Modern Restaurant Management

DECEMBER 26, 2024

Outsourcing high-risk services, such as delivery, can alleviate exposure to rising auto insurance costs, which are projected to climb in 2025. Technology: The Double-Edged Sword Technological innovation continues to redefine the restaurant industry, offering tools to enhance efficiency and improve the customer experience.

2025 418

2025 Management Management Insurance 418

Modern Restaurant Management

APRIL 17, 2025

Today, we offer an innovative, all-in-one solution that helps our partners with everything from giving them a deeper understanding of who their guests are to maximizing revenue. Tock’s quick response allowed our partners to quickly adapt to a takeout and delivery model when indoor dining wasn't possible.

Reservations 251

Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

FEBRUARY 3, 2020

A new normal has evolved in the restaurant industry: Digital delivery sales are expected to grow at a compound annual rate of over 22 percent through 2023 , according to L.E.K. Though the delivery revenue trajectory is positive, this may also stir up panic in the industry-. Consulting. Asset Tracking Software.

Innovation 408

Innovation Technology Management Management 408

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. "With consumer behaviors now firmly established around off-premise dining solutions due to the pandemic, off-prem will remain a prevalent option for 2023. For part two, click here.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

DECEMBER 27, 2022

Tech tools will be instrumental in helping the food industry innovate to ensure that today’s problems don’t reduce our future food supply. Since customers have become accustomed to the hybrid of in-person, pickup and delivery, restaurants need to excel at all these models, focusing on safety and accuracy for each.

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

JANUARY 31, 2025

The focus on offering a wider variety of prepared and ready-to-eat food items is clearly paying off, as c-stores registered record sales in 2023. An analysis of insurance claims processed in 2024 compared to 2023 shows a 4.4 This has led to the growth of quick-service restaurants (QSRs), delivery services, and takeout options.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. Whether it was meal prepping like pros, or loading up on protein-heavy delivery favorites, they made sure every bite packed a punch.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

FEBRUARY 1, 2022

Between 2023 and 2030, the industry is projected to add an average of 200K jobs each year, with total staffing levels reaching 16.5M Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. Roughly half of U.S.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

OCTOBER 19, 2021

One of those innovations being cocktails-to-go. Tennessee for example passed a new law that allows carryout and delivery of alcohol that expires in 2023. Deliveries can only be made by drivers that are at least 21 years old and the patron’s ID must be checked at the time of delivery. Cocktails-To-Go.

License 539

License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

JANUARY 10, 2024

Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. percent below pre-pandemic levels as of the start of 2023, resulting in a staggering 450,000 job openings compared to 2019.

Hospitality 489

Hospitality Operations Dietary Restrictions Customer Experience 489

Modern Restaurant Management

JANUARY 13, 2023

“After 36+ years of serving innovative, California inspired cuisine, we are proud to have built an incredibly loyal and supportive CPK guest community, so we wanted to do something to show our appreciation as we kick off the new year,” said Ashley Ceraolo, SVP of Marketing at California Pizza Kitchen. ” The Royal Silencer.

2023 251

2023 Menu Back of House Seasonal Menu 251

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines. The world changed, and so did restaurants.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 418

Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

APRIL 11, 2023

As restaurants embrace technology, work to avoid encroaching competition and search for ways to expand their customer base, we’re likely to see more and more innovative ways that brands are blurring traditional lines to get in front of new customers. The following trends show how brands are taking advantage of this growing movement.

Customer Service 474

Customer Service Fast Casual Sustainability Customer Experience 474

Goliath Consulting

APRIL 4, 2023

Pizza Today , the leading magazine for pizzeria owners and operators, released its annual State of the Pizzeria Industry Report, which provides pizza professionals with a deep dive report of pizzeria insights, issues, and trends for 2023. Online ordering and delivery play an essential role in pizzerias.

2023 195

2023 Fast Casual Point of Sale Email Marketing 195

Modern Restaurant Management

MARCH 16, 2021

We’re continually learning about new and innovative ways to help our clients be more sustainable—whether that be choosing eco-friendly materials and fixtures or finding new products that use recycled or compostable packaging. Ashley Kirkland, NCIDQ, Director of Interior Architecture, GrizForm Design Architects.

Fast Casual 391

Fast Casual Front of House Fine Dining Mobile Ordering 391

Modern Restaurant Management

DECEMBER 15, 2023

The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 That is why multi-unit restaurants are leveraging a multitude of technologies to make every dining, delivery, drive-through, or takeout experience festive and memorable. percent more than in 2022.

Equipment 294

Equipment Customer Experience Customer Service 2023 294

Perfect Daily Grind

JANUARY 13, 2023

Sigep 2023 to host seven Italian National Coffee Championships from 21 to 25 January. Dutch Bros projects total 2023 revenue to be US $1 billion. Chapman University partners with the CA Dairy Innovation Centre on Coffee, Tea, and Creamers: The Science and Art of Milk in Beverages course. Wed, 11 Jan. million funding round.

2023 182

2023 Events Website Management Leadership 182

Modern Restaurant Management

MAY 31, 2024

Additionally, the study provides insights into the performance of delivery service providers and the integration of technology such as tablets and QR codes in dining experiences. Consumers like to cozy up with their orders, as 52 percent report eating their delivery food at home on the couch and, in the case of 21 percent of Gen Zers, in bed.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

NOVEMBER 15, 2023

Heading into the end of 2023, two-thirds of consumer households (64 percent) planned to spend at the same levels with restaurants as they did over the second and third quarters of the year. A return to work in offices and higher grocery prices due to continued inflation pressures are among the factors leading to nearly one in four U.S.

Loyalty Program 275

Loyalty Program Mobile Ordering Website Management Online Ordering 275

Modern Restaurant Management

JANUARY 8, 2024

In 2024, the restaurant industry will witness a technological transformation driven by innovations like AI and contactless solutions, while also grappling with data privacy concerns. Vanilla isn’t for everyone In 2023, marketing took a cue from the ice cream parlor, embracing segmentation with the same precision as a sundae artisan.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JUNE 12, 2020

“Superlative cuisine, an innovative cocktail program, and an atmosphere I know our customers will really enjoy. “Nothing new or innovative has been done nationally in full-service restaurants or taverns,” said Fransmart CEO Dan Rowe. “The D.C. ” Atlanta Taffer's Tavern.

Franchise 422

Franchise Franchising Food Safety Kitchen Safety 422

ChowNow

OCTOBER 26, 2023

Here we see that technology and innovation features score much higher with derived importance (DI) rankings. Make room for innovation All the research shows one thing: technology can provide a big boost in customer satisfaction. On the flip side, restaurants that resist new technologies can see a negative impact.

Mobile Ordering 243

Mobile Ordering Customer Experience Customer Service Influencer 243

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 251

Catering 2024 2023 Guest Recovery 251

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

SEPTEMBER 27, 2024

A 2023 study by Toast found that 30 percent of staff in the restaurant industry are at risk of leaving in the next two years, highlighting an equally concerning high turnover rate within this sector. From 2023, consumer spending has been steadily increasing and is set to continue into 2025. percent year-over-year, compared to 0.4

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

DECEMBER 16, 2019

Chick-Fil-A drove growth through menu innovation, but more importantly, it was one of the main characters in the much-hyped Chicken Wars saga (8.2 consumers by Vixxo found that two in three Americans still prefer dining in restaurants (62 percent) over takeout or delivery (34 percent). percent growth over Q2). percent growth over Q2.

2019 323

2019 Compost Mobile Ordering Online Ordering 323

Lavu

NOVEMBER 29, 2024

Track these important metrics: Metric Action Items Stock Turnover Adjust par levels weekly for fresh items Waste Log Record daily to pinpoint spoilage causes Order Accuracy Review each delivery to improve vendor orders Make it a habit to count perishable items weekly, compare system data to physical stock, and tweak orders based on actual usage.

Waste 78

Waste Inventory Food Point of Sale 78

Cheetah

NOVEMBER 27, 2021

Use of to-go food containers surged during the pandemic’s delivery boom. Carry-out and delivery orders grew by over 130% during the pandemic, causing the use of to-go containers to surge to the point of a packaging shortage. Innovative To-Go Packaging Alternatives. Reading Time: 4 minutes. Lawmakers are not far behind.

Sustainability 148

Sustainability Compost Recycling Loyalty Program 148

Modern Restaurant Management

SEPTEMBER 10, 2021

The group plans to grow both Ike’s and Bangin’ Buns through franchising starting in 2023. “I’m proud to be a part of an innovative concept like The Habit Burger Grill. The new Salata will offer online ordering with both pickup and delivery available for fans on the go, as well as dine-in and catering.

Franchise 471

Franchise Franchising Food Fast Casual 471

Open for Business

JANUARY 6, 2023

The biggest issue on almost every restaurateur’s mind heading into 2023 is the same as last year: staffing. It’s been a big few years for restaurant technology, but now that the pressures of the pandemic have decreased, restaurant owners are figuring out which innovations to keep and which to retire. Ongoing staffing shortage.

2023 109

2023 Compost Recycling Food Supply 109

Perfect Daily Grind

OCTOBER 14, 2022

The coffee chain will launch ready-to-drink (RTD) products in the country later this year, with plans for nationwide distribution in 2023. PRF will return to El Salvador from 16 to 17 March 2023, connecting local producers with roasters and other coffee professionals from around the world. Tue, 11 Oct.

2022 168

2022 Webinar 2023 Café 168

Qu

OCTOBER 17, 2024

Unified kitchen systems that integrate data from all ordering channels—digital, in-store, and delivery—play a vital role in enhancing order management. Upgrading your kitchen technology will help you meet high guest expectations and reduce wait times for both guests and Delivery Service Providers (DSPs). billion in 2023 1.

Food Order 52

Food Order Waste Technology BOH 52

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

Hospitality 78

Hospitality 2023 Loyalty Program Email Marketing 78

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. A substantial 9 in 10 consumers enjoy discovering new dishes and beverages at restaurants, emphasizing the pivotal role of innovation. Job opportunities expanded, with over 2.6 million jobs added nationally.

2024 96

2024 Loyalty Program 2023 Point of Sale 96