Restaurant Den

JULY 24, 2023

Businesses are now torn between investing in their own delivery infrastructure or relying on external services. This guide will explore why upgrading to an in-house food delivery system is a sensible move for your business in 2023. If you’re also at this crossroads, fear not!

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Open for Business

MAY 9, 2023

Third-party delivery is booming like never before. In 2020, third-party delivery exploded because it gave restaurants a vital revenue stream during the pandemic. But even now that guests have long since returned to on-premise dining, demand for delivery remains high and shows no signs of going anywhere. billion by 2027.

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Delivery 2023 Loyalty Program Customer Service 78

7 Shifts

JANUARY 20, 2023

Super Bowl 2023 Promotion Ideas for Bars and Restaurants 1. Go all-in on pick-up and delivery Truth is: Most people will stay at home. Delivery and pick-up orders tend to be higher during the Super Bowl than any other time of year. It's hard enough to manage a higher workload without delivery.

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Specials 2023 Social Media Email Marketing 195

Modern Restaurant Management

DECEMBER 18, 2023

It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. The survey also showed 75 percent of respondents expected their labor costs to increase in 2023.

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2024 2023 Back of House 2022 179

EATER

APRIL 2, 2024

Food delivery apps have recently added new fees in response to minimum pay rules in New York City and Seattle. Getty Images/iStockphoto As delivery discourse rages, don’t forget the middlemen: apps like UberEats, DoorDash, and Grubhub. No one is happy about the delivery apps. But we should give credit where it’s due.

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Delivery Restaurant Law Food Customer Service 143

Rocket Fuel

MARCH 19, 2024

MINNEAPOLIS– March 19, 2024 – Investments in mobile apps and in-store kiosks continue to drive demand among quick-service restaurants (QSRs), with growth in third-party delivery showing no signs of slowing down, according to Delaget ’s annual QSR Operational Index report. Among the key findings in the report: Third-party delivery is up 29.8

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Mobile Ordering Delivery Operations 2023 52

The Rail

DECEMBER 18, 2023

The end (of 2023) is nigh! And thus, it’s time for us to do another round of recapping the year that was with our top restaurant stories of 2023. Let’s run down our top restaurant stories of 2023. Let’s run down our top restaurant stories of 2023. in 2023 , which still makes it the third-lowest unionization in the US.

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Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

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2023 Hospitality Loyalty Program Email Marketing 78

Sling

JULY 24, 2023

14) Chowly If you take orders from food delivery services, like DoorDash or Grubhub, Chowly can accept orders from all of these services and enter them into your POS system without anyone having to do it manually. It can also automatically update your menu on food delivery services. It covers local health codes from the U.S.

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Open for Business

MARCH 1, 2023

More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. Here’s what to know about the restaurant staff shortage and what your restaurant business can do to staff up in 2023. That’s 450,000 job openings compared to 2019.

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2023 Insurance Front of House Hiring 78

Modern Restaurant Management

JANUARY 6, 2023

The bowl will be available to order exclusively through the brand’s website or sweetgreen app for delivery and pick-up during Green January. White Castle is kicking off 2023 with a flurry of specials and deals designed to keep Cravers’ stomachs and wallets, full. Under $2 Craves. Craving Discounts.

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2023 Menu Mobile Ordering Coupons 107

Modern Restaurant Management

JANUARY 13, 2023

Available now through the Slice Factory mobile app, the $5 deal includes the original Chicago jumbo pizza slice with a free soft drink included in-store, delivery or with the convenient slice thru. You can order online or in the Dickey’s app for curbside pick-up, take-out and delivery.

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2023 Menu Seasonal Menu Back of House 98

EATER

AUGUST 31, 2023

Chiyo Some of these meals are based largely on the Chinese traditions of zuo yue zi, or sitting the month A version of this post originally appeared on August 26, 2023 , in Stephanie Wu’s newsletter, “From the Editor,” a roundup of the most vital news and stories in the food world. Chiyo’s tonic and broth bundle.

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Delivery Back of House 2011 2023 77

Typsy

JULY 8, 2020

Even before 2020, delivery service was looking like the way of the future when it comes to the restaurant business. Restaurant-to-customer food delivery was already anticipated to explode in the early 2020s, and market research now forecasts global market growth of over $40 billion by 2023. and then COVID happened.

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Delivery Food 2023 Customer Service 174

Open for Business

JANUARY 6, 2023

The biggest issue on almost every restaurateur’s mind heading into 2023 is the same as last year: staffing. 2023 may be the year when it becomes clear which of the recent changes to the industry were fleeting and which are now permanent. Read on for thoughts from three leading chefs on these pressing issues.

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2023 Compost Recycling Waste 109

Apicbase

DECEMBER 8, 2022

We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. In 2023, restaurants will tap new revenue streams, optimise efficiency and create more brand value. #1 Delivery under fire. Delivery under fire. Delivery under fire.

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2023 Food Supply Online Ordering Kitchen Safety 52

Open for Business

JANUARY 26, 2023

If you want to sweeten the deal, throw in a free menu item or a small percentage off the delivery charge to entice people to order. The post 15 creative restaurant promotion ideas and strategies for 2023 appeared first on OpenTable Resources. The promotion can be as straightforward as sharing the links through social media and emails.

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2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

DECEMBER 29, 2023

Shortage of Capital for Restaurant Technology As we marched into 2023, interest rates and uncertain economic conditions continued to impact the withdrawal capital from restaurant technology investments. Investments in venture capital had a massive retreat in 2023, hitting the technology sector very hard.

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The Restaurant Times

JANUARY 26, 2023

Top 5 Restaurant POS Features To Look For In 2023 A POS system today is capable of handling employee schedules and clock-ins, data collection for business intelligence, and providing a personalized customer experience. Instead, delivery partners or third-party apps hold this data. Read along!

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POS 2023 Loyalty Program Point of Sale 59

Open for Business

DECEMBER 7, 2022

Embrace delivery (if it works for you). The era of delivery is upon us. Third-party delivery platform DoorDash saw its revenue increase by 33% in 2022. The post How to increase restaurant sales: 11 smart strategies for 2023 appeared first on OpenTable Resources. The demand is through the roof.

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2023 Social Media Email Marketing Dine-in 88

Black Box Intelligence

OCTOBER 27, 2022

Based on the industry performance of 2022, we’re sharing the current state of restaurant finances as well as the top trends to get ahead of in 2023. Black Box Guest Intelligence data shows customers opt for off-premise options including take-out and delivery more now than they did before the pandemic. Looking Ahead. Our Takeaway.

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2023 Point of Sale 2022 Consumer Goods 68

24/7 Waiter

OCTOBER 4, 2023

This intrigue leads to further investigation of your website and encourages in-person visits or placement of an order for food delivery. Be sure to have an easy online ordering system and reliable food delivery options to help increase your profits and satisfy your customers. Unique restaurant menu items definitely draw in a crowd.

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2023 Menu Social Media Online Ordering 36

Modern Restaurant Management

MAY 30, 2023

In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting. Why does this matter to your bottom line?

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Loyalty Program Social Media 2023 Download 182

Modern Restaurant Management

MARCH 14, 2024

Ways to Increase Cash Flow Pay attention to internal issues and delivery orders – especially during peak hours. Use delivery promotions to boost your AOV. percent from 2022 to 2023, and in 2023, pizzerias made up 5.84 Fifty-one percent of pizzeria and pizza chain orders come through from 4to 8:59 pm, but 51.5

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Online Ordering Cash Management 2023 Inventory 106

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

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Ordering Online Ordering Loyalty Program Customer Experience 184

Restaurant Business

FEBRUARY 27, 2024

The pizza delivery chain added the largest number of new operators in 15 years in 2023. All of them started as delivery drivers or other employees within the system.

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2023 Delivery Operations 113

Sculpture Hospitality

FEBRUARY 9, 2023

Outdoor dining, takeout, third-party delivery applications and contactless technology have all had a profound shift on how restaurants operate today. Since the start of the pandemic, we have seen huge shifts in diner behaviours and preferences.

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Inventory 2023 Outdoor Technology 124

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. Like the most ordered food on DoorDash of all time: French fries.

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2024 2023 Food Order 2013 145

Modern Restaurant Management

JANUARY 30, 2024

Takeout and dine-in usage jumped in Q4 and delivery traffic increased +14.0 Our survey supports the data: Half of respondents report ordering delivery at least once a week. percent in December 2023 vs. 6.5 percent in Q4 2023. Perhaps due to changing behavior or cost cutting, lunch and breakfast traffic are both down -3.3

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2024 Fast Casual Point of Sale 2023 130

Qu

MARCH 31, 2023

That’s why we’re dubbing 2023 The Year of Efficiency. But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies.

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2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

JANUARY 29, 2020

As we head into 2020 and digital ordering continues to boom, the restaurant segment is in for some major changes, particularly when it comes to delivery. According to research done by eMarketer , 23 percent of all smartphone users will use a food delivery app by 2023.

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Delivery Front of House Fast Casual Customer Service 141

Open for Business

MAY 9, 2023

The umbrella of Virtue’s hospitality covers not only guests and team members, but also the delivery drivers and other service providers who come into the restaurant on a daily or weekly basis. The post A whole new take on hospitality from Philly Chef Con 2023 appeared first on OpenTable Resources.

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Hospitality 2023 Customer Service 2016 78

Rocket Fuel

MAY 1, 2023

Additionally, with Third-Party Delivery on the rise, it’s important to offer bottled and canned beverages as offerings on your delivery app menus.

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Beverage 2023 Coaching 2022 52

Modern Restaurant Management

APRIL 26, 2023

In March, Revenue Management Solutions surveyed more than 800 restaurant-goers across the US to find out how they’re dining in 2023. For the first quarter of 2023, traffic in the QSR segment was down 0.7 Whether due to delivery fees or the change of seasons, more people are willing to get their food themselves.

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Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. However, the industry grapples with challenges, as 76% of operators report higher average food costs in 2023 compared to the previous year. Job opportunities expanded, with over 2.6

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2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

JUNE 28, 2023

Half of customers felt manipulated or tricked into leaving a tip at checkout, according to Capterra ’s June 2023 survey, which was conducted to learn more about how the overuse of tablet tip screens is changing the way consumers approach tipping culture. What can restaurants do to make guests feel more comfortable about tech tipping?

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Customer Service 2023 Mobile Ordering Retail 176

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Consumers ordering deliveries still want to make sure it feels like they are treating themselves.

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