as efficiently as possible.

2024 98

2024 Innovation Email Marketing Point of Sale 98

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. million Instagram followers.

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2024 2023 Food Order 2013 174

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 199

2023 2022 Consumer Goods Point of Sale 199

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. The research indicates consumer sentiment on dynamic pricing is overwhelmingly negative, and that most customers are unlikely to utilize it in a way that benefits restaurants.

Pricing 190

Pricing Consumer Goods Customer Experience Food Order 190

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

The Restaurant Times

JANUARY 18, 2023

Technology is crucial to the success of modern restaurants. Many software companies are now focusing on the restaurant business that offers solutions to enhance operations — from the customer experience to how the business runs. assisting with marketing strategies such as, customer relationship management (CRM), .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Perfect Daily Grind

SEPTEMBER 16, 2022

The company says it will incorporate NFT technology into its current loyalty programme to create new experiences for customers. Following the restoration of Saudi Arabia-Thailand relations, Café Amazon opened its first store in Riyadh’s InterHealth Hospital. The pop-up coffee shop will become permanent in 2023.

2022 139

2022 Café Seminar 2023 139

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 hour on June 1, 2023. Arkansas: $11.00/hour

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Sling

JUNE 19, 2023

You’ll experience firsthand what it takes to keep a bar going and gain valuable experience in basic business practices, like: Customer service Employee development Marketing Payroll Inventory Scheduling Becoming a better manager You can then transfer the lessons you learn working for someone else to your own unique venture.

Bar 78

Bar Employee Relations Equipment Advertising 78

Perfect Daily Grind

NOVEMBER 25, 2022

PRF El Salvador will take place on 16 and 17 March 2023 in San Salvador. The company aims to open 200 kiosks by the end of January 2023, most of which are currently operating in EG Group petrol station forecourts and Asda supermarket stores. Brazil Brewers Cup and Cup Tasters Championships announces winners for 2023 competitions.

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2022 Workshop Certification Café 166

Modern Restaurant Management

APRIL 20, 2021

With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent).

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Perfect Daily Grind

APRIL 29, 2022

The publication is dedicated to bringing the coffee sector forward, and publishes four articles a week on coffee consumption trends, emerging technologies, barista culture, and more. National Labour Relations Board files for injunction over firing unionised Starbucks employees.

2022 124

2022 Point of Sale 2021 Café 124

Sling

MARCH 26, 2023

4) Consider business needs and employee strengths Before scheduling your employees, factor in your business’s goals and strategies. Identify each employee’s strengths and consider how those abilities can satisfy your business needs. Then, schedule each employee accordingly. Then, schedule each employee accordingly.

Employee Relations 78

Employee Relations Communication Tip Distribution Information 78

The Restaurant Times

FEBRUARY 28, 2023

Restaurant owners have a wealth of data, from employee records, distribution network logistics, self-service kiosks, and e-commerce figures to social networking reviews. Analyzing the metrics and reports related to your operations becomes essential to your role as the restaurant manager as the competition for customers grows more fierce.

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52

Black Box Intelligence

MARCH 8, 2022

And technology adoption signaled that the future of the restaurant industry has arrived. From robotics to contactless payments, customers and operators began using technology to engage with one another in new ways. That is impacting the guest experience and decreasing the value sentiment. But it wasn’t all bad news.

2022 52

2022 Guest Recovery Point of Sale 2021 52

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 184

Franchise Franchising Food Fast Casual 184

Modern Restaurant Management

MAY 5, 2020

Yelp for Business : Yelp for Business is an entirely reimagined platform designed to improve the business owner experience with a fresh new user interface that gives business owners more transparency and insight into their Yelp Business Page. Business owners will see this brand new experience when they log into their account this morning.

Guest Recovery 108

Guest Recovery Food Safety Loyalty Program Point of Sale 108

Aaron Allen & Associates

AUGUST 22, 2022

trillion global foodservice industry and related ecosystems, our TAM in terms of ideal fit for our top-to-top consulting model is only around 10,000 companies worldwide. What is the TAM for Foodservice Technology? Currently, the Total Addressable Market for Foodservice Technology is estimated at $500 billion globally.

Marketing 59

Marketing Point of Sale POS Customer Service 59

The Restaurant Times

JULY 6, 2020

The online food delivery industry is expected to grow and register an annual revenue of USD 2Bn by 2023. Customers place orders via online platforms, and this explains why cloud kitchens invest heavily in establishing their own website/mobile app and partnering with third-party aggregators. .

Marketing 52

Marketing Online Ordering Mobile Ordering Food Order 52

Modern Restaurant Management

FEBRUARY 1, 2021

But the data is showing that once those guests are there, value is not what they highlight the most as part of their experience. For full-service restaurants, net sentiment for top performing brands was a lot more consistent across all attributes of the restaurant experience. ” Customer Desire and Brand Delivery.

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2021 Point of Sale Guest Recovery Travel 129

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 111

2019 Compost Mobile Ordering Point of Sale 111

Modern Restaurant Management

JANUARY 15, 2020

“From a bigger-picture perspective, what we continue to see is an industry crippled by declining traffic but continues to experience guest check growth large enough to drive some small positive sales movement. Same-store sales growth for 2019 came in at 0.1 percent in 2018). Staffing difficulties continue to rise for restaurants.

2020 98

2020 Point of Sale Online Ordering Consumer Goods 98