Qu

SEPTEMBER 16, 2022

The “POS is Dead” concept has been trending recently. The results speak for themselves: So, the Fact is … POS is NOT Dead. We do not believe that POS is dead – rather that POS is Not the Center of the Restaurant Ordering & Commerce Universe anymore. Along with it: Massive fragmentation and disruption.

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POS White Paper Point of Sale Cash Management 52

Modern Restaurant Management

FEBRUARY 28, 2024

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences.

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Fast Casual Fine Dining Customer Service Casual 117

Modern Restaurant Management

DECEMBER 21, 2023

In 2024, we’re watching for continued and renewed innovation in the creator market that will extend into the on-premise – giving sellers richer options with greater variety that will bring uniqueness and premiumization to on-premise draft programs. That may not be true.

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2023 2024 Insurance Employee Relations 123

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024.

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2024 Technology Customer Experience Dietary Restrictions 40

QSR Automations

APRIL 29, 2024

ConnectSmart® Kitchen streamlines order processing from various points, including POS systems, self-order apps, and kiosks. She joined the QSR Automations marketing team in June of 2022 and has been hard at work improving their social media and content ever since. The result?

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Social Media Demo Food Customer Service 52

Hot Schedules

JANUARY 12, 2022

From time and attendance advancements tracking the employee from clock-in to punch-out to POS analytics feeding corporate monthly location performance trends, there’s no doubt innovation will give restaurant groups insights and efficiency undreamed of just a decade ago – but how do IT teams go about orchestrating a great reinvention?

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Back of House Employee Relations POS Government 147

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. During the pandemic, restaurants of all kinds embraced new technologies and innovative business models to deliver elevated service, curbside convenience, and a digitized consumer experience. It’s a tough time to be in the restaurant business.

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Customer Experience Online Ordering Customer Service Mobile Ordering 188

The Restaurant Times

SEPTEMBER 8, 2021

The restaurant industry has changed dramatically over the past two years with technology playing a significant role in the business. Hence, technology-first business models such as cloud kitchens are only expected to become more prevalent in the coming years. IoT works in conjunction with AI and cloud-based technologies.

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Technology Back of House Kitchen Safety Customer Experience 52

Modern Restaurant Management

JUNE 20, 2022

As of early 2022, there were still 11.5 For example, maybe an employee wants to test out delivery driving or move into managing technology. Dealing with a faulty POS, a glitchy computer, or a slow ordering kiosk can be exasperating. Amongst those who left their workplace, one-fourth of those were in the hospitality industry.

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Small Business Social Media Leadership Hiring 218

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Apicbase

AUGUST 25, 2023

Digitisation is more than introducing new technology; it requires a digital mindset – a new way of thinking that changes how restaurants operate. Hospitality is expanding through technology. To navigate these challenges, many are turning to technology as a solution to boost revenue and reduce costs.

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Cash Management Technology Front of House Allergens 52

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. The real magic happens when QR codes work in tandem with handheld POS systems. Cover the back-end technology. QR codes make this a reality.

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Ordering Loyalty Program Social Media Mobile Ordering 40

Restaurant365

DECEMBER 16, 2021

Through our relentless focus on customer success and product innovation, we have become the trusted technology leader that operators lean on during this time of resurgence. We are committed to help restaurants perform on the highest levels throughout 2022 and beyond.” . Product Innovation and Infrastructure Enhancements.

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Operations 2021 Webinar Innovation 60

Goliath Consulting

DECEMBER 21, 2022

A GrubHub report in January 2022 suggested that 41% of independent restaurants are operating virtual brands, with a more significant percentage taking the plunge as the fueling niche grows, especially in the quick-service business.

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2030 Delivery Innovation Customer Service 97

The Rail

JULY 19, 2022

By Katie Sullivan, Contributor The restaurant industry has changed dramatically over the past few years largely due to factors like new technology, external influences (e.g. 1 - Technology. These technologies improve customer service and streamline restaurant processes making them more efficient. or front of the house (e.g.

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Online Ordering Front of House Food Supply Back of House 52

Open for Business

MAY 19, 2023

As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. First of all, making the most of technology can boost your bottom line by helping you do more with less without compromising hospitality.

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2023 Hospitality Loyalty Program Email Marketing 78

Aaron Allen & Associates

OCTOBER 4, 2022

million workers in the restaurant industry , and employment hasn’t fully recovered from the pandemic yet (as of mid 2022) Unemployment at restaurants is at historical lows, pushing hourly wages at historical heights and pressuring labor cost Restaurant workers make an average of $18.50 In the U.S., there are around 11.7 In the U.S.,

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Point of Sale Employee Relations 2022 Mobile Ordering 98

Aaron Allen & Associates

SEPTEMBER 29, 2022

Some companies benefit franchisees with constant innovation and new tools and will charge a technology fee for that. Franchises Will Also Have to Invest in Technology Franchisees are investing between $10k and $100k in POS systems when opening new restaurants (some, like Sonic, include Digital Menu Housing in the POS tech stack).

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Franchise Franchising Fast Casual Advertising 98

Modern Restaurant Management

DECEMBER 20, 2023

Notably, not enough investment in technology and digital transformation. Simultaneously, economic challenges have placed increased financial scrutiny on brands, compelling them to reevaluate their loyalty technology as a whole with a focus on how to do while ensuring smooth transition for guests.

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2023 Loyalty Program Mobile Ordering Consumer Goods 197

The Restaurant Times

AUGUST 30, 2022

As a restaurateur, if you wish to beat the competition, you need to invest in modern business technology to help you differentiate yourself from others. One such new-age technology is the restaurant point of sale (POS) system. What is a Restaurant POS System? How does a Restaurant POS System work?

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POS 2022 Point of Sale Mobile Ordering 52

Aaron Allen & Associates

AUGUST 24, 2022

Pizza technology has been one of the leading segments when it comes to the introduction of tech to restaurants. From online ordering to kitchen automation and pizza delivery with drones, innovation continues to be an essential part of the future of the pizza industry. Slice’s total funding to date (as of February 2022) is $125m.

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Technology Mobile Ordering Online Ordering Point of Sale 59

The Restaurant Times

AUGUST 5, 2022

The service is provided by delivery personnel, and modern businesses frequently rely on technology, usually in the form of an app. . Increased Efficiency: A cloud kitchen simplifies the execution of to-go orders by offering an experience specifically suited to food delivery – from tools and processes to custom-built rooms and technology.

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2022 Food Supply Customer Service Online Ordering 52

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. She is now responsible for all aspects of technology across the Schostak family of companies and office.

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Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

AUGUST 25, 2021

We’re excited to open our first restaurants near our headquarters in west Michigan in 2022.” As first-time franchisees, the duo is ready to open their first location by Q1 of 2022, with plans to open four more locations each following year. Daddy's Chicken Shack Plans National Expansion.

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Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

MARCH 11, 2020

” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. Innovative Experiences. It can be served with signature dips or used as a slider bun for a sandwich.

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Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our Lightspeed POS Inc.

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Webinar Customer Experience Mobile Ordering Customer Service 189

Goliath Consulting

APRIL 4, 2023

As always, technology plays an important role in the pizza industry. The same applies to point-of-sale (POS) systems and kitchen automation. In 2022, independent pizzerias had an overall 10.24% increase in sales while chains saw a slight drop in 1.5% Online ordering and delivery play an essential role in pizzerias.

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2023 Fast Casual Point of Sale Email Marketing 78

Modern Restaurant Management

SEPTEMBER 24, 2021

Kickstarting Midwest development efforts is a signed agreement in Lee’s Summit, Missouri, slated for a Spring 2022 opening. Looking beyond 2022, the company plans to open 10-15 new locations annually. Ohio – 20 restaurants across Akron, Cleveland, Toledo, Youngstown.

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Franchise Franchising Customer Experience Fast Casual 185

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. The average profit margin for US restaurants in 2022 was 10.6% , showing it’s slowly inching back to pre-pandemic levels (12% in 2019).

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2023 Operations Management Management 52

Qu

MARCH 16, 2023

As the dust of the pandemic settles and businesses turn their attention to pressing new issues on the horizon, new technology trends are taking the stage. And what they are saying is this: 2023 will be the year of driving smarter efficiencies and reducing technology proliferation through the use of more unified systems.

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2023 Fast Casual Point of Sale Technology 52

Modern Restaurant Management

AUGUST 11, 2021

“Dave’s Hot Chicken is a rising star in the fast casual franchise restaurant sector, and we’re thrilled to be chosen as its technology partner to innovate and grow alongside the brand,” said Greg Dukat, CEO, Revel Systems. percent and a comparable store sales increase of 39.42 Located at 735 State St.,

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Franchise Franchising Fast Casual Sports 180

The Restaurant Times

OCTOBER 15, 2021

The current times demand innovative ideas and research into how to handle emerging risks and opportunities. How do you think software and digital technology help the operations of a restaurant kitchen? Irfan: I think digital technology is being implemented in restaurants more than ever before.

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Hospitality Operations Back of House Front of House 52

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're SpotOn Executive Team.

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Serving White Paper Food Recycling 207

Modern Restaurant Management

FEBRUARY 1, 2021

hospitality businesses in 2020 resulted in major shifts in consumer buying behaviors and innovative relief measures that will boost economic recovery, modernize the alcohol marketplace and increase consumer convenience for years to come, the Distilled Spirits Council of the United States (DISCUS) reported. Restaurant POS Market.

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2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

JUNE 8, 2020

. “As we all adapt to the new normal during and after this health crisis, it’s exactly this technology that’s going to help restaurants compete for orders like never before,” said Perry Turbes, CEO of HungerRush. “I’m excited to see an innovative restaurant, like Just Salad, take the lead on this.

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Guest Recovery Food Safety Employee Relations Mobile Ordering 154