Remove 2023 Remove Casual Remove Customer Experience Remove Seasonal Menu
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Diners Believe Customer Experience Is Declining Due to Labor Shortages

Modern Restaurant Management

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. It’s always great to know exactly what customers are thinking and to have direct insights into friction points. What should restaurant owners take away from the survey findings?

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15 creative restaurant promotion ideas and strategies for 2023

Open for Business

Before launching any new menu promotion idea, it’s a good idea to go back to basics and get clear a few basic points first. Who is the target customer base? Many restaurant owners offer a percentage off a meal or specific menu item. Who is the target customer base? Your customer base likely has many categories of guests.

2023 122
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What’s on the Menu — January 13, 2023

Modern Restaurant Management

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. We developed our revolutionary concept and one-of-a-kind experience in order to bring something unique to customers and are continuing to innovate our brand every day.” ” The Royal Silencer.

2023 98
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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 212
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MRM Research Roundup: Super Bowl and Valentine’s Day 2024 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. Why the buzz?

2024 189
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Inflation Takes a Bite at the Restaurant Industry; How Can Operators Cope?

Modern Restaurant Management

Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. This inflation at the customer–facing end of the restaurant business has largely been fuelled by rapidly increasing operating costs – by as much as 11.7 percent compared to the same period in 2021.

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Adapting to Changing Consumer Food and Hospitality Needs Amidst Rising Cost of Living Pressures

Future Food

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. decline in the F&B business survival rate, 2nd highest of all sectors.