Modern Restaurant Management

JANUARY 10, 2024

Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. percent below pre-pandemic levels as of the start of 2023, resulting in a staggering 450,000 job openings compared to 2019.

Hospitality 489

Hospitality Operations Dietary Restrictions Customer Experience 489

Modern Restaurant Management

OCTOBER 30, 2023

Even as QSR employment needs grow (over five million fast-food positions in the US as of 2023) , this important pool of workers is shrinking. Of course, it takes two to tango when hiring. In 2000, 30 percent of teens enrolled in school has jobs; today the number is under 20. Others offer special wages for hard-to-staff shifts.

2000 493

2000 Food Supply Hiring Technology 493

Modern Restaurant Management

MAY 31, 2024

Additionally, 79 percent of adults agree working in the restaurant industry is valuable for professional development and that they still use those skills like teamwork, prioritization, communication, adaptability, and attention to detail.” percent from 2023 to 2033. billion in 2023.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

MARCH 5, 2024

Things began to change for the restaurant industry in 2023 as the script flipped from cutbacks to a growth mindset. Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth.

Training 419

Training Food Safety Employee Relations Insurance 419

Modern Restaurant Management

SEPTEMBER 13, 2023

Fueled by this backdrop, Toast's Market Insights team sought to better understand restaurant employees' perspectives—from bright spots to challenges faced—by conducting a survey in February and March 2023 of more than 1,000 US restaurant workers. So, what did we find?

Management 476

Management Management Coaching Front of House 476

Modern Restaurant Management

SEPTEMBER 25, 2024

In 2023, the turnover rate in the industry soared to 72 percent. Instead of being stuck in a cycle of recruiting, hiring and training new staff, HR teams must focus on engagement, benefits and overall employee experience to improve retention, maintain institutional knowledge, achieve high customer satisfaction, and improve business stability.

Recruiting 354

Recruiting Hiring Customer Experience Consumer Goods 354

Modern Restaurant Management

AUGUST 26, 2024

This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. This scenario also implies hiring couriers and handling logistics. They must decide whether to hire delivery drivers internally or use independent contractors. Handling deliveries yourself can be tricky.

Delivery 448

Delivery Online Ordering Mobile Ordering Customer Service 448

7 Shifts

FEBRUARY 21, 2023

One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. When staff are unhappy, you lose more than just the cost of hiring and training. Salt & Straw in Portland made “Saltie Salutes” part of their internal communication so employees can send each other recognition for jobs well done.

Front of House 381

Front of House Social Media Back of House Sports 381

EATER

AUGUST 20, 2024

In 2023 alone, Walmart sold more than $264 billion in groceries, more than double the sales of its two closest competitors combined. By 2023, after Fly By Jing had grown, solidifying its supply chain and hiring more employees, Gao had decided she was ready for Walmart.

Retail 306

Retail Point of Sale Food Supply 2023 306

7 Shifts

OCTOBER 26, 2022

Its founder, George Pullman, hired newly liberated Southern black men as porters and servers. Rather than leaving it up to individual restaurants or states to ensure equitable pay, experts have communicated that federal laws are a fair and efficient way to ensure that service workers are paid fairly. And changes are on the horizon.

Presentation 486

Presentation Tip Distribution Restaurant Law Back of House 486

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free. Bing Places ( Apple | Android ) 17.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free. Bing Places ( Apple | Android ) 17.

Management 352

Management Management Operations Mobile Ordering 352

The Rail

DECEMBER 2, 2024

from 2023 to 2030. In-app communication with customers or the admin panel. The numbers speak for themselves. The global online food delivery market size was valued at USD 221.65 billion in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 10.3% Staff management tools for scheduling and performance monitoring.

Delivery 147

Delivery Food Loyalty Program Food Order 147

7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. Hire It’s hard to find good staff. 7shifts' Hiring tools help to reduce the average expense of hiring a new employee.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

OCTOBER 20, 2022

Most importantly, employers must know what laws apply to their establishment and communicate this to their staff. Under Utah law, employers must put its tip pooling arrangement in writing, and provide it to employees when they are hired or before the employer implements the pool.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Perfect Daily Grind

JUNE 2, 2023

The new innovative panel discussion format will debut at PRF Colombia, which takes place on 14 & 15 September 2023 in Medellín. points at 2023 Cup of Excellence El Salvador competition. Alongside hosting the 2023 China Coffee Championships, a number of exhibitors were present at the event – including Carimali China.

2023 178

2023 Education Workshop Events 178

Perfect Daily Grind

MARCH 15, 2023

On 7 March 2023, the US Senate announced that Starbucks’ interim CEO Howard Schultz has agreed to testify at a hearing which will address over 80 complaints about the company’s anti-union behaviour. The history of Starbucks has been that we have been a compassionate company,” Schultz said in an interview with CNN in early 2023.

Employee Relations 204

Employee Relations 2023 2022 2004 204

Perfect Daily Grind

APRIL 21, 2023

Mon, 17 Apr Colombian chain Juan Valdez to open flagship store in Madrid in May 2023. La Marzocco opens temporary store at 2023 Design Week Milan. In March 2023, the company certified another 88 Greener Stores in 18 additional markets, including in the UK. Expo Café Uruguay 2023 to be held on 12 and 13 August.

Pricing 179

Pricing 2023 Café Workshop 179

Open for Business

MARCH 23, 2023

Hiring the right people for restaurant marketing jobs can mean you’re getting more out of your marketing efforts. Types of restaurant marketing jobs How to hire and set goals for the role What does a restaurant marketing job entail? Quick links: What does a restaurant marketing job entail?

2023 78

2023 Marketing Social Media Email Marketing 78

7 Shifts

DECEMBER 21, 2022

A lot happens between hiring a new team member and their first shift. All-new messaging and communication. When it comes to engaging a Gen Z and Millennial workforce— which made up 75% of the restaurant workforce as of 2020 —digital communication is critical. Looking ahead to 2023. Employee Onboarding.

2022 195

2022 Certification Document Point of Sale 195

Sling

APRIL 25, 2023

Hiring employees with the right combination of qualities can have a positive effect on the productivity and success of your team and your business. 2) Good communicator Again, no employee always works alone. They’re going to have to communicate with other team members, customers, or higher-ups at some point.

Hiring 78

Hiring Communication Small Business Training 78

Open for Business

MARCH 7, 2023

The majority of new hires have worked in the restaurant industry before and likely in the same role. Here are some of the most common ways industry skills are taught today: One-on-one training If you own a small restaurant where people are hired one at a time, one-on-one training will probably make the most sense.

Training 78

Training 2023 Front of House Back of House 78

Sling

JULY 24, 2023

In addition to scheduling, Sling offers task management and team communication features with notification alerts to keep your entire team on the same page. This gives you a high-level view of all of the product being used by your restaurant at all times and allows you to communicate with all of your vendors from one platform.

2023 78

2023 Management Management Tip Distribution 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. An impressive 88% of operators plan to hire, highlighting the industry’s commitment to growth. Leveraging social media and communication, along with dedicated websites, becomes essential.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Get Beyond

OCTOBER 24, 2023

This year, Small Business Saturday falls on November 25, 2023. If your team needs help, now is the time to hire and grow your team. Foster follow-ups If you collected contact information from customers on Small Business Saturday, start drafting a follow-up communication. Are you ready to make the best of this one-day event?

Small Business 52

Small Business 2023 Social Media Customer Experience 52

7 Shifts

NOVEMBER 1, 2022

What to use it for: Communicating with existing customers, event promotion, and acquiring new customers. Creating an SEO-ready website can certainly be done in-house, but if you're unsure or don't have the time, hire a marketing agency or SEO freelancer to boost your online traffic—and in turn—restaurant traffic,” says Chernets.

Seating 221

Seating Email Marketing Marketing SEO 221

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. In this article, we discuss the most common restaurant positions so you’ll have a better idea of who you need to hire for your business.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Sling

JANUARY 10, 2023

But if it’s something big, like a new hire arriving when or where no one was expecting them, not having a workspace ready on their first day, or training scheduled for a time when the trainer is unavailable, the employee is going to notice. The best way to do this is to stay in communication with your new hire.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Sling

APRIL 27, 2023

3) Perfect the hiring process You may have the perfect operations management program in every other regard, but if you don’t have the team to execute it, your business may be just as bad off as if it didn’t have a ROM program in place.

Operations 78

Operations Management Management Inventory 78

Sling

JANUARY 18, 2023

The data provided by this process can often inform your hiring and promotion decisions, improve workforce processes, build company culture, and promote a positive employee experience. How long does it take to hire an employee? What does it cost to get a new employee up to full productivity?

Hiring 78

Hiring Recruiting Small Business Information 78

Sling

JULY 1, 2023

9) Hire and train the right people It can be difficult to run a restaurant alone. Be clear on your staffing needs and requirements before you start hiring. Once you’ve hired a great team, you can take advantage of the Sling app to help manage everyone. You may need to work with multiple companies to stick to your budget.

Fine Dining 78

Fine Dining Cash Management Restaurant Law Consumer Goods 78

Sling

MARCH 1, 2023

5) Incentive for potential employees In addition to providing benefits for your existing team, this type of schedule can also serve as a hiring incentive for potential new employees. When you offer this benefit on their very first day, new hires can achieve the work-life balance that fits their needs right from the start.

Management 78

Management Management Hiring Transportation 78