Modern Restaurant Management

JANUARY 26, 2023

In other encouraging news, franchise operators believe that, although most restaurants are not fully staffed, the labor situation has stabilized. What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? How would you characterize 2022 for restaurants?

2023 186

2023 Franchise Franchising Employee Relations 186

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. The visionary panel that explored dining away from home included members with specific expertise and interest in restaurant dining and the hospitality industry.

2024 186

2024 Fast Casual Food Truck Allergens 186

Modern Restaurant Management

DECEMBER 22, 2022

Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry. The results also show that, more than ever, chefs have to be nimble with every aspect of their operations. Why do you feel restaurant owners are optimistic for 2023?

Food Supply 183

Food Supply 2023 Fast Casual Fine Dining 183

EATER

DECEMBER 21, 2023

And while they’ve existed for years, it feels like they hit peak saturation in 2023. But because it’s a more casual restaurant, that doesn’t mean completely changing how the team works. “[The And that’s because it seems I hear almost every week about a restaurant that is temporarily turning into a different restaurant.

2023 78

2023 Back of House Customer Experience Fine Dining 78

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Open for Business

DECEMBER 7, 2022

Whether your restaurant is new, long established, going through a slow time, or simply not operating at maximum capacity as much as you’d like, these ideas to increase restaurant sales should give you the inspiration you need to get focused on your financial success. One way to drive restaurant sales is to think beyond the dining experience.

2023 88

2023 Social Media Email Marketing Dine-in 88

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues.

Equipment 114

Equipment Customer Experience Fast Casual 2023 114

Modern Restaurant Management

MAY 30, 2024

Founded in Atlanta on pizza and beer by a trio of friends who had recently graduated college, the brand currently operates more than 160 locations and is still privately held by one of the original founders. “We completed a rebrand in November 2023 to solidify brand identity and jumpstart us into the next half-century.

Merchandise 106

Merchandise Email Marketing Franchise Franchising 106

Modern Restaurant Management

JANUARY 13, 2023

California Pizza Kitchen (CPK), is relaunching its popular Thank You Card promotion that rewards every guest with prizes just for dining at the restaurant. Starting Monday, January 16, CPK will hand out sealed Thank You Card envelopes to guests dining in or taking out at any location nationwide*. Value Meal. A complete meal on a $5.00

2023 98

2023 Menu Seasonal Menu Back of House 98

Modern Restaurant Management

MAY 3, 2024

In fact, the market for non-alcoholic alternatives has seen consistent double-digit growth over the last five years and exceeded half a billion dollars in 2023, according to NielsenIQ. Survey Question: If you were dining out tonight, would you prefer to go to a local restaurant or chain restaurant?

Menu 120

Menu Fast Casual Beverage Social Media 120

Modern Restaurant Management

APRIL 26, 2024

. “Immediately after the event the team meets to gather feedback and create a recap,” Kurt Pahlitzsch, Vice President of Casual Dining at Doherty Enterprises, franchisee of Chevys, told Modern Restaurant Management (MRM) magazine. “It is now the largest Cinco de Mayo party in the Chevy’s restaurant system.”

Social Media 114

Social Media Food Supply Events Entertainment 114

Aaron Allen & Associates

MAY 3, 2024

Restaurant Advisory Services … BUT SOME CASUAL DINING RESTAURANT CEOs ARE USING THE RIGHT STRATEGIES TO BOOST SALES… The casual dining sector recovered in 2023, and many chains recorded healthy same-store sales growth (leading the pack were Texas Roadhouse, Maggiano’s, and Kura Sushi USA). How are they doing it?

2024 52

2024 Fast Casual 2023 2025 52

EATER

FEBRUARY 22, 2023

Effectively, that means regions represented on the list this year (winners in 2023 Texas, South, Pacific and Northwest, Northeast, Mountain, and Great Lakes) will not be on next year’s America’s Classics list. The interior of Pekin Noodle Parlor in Butte, Montana.

2023 98

2023 Hotels Seasonal Menu Café 98

Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. It also reveals the importance of loyal-to-dining customers, or as we call them, “frequent users.”

Loyalty Program 176

Loyalty Program Mobile Ordering Customer Service Online Ordering 176

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 198

2022 2030 Food Supply Recruiting 198

Modern Restaurant Management

APRIL 26, 2023

In March, Revenue Management Solutions surveyed more than 800 restaurant-goers across the US to find out how they’re dining in 2023. For the first quarter of 2023, traffic in the QSR segment was down 0.7 While insightful, it wasn’t all great news. The survey results were supported by performance.

2023 138

2023 Fast Casual 2022 Pricing 138

Modern Restaurant Management

JULY 12, 2023

With these shortages, friction points are increasing in the dining experience with longer wait times to receive food (33 percent), diminished customer experience due to overstressed staff (32 percent), and longer wait times just to place an order (17 percent) being among the top three pain points.

Customer Experience 163

Customer Experience Food Order Fast Casual Consumer Goods 163

EATER

MARCH 19, 2024

A dinner at Petite Cerise in Washington, DC, which opened in March 2023. Yes, Balthazar and Jean-George still thrive, but French cuisine is no longer the be-all-end-all of fine dining. But look around and a certain nostalgia for the white tablecloths and frisée aux lardons of French dining is manifesting.

Food 100

Food Fine Dining Seasonal Menu Dine-in 100

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? through ghost-kitchen operator ChefSuite. through ghost-kitchen operator ChefSuite. billion and is only expected to increase.

Fast Casual 186

Fast Casual Customer Service Sustainability Customer Experience 186

Modern Restaurant Management

JANUARY 12, 2023

It’s January, which means restaurant operators and managers have been juggling busy holiday crowds for breakfast, lunch and dinner while also planning the employee party that typically occurs this month. With that in mind, here are seven do’s and don’ts for restaurant operators to show how much they value their team.

Transportation 182

Transportation Loyalty Program Fast Casual Fine Dining 182

Restaurant Business

AUGUST 29, 2023

Papa Murphy’s Units closed: 72 (5.8%) The take-and-bake pizza chain, which like Subway operates a system with a lot of small-scale operators, has struggled coming out of the pandemic as consumers shift to food that isn’t pizza. That’s not included the 50 or more that have closed so far in 2023. Subway Units closed: 571 (2.7%

2022 93

2022 Fast Casual 2023 Small Business 93

Future Food

SEPTEMBER 6, 2023

For retail centre management and F&B operators, this scenario presents a partnership opportunity to plan and implement strategies to adapt to new consumer F&B spending patterns and continue to drive visitation, overall spend and maintain or increase asset value.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

For shopping centre management and F&B operators, this scenario presents a partnership opportunity to plan and implement strategies to adapt to new consumer F&B spending patterns and continue to drive visitation, overall spend and maintain or increase asset value.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. million times per month.

2024 189

2024 Loyalty Program Food Order 2030 189

EATER

MAY 5, 2023

By the end of 2021, dine-in visits to fast food chains had fallen to just 14 percent of restaurant traffic, compared to 28 percent pre-pandemic, according to the market research firm NPD Group. There was a time when your local McDonald’s was the ideal spot for a 6-year-old’s birthday party. Today, you’d be hard-pressed to find one.

Fast Casual 105

Fast Casual Food Food Order Mobile Ordering 105

EATER

FEBRUARY 26, 2024

A server talks to Claire and Dan Sylvest while dining at the Melting Pot restaurant in Houston. Its dining room felt like a relic of the 1990s, with tacky patterned carpets and dark wood blinds. stabbed him with a fondue fork whilst reaching for a chunk of bread. It’s a much sexier vibe in the restaurant,” Johnston says.

Dine-in 104

Dine-in Customer Experience Specials Cash Management 104

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 122

Fast Casual Front of House Fine Dining Mobile Ordering 122

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. Some restaurants were slow to adopt contactless payment methods, efficient booking systems, and other tech solutions, which resulted in missed opportunities to enhance guest experiences and operational efficiency.

2023 190

2023 Loyalty Program Mobile Ordering Consumer Goods 190

Aaron Allen & Associates

AUGUST 15, 2023

We are seeing that the HORECA Middle East industry (Hotels, Restaurants, and Catering) continues to grow but in different ways, and operators are having a hard time identifying where the opportunities are. The Red Sea hospitality and tourism project includes 16 hotels offering three thousand rooms — 12 of these hotels are opening in 2023.

Hotels 52

Hotels Catering Tourism 2023 52

Sling

JANUARY 4, 2023

Regardless of the fare they choose, bistros tend to serve smaller, more modest portions — typically because they operate out of smaller locations and serving large meals to large groups would be impossible. Today, most bistro owners don’t define their restaurant as “fine dining” per se. Casual dining. Fast casual.

Fast Casual 78

Fast Casual Fine Dining Seating Food Order 78

Aaron Allen & Associates

FEBRUARY 15, 2024

We’ve recently been asked a lot to work as an objective third party to validate new models, speed of operations, new initiatives (from changes in positioning to new prototypes to what geographies to launch into), long-term strategic plans, and brand portfolios. Originally published in the Aaron Allen & Associates newsletter on 02/12/2024.

2002 52

2002 Point of Sale Back of House 2023 52

Future Food

JUNE 27, 2023

Food and beverage choices are interconnected with mental and emotional well-being,’ according to the International Food Information Council’s 2023 Food and Health Survey, 74% of respondents stated that their stress levels, mental health and well-being is impacted by their food and beverage choices.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

7 Shifts

MAY 15, 2023

I worked in fine dining for so long, I thought my career was always going to be in fine dining, and I'm not saying that I'm completely. He drew on his experience in fine dining, an all too common one of overwork and chasing perfection, and knew that he wanted to create a healthier work environment at Pecking House.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Black Box Intelligence

MAY 23, 2023

But the best performing segment based on traffic growth during the month was quick service, followed by family dining, then fast casual. Top Priority: Employee Retention An overwhelming 55% of respondents consider employee retention as a main initiative in 2023. Same-store sales growth was 1.3% in April, which represented a 1.9

Webinar 52

Webinar Point of Sale 2022 Front of House 52

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. This will enable brands to better manage off-premises orders and balance their hybrid operating models. Operations will continue to be simplified despite digital experiences expansion.

2023 164

2023 Loyalty Program Fast Casual Customer Experience 164

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024.

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Or maybe it's unique to your area—like being the only fine dining spot in town. We live in a world where diners are inundated with choices. Download now.

Seating 221

Seating Email Marketing Marketing SEO 221