Modern Restaurant Management

OCTOBER 12, 2022

Programs that enable data capture, incentivize direct ordering in the wake of third party delivery (saving countless dollars in commission fees), and drive engagement have the ability to create compelling enticements without relying heavily on expensive discounts. Starbucks Rewards members made up 53 percent of U.S.

Loyalty Program 189

Loyalty Program Merchandise Mobile Ordering Fast Casual 189

Modern Restaurant Management

MARCH 6, 2023

More than 90 percent of Americans say that it’s vital for a restaurant to be visibly clean while dining indoors, outdoors or when ordering takeout. In 2022, customers mentioned short staffing three times more often in their Yelp reviews than in the year-ago period, and mentions of long waits rose 23 percent.

Audits 188

Audits Kitchen Safety Mobile Ordering Customer Experience 188

Modern Restaurant Management

APRIL 13, 2022

Imagine that your restaurant uses 500 onions a week: with this new technology, once you get down to a certain pre-set amount, an automated order request can be sent out to your supplier to ensure that you receive your next shipment before you run out. food delivery companies brought in roughly $5.5 Retaining and Attracting Employees.

POS 216

POS Food Supply Mobile Ordering Point of Sale 216

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 190

2024 2023 Food Order 2013 190

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. Fast forward to 2022. The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants.

Food 190

Food Food Safety Front of House Fast Casual 190

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

DECEMBER 1, 2021

Department of Agriculture prove accurate, this is a trend that is likely to continue—according to the forecast for 2022, food-at-home prices are expected to increase between 1.5 These days they are often connected to a brand’s mobile app. percent and food-away-from-home (restaurant) prices have increased 3.6

Loyalty Program 213

Loyalty Program Pricing Menu Mobile Ordering 213

Modern Restaurant Management

MAY 24, 2021

In fact, meal kits are a rising sector of the restaurant industry that’s predicted to grow 25 percent to 30 percent by 2022. As more restaurants open their doors, it’s important to still foster takeout, delivery, and any other off-premise sale avenues that have been successful this past year including meal kits.

Point of Sale 204

Point of Sale Mobile Ordering Customer Service Social Media 204

Modern Restaurant Management

AUGUST 10, 2022

To cope with their current challenges, food-service businesses need to look back on their lockdown experiences — and keep on innovating in order to keep customers coming back for more. There's also growing demand for online ordering prior to arrival, so that restaurants can prep dishes before diners even reach their table.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

Modern Restaurant Management

JANUARY 19, 2022

The entire industry was forced to adopt a decade’s worth of delivery and curbside technology in a matter of months just to stay functional as consumers first battled lockdowns and later their own hesitancy to return to dining-in. Consumers too squeezed the industry, particularly in the early days of the pandemic.

Food Supply 200

Food Supply Restaurant Law Email Marketing Mobile Ordering 200

The Restaurant Times

APRIL 8, 2022

billion in 2022. You also require 3-4 kitchen employees to cover food delivery and manage the counter. However, you can also consider a third-party delivery partner to manage food delivery on a per-order basis. Purchase Kitchen Equipment. Generate real-time reports anywhere and anytime from your mobile.

License 52

License Kitchen Safety Employee Relations Mobile Ordering 52

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Touchscreens, kiosk ordering, facial recognition, and AI technology will become the norm. David Vance.

Employee Relations 190

Employee Relations Back of House Front of House Customer Experience 190

Modern Restaurant Management

SEPTEMBER 15, 2021

Despite this, four in 10 Canadians are still tentative about eating in-person and plan to postpone their first in-person dining experience for anywhere between a few months of reopening, to sometime in 2022. 78 percent of Canadians have ordered delivery within six months prior to the survey. Delivering Excellence.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Army Officer.

Franchise 204

Franchise Franchising 2020 2021 204

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022.

2022 190

2022 Food Supply Mobile Ordering Customer Experience 190

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. ” Delivering Jobs.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Mad Mobile

FEBRUARY 22, 2024

1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 With insights drawn from leading industry sources, we aim to equip you with the knowledge and tools to navigate this digital transformation, ensuring your restaurant not only keeps pace with the times but thrives in the face of change. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JULY 30, 2021

“This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. The new model will launch in 2022 and enables the company to advance work-life-balance for employees, while enhancing the workability and connectivity of the Restaurant Support Center teams.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. The increasing threat of fraud, especially through spoofing, is also anticipated to drive the widespread adoption of secure mobile payment methods in the future.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

MARCH 1, 2022

In short, consumers are ordering more food, and for larger parties. We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” percent compared to 2019. Compare that to average net price, which was up 7.5

Loyalty Program 184

Loyalty Program Mobile Ordering Download Food Order 184

Modern Restaurant Management

AUGUST 25, 2021

We’re excited to open our first restaurants near our headquarters in west Michigan in 2022.” “This year, in addition to our in-restaurant dining, we have leaned into digital ordering, third party delivery and packaging updates to serve our guests with greater convenience.”

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchise 173

Franchise Franchising Food Truck Loyalty Program 173

Modern Restaurant Management

SEPTEMBER 24, 2021

With digital upgrades and more delivery options rolling out, I'm energized by the continued improvement happening at Subway." Kickstarting Midwest development efforts is a signed agreement in Lee’s Summit, Missouri, slated for a Spring 2022 opening. Chicken Salad Chick Gets Aggressive.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 101

Catering 2024 2023 Guest Recovery 101

The Restaurant Times

AUGUST 30, 2022

It allows you to manage sales, inventory, supply chain, production, orders, kitchen operations, staff, and customers with the help of a digital interface of the software. In the case of a mobile POS system, a mobile device or tablet can be all the hardware you need. Detailed Performance Reports.

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 180

Franchise Franchising Leadership Beverage 180

Modern Restaurant Management

SEPTEMBER 14, 2021

These changes go into effect in October for the launch of the 2022 call for entry period. million customer deliveries possible each year. "The “In the past, we had very little visibility and measurement into the various ordering channels of our guests. These frontline employees operate 14.8

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. ” Goldberg has plans to add 15 new locations for Bangin’ Buns by the end of 2022. ” Hot for Dave's Hot Chicken.

Franchise 189

Franchise Franchising Food Fast Casual 189

Modern Restaurant Management

DECEMBER 14, 2020

With a continued focus on off-premise dining, US Foods also recently launched Promoting Delivery and Ghost Kitchens, which focuses on ghost kitchens and how to stay in front of diners during the winter season and beyond. by 2022 through Starbucks first supply chain Virtual Power Purchase Agreement with a solar farm in Virginia.

Webinar 190

Webinar Customer Experience Mobile Ordering Customer Service 190

Perfect Daily Grind

APRIL 8, 2022

r wins 2022 Coffee Masters. Brighton Coffee Festival to return in 2022. SCA Netherlands announces winners of 2022 Dutch National Coffee Championships. The competitions were held at the 2022 Amsterdam Coffee Festival. Philippine Coffee Quality Competition announces 2022 winners. So far in 2022, production exceeds 2.7

Pricing 119

Pricing 2022 2021 Recycling 119

Modern Restaurant Management

MARCH 11, 2020

With nearly 60 percent of all restaurant food now consumed off premise, many diners clearly prefer to eat at home, and restaurants that don't implement a successful delivery strategy face a major threat to their profitability, and even survival. Set up and launch of each TWO HENS on third-party delivery platforms.

Bar 155

Bar Cash Management Loyalty Program Point of Sale 155

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. sweepstakes that gives restaurant operators the chance to win a state-of-the-art mobile ordering system.

Serving 207

Serving White Paper Food Recycling 207

Modern Restaurant Management

JULY 19, 2022

Widespread adoption of branded apps, online ordering and delivery, accelerated by the Covid crisis, has forced restaurants to deal with an issue that they’ve mostly avoided until now: chargebacks. The Impact of Online Ordering. Larger chains created their own mobile apps. What about online orders, though?

Online Ordering 195

Online Ordering Cash Management Mobile Ordering Food Order 195

EATER

JULY 6, 2022

She says that the cattle program she had ostensibly been brought in to develop proceeded largely without her input, and even routine duties she believed were usually overseen by a livestock manager, like choosing which feed to order, were out of her hands. This is untrue,” a spokesperson for Stone Barns and Algiere said.

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98

Modern Restaurant Management

FEBRUARY 1, 2021

” Customer Desire and Brand Delivery. The pandemic has altered consumer behavior, from how people order restaurant food, where they can eat, and their perception of third-party delivery companies. Future Delivery Habits. 21 percent of those ordering restaurant delivery in the past month are new users.

2021 133

2021 Point of Sale Guest Recovery Travel 133