Modern Restaurant Management

NOVEMBER 30, 2023

Recent findings reveal that researching a new POS for implementation after 2023 is a priority for 43 percent of restaurants , with 29 percent hoping to upgrade their POS for better omnichannel integrations. And better customer service also translates to tangible savings.

POS 116

POS Operations Loyalty Program Seasonal Menu 116

Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

Fine Dining 183

Fine Dining Seasonal Menu Social Media 2022 183

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. Why the buzz?

2024 189

2024 Loyalty Program Food Order 2030 189

Modern Restaurant Management

MAY 9, 2023

From the humble QR code, which quickly became a mainstay during the pandemic, to recent reports of “digital-only” restaurants, tech is starting to define service for restaurants and customers alike. Building a loyal fan base is all about creating great experiences and, for this, automation can be a very useful tool.

Mobile Ordering 165

Mobile Ordering Customer Experience Seasonal Menu Loyalty Program 165

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. million Instagram followers.

2024 156

2024 2023 Food Order 2013 156

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

NOVEMBER 21, 2022

Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. This inflation at the customer–facing end of the restaurant business has largely been fuelled by rapidly increasing operating costs – by as much as 11.7 percent compared to the same period in 2021.

Operations 190

Operations Cash Management Seasonal Menu Loyalty Program 190

Modern Restaurant Management

JANUARY 13, 2023

And now as a recession looms on the horizon, eight percent of restaurants are reportedly laying off employees heading into 2023, setting the stage for a tough season as holiday demand puts pressure on already-frustrated staff.

Front of House 202

Front of House Back of House Online Ordering Food Order 202

Open for Business

MARCH 7, 2023

In a lot of restaurants, training is a hodgepodge of ad hoc instruction, assumptions, observations, and past experience. Have seasoned employees role play work situations, such as fielding tough questions from guests about the menu, and make a video to share. What is a restaurant training program?

Training 78

Training 2023 Front of House Back of House 78

The Restaurant Times

JANUARY 14, 2023

Your food is perfect; your food truck is brimming with customers day in and day out, and it is time to get your wheels rolling to some of the top food festivals across the world in 2023! . We have created a list of some of the top food festivals across the world where your food truck should be in 2023. Source: TheMiamiGuide.com.

Food Truck 52

Food Truck 2023 Food Sourcing 52

Modern Restaurant Management

JUNE 22, 2022

What Harvard Beal founded in 1932 as a wholesale fish market evolved into a go-to waterfront dining destination and experience. The pair, longtime visitors to Maine and Beal’s customers, not only retained the essence of the restaurant while expanding the menu and service, but they also took the brand nationally.

Seasonal Menu 186

Seasonal Menu Food Truck Consumer Goods Customer Experience 186

Future Food

SEPTEMBER 6, 2023

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

24/7 Waiter

JUNE 22, 2023

It is crucial to get customer feedback when you own a restaurant. Knowing what your customers think of your food, service, and ambiance allows you to be better equipped to run a successful business. Customer reviews provide you with good and bad insight. This question can help you gain customers.

2023 36

2023 Dietary Restrictions Customer Experience Seasonal Menu 36

Rocket Fuel

DECEMBER 9, 2022

Speed of Service impacts your customer satisfaction rate (or VOC, Voice of Consumer scores), is impacted by your labor retention rate and can deter guests from returning. Speed of Service is the measurement of the time that it takes for a restaurant to serve its customers. Typical menu items alongside LTOs.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

EATER

MARCH 19, 2024

A dinner at Petite Cerise in Washington, DC, which opened in March 2023. To me the word ‘brasserie’ means a nice French eatery that features many classic menu items like steak frites, steak tartare, coq au vin, and more,” and the ambiance should be refined but still casual enough to visit on a weeknight.

Food 100

Food Fine Dining Seasonal Menu Dine-in 100

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. By January 1, 2023 California’s minimum wage will be $15.00/hour hour on June 1, 2023. hour on January 1, 2023. hour on January 1, 2023.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

The Restaurant Times

FEBRUARY 28, 2023

Analyzing the metrics and reports related to your operations becomes essential to your role as the restaurant manager as the competition for customers grows more fierce. Data on operations also include your menu, staffing, and sales. Customer Data Customer data is all about your visitors — what they do, want, need, and who they are.

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

The Restaurant Times

JUNE 6, 2023

Today, restaurant management software companies have revolutionized operations for busy restaurant owners, providing a comprehensive solution that boosts sales, saves time and money, streamlines operations, and enhances the overall guest experience. The market is projected to experience a 16.3% CAGR from 2023 to 2030.

Inventory 52

Inventory Management Management Food Supply 52

Rocket Fuel

DECEMBER 1, 2022

We’re near entering 2023, where we can expect more digitalization than ever. Not to mention the delivery channel grew by X% from 2020 to 2021, and it’s expected to climb higher in 2023 and beyond. A good online ordering system will allow customers to view the complete menu on the website and place an order through the same website.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Perfect Daily Grind

SEPTEMBER 23, 2022

The IWCA’s local chapter is inviting coffee professionals to a safe space where women and other marginalised people in the industry will share their individual experiences. International Coffee Tea Asia 2023 scheduled for 25 to 27 May in Singapore. East Asian coffee market set for uncertain crop season.

Workshop 130

Workshop 2022 Food Truck Events 130

Lavu

MARCH 18, 2020

Pairing food and wine with a specialized menu and keeping up with wine trends will help boost your restaurant sales all-year-round. Believe it or not, any kind of restaurant can have a wine and food pairing menu. Plus, offering a special menu presents numerous benefits to your restaurants. Dry Ros é – Cheesy Richness.

Food 78

Food Seasonal Menu Fine Dining Point of Sale 78

Modern Restaurant Management

DECEMBER 18, 2019

As more meatless options become popular throughout the hospitality scene, Tripleseat released three popular menu options trending this holiday season as restaurants prepare for dinner parties. "We can anticipate more meatless menu trends in 2020 as chefs experiment with additional foods to replace animal products."

Seasonal Menu 105

Seasonal Menu Fast Casual Consumer Goods 2020 105

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Operations will continue to be simplified despite digital experiences expansion. The “restaurant anywhere” experience will expand. For part two, click here.

2023 164

2023 Loyalty Program Fast Casual Customer Experience 164

Modern Restaurant Management

NOVEMBER 24, 2021

The brand has been able to create an entirely new category of menu items, transforming the familiar comfort food of chicken and waffles into its photo-worthy and on-the-go staple. Its concise, yet scalable menu, does not necessitate the need for large retail space, allowing for creative opportunities to grow and innovate into the future.

Franchise 165

Franchise Franchising Loyalty Program 2022 165

The Food Corridor

MARCH 27, 2023

Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Therefore, they operate behind the scenes and out of sight.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

DECEMBER 16, 2019

According to new research from the National Restaurant Association, 72 percent of people want a restaurant gift card this holiday season. They are also a good choice for someone who wishes to give an experience rather than a material item,” said Riehle. Go with a Restaurant Gift Card. In fact, Paytronix Systems, Inc.,

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Modern Restaurant Management

JANUARY 15, 2020

“From a bigger-picture perspective, what we continue to see is an industry crippled by declining traffic but continues to experience guest check growth large enough to drive some small positive sales movement. National Restaurant Association Survey on Top Menu Trends. Same-store sales growth for 2019 came in at 0.1 Looking Ahead.

2020 92

2020 Point of Sale Online Ordering Consumer Goods 92

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 98

Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

DECEMBER 8, 2022

The increased challenges and stress of the holiday season often reveal pinch points in bar and restaurant operations. Forecasting weekly ordering now becomes critical as you don’t want to run out of a well-performing holiday stout, or on the flipside, carry over a Christmas beer into 2023. Design Your Holiday Customer Experience.

Bar 177

Bar Customer Experience Brewery Inventory 177

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service. They streamline communication and free up staff while reducing wait time for customers.

Marketing 166

Marketing Social Media Point of Sale Customer Service 166

Modern Restaurant Management

MAY 31, 2024

Eating and Drinking Place Summer Employment Forecast According to the National Restaurant Association’s annual Eating and Drinking Place Summer Employment Forecast, restaurant operators will add 525,000 jobs for the summer season. The study identifies 4-5 clear opportunities for each brand to enhance the overall customer experience.

Online Ordering 132

Online Ordering Ordering 2024 Hiring 132