Restaurant Business

JUNE 13, 2025

With more than 25-years of experience, Secor previously served as senior vice president of operations and training at GoTo Foods. He joined the restaurant in 2023 after working in Washington, D.C. Consumers still want great in-store experiences, even if they don’t always use them. By Restaurant Business Staff on Jun.

Leadership

Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. “Unique offerings to help separate from the competition may be helpful.

Fine Dining

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. million Instagram followers.

2024

Modern Restaurant Management

NOVEMBER 22, 2022

Managers and owners must develop strategic hiring plans through the end of 2022 and into 2023 to protect staff from long hours and burnout. However, limited budgets and resources necessitate thoughtful hiring decisions in order to reduce wasted time and costs on advertising positions or training new hires.

Hiring

Modern Restaurant Management

APRIL 11, 2024

To compile the report, Yelp’s data science team looked at net new business openings, consumer interest and user searches to create a blended metric that ranks brands by how quickly they’re growing year over year from 2022-2023. Did you notice any similarities in these Challenger brands? What can other brands learn from these results?

Social Media

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. This is not just about a meal; it's a curated journey of flavors designed for the ultimate romantic experience. Why the buzz? According to the 21st Annual U.S.

2024

Modern Restaurant Management

JANUARY 24, 2023

A survey conducted by MGH Advertising found that 45 percent of American diners said they tried a restaurant for the first time precisely because of a positive post on social media, while another 21 percent said they actively avoided a restaurant because of a negative post. ORM gives you direct access to customer feedback.

Social Media

Culinary Cues

AUGUST 31, 2024

Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. If you can get your inspired mission across with very few words, then it is more likely that staff and customers will remember it and “buy-in”.

Customer Service

EATER

AUGUST 20, 2024

In 2023 alone, Walmart sold more than $264 billion in groceries, more than double the sales of its two closest competitors combined. By 2023, after Fly By Jing had grown, solidifying its supply chain and hiring more employees, Gao had decided she was ready for Walmart. Walmart was going to allow us to reach those customers.”

Retail

7 Shifts

JANUARY 20, 2023

This means big business for restaurants, and a surge in customers and sales. While some restaurants may see a decrease in business on Super Bowl Sunday due to the game being televised, many others see it as an opportunity to bring in more customers. Super Bowl 2023 Promotion Ideas for Bars and Restaurants 1.

Specials

The Rail

APRIL 4, 2023

You’re sharing an edible experience. Video Marketing Data In 2022, over 24 billion dollars was spent by restaurant owners to advertise their businesses. In 2023, the projected spending for social platform advertising for restaurants is over twenty-eight billion dollars. And the video captures it best. Is it Instagram?

Social Media

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management

7 Shifts

APRIL 3, 2023

an hour, leaving the rest of an employee's compensation up to the good will of customers in the form of tips. The idea behind this eliminates the argument of anyone being paid differently based on experience, ethnicity, age, gender identity, or beliefs. We advertise broadly that we're an equitable tipping restaurant.

Front of House

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment. metro area. . “The D.C.

Franchise

The Restaurant Group

NOVEMBER 24, 2022

Restaurant Trends If you’re trying to determine the outlook for restaurant businesses in 2023, you need to keep track of the restaurant trends driving growth amidst the current economic situation. Let’s look at how these events will give direction to 2023 restaurant trends and the fresh opportunities they bring.

2023

EATER

SEPTEMBER 29, 2023

In the decades that have followed, places like Alloy (decorative cherry blossoms, pink walls), Model Milk (airy, multilevel dining areas), and Sukiyaki House (sushi counter displaying seafood flown in from Japan) — which offer experiences devoid of steak and ornate dark wood — have continued to change what diners expect of fine dining.

Back of House

Modern Restaurant Management

OCTOBER 9, 2024

To learn more about how restaurants can optimize and create craveworthy catering menus, Modern Restaurant Management (MRM) magazine reached out to Michelle Smart, Chief Customer Care Officer at ezCater, for real-world examples and tips. Engaging content on social media platforms and can whet customer appetites and create a sense of community.

Catering

Perfect Daily Grind

JUNE 2, 2023

The new innovative panel discussion format will debut at PRF Colombia, which takes place on 14 & 15 September 2023 in Medellín. points at 2023 Cup of Excellence El Salvador competition. Alongside hosting the 2023 China Coffee Championships, a number of exhibitors were present at the event – including Carimali China.

2023

7 Shifts

JUNE 16, 2024

million worldwide, and in 2023, there were about 749,404 restaurants in the United States alone. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating

The Rail

JANUARY 9, 2024

A new report from Bank of America revealed that silver spenders are the only generation who increased their consumer spending in 2023. Make sure your restaurant has plenty of places to sit in the restaurant that are cozy, like booths or cushioned chairs, and promotes a peaceful dining experience is key.

Loyalty Program

7 Shifts

DECEMBER 14, 2022

Can a single customer bring a restaurant chain to their knees? The hack spread like wildfire, so much that Chipotle removed the option from the app, citing poor guest and staff experience. The hack spread like wildfire, so much that Chipotle removed the option from the app, citing poor guest and staff experience. The Platform.

Marketing

Open for Business

MARCH 23, 2023

Demand in 2023 is still below 2019 levels, according to a report from Fortune Business Insights, so you’ll want to do everything you can to grow your restaurant’s fan base. Having a marketing person is one of the best ways to grow your customer base, keep guests engaged, and raise your business’s public profile.

2023

7 Shifts

JUNE 1, 2022

Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Website: Restaurant Franchising and Innovation Summit.

2022

7 Shifts

MAY 1, 2024

In fact, in 2023, the average restaurant profit margin fell between 3 to 5%. This includes your cash, accounts receivables (sales you made to your customers on credit that can be paid in the short term), and your inventory. Take, for instance, the table turnover rate or how often customers occupy your tables in a set period.

Cash Management

MBB Hospitality

FEBRUARY 10, 2022

We are going to teach you how food truck expansion can help you grow your restaurant in 2023. You can add food truck expansion to your physical restaurant to reach new customers. You can offer a simplified version of your menu for new customers to try. Renting a food truck will give you experience and exposure. .

Food Truck

7 Shifts

MAY 15, 2023

He drew on his experience in fine dining, an all too common one of overwork and chasing perfection, and knew that he wanted to create a healthier work environment at Pecking House. And thinking about that now in 2023, that's crazy. We advertise broadly that we're an equitable tipping restaurant. It's an immediate lawsuit.

Fine Dining

Get Beyond

OCTOBER 24, 2023

Small Business Saturday can be a huge opportunity to meet new customers and grow your business’s profile. This year, Small Business Saturday falls on November 25, 2023. Increase advertising The ramp-up to Small Business Saturday is as important as the day itself. Are you ready to make the best of this one-day event?

Small Business

SpotOn

OCTOBER 7, 2024

More commonly known as a cash discount program, dual pricing is a common pricing strategy to give customers the choice to pay with cash instead of a credit card, thereby avoiding credit card processing fees. Done poorly, cash discounting can chase off customers and even saddle you with penalties from the major credit card brands.

Pricing

The Restaurant Times

NOVEMBER 17, 2022

We are in a day and age where people continuously seek thrills, new experiences and the sensation of the unknown. When it comes to restaurants, especially, guests search for locations that offer unique food, a comfortable ambiance, and only the best customer service. Pop-ups are known for their unique and priceless experience.

Marketing

Bingage

APRIL 15, 2023

This is an effective marketing strategy to build trust and brand recognition, it not only brings loyal customers but also encourages the present customers. Increase your Brand Awareness and Visibility Using printed advertising material, Blogging without any promotional activities is outdated now.

Influencer

Open for Business

MAY 2, 2023

Restaurant marketing attracts new customers, keeps regulars coming back, and sets one restaurant apart from the crowd. How to use social media for restaurant marketing How to use paid advertising for restaurant marketing How to use email marketing What is restaurant marketing? Quick links What is restaurant marketing?

Marketing

RGU

JANUARY 12, 2020

BY ED SILHAN ​ So why do restaurants see so much value in drive-to-store advertising? The quick-service restaurant industry has gone through upheaval over recent years as the ways customers engage with brands and how they make purchases have evolved dramatically. Brands have been forced to totally rethink customer experience.

Marketing

24/7 Waiter

OCTOBER 4, 2023

Capture the attention of potential customers by taking advantage of social media. This is the same for your potential customers. Grabbing the attention of current and potential customers gets them ordering. Make dishes that really wow your customers, so they want to post about it. Why were they memorable? Butter boards 2.

2023

MadMobile

NOVEMBER 4, 2022

This includes everything from culinary experiences to classic dancing videos. million users in 2023. Restaurant culture has shifted significantly because of TikTok because there are so many foodies and chefs online with great experiences to share. What is TikTok? TikTok is a short-form video-focused social media app.

2023

Sling

JULY 1, 2023

Why will customers keep coming back after their first visit? It should feature high-quality dishes that customers will love and find unique. A solid team can help create a quality dining experience for everyone who walks in the door. Who is your target market? What atmosphere do you want to create?

Fine Dining