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Delivery Fraud: Fighting Scams to Protect Your Restaurant

Modern Restaurant Management

In 2023, over 1.5 were registered on food delivery platforms like Grubhub, DoorDash, and Uber Eats. What are the consequences of this type of delivery fraud for the legitimate restaurants listed on the platform? Bad acting couriers use GPS spoofing applications to give them the upper hand when competing for deliveries.

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Making Your Food Delivery Business More Sustainable

Modern Restaurant Management

In 2023, a study carried out in Europe and North America took a much closer look at delivery sustainability. The results demonstrated that online consumers seek delivery services from providers committed to carbon-neutral processes. Now, multiply that single delivery by the 20 or 30 trips taken to make a good profit.

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Can Your Food Delivery Business Be More Sustainable?

Modern Restaurant Management

In 2023, a study carried out in Europe and North America took a much closer look at delivery sustainability. The results demonstrated that online consumers seek delivery services from providers committed to carbon-neutral processes. Now, multiply that single delivery by the 20 or 30 trips taken to make a good profit.

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Smart Supply Chain Management Can Reduce Food Waste and Improve Margins in Your Restaurant

Modern Restaurant Management

Here are some of the key smart supply chain solutions that can help enhance restaurant operational efficiency: GPS Tracking Systems : These smart systems can do far more than just track the location of a restaurant’s incoming food deliveries (though this alone boosts efficiency). Accurately timed deliveries : Timing is everything.

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Will 2023 Be Transformative for Restaurants?

Modern Restaurant Management

2023 has the potential to be transformative for restaurants, with opportunity for new innovation beyond a recession in these first months. We’re also starting to see a shift in diner behavior in the convergence of dine-in and delivery, as some consumers order delivery/takeout during the week and dine-in at restaurants on the weekends.

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2023 Restaurant Technology Trends: Consolidation, Experience, and Fees

Modern Restaurant Management

Here are six things I see coming in 2023: Labor pressure is easing, but operators are still looking for labor management. Operators will continue incentivizing in-house delivery and in-app purchases. Bringing delivery back in house as much as possible is also a priority for many brands.

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2023 Reflections: The Year That Was in Restaurants, Part Two

Modern Restaurant Management

In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

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