Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. million Instagram followers.

2024 156

2024 2023 Food Order 2013 156

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. Why the buzz?

2024 189

2024 Loyalty Program Food Order 2030 189

Open for Business

MARCH 7, 2023

In a lot of restaurants, training is a hodgepodge of ad hoc instruction, assumptions, observations, and past experience. Have seasoned employees role play work situations, such as fielding tough questions from guests about the menu, and make a video to share. What is a restaurant training program? Communication.

Training 78

Training 2023 Front of House Back of House 78

Future Food

SEPTEMBER 6, 2023

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. By January 1, 2023 California’s minimum wage will be $15.00/hour hour on June 1, 2023. hour on January 1, 2023. hour on January 1, 2023.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

The Restaurant Times

JUNE 6, 2023

Ways Restaurant Software Can Optimize Inventory Management and Cost Control Operating a restaurant is no easy task, but thanks to technology, restaurateurs now have access to powerful tools that offer numerous benefits. The market is projected to experience a 16.3% CAGR from 2023 to 2030. million in 2022.

Inventory 52

Inventory Management Management Food Supply 52

Perfect Daily Grind

AUGUST 26, 2022

Transparency Market Research says demand for newer packaging technologies will drive market value over the next five years, including more sustainable packaging options. Steeped Coffee partners with actress Ayesha Curry for seasonal Sweet July Subscription Box. Peet’s Coffee launches autumnal menu items. million by 2027.

2022 128

2022 Agriculture Point of Sale Workshop 128

The Restaurant Times

FEBRUARY 28, 2023

Analyzing the metrics and reports related to your operations becomes essential to your role as the restaurant manager as the competition for customers grows more fierce. Larger restaurants usually employ eight or more technology vendors, highlighting the need to invest in a trustworthy analytics solution.

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52

Perfect Daily Grind

SEPTEMBER 23, 2022

The IWCA’s local chapter is inviting coffee professionals to a safe space where women and other marginalised people in the industry will share their individual experiences. International Coffee Tea Asia 2023 scheduled for 25 to 27 May in Singapore. East Asian coffee market set for uncertain crop season.

Workshop 130

Workshop 2022 Food Truck Events 130

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. A tightly integrated technology strategy will be key to workplace satisfaction and profitability. Operations will continue to be simplified despite digital experiences expansion.

2023 164

2023 Loyalty Program Fast Casual Customer Experience 164

Modern Restaurant Management

DECEMBER 16, 2019

According to new research from the National Restaurant Association, 72 percent of people want a restaurant gift card this holiday season. They are also a good choice for someone who wishes to give an experience rather than a material item,” said Riehle. Go with a Restaurant Gift Card. In fact, Paytronix Systems, Inc.,

2019 100

2019 Compost Mobile Ordering Point of Sale 100

The Food Corridor

MARCH 27, 2023

But moving to a delivery- only model has been made possible recently by advances in technology and changes in consumer habits. Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

DECEMBER 18, 2019

As more meatless options become popular throughout the hospitality scene, Tripleseat released three popular menu options trending this holiday season as restaurants prepare for dinner parties. "We can anticipate more meatless menu trends in 2020 as chefs experiment with additional foods to replace animal products."

Seasonal Menu 105

Seasonal Menu Fast Casual Consumer Goods 2020 105

Modern Restaurant Management

JANUARY 15, 2020

“From a bigger-picture perspective, what we continue to see is an industry crippled by declining traffic but continues to experience guest check growth large enough to drive some small positive sales movement. National Restaurant Association Survey on Top Menu Trends. Same-store sales growth for 2019 came in at 0.1 Looking Ahead.

2020 92

2020 Point of Sale Online Ordering Consumer Goods 92

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. said they planned to utilize some form of AI automation technology. The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service.

Marketing 166

Marketing Social Media Point of Sale Customer Service 166

Modern Restaurant Management

DECEMBER 8, 2022

The increased challenges and stress of the holiday season often reveal pinch points in bar and restaurant operations. New technology innovations now being introduced into the hospitality industry are designed to level out those pinch points. Design Your Holiday Customer Experience.

Bar 177

Bar Customer Experience Brewery Inventory 177

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 98

Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

MAY 31, 2024

Eating and Drinking Place Summer Employment Forecast According to the National Restaurant Association’s annual Eating and Drinking Place Summer Employment Forecast, restaurant operators will add 525,000 jobs for the summer season. The study identifies 4-5 clear opportunities for each brand to enhance the overall customer experience.

Online Ordering 132

Online Ordering Ordering 2024 Hiring 132

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. " Demand for Contactless.

2020 126

2020 Mobile Ordering Online Ordering Merchandise 126

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. “The Juicey Awards are about honoring our passionate store owners.

Franchise 185

Franchise Franchising Fast Casual Loyalty Program 185

Modern Restaurant Management

APRIL 20, 2021

With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future. Event Planning Is Back.

2021 184

2021 Online Ordering Mobile Ordering Guest Recovery 184

Modern Restaurant Management

FEBRUARY 1, 2021

But the data is showing that once those guests are there, value is not what they highlight the most as part of their experience. For full-service restaurants, net sentiment for top performing brands was a lot more consistent across all attributes of the restaurant experience. ” Customer Desire and Brand Delivery.

2021 117

2021 Point of Sale Guest Recovery Travel 117

EATER

FEBRUARY 16, 2024

For the right price, the modern travel industry can ferry you to nearly any food scene on Earth in a matter of hours, and once you arrive, technology makes it seamless to find a serviceable restaurant, translate a menu, and examine photos of dishes before ordering. Nick Mancall-Bitel Fresh oysters on display in Haenyeo Chon.

2024 98

2024 Tourism 2023 Fine Dining 98